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<h3>Job Description</h3>
Job Description
Homebase Behavior Consulting Inc. is hiring additional Behavior Technicians to the practice.&nbsp;&nbsp; &nbsp;
We’re seeking energetic and enthusiastic Registered Behavior Technicians (RBTs) and Behavior Technicians (BTs) who will collaborate with team members while implementing best practice/child-specific Applied Behavior Analysis (ABA) programs for children diagnosed with Autism Spectrum Disorder (ASD). Behavior Technicians will observe, record data, and complete client session notes while supporting and monitoring client progress. At Homebase Behavior Consulting we pride ourselves for the quality of services we provide to our clients. As a BT you will receive mentorship, guidance and coaching from compassionate BCBAs in the field of ABA.&nbsp;Depending on client location, therapy will either be conducted in the child’s home or at our Center.&nbsp;&nbsp;
Generally, this role requires either working AM hours or hours in the afternoon.&nbsp;Depending on client availability, BT hours can range from 10-30 hours per week.&nbsp; Behavior Technicians receive paid training and certification, competitive wages, flexible schedules, and weekend hours are available too. &nbsp;Our team is passionate about helping children reach their full potential!
Why choose Homebase Behavior Consulting?
<ul>
<li>Flexible Schedules - we can help build your work schedule around YOUR schedule!</li>
<li>Collaborative and a team-oriented work environment</li>
<li>Room for advancement</li>
<li>Paid trainings</li>
</ul>
What we are looking for!
<ul>
<li>High school diploma or GED equivalent</li>
<li>Valid Drivers' license&nbsp; (driving is required)</li>
<li>Must be computer literate, dependable, organized, and detail-oriented</li>
<li>Passionate individual who loves working with children&nbsp;</li>
<li>Time management skills, observation skills, and analytical skills</li>
<li>Ability to receive detailed information through written and verbal communication</li>
<li>Willingness to learn and implement new skills, as well as the ability to work on a team</li>
<li>Ability to work independently with minimum supervision</li>
<li>No tardiness, you are required to show up to work on time - Our kiddos and families depend on us and absenteeism isn't acceptable</li>
<li>Reliable transportation is required</li>
<li>Must be able to work in the US, no sponsorships</li>
</ul>
Duties:
<ul>
<li>Provide one-on-one therapy using the practice of Applied Behavior Analysis with children diagnosed with Autism Spectrum Disorder in-home or center based.</li>
<li>Working on life skills such as social skills, emotional regulation, ADL’s</li>
<li>Collect and track data to monitor client progress&nbsp;</li>
<li>Implement BCBA-developed treatment plans that are unique to each child</li>
<li>Report client progress to the BCBA and assist in updating goals as necessary</li>
<li>Assist the BCBA with training families on treatment plan implementation</li>
<li>Collaborate with other clinicians and attend team meetings as scheduled</li>
<li>Provide accessibility to each child's treatment plan to substitute therapists</li>
<li>Maintain strict client confidentiality according to HIPAA protocol</li>
<li>Maintain open communication with families and clinical team to ensure the most effective treatment and goals</li>
</ul>
Compensation:
<ul>
<li>$18-$28/hr (depending on experience)</li>
</ul>
Homebase Behavior Consulting is an equal opportunity employer. HBC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
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Behavior Therapist/RBT

<h3>Job Description</h3>
Job Description
Job brief
We are looking for a Production Associate. This person will assist with Screen Printing (Quality Control, Finishing and Shipping Prep), Kitting, and Embroidery (Trimming, Finishing and Shipping Prep). This is a training-level job and open to anyone looking to join and grow into this exciting industry!
We pay more than the average shop! If you fit the description &amp; are looking for a great place to work please apply. Please include your phone #, email, and preferably a resume.
Responsibilities
This is a fast paced production job in an upbeat environment. Reliability, hard work ethic, high energy, a valid license with transportation and good attendance are a must.
Benefits
<ul>
<li>Medical/Dental/Vision</li>
<li>401k</li>
<li>Short &amp; Long Term Disability</li>
</ul>
<ul>
<li>Flexibility and Work Life Balance</li>
<li>Birthday off</li>
<li>Onsite Fitness Room</li>
<li>Fitness reimbursement</li>
</ul>
About PromoCentric
Founded in 2000 PromoCentric is a full-service promotional marketing agency that builds brand awareness and brand equity through innovative ideas to get our client’s logo top of mind. PromoCentric provides creative solutions that make our clients happy by saving them time and money. Our goal is to deliver managed promotional branding solutions from concept to delivery. Our revenues and employee counts have grown year over year for over a decade. We are looking for growth-minded employees to help continue that trend into the next decade.
Core Values
Our core values are the heart of our business. These principles guide all company actions and serve as its cultural foundation. Our core values will set the tone of our organization. They will be the underlying foundation and character of our business and the people in it.
<ul>
<li>Customer Centric: Our Customers Come First.&nbsp;</li>
<li>Community Driven: Marking a difference for our teammates, our community, and our planet.&nbsp;</li>
<li>Continuously Improving: Our actions today make us better tomorrow.&nbsp;</li>
<li>Committed: The relentless pursuit of excellence.&nbsp;</li>
<li>Enthusiastic: Bringing positive energy to everything we do.&nbsp;</li>
</ul>
&nbsp;
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8hALpAKGGs

Screen Print/Embroidery/Heat Press Production Associate

<h3>Job Description</h3>
Job Description
Who You Are…
You are always working to level up in your life, both personally and professionally. 
You love running toward problems and enjoy being recognized as a high performer, and thrive in a fast paced environment.
You love serving others and helping them succeed, because you know that will bring you success in life.
You want to work with like minded team members and have fun at work.
You are looking for a company that has paths to growth, and you want to experience the upside of the value you bring.
Who We Are…
We are what you have been looking for.
Wise Coatings is a floor coating company that Entrepreneur Magazine has awarded Top 100 Emerging Franchise Brands in the United States. 
We are one of the fastest growing floor coating companies - and we are just getting started.
We have a strong business model, and a path for employees to start as a technician and work their way up to owning their own franchise location. 
As a Floor Coating Technician, every day will be different. 
Just check out what your fellow co-workers say about working at Wise Coatings : <a href="https://youtu.be/YMNYS6fV4E4" target="_blank">https://youtu.be/YMNYS6fV4E4</a>
You can qualify to join our team if...
<ul>
<li>
You are upbeat and positive each day.
</li>
<li>
You can check your ego at the door and work with a team (Our people skills and relationships are key to our success).
</li>
<li>
You are tough, mentally and physically.
</li>
<li>
You are looking to grow professionally AND personally.
</li>
<li>
You are eager to learn and can take constructive criticism without getting offended.
</li>
</ul>
Here is what we have to offer you:
<ul>
<li>
You will be trained on how to transform floors in garages, basements, warehouses, etc. Floor coatings experience is required for Lead positions. 
</li>
<li>
You will be trained in the art of our floor coatings, safety and customer service. Our training programs will get you up to speed quickly. It’s up to you how fast you advance in our company.
</li>
<li>
You will be trained in our company culture so you can become a positive influence on your team mates, and our team can influence you and help you succeed at work and in your personal life.
</li>
<li>
You will start as a senior field technician and can quickly be promoted to performance pay, where you can earn as much as $30-40/hr. 
</li>
</ul>
The basic requirements for this job are as follows:
 
<ul>
<li>
You have previous experience with epoxy floor coating and floor coating preparation.
</li>
<li>
You are in good physical shape, and able to move around easily and at a fast pace (our products cure fast)
</li>
<li>
You have a valid Driver’s License and reliable transportation to and from work.
</li>
<li>
You are 18 or older.
</li>
<li>
You have a positive attitude.
</li>
</ul>
The best of our technicians will rapidly graduate to a coveted Crew Leader position. Crew Leaders consistently earn over $25-40/hour and have access to other awesome perks. Our Crew Leaders are just that: LEADERS. They love their jobs, they love training their technicians, they love serving our customers. They love this company. They work very hard but get to work outside every day without someone standing over their shoulders.
With experience, we may be able to start you at the full position of Crew Leader. 
Top performers can reach Crew Leader status very quickly.
We are an equal opportunity company. It’s all about attitude and hustle at Wise Coatings. If you are the right person it will not be because of your age, race, or gender. 
Apply now and schedule your good fit call!

Experienced Epoxy Floor Coatings Installer

<h3>Job Description</h3>
Job DescriptionSpringwell is seeking a Case Manager to join our interdisciplinary team! We offer a hybrid work environment with no weekends, evenings, nights or holidays, with flexible schedules available. DESCRIPTION:
<ul>
<li>Conduct comprehensive assessments of older adults to determine their needs and eligibility for in-home services.</li>
<li>Conduct in-person home visits and document assessments into an electronic statewide database. </li>
<li>Create care plans and coordinate services with a network of vendor agencies as part of an interdisciplinary team.</li>
<li>Communicate and consult with family members, other Springwell staff, and community professionals.</li>
</ul>
 QUALIFICATIONS:
<ul>
<li>Bachelor's Degree or higher.</li>
<li>Applicants without a Bachelor's Degree may be considered if:
<ul>
<li>The applicant has an Associate's Degree and at least 3 years' experience working with elders or providing case management services; OR</li>
<li>The applicant has completed at least 50% of coursework required for a Bachelor's Degree and agrees to complete the remaining coursework within a 3 year period.</li>
</ul>
</li>
<li>Experience working with computers, entering data, and running reports.</li>
<li>Applicant must have a reliable car, current driver's license, and safe driving record.</li>
</ul>
 GENEROUS BENEFITS:
<ul>
<li>3 weeks of vacation in first year</li>
<li>Birthday off</li>
<li>13 paid holidays</li>
<li>3 paid personal days</li>
<li>15 paid sick days per year (You can accumulate up to 450hrs/12weeks)</li>
<li>Health &amp; dental insurance with employer contribution</li>
<li>Life and long-term disability insurance at no cost to employee</li>
<li>Flexible Spending Plan</li>
<li>Employee Assistance Plan</li>
<li>401K Retirement Savings Plan w/ employer contribution</li>
<li>Mileage reimbursement</li>
<li>Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option</li>
<li>Employee referral bonuses</li>
<li>Free parking</li>
<li>Commitment to promoting from within</li>
</ul>
 ABOUT US: For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence. We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities. We believe in and are looking for new staff who embrace:
<ul>
<li>Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.</li>
<li>Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.</li>
<li>Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.</li>
</ul>
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Case Manager

<h3>Job Description</h3>
Job Description Summary The Boys Girls Clubs of Central and Northern New Hampshire is a dynamic organization that currently supports 200 staff working in 30 Early Childhood and Out of School Time programs with a large geographic footprint.We have an exciting opportunity for a part-time Food Service Coordinator position. The Food Service Coordinator position is responsible for facilitation of all operations of the food program. Plans and implements weekly menus and prepares meals and/or snacks for Club members. This position is also responsible for keeping proper documentation regarding meal preparation, control of food supply inventories, and keeping kitchen facilities clean and organized. Administers and follows all USDA guidelines and requirements. This is a great opportunity to work "mothers hours" from 9-2 Monday- Friday. Duties 
<ul>
<li>Plans weekly menus, orders food and supplies, prepares food, and serves meals. Meals need to meet or exceed CAFCP/SFSP guidelines.</li>
<li>Maintains a healthy, safe and clean environment. Maintains sanitation levels mandated by the USDA.</li>
<li>Takes inventory of food, beverages, and operating supplies.</li>
<li>Checks Food Bank for usable products twice a week (Monday Thursday) at a minimum.</li>
<li>Stays within budget for both snacks and meal programs when making purchases.</li>
<li>Keeps record of participant data (sign-in sheets).</li>
<li>Maintains a safety-conscious attitude in performing duties.</li>
<li>Cleans and maintains equipment.</li>
<li>Other duties as assigned.</li>
</ul>
 Requirements 
<ul>
<li>Minimum of one-year job-related experience in food preparation in a cafeteria setting or related field.</li>
<li>Must be 18 years of age or older.</li>
<li>Knowledge of food preparation safety standards, health codes, sanitation principles, and nutrition requirements.</li>
<li>Ability to work with limited supervision.</li>
<li>The ability and desire to work with youth ages 5 to 18.</li>
<li>Must be able to multi-task and have excellent time management skills.</li>
<li>Must be willing to travel between locations when requested. (Only occasional travel may be required.)</li>
</ul>
 ADDITIONAL EXPECTATIONS 
-All of the candidates that are offered a job with the Boys Girls Clubs of Central and Northern New Hampshire will have to submit for an FBI fingerprint background check and submit to a background check through the State of NH Criminal Records Dept. and FirstAdvantage. Note: The State of NH Childcare Licensing Bureau may prohibit you from being employed by the Boys Girls Clubs of Central and Northern New Hampshire should there be a disqualifying finding on your criminal record. In addition, even if the State of NH reviews your records and allows you to work at the Club, we still reserve the right to determine your employment status. 
-This organization has a zero-tolerance policy for abuse and will not tolerate mistreatment or abuse in its programs. Any mistreatment or abuse by an employee will result in disciplinary action, up to and including termination of employment and cooperation with law enforcement. Nice To Haves Please visit <a href="http://www.nhyouth.org" target="_blank">www.nhyouth.org</a> to learn more about our organization. Benefits This is a non-exempt, part-time position. About Us 
The Boys Girls Clubs of Central and Northern New Hampshire provides early learning, after-school programs, summer day camps, and basketball leagues to 1200 youth weekly throughout the central and northern New Hampshire. Our mission is to inspire and enable all young people, especially those who most need us, to reach their full potential as productive, caring, and responsible citizens. We offer a safe place to belong, caring adult mentors and programs covering everything from academics and leadership development to physical fitness and healthy habits.

Early Childhood - Food Service Cook

<h3>Job Description</h3>
Job DescriptionSalary: $45,000- $55,000 annually, depending on qualifications. 
We are a small company of environmental consultants and engineers and technical, scientific, and business software application developers and engineers that provides environmental, health and safety services to large industrial companies.
 
Under the general direction of executives and managers, the Project Assistant performs a variety of tasks in broad-spectrum areas of project maintenance that include the following.
 
Essential duties
<ul>
<li>Perform basic research into inquiries from clients.</li>
<li>Prepare quotes for goods and services.</li>
<li>Open projects at the discretion of managers and associates, and modify existing projects using project management software.</li>
<li>Enter client purchase orders into the project management system.</li>
<li>Assist with preparation of documentation, shipment, and order fulfillment of physical goods.</li>
<li>Assist with conducting quality checks for orders prepared prior to shipment.</li>
<li>Run draft invoices and transmit invoices to clients.</li>
<li>Assist with conducting monthly physical inventory counts.</li>
<li>Purchase supplies, services and equipment under the direction and supervision of the project manager.</li>
<li>Obtain quotes for goods and services from vendors.</li>
<li>Create requisitions and purchase orders as requested.</li>
<li>Back up for answering phone system and administrative duties.</li>
<li>Maintains a clean, orderly, professional environment.</li>
</ul>
Position requirements
<ul>
<li>Bachelor or Associate degree preferred.</li>
<li>1-3 years of experience of business administration or project management support.</li>
<li>Excellent time management and organizational skills.</li>
<li>Self-starter with the ability to work independently and in a team environment.</li>
<li>Excellent written and oral communication skills with the ability to effectively communicate ideas and properly describe problems and solutions.</li>
<li>Must be able to multi-task, and handle multiple interruptions.</li>
<li>Must have computer proficiency in Word, Excel; Adobe Acrobat proficiency is a plus.</li>
<li>Must possess accurate data entry skills (45+ words per minute with minimal errors).</li>
<li>Legally authorized to work in the United States.</li>
<li>Must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for position; medical and religious exemptions will be considered.</li>
</ul>
Other desirable skills
<ul>
<li>Strong working knowledge of MS Office.</li>
<li>Experience with project management.</li>
</ul>
 
Working conditions
The job is performed in an office environment with minimal exposure to safety hazards. The job requires some physical exertion, including sitting, standing, occasional light lifting, carrying, pushing and pulling. The job requires operation of standard office equipment, including computers, telephones, copiers, etc. The job requires following written and oral instructions, attention to detail, ability to multitask, ability to work with others and ability to meet deadlines. The job requires following established policies and procedures, meeting quality and safety standards and regular attendance. The job requires making decisions based on experience and knowledge without supervision and requires responsibility for results.
 
Salary range
$45,000- $55,000 annually, depending on qualifications.
 
Additional notes
Salary is based on experience and qualifications.We offer excellent benefits, including health, dental and pension, and opportunity for career growth, training and continuing education. Please do not apply if you live more than 40 miles away and do not plan on relocating.

Project Assistant

<h3>Job Description</h3>
Job DescriptionRegistered Behavior Technician (Part-Time) A1 Autism Consultants is looking for individuals passionate working with those impacted by ASD to join our team in full-time and part-time roles! Are you responsible, timely, organized, able to follow behavior plans, and desire a fun and supportive work environment with room to grow? This is a great opportunity to join a fast-growing ABA company in healthcare! A1 fundamentally believes that the best teams drive the best clinical outcomes. We are continuing to build the strongest team to help every child have the opportunity to live their very best lives. A Behavior Technicians fundamental role is to help every child who we serve achieve their goals and reach their fullest potential. Day-to-day, our Behavior Technicians implement center and home based individualized ABA programming designed and supervised by Licensed Behavior Analysts (BCBA/LABAs). Programming focuses on teaching individuals new skills while simultaneously working on reducing problem behaviors that may serve as a barrier to learning. Requirements: 
<ul>
<li>Passionate and energetic.</li>
<li>High school diploma or equivalent required; bachelor's degree preferred.</li>
<li>RBT Certification is preferred, but not required (paid training is provided).</li>
</ul>
Benefits: 
<ul>
<li>Mileage reimbursement.</li>
<li>Paid Training</li>
<li>Referral program.</li>
<li>Sign-on bonus.</li>
<li>Flexible schedule.</li>
<li>Professional development assistance.</li>
<li>Competitive pay</li>
<li>Performance incentives</li>
<li>And more!</li>
</ul>
Pay: 
<ul>
<li>$20+ hour based on experience.</li>
</ul>
Job Type: Part-time Salary: From $20.00 per hour Benefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>License reimbursement</li>
<li>Opportunities for advancement</li>
<li>Paid orientation</li>
<li>Paid sick time</li>
<li>Paid time off</li>
<li>Paid training</li>
<li>Parental leave</li>
<li>Professional development assistance</li>
<li>Referral program</li>
<li>Travel reimbursement</li>
<li>Vision insurance</li>
</ul>
Patient demographics: 
<ul>
<li>Adolescents</li>
<li>Children</li>
</ul>
Schedule: 
<ul>
<li>10 hour shift</li>
<li>12 hour shift</li>
<li>8 hour shift</li>
<li>Monday to Friday</li>
<li>On call</li>
<li>Weekends as needed</li>
</ul>
Work setting: 
<ul>
<li>Clinic</li>
<li>In-home</li>
<li>In-person</li>
</ul>
Ability to commute/relocate: 
<ul>
<li>Worcester, MA 01605: Reliably commute or planning to relocate before starting work (Required)</li>
</ul>
Education: 
<ul>
<li>High school or equivalent (Preferred)</li>
</ul>
Willingness to travel: 
<ul>
<li>50% (Preferred)</li>
</ul>
Work Location: In person

Behavior Technician

<h3>Job Description</h3>
Job Description
 &nbsp;
Why Care for the Senior Population? Guardian Angel Senior Services: a private home care agency is a well-respected organization that advocates for the senior population. Our organization have helped thousands of elders in maintaining an optimal and a joyful life. Your help will expand grace and life to our beloved seniors. By joining our mission, we will collectively spread awareness to those who need our care. Guardian Angel Senior Services will continue to foster a positive attitude in maintaining their dignity and independence while serving their needs with honor and integrity. Pivot your direction in helping others by taking the role of a caregiver. &nbsp;As well as to learn and gain knowledge for your future personal endeavors.
<ul>
<li>CNA: Certified Nursing Assistant </li>
<li>HHA: Home Health Aide (We will get you trained and certified)</li>
<li>HMK: Homemakers (We will get you trained and certified)</li>
<li>PCA: Personal Care Assistant (We will get you trained and certified)</li>
</ul>
 Each caregiver role has different responsibilities. To highlight a few…. Responsibilities:
<ul>
<li>Med reminders</li>
<li>Assist clients with ambulation and mobility around the house or outside (doctor’s appointments, walks etc.)</li>
<li>Assist clients with personal care and hygiene.</li>
<li>Plan and prepare meals with assistance from the clients (when they are able)</li>
<li>Assist with client’s shopping or accompany them when they shop.</li>
<li>Perform light housekeeping duties that clients can’t complete on their own.</li>
<li>Be a pleasant and supportive companion.</li>
<li>Report any unusual incidents.</li>
<li>Act quickly and responsibly in cases of emergency.</li>
</ul>
 Skills:
<ul>
<li>Willingness to adhere to health and safety standards</li>
<li>Respectful and compassionate</li>
<li>A reliable individual</li>
<li>Outstanding communication and interpersonal skills</li>
<li>Strong ethics</li>
<li>Reliable Transportation</li>
<li>High school diploma or equivalent</li>
</ul>
 Benefits:
<ul>
<li>Flexible: (Create your own schedule)
<ul>
<li>Full Time or Part Time -Long Hours &amp; Short Hours Shifts</li>
</ul>
</li>
<li>401(k)</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Medical/Aflac Insurance (30+hrs average)</li>
<li>Paid time off</li>
<li>Daily Pay</li>
</ul>
Supplemental Pay Types:
<ul>
<li>$250 Sign on/Referral Bonus</li>
<li>Travel Time/ Mileage Reimbursement</li>
</ul>
Experience:
<ul>
<li>Caregiving: 1 year (Preferred)</li>
<li>Entry level (Will Train)</li>
</ul>
Rates: $18hr-$21hr *Apply here or come by to the office with your resume* All are welcome to join our wonderful team: &nbsp;Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
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pjW2Siamyh

Caring Homemakers Needed to Care For Seniors In Their Homes-Short Hour Cases

<h3>Job Description</h3>
Job Description
Contract Weeks: 14
 3:00 PM - 11:30 PM
 Registry Personnel must bring a state or federal issued identification to the facility and wear a photo badge at all times. Agency staff must have completed the original or updated COVID-19 vaccine or present a documented religious and/or medical exemption from their employer to be considered for any assignment.
Additional doses must be obtained where required by law.
 Monitor patients vitals and record them in their file Maintain the cleanliness and comfort of each patient, including bathing, feeding and dressing Assist nursing and medical staff with basic medical tasks, such as administering medication Update patient records in a confidential manner Evaluate the patients wellbeing, reporting any needs to medical staff Explain treatments and procedures to patients and families Change dressings and bandages, ensuring patients are healing properly Move patients from wheelchairs, beds and gurneys

<h3>Job Description</h3>
Job DescriptionJob Title: Call Center Customer Service Representative Company: MAKADE Studios Location: Remote (Boston) Job Type: Full-Time | Entry-Level Salary: $46,000 per year About MAKADE Studios At MAKADE Studios, we don’t just build websites — we craft intelligent digital tools that elevate brands, drive revenue, and streamline operations. We believe a website should do more than greet visitors — it should speak volumes. That's why our diverse and talented team brings creativity, strategy, and purpose to every project. Because at MAKADE Studios, we know that... YOUR WEBUTATION IS AT STAKE!™ Position Overview 
We are seeking a highly motivated Call Center Customer Service Representative to join our growing team. This role is crucial in ensuring a world-class customer experience. You’ll interact with both existing and potential clients, addressing inquiries, resolving issues, and representing MAKADE Studios with professionalism and care. 
Key Responsibilities 
<ul>
<li>
Handle inbound and outbound calls with professionalism and courtesy 
</li>
<li>
Resolve customer issues effectively on the first call whenever possible 
</li>
<li>
Understand customer needs by listening attentively and offering tailored solutions 
</li>
<li>
Manage high call volumes while maintaining service quality standards 
</li>
<li>
Stay calm and solution-focused when dealing with challenging customer interactions 
</li>
<li>
Accurately document customer interactions using CRM software 
</li>
<li>
Escalate complex issues to appropriate departments as needed 
</li>
<li>
Continuously participate in training to enhance skills and knowledge 
</li>
<li>
Collaborate with the team to foster a culture of trust, excellence, and growth 
</li>
<li>
Adhere to company policies and procedures 
</li>
</ul>
 RequirementsQualifications 
<ul>
<li>
High school diploma or equivalent (Associate’s degree preferred) 
</li>
<li>
Previous customer service or call center experience is a plus 
</li>
<li>
Strong phone etiquette and clear verbal communication skills 
</li>
<li>
Excellent active listening and problem-solving abilities 
</li>
<li>
Comfortable using CRM software and general computer systems 
</li>
<li>
Ability to manage time effectively in a fast-paced environment 
</li>
<li>
Bilingual (Spanish, French, or other languages) is a plus 
</li>
<li>
Positive attitude and a team player mindset 
</li>
</ul>
 BenefitsCompensation &amp; Benefits 
<ul>
<li>
Salary: $46,000 per year 
</li>
<li>
Remote Work Flexibility 
</li>
<li>
Paid Time Off (PTO) &amp; Sick Leave 
</li>
<li>
Health, Dental, and Vision Insurance 
</li>
<li>
401(k) Retirement Plan with Employer Match 
</li>
<li>
Professional Development &amp; Training Opportunities 
</li>
<li>
Inclusive and Supportive Work Culture 
</li>
</ul>
Why Join MAKADE Studios? 
You’ll be part of a forward-thinking, inclusive digital agency that values innovation, creativity, and customer satisfaction. We support our team with the tools, training, and flexibility they need to thrive in their roles and grow in their careers. 
Apply now and help shape the digital future — one call at a time.

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