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state

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
As a Ticket Checker, you will play an essential role in creating an experience of a lifetime for our guests on the Lift Experience Team. The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. As a Ticket Checker, you will primarily work in the lift mazes by greeting guests by name and validating their access every time. You will play a unique role at our resorts by providing a fun, welcoming atmosphere for our guests while ensuring our products' integrity.
Job Specifications:
<ul>
<li>Starting Wage: $20.00/hr - $21.78/hr</li>
<li>Employment Type: Winter Seasonal 2025/2026</li>
<li>Shift Type: Full Time and Part Time hours available
<ul>
<li>Working between 8-10 hours/day</li>
<li>Weekends and Holidays as needed</li>
</ul>
</li>
<li>Skill Level: Entry Level</li>
<li>Minimum Age: At least 18 years of age</li>
<li>Housing Availability: Yes</li>
</ul>
Job Responsibilities:
<ul>
<li>Deliver premium guest service by providing information and assistance with a smile</li>
<li>Validate tickets to ensure our guests have their own valid product before loading our lifts</li>
<li>Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently</li>
<li>Maintain and secure departmental equipment - scan devices, radios, etc.</li>
<li>Escalate issues to leadership as they arise, from safety to products</li>
<li>Other duties as assigned</li>
</ul>
Job Requirements:
<ul>
<li>Must be able to communicate fluently in English</li>
<li>Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces. · May need to provide some of their own gear</li>
<li>Must be able to work weekends and holidays as needed</li>
<li>Must be able to handle high guest volumes in a professional manner</li>
<li>Must adhere to safety standards and procedures. Be Safe is our number one value!</li>
</ul>
A Ticket Checker team member is a flexible employee who often takes on additional training to work across multiple departments and in various roles to support the one resort mentality which could include one of the following:
<ul>
<li>Lift Operations (18 or older)</li>
<li>Mountain Activities</li>
<li>Retail Rental operations</li>
<li>Food and Beverage Support</li>
<li>Ticket sales</li>
<li>Base Area Operation</li>
</ul>
The expected pay range is&nbsp;$20.00/hr - $21.78/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;511717 Reference Date:&nbsp;09/19/2025&nbsp; Job Code Function:&nbsp;Scanning&nbsp;

Ticket Scanner

<h3>Job Description</h3>
Job Description
A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food &amp; wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city. 
Position Summary Restaurant Hosts/Ushers are responsible for delivering consistently exceptional guest experiences to guests of City Winery. The Host serves as the first and last point of contact throughout the guest experience and is responsible for greeting guests while entering and departing the location, handling inquiries and reservations, and supporting in other areas of the operation as needed.
Overview of Responsibilities
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide positive guest experience including greeting, conversing with, and thanking departing guests
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Escort guests to seats and set them up for a pleasurable dining experience based on appropriate floor plan
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodate guest requests while seeking management approval when appropriate
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage all call-ins and walk-in inquiries, directing to appropriate departmental contacts or taking
messages and communicating to such departments as necessary
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all dining areas are tidy, presentable, and in safe condition and set up/rearrange/breakdown dining room for service accordingly
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage miscellaneous day-to-day communications, including but not limited to, voicemails, emails, deliveries, and reservation calls and communicate any important reservations/guest inquiries
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain all reservations/seating through designated system
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide guests with accurate wait time estimates during busy periods
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform necessary opening/closing tasks
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Rotate seating between different stations to ensure even workloads for waitstaff
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain a knowledge of City Winery brand, history, culture, and programming, both in venue and restaurant
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain menu knowledge, including ingredients, preparation methods, and allergen
information and communicate this information tableside to guests
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain organized, clean, and safe work areas always
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attend training, tastings, meetings, as needed
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform all other reasonably assigned duties
Minimum Qualifications
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1+ years’ experience as a Host in a fast-paced, high-volume service environment and/or equivalent relevant experience
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong work ethic, team player, and exceptional guest service skills
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Effective communication and interpersonal skills with a proven ability to build positive relationships with people in the scope of employment
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Aptitude to resolve problems
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to execute professional guest service experience
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to handle all guests with composure and hospitality
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Polished presentation
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work both independently and in a team environment
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be fluently literate in English including ability to read, write, communicate, conduct basic business-related mathematics, and able to accurately function a POS
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work a flexible schedule including days, nights, weekends, and holidays
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to perform physical requirements of the role including standing/walking for the entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50 lbs.
About Us
Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that&nbsp; we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran &amp; visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events &amp; experiences.
We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.
 We use eVerify to confirm U.S. Employment eligibility.

Usher

<h3>Job Description</h3>
Job Description
Hampton Inn by Hilton-Boston/Bedford/ Burlington, 25 Middlesex Turnpike, Billerica, MA 01821
We are currently looking fora Room Attendant to join our Team! Our Hampton Inn by Hilton is located right off US-3, we’re 15 minutes from Hanscom Air Force Base. A 35-minute drive to Downtown Boston or Historic Salem, MA. We feature 129 beautiful guest rooms that during their stay our guests can enjoy nature at Great Brook State Park 15 minutes away. Burlington Mall is only three miles away. Daily seasonal breakfast is served to all our guests. The Hampton Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.
A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.
Role:
<ul>
<li>Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.</li>
<li>Reporting discrepancies and maintenance problems to supervisor.</li>
<li>Providing excellent customer service by responding promptly to guest requests.</li>
<li>Working typical shifts that include weekends and holidays when required.</li>
</ul>
About Buffalo Lodging Associates: 
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
What You Bring:
Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.
What We Offer You: 
At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
<ul>
<li>Paid Weekly (Every Friday!)</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Competitive 401 (k) Retirement Savings Plan with Generous Employer Match</li>
<li>Paid Vacation and Sick Time</li>
<li>Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Flexible Spending Account</li>
<li>Company Paid Life Insurance</li>
<li>Company Paid Short-Term Disability Insurance</li>
<li>Long-Term Disability Insurance</li>
<li>Employee Assistance Program</li>
<li>Hotel Discounts – for You, Your Friends and Family</li>
<li>Monthly Employee Appreciation Activities &amp; Events</li>
<li>Learning and Development Opportunities</li>
<li>Employee Referral Program</li>
</ul>
Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Hotel Room Attendant - Hampton Inn Bedford

<h3>Job Description</h3>
Job DescriptionDescription:
Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.
 
As we expand, we are looking for team-oriented employees who help continue our most important tradition; providing outstanding customer service.
 
We are seeking a Host. This individual will oversee all aspects of the front desk and will report directly to the General Manager.
 
Responsibilities include the following:
<ul>
<li>Welcome guests to the venue with a smile and positive 5i attitude</li>
<li>Provide accurate wait times and monitor waiting lists</li>
<li>Manage reservations in MindBody, our booking software</li>
<li>Escort customers to assigned simulator or bar areas</li>
<li>Provide information on specials as well as memberships and league information</li>
<li>Acknowledge customers upon their departure</li>
<li>Coordinate with wait staff about available simulator options</li>
<li>Maintain a clean reception area</li>
<li>Answer incoming calls and address customers’ inquiries</li>
<li>Assist other staff as needed</li>
</ul>
Required Qualifications:
<ul>
<li>Golf, server, and/or hospitality experience encouraged but NOT required</li>
<li>Experience in managing reservations</li>
<li>Demonstrable customer-service skills</li>
<li>Excellent communication skills both on the phone and in-person</li>
<li>Strong organizational skills with the ability to monitor all simulators and bar area</li>
<li>Availability to work various shifts as needed</li>
</ul>
Benefits:
<ul>
<li>Health, Dental, and Vision insurance*</li>
<li>Long and Short Term Disability*</li>
<li>Accident and Critical Illness Insurance*</li>
<li>401K *</li>
<li>Meals while working are included for free</li>
</ul>
**Benefits only apply to Full-Time Employees**
 
Pay: $16/hr
Job Type: Non-Exempt, part time
Schedule: Nights and weekends required
 
Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.
Requirements:

Host - Applicant Pool

<h3>Job Description</h3>
Job Description
Ophthalmic Consultants of Boston is seeking&nbsp;a motivated, customer-focused&nbsp;Front Desk Representative&nbsp;to join our healthcare team. This position plays a key role in creating a positive first impression for our patients while ensuring smooth, efficient front office operations. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced environment&nbsp;This person would be scheduled to work in our Falmouth, Sandwich, and West Yarmouth offices. Schedule will vary 24-25 hours per week, Monday through Friday; Hours are 8-4PM.
Key Responsibilities:
<ul>
<li>Greet and register patients promptly and courteously upon arrival.</li>
<li>Verify and update patient demographics and insurance information.</li>
<li>Possess working knowledge of a variety of&nbsp;insurance plans and coverages; determine eligibility and coverage for services.</li>
<li>Collect&nbsp;co-pays, deductibles, and outstanding balances&nbsp;at check-in and check-out.</li>
<li>Assist patients with&nbsp;past due balances, explaining payment options and processing transactions.</li>
<li>Schedule patient and diagnostic appointments&nbsp;accurately and efficiently for&nbsp;multiple physicians, coordinating with internal departments.</li>
<li>Follow up on appointments to minimize no-shows and maximize productivity.</li>
<li>Address patient inquiries in person with professionalism and care.</li>
<li>Collaborate with clinical staff and management to ensure optimal patient flow.</li>
<li>Take initiative in solving problems and escalating issues when needed.</li>
<li>Contribute to a positive office culture by&nbsp;demonstrating leadership and a willingness to take on challenges.</li>
</ul>
Ideal Candidate:
<ul>
<li>A High School Degree or GED.</li>
<li>Minimum of&nbsp; 2-3&nbsp;years of medical or health care related setting/front desk preferred&nbsp;</li>
<li>Proven experience with insurance verifications and patient billing.</li>
<li>Must have a working knowledge of computer and respect for confidentiality.&nbsp;</li>
<li>Must be able to work in a fast-paced environment, paying close attention to detail.</li>
<li>Epic experience a plus.&nbsp;</li>
<li>Bilingual skills a plus.</li>
</ul>
 Benefits Offered:
<ul>
<li>Health &amp; Dental Insurance- eligible 1st day of employment</li>
<li>Paid time off and paid holidays</li>
<li>Health &amp; Dependent Reimbursement Accounts</li>
<li>401(k) Plan with company contribution</li>
<li>Company paid Life and LTD Insurance</li>
<li>Employee discounts</li>
</ul>
To find out more about OCB, please visit our website at <a href="http://www.eyeboston.com" target="_blank">www.eyeboston.com</a>. OCB is an Equal Opportunity Employer.&nbsp; All Employees must be fully vaccinated.
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Medical Front Desk Representative

<h3>Job Description</h3>
Job Description
Are you a team player, energized by superb patient care and impressed by efficient operations of a world-class health care provider? Would you like a career that will fuel your passion and offer growth opportunities?&nbsp;We are looking for highly motivated individuals who thrive in a fast-paced environment and have a passion for providing outstanding customer service! We are currently looking for Front Desk Lead for our Quincy office. The schedule is Monday Through Friday 8-4:30PM.&nbsp;&nbsp;
Ophthalmic Consultants of Boston (OCB) is a world-renown provider of eye care services.&nbsp; Over the years we have trained hundreds of curious and capable individuals to become subject matter experts in the field of Ophthalmic services.&nbsp; Our professionals have grown their careers within our practice and beyond. We are excited and ready to help other professionals grow their careers. Can we help you with yours? The Front Desk Lead will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics &amp; Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. Summary of Responsibilities:&nbsp; Exercises general supervision over front desk staff and performs daily front desk activities.&nbsp; Works with management, clinical, physicians and administrative staff to ensure that organization policies and workflows are followed. Responsible for the smooth and efficient operation of the front desk assuring patient needs are anticipated, addressed, and managed in a timely and appropriate fashion. &nbsp;
Examples of Duties:
<ul>
<li>Oversees the entire front desk process and staff.&nbsp; This includes patient check-in/check-out, patient registration, insurance updates and scheduling appointments.&nbsp; </li>
<li>Responsible for the day-to-day duties of front desk and concierge staff.&nbsp; This includes adjusting lunches and seating arrangements to accommodate the patient’s volume and flow.</li>
<li>Assists Revenue Cycle Supervisor or Regional Business Manager in training or mentor of assigned staff and direct liaison between FD staff and management. </li>
<li>Communicating to staff any work-related issues that may arise daily (i.e., problems with registrations, not checking patients into the system, not scheduling appointments properly...)</li>
<li>Mentors and develops skills of FD staff; assigns duties to manage patient schedules (DARS); ensuring that all patient appointments are reviewed and prepped accordingly.</li>
<li>Helps staff to determine appropriate copay amounts owed, coverage benefits, restricted plans and in/out of network benefits to determine patient responsibility/coverage; to ensure that OCB meets all payers’ regulatory requirements. </li>
<li>Ensures proper training for all new front desk employees as well as on-going training as necessary for current staff members.</li>
<li>Help lead the FD staff to optimize staff productivity and service; resolve workplace problems of team and processes. </li>
<li>Promotes a strong productive team environment; is a role model; creates a lead by example role model characterized by honesty, trust, respect, and open communication. &nbsp;&nbsp;</li>
</ul>
Education and Experience:&nbsp; &nbsp;
<ul>
<li>2-3 years of medical front office experience preferred.</li>
<li>2-3 years Supervisory/training experience preferred.</li>
<li>High school diploma or equivalent required.</li>
<li>Associate or bachelor’s degree preferred.</li>
<li>Knowledge of insurance and billing software</li>
<li>Understanding of insurance and billing practices</li>
<li>Electronic medical record (Epic highly preferred), computer software applications experience</li>
<li>Demonstrated experience prioritizing and multitasking in fast paced environment.</li>
<li>Exceptional leadership and customer service skills</li>
</ul>
OCB offers industry leading benefits including:
<ul>
<li>Medical &amp; dental insurance (starts on the 1st day of employment!)</li>
<li>401(k) plan with Company match</li>
<li>Company paid Life Insurance</li>
<li>Company paid Long Term Disability</li>
<li>Eye care discounts</li>
<li>Generous Paid Time Off and Paid Holidays</li>
</ul>
To learn more about OCB, please visit our website at <a href="http://www.eyeboston.com" target="_blank">www.eyeboston.com</a>
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Front Desk Lead

<h3>Job Description</h3>
Job DescriptionDescription:
We have an opportunity to join our team as a Guest Service Agent in the exciting hospitality industry. The primary function of the Guest Service Agent is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we provide a welcoming and accommodating environment. As GSA you will be responsible for the check-in and checkout of hotel guests in a courteous, professional and timely manner. Positive and clear communication with all departments and ability to communicate important information is vital to the success of a guest service agent.
Responsibilities:
<ul>
<li> Handle requests and transactions of hotel guests. </li>
<li> Serve as the main point of contact for all guest requests and needs. </li>
<li> Exhibit courteous hospitality at all times to guests and associates. </li>
<li> Be proactive in offering additional services and informing guests of hotel facilities and local attractions. </li>
<li>Administer hotel guest payment policies. </li>
<li> Maintain a positive, professional work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers &amp; management. </li>
<li> Post all charges to guest account. </li>
<li> Maintain hotel key security system. </li>
<li> Oversee safe deposit boxes for guests. </li>
<li> Verify credit cards and balance bank at the end of the shift. </li>
<li> Run and verify availability report at the beginning of the shift. Update report as needed. </li>
<li> Review communications log at the beginning of the shift. </li>
<li> Know and follow the hotel’s emergency procedures in the event of an actual emergency. </li>
<li> Notify appropriate supervisor immediately of any problem with rooms. </li>
<li> Check in and check out should be as expeditious as possible. </li>
<li> Knowledge of hotel phone system to allow transferring of calls to rooms &amp; voicemail. </li>
<li> Prompt distribution and notification to guests of mail. </li>
</ul>
The benefits package offered to eligible associates includes:
<ul>
<li>Medical, Dental, and Vision Insurance </li>
<li>Long Term Disability and Life Insurance</li>
<li>401(k) retirement plan with Employer Match </li>
<li>Vacation</li>
<li>Sick time</li>
<li>Brand specific team discounts </li>
</ul>
Requirements:
Requirements:
<ul>
<li>High school graduate or equivalent. </li>
<li>Presents a professional appearance, demeanor and is passionate about hospitality and demonstrates warmth and caring in guest and team member interactions</li>
<li>Interpersonal skills — verbal and written communication with the ability to interact with a variety of personalities</li>
<li>Guest service skills — lead by example and take a proactive approach to problem solving and building a positive reputation for the hotel</li>
<li>Must speak, read, write, and understand English. </li>
<li>Bilingual skills a plus</li>
<li>Previous hotel-related experience desired.</li>
<li>Availability on weekends and holidays</li>
</ul>

Front Desk/Guest Service Agent

<h3>Job Description</h3>
Job DescriptionWhy You’ll Love This Guest Services Representative JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Part Time Guest Services Representative position with Atlantic Aviation at&nbsp;ORH&nbsp;in Worcester, MA may be perfect for you! Pay:&nbsp;$18 / hour Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! &nbsp;In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Guest Services Representative job today! ResponsibilitiesGuest Services Representative Responsibilities
<ul>
<li>Provide customers with professional service and assistance</li>
<li>Making hotel and catering reservations for inbound and outbound aircraft</li>
<li>Processing customer purchases and fuel transactions</li>
<li>Work closely with line service personnel and pilots, ensuring all customer service needs are met</li>
<li>Occasional travel may be required to support another Atlantic location.</li>
<li>You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require. &nbsp;</li>
</ul>
Required SkillsGuest Services Representative Qualifications
<ul>
<li>Customer service/hospitality experience</li>
<li>High school diploma or GED certificate</li>
<li>18 years of age</li>
<li>A valid state driver’s license</li>
<li>Ability to comprehend and perform basic math calculations</li>
</ul>
We maintain a drug-free workplace and perform pre-employment substance testing.

Guest Services Representative - Part Time

<h3>Job Description</h3>
Job Description
Job Title: Visitor Services / Switchboard Operator Location: Bureau of Hospitals – Western Massachusetts Hospital, 91 East Mountain Road, Westfield 01085 Duration: 03 Months contract position with the possibility to be extended
Pay Rate: $18/hr on W2
1. General Statement of Duties and Responsibilities
Greets and escorts visitors. Logs into the computer information about visitors entering and exiting the building. May operate telephone switchboards; relay incoming and outgoing telephone calls; receive, relay, and log messages; contact sources of aid in times of emergency; provide information to visitors and callers; and perform related work as required.
2. Detailed Statement of Duties and Responsibilities
<ul>
<li>Greets and escorts visitors. Logs into the computer information about visitors entering and exiting the building.</li>
<li>Operates a cord or cordless switchboard for a telephone communications system.</li>
<li>Receives, screens, takes messages from, and refers incoming calls to the appropriate individual and/or agency by providing correct telephone numbers, area codes, dialing instructions, and other related information.</li>
<li>Places phone calls for supervisors or agency staff; requests information relative to use of phone lines; and maintains logs on such telephone calls for comparison with monthly telephone bills.</li>
<li>Receives emergency phone calls and dispatches emergency personnel to the scene.</li>
<li>Greets and directs visitors to the appropriate individual and/or agency; answers questions; listens to complaints; and provides information and/or literature pertaining to agency rules, regulations, and/or operations.</li>
<li>Provides information by telephone concerning employees, clients, students, and/or agency operations according to established guidelines.</li>
<li>Performs related duties such as maintaining files and records; sorting mail; updating directories and other reference material; and maintaining schedules and time sheets.</li>
<li>Operates radio transmitting and receiving equipment and maintains records and logs of messages.</li>
</ul>
 
3. Qualifications Required (Knowledge, Skills, Abilities)
<ul>
<li>Ability to understand, explain, and apply laws, rules, policies, and procedures governing assigned unit activities.</li>
<li>Ability to read, write, and comprehend the English language.</li>
<li>Ability to operate cord and cordless switchboard equipment.</li>
<li>Ability to speak clearly and distinctly.</li>
<li>Ability to deal tactfully with others.</li>
<li>Ability to obtain information through questioning individuals.</li>
<li>Ability to make decisions and act quickly in emergency situations.</li>
<li>Ability to work accurately with names, numbers, codes, and/or symbols.</li>
<li>Ability to assemble items of information according to established procedures.</li>
<li>Ability to maintain accurate records.</li>
<li>Ability to follow oral and written instructions.</li>
<li>Ability to establish and maintain harmonious working relationships with others.</li>
<li>Ability to work independently.</li>
<li>Ability to exercise discretion in handling confidential information.</li>
</ul>
 
4. Qualifications Acquired on the Job (Knowledge, Skills, Abilities)
<ul>
<li>Knowledge of laws, rules, policies, and procedures governing assigned unit activities.</li>
<li>Knowledge of standard procedures governing the use of telephone switchboard and/or other communication equipment.</li>
<li>Knowledge of proper telephone procedures for making and receiving agency calls.</li>
<li>Knowledge of the types and uses of agency forms.</li>
<li>Knowledge of the principles and techniques of operating a radio console and/or radio telephone system.</li>
<li>Knowledge of the methods and techniques of operating cord or cordless telephone switchboard equipment.</li>
<li>Skill in using cord or cordless telephone switchboard equipment.</li>
</ul>
Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer. 
<h3>Company Description</h3>
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Front Desk & Phone Operations Role at Western Mass Hospital

<h3>Job Description</h3>
Job Description
Job Description
Job Title:
Guest Experience Manager 'GEM'
Location:
Boston
Reporting to:
Deputy General Manager
Position Overview
Crafting Exceptional, Personalised Dining Experiences
The role of the GEM is to ensure that every guest who visits F1 Aracde has a truly exceptional, personalised and unforgettable hospitality experience. This unique position exemplifies our dedication to hospitality and attention to detail, setting a new standard in the competitive socialising industry.
Creating Memorable Moments
The primary responsibility of the GEM is to go above and beyond in crafting personalised, magical moments for our guests. This involves tailoring surprises based on preferences, special occasions, or unique stories shared by the guests. For example, if a guest mentions an anniversary or a significant milestone, the GEM orchestrates a surprise that celebrates that moment in a truly unique way, this could be a custom dessert, a special message, a glass of fizz or other appropriate gesture.
Guest Interaction
Engaging with guests in a thoughtful and genuine manner is another crucial aspect of the GEM's role. This involves learning about the guest's needs, interests and reasons for visiting F1 Arcade. Through meaningful interactions, the GEM gathers valuable information that is used to enhance the guest's overall experience. This personalised approach creates a deeper connection between the guests and the brand, making each visit truly memorable.
Anticipating Needs &amp; Personalisation 
The GEM works diligently behind the scenes to anticipate guest needs before they arise, ensuring that their F1 Arcade experience feels effortless and seamless and with an added touch of personalisation. This proactive approach involves close collaboration with the rest of the venue team to ensure that every detail is meticulously planned and executed. If we have previous knowledge of the guest's preferences these are factored into the experience by the GEM this could be, preferred menu items, area within the venue or dietary requirements. 
Key Areas of Responsibility
<ul>
<li>Ensuring Exceptional Service &amp; Operational Excellence: Deliver outstanding service by planning seamless guest journeys, implementing and refining service standards, engaging proactively with guests, handling feedback professionally, and leading a well-trained, motivated team aligned with service excellence.</li>
<li>Operational Management: Oversee guest-facing teams, conduct regular meetings, monitor feedback through surveys and online reviews, identify trends, implement improvements, collaborate across departments, and develop solutions to address recurring service gaps.</li>
<li>Guest Engagement &amp; Communication: Foster strong guest relationships to encourage loyalty, coordinate VIP experiences and personalized services, and act as the main point of contact to ensure all guest needs are met.</li>
<li>Data &amp; Reporting: Track and analyze guest satisfaction metrics, compile reports with key insights and improvement strategies, and implement initiatives to enhance Net Promoter Scores (NPS) and overall guest satisfaction</li>
</ul>
Skills Required
<ul>
<li> Strong interpersonal and communication skills: The ability to interact professionally and effectively with guests, team members, and stakeholders is critical. Excellent communication skills help in building rapport, resolving conflicts, and fostering a positive environment.</li>
<li> Leadership and motivational skills: Leading and inspiring a team requires strong leadership abilities. The manager should be capable of motivating staff, fostering collaboration, and driving a shared commitment to exceptional service.</li>
<li> Analytical and problem-solving skills: Analysing guest feedback and operational data to identify improvement opportunities is essential. The manager should be adept at problem-solving and implementing effective solutions to enhance guest satisfaction.</li>
<li> Attention to detail: Ensuring that every aspect of the guest experience is meticulously planned and executed is crucial. The manager should have a keen eye for detail to maintain high standards of service and hospitality.</li>
<li>Adaptability and flexibility: The hospitality industry is dynamic, and the manager must be adaptable to changing circumstances and guest needs. Flexibility in approach and a willingness to innovate are key to success in this role.</li>
<li>Ability to consistently demonstrate F1 Arcade Core Values:</li>
</ul>
Pursuit of Excellence
Positive Energy
Integrity
Team Spirit
Basic Physical Requirements
When working at an F1 Arcade venue, Team Members must be able to perform the duties of that venue. The team member will frequently sit for short periods of time, talk via Cloud Based video conferencing and the phone often, and hear and manipulate objects constantly.
Additional requirements will include lifting up to 10 (ten) pounds constantly and up to 50 (fifty) pounds as required. Lifting from floor to shoulder constantly and overhead infrequently. Twisting and reaching frequently. Grasping objects to move or manipulate constantly. Working in hot then cold environments for extended periods of time. May inadvertently bump into team members in a relatively small work area. Will stand and walk for extended periods of time. FREQUENT hand washing and sanitation is required. Ability to use knives, slicing equipment, and other food preparation equipment. Team Member must be able to communicate with Guests and other Team Members and manipulate handheld and desktop devices. 
F1 Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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