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<h3>Job Description</h3>
Job Description
Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$50 - $150 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country!
Have questions about the job or the company? &nbsp;
Visit our careers page and fill out the form to contact us! Follow the link below, click “apply now,” choose your city, and tell us why you would make an expert ghost guide and storyteller! One of our Ghost Guide Recruiting Specialists will reach out to you shortly: <a href="https://usghostadventures.com/careers/" target="_blank">https://usghostadventures.com/careers/</a>
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Ghost Tour Guide

<h3>Job Description</h3>
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
 
Summary:
The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests.
Duties &amp; Responsibilities:
<ul>
<li>Check front office accounting records for accuracy summarize information for the hotel's financial records</li>
<li>Track room revenue, occupancy percentages, and other front office operating statistics</li>
<li>Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day</li>
<li>Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier</li>
<li>Process guest charges voucher and credit card vouchers</li>
<li>Transfer charges and deposits to master accounts</li>
<li>Check to see that all charges are assigned to the appropriate departments</li>
<li>Verify that all transactions performed at the front desk are supported by documentary evidence and signatures</li>
<li>Print and file reservations for the next business day</li>
<li>Monitor the current status of coupon, discount, and other promotional programs</li>
<li>Perform check-ins and check-outs as well as wake-up calls</li>
<li>Summarize results of operations for management</li>
<li>Balance the days charges, making corrections as necessary</li>
<li>Respond to guest needs, special requests, and complaints</li>
<li>Additional tasks may be assigned at any given time</li>
</ul>
Requirements:
Qualifications:
<ul>
<li>Hilton Experience is a big plus!</li>
<li>High school graduate or equivalent</li>
<li>Minimum one (1) year of hotel front desk experience</li>
<li>Understand basic principles of auditing, balancing, and closing out accounts</li>
<li>Know how to operate front office equipment</li>
<li>Experience handling cash, accounting procedures, and general administrative tasks.</li>
<li>Excellent customer service skills.</li>
<li>Ability to lift 50 lbs. and sit, stand, or walk for extended periods of time.</li>
</ul>
 
Benefits:
<ul>
<li>Competitive salary</li>
<li>Annual review with increase potential</li>
<li>401k program with company match</li>
<li>Additional benefits may be available</li>
</ul>
 
Arbor’s Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
<ul>
<li>Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. </li>
<li>Lead with Heart - Be kind, passionate and hospitable.</li>
<li>Be Accountable - Take ownership and deliver results.</li>
<li>Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.</li>
<li>Celebrate Differences - Embrace diversity; respect individual opinions and ideas.</li>
</ul>
 
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Night Auditor

<h3>Job Description</h3>
Job DescriptionClearChoiceMD is seeking a dependable Full-Time Registration Clerk&nbsp;for our state-of-the-art urgent care centers in Hooksett and Goffstown, NH. Our ideal candidate is friendly and has excellent communication skills and is comfortable in a fast-paced environment.&nbsp; Full-Time Hours include working (3) 12 - Hour Shifts with Rotating Weekends. This position supports both Hooksett and Goffstown, NH locations. Job Summary: Our Registration Clerk receives and registers patients arriving via patient walk in, gathering demographic and insurance information. Also assists patients with financial information, accepting and processing copays. Duties and Responsibilities: Registration Clerk - tasks include but are not limited to:
<ul>
<li>Greet patients in a positive and helpful manner</li>
<li>Provide information and assistance as needed</li>
<li>Obtaining accurate demographic and insurance information then verifying insurance coverage for all patients</li>
<li>Using the computer system, generate fee slips for patients, review information for accuracy and instructions</li>
<li>Provide necessary forms to patients for completion and signatures. Ensure all registration fields are filled in completely and scanned into the patient’s chart</li>
<li>Keep patients informed of their account information</li>
<li>Notify staff when patients are ready to be seen</li>
<li>Collect payments, insurance co-pays, and PDRX charges</li>
<li>Coordinate patient care or patient records with other clinic locations when necessary</li>
<li>Gather reports from referrals and prior authorizations</li>
<li>Be familiar with all locations, hours, directions</li>
<li>Answer telephone calls, record messages for other staff and deliver messages</li>
<li>Perform various duties such as photocopying forms, reports and patient information, faxing forms and charts</li>
<li>Perform daily filing of charts and records to ensure excellent organization in patient records</li>
<li>Maintain various logs of daily activities including patient count and financial transactions in order to prepare monthly tallies of operating activity</li>
<li>Audit and balance all financial transactions to ensure accurate daily deposits</li>
<li>Distribute mail</li>
<li>Maintain an adequate level of office supplies and necessary forms as needed to ensure smooth department operations</li>
<li>Provide positive team support for all personnel and department.</li>
</ul>
Skills and Qualifications:
<ul>
<li>Maintain a neat, tidy, clean and organized work area including patient waiting area </li>
<li>(Morning shift) Prepare the patient waiting area and reception work area for patients every morning (includes making sure the Keurig is filled and ready to go)</li>
<li>Identify areas where processes can be improved to provide outstanding patient care, increase quality, contain costs, and improve service (giving information to billing supervisor monthly)</li>
<li>Report any problems or concerns to the center manager and billing supervisor</li>
<li>Adhere to professional expectations and guidelines in handbook</li>
</ul>
Key Competencies:
<ul>
<li>Strong interpersonal and communication skills </li>
<li>Ability to maintain confidentiality</li>
<li>Be organized with attention to detail </li>
<li>Engaging, calm under pressure, and able to handle all types of patient engagement </li>
<li>Be able to balance speed and accuracy</li>
<li>Demonstrated good judgement, initiative, and patient interaction skills</li>
</ul>
Education &amp; Experience:
<ul>
<li>High school diploma or equivalent</li>
<li>1-3 years of customer service experience in a medical practice or retail environment</li>
<li>Proficient in MS Office programs such as Word, Excel, and SharePoint</li>
<li>Experience with EMR is preferred, but not required</li>
</ul>
Supervisory Responsibility:This role has no supervisory responsibilities. Work Environment: &nbsp;This job operates in a medical office settingand includespossible exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment. Physical Demands:&nbsp;This position entails a high level of work performed at a computer terminal throughout the day as well as the regular use of a telephone or headset equipment. On a regular basis, incumbent frequently performs repetitive motions at a computer terminal and is subject to prolonged sitting. Occasionally, eye hand coordination is required to operate office equipment. As this position involves contact with the public in a medical environment incumbent may periodically experience moderate levels of stress. Position Type and Expected Hours of Work:The centers operate (7) days per week, 8AM to 8PM, typically full-time employees will work (3) 12-hour shifts and every other weekend. Travel:Travel may be necessary to the Hooksett or Goffstown locations.&nbsp; Benefits Include:Medical, Dental, Vision, Life and Disability insurance, 401K with a match, and paid time off. As an employee, you have four (4) free urgent care visits/yr which can be shared by immediate family members. &nbsp;
We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
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Registration Clerk

<h3>Job Description</h3>
Job Description
Are you enthusiastic, adaptable, and ready to take on a variety of roles? We are looking for a friendly and motivated part-time seasonal Guest Experience Associate to work 20-30 hours per week for this summer season! In this dynamic position, you'll gain hands-on experience in the daily operations of a small, welcoming beachside hotel. A great candidate for this role will arrive to work with an enthusiastic attitude ready to take on the day. We are looking for someone to operate the front desk, clean and prepare rooms for arrivals, help with laundry and bartend at our summer beach bar. Training/bartender certification will be provided if needed!&nbsp;
 
This position is great for students interested in studying hospitality looking to build their resume- or someone looking to build real-world experiences. This position is a fantastic opportunity for someone who likes to work on their feet and have variety in their workday. If you’re a reliable team player with a can-do attitude and a willingness to pitch in wherever needed, we’d love to hear from you!
Compensation:
$16 - $18 hourly
Responsibilities:
<ul>
<li>Regular attendance and reporting to work on time, ready to begin your shift is an essential function of employment (being tardy places an unfair burden on the team)</li>
<li>Welcome and check-in guests in a friendly and efficient manner, demonstrate excellent customer service and phone etiquette</li>
<li>Prepare breakfast in a timely and efficient manner ensuring accurate portions, and adherence to the designated daily menu.&nbsp;</li>
<li>Maintain a clean and organized kitchen and prep area at all times; promptly wash dishes and sanitize all utensils and equipment after use.</li>
<li>Maintain full knowledge of all room types, features, locations, rates</li>
<li>Actively check on guests on the beach, ensuring fresh towels are present, everyone has drinks and snacks and chairs.</li>
<li>May be first point of contact during any emergency; be familiar with all emergency procedures as documented in hotel Emergency Manuals</li>
<li>Accurately handle all in-house accounts including guest names, room charges, methods of payment, special requests, etc.</li>
<li>Handle services for guests including guest mail, messages, telephone calls, faxes, wake-up calls, after-hours requests (i.e., extra towels, pillows etc.), and general inquiries</li>
<li>Confirm guest satisfaction at</li>
<li>Complete all rooms assigned to you, including departures and refreshes in a timely manner with these constraints (timing based on 1 Room Attendant cleaning the unit):&nbsp;</li>
<li>Complete tasks according to required standards within set time limits (i.e., minutes per occupied room)</li>
<li>Stock cart sufficiently based on room assignments&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Upsell/suggestively sell food and beverages by describing each item in an appealing way to increase check average and broaden guests’ experience</li>
<li>Accurately ring in orders on POS (Point of Sales) quickly, in proper sequence and use appropriate charges</li>
<li>Ensure needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit</li>
<li>Maintain food and beverage control (i.e., liquor portion control, age verification); follow guidelines and practices outlined in TIPs training</li>
</ul>
Qualifications:
<ul>
<li>1+ year of hotel industry experience or related job preferred</li>
<li>High school diploma/GED or equivalent</li>
<li>Flexible schedule (weekends, holidays)</li>
<li>Must be comfortable with food prep. Experience in working with food is not needed, but a big plus</li>
<li>Working knowledge of Google Docs and hotel reservation systems preferred</li>
<li>Enjoy meeting new people and making them feel welcome</li>
<li>Comfortable taking telephone calls and mitigating stressful situations</li>
</ul>
About Company 
About as oceanfront as you can get, this unique boutique Newbury, MA, hotel is set right on Plum Island beach. A stone’s throw from charming downtown Newburyport, Blue - Inn on the Beach offers a luxury vacation cottage experience with modern amenities right at the start of the sea.
Discover rooms, suites, and private cottages dressed in crisp summer whites with pops of our signature color. Spacious and restful, these Newburyport, MA, hotel accommodations feature plush beds and comfortable furnishings that beckon you to kick back and forget your responsibilities for a while. Breakfast baskets, a hot tub, and beach loungers will leave you feeling anything but blue.
Website: <a href="https://www.larkhotels.com/hotels/blue-inn-on-the-beach?utm_source=gmb&amp;utm_medium=yext" target="_blank">https://www.larkhotels.com/hotels/blue-inn-on-the-beach?utm_source=gmb&amp;…</a>

Guest Services Representative-Hospitality Specialist

<h3>Job Description</h3>
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$16.50
Responsibilities:
<ul>
<li>Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information</li>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests </li>
<li>Field customer complaints when necessary</li>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
<li>Connect with the housekeeping department to ensure guest accommodations are ready</li>
</ul>
Qualifications:
<ul>
<li>Has previous experience or working knowledge of Microsoft Office and reservation management systems</li>
<li>High school diploma, GED, or equivalent</li>
<li>At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred</li>
<li>Excellent time management skills, organizational skills, customer service skills, and interpersonal skills</li>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
</ul>
About Company 
The Hotel Marblehead (formerly The Marblehead Inn) is a fresh take on historic accommodations just 16 miles north of Boston. This intimate boutique hotel has all the modern accommodations you desire while preserving the rich history of the home and the great town of Marblehead. The hotel includes a 1 bedroom apartment on the top floor with all utilities included as part of the compensation package.

Hotel Front Desk Clerk

<h3>Job Description</h3>
Job Description
The award winning Comfort Inn &amp; Suites Sturbridge is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment. Must be able to Multi-task. This is for a part time position that could turn into full time. Must be able to work both first and second shifts, as well as weekends. 
<ul>
<li>Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.</li>
<li>Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.</li>
<li>Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine.</li>
<li>Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer.</li>
<li>Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges.</li>
<li>Verify customers' credit, and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies.</li>
<li>Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions. Record guest comments or complaints, referring guests to managers as necessary.</li>
<li>Ability to read, listen and communicate effectively in English, both verbally and in writing.</li>
<li>Ability to access and accurately input information using a moderately complex computer.</li>
<li>Reports to work for scheduled shift, on time and in uniform in accordance with company policy.</li>
<li>Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications</li>
<li>All other duties as assigned or needed.</li>
<li>Help with other departments as needed</li>
<li>Weekends and holidays are required. </li>
<li>individual will be working both AM and PM shifts. </li>
</ul>

Hotel Guest Service Agent - Part time

<h3>Job Description</h3>
Job DescriptionCompany Description 
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.&nbsp;
Discover the life that awaits you at Accor, visit&nbsp; <a href="https://careers.accor.com/" target="_blank">https://careers.accor.com/</a>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Employee Benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies.
Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Job Description 
The concierge is expected to act as an ambassador to the hotel.&nbsp; They function as an integral part of the hotel operation – service to the guest.&nbsp; The concierge is responsible for creating a welcoming first impression.&nbsp; The concierge must be a multi-talented individual and he/she must be acquainted with the city.&nbsp; Sophisticated in areas outside the hotel.&nbsp; Able to demonstrate tact and diplomacy on a moment’s notice.
The purpose of this position is for the concierge to have a positive effect on each guest experience.&nbsp; The concierge will greet guests and assist with all questions and luggage, and provide recommendations for and directions to local corporate centers, attractions, and events.
Qualifications 
<ul>
<li>At least 5 years of progressive experience in a hotel or related field</li>
<li>Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high-pressure situations.</li>
<li>Must maintain composure and objectivity under pressure.</li>
<li>Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.</li>
<li>Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.</li>
<li>Must be able to work with and understand financial information and date, and basic arithmetic functions.</li>
</ul>
 Additional Information 
A great support team awaits you in this department.

Hotel Concierge (Part-Time)

<h3>Job Description</h3>
Job DescriptionDescription:
Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
 
This position may require flexible scheduling availability.
Requirements:
Job Requirements:
<ul>
<li>Check-in/Check-out hotel guests</li>
<li>Process all payments according to established hotel requirements</li>
<li>Provide information and assistance to all guests and vendors</li>
<li>Prepares all necessary reports during each shift for the management team</li>
</ul>
 
Job Qualifications:
<ul>
<li>Highly motivated team player with strong initiative and desire for achievement </li>
<li>Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary</li>
<li>Ability to identify and correct potential security problems (locking doors after hours, etc)</li>
<li>Ability to work alone and work well in stressful situations </li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
</ul>
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance </li>
<li>HSA &amp; FSA plans available! </li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance </li>
<li>Commuter benefits including transit &amp; parking </li>
<li>Pet Insurance </li>
<li>PTO and Payroll Incentives for Annual Wellness Exams</li>
<li>Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time</li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
 
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our hotels and employee discounts within your hotel brand</li>
<li>Discounts for friends and family within your hotel brand</li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work </li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
 
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

<h3>Job Description</h3>
Job Description
Job Title: Concierge
Location: Susan Bailis Assisted Living - Boston, MA 02115
Hours: Full Time 
Job Summary: The perfect candidates will be responsible for operating telephone/communication center and serving as the information/referral center for all residents, staff, and departments and must be able to work independently as well as with a team. This position is also responsible for assessing all visitors, and employees. This position mainly provides services and support to staff in a manner that meets or exceeds community expectations. Free parking in our heated garage!
Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.
<ul>
<li>Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.</li>
<li>Dress professional/business casual.</li>
<li>Fills out Sales Inquiry cards for Community Relations Director.</li>
<li>Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.</li>
<li>Deliver packages that are delivered to community for residents.</li>
<li>Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.</li>
<li>Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.</li>
<li>Coordinates guestroom reservations.</li>
<li>Receives, sorts, and routes mail, and maintains and routes publications.</li>
<li>Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.</li>
<li>Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.</li>
<li>Performs other clerical duties as needed, such as filing, photocopying, and collating.</li>
<li>Maintains emergency binders.</li>
<li>Coordinates all Move in door cards, packets and updates resident listing with phone number and name.</li>
<li>Makes sales packets for sales manager when needed</li>
<li>Puts together all event planning materials for sales manager.</li>
<li>Collects rent checks from residents and family members and provides needed information to Business Office Manager and Executive Director.</li>
<li>Collects money for meal tickets, etc.</li>
<li>Follows all infectious disease protocols mandated by the company and EOEA. </li>
<li>May perform other duties as assigned.</li>
</ul>

Minimum Qualifications:

<ul>
<li>High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.</li>
<li>Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li>
<li>Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.</li>
<li>Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.</li>
<li>Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.</li>
</ul>
Required Behavior:

<ul>
<li>Arrives to work on time.</li>
<li>Absence and tardiness is minimal.</li>
<li>Able to demonstrate a high level of service delivery; does what is necessary. To ensure customer satisfaction; deals with service failures and prioritizes customer needs.</li>
<li>Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well.</li>
<li>Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.</li>
<li>Able to work cooperatively with a group of people to achieve goals and objectives.</li>
<li>Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.</li>
<li>Able to work various schedules and shifts as needed.</li>
<li>Able to work various tasks as when asked by your supervisor.</li>
<li>Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs.</li>
</ul>
Physical Demands:
<ul>
<li>Physically able to move at least 50 lbs. without assistance.</li>
<li>Physically able to bend, reach, and work in small areas.</li>
<li>Physically able to push and pull equipment and furnishings.</li>
<li>Physically able to stand for long periods of time.</li>
</ul>
Benefits:
Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.

Concierge - Full Time Susan Bailis Assisted Living

<h3>Job Description</h3>
Job Description
We’re more than just a team – we’re a community dedicated to making a difference every day.
At Olympia Hospitality and the John Carver Inn, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.&nbsp;Apply today and build a career that inspires you!
The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.
Part time hours - $16 per hour
Join a Team that Puts Your Well-Being First!
At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.
Here’s how we show our commitment:
<ul>
<li>Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.</li>
<li>Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.</li>
<li>Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.</li>
<li>Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!</li>
<li>Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.</li>
<li>Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team.&nbsp; Additional benefits may be available based on property specific locations!</li>
</ul>
We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!
Responsibilities
<ul>
<li>Greet guests upon arrival and ensure a smooth check-in process.</li>
<li>Provide information about the hotel's amenities, services, and local attractions.</li>
<li>Respond promptly to guest inquiries via phone, email, or in person.</li>
<li>Handle reservations, cancellations, and modifications accurately and efficiently.</li>
<li>Process payments and maintain accurate records of guest transactions.</li>
<li>Address guest concerns and resolve issues promptly to ensure satisfaction.</li>
<li>Coordinate with other departments to fulfill guest requests and preferences.</li>
<li>Maintain a clean and organized front desk area.</li>
<li>Assist with luggage handling and transportation arrangements as needed.</li>
<li>Uphold company policies and procedures to ensure the safety and security of guests and their belongings.</li>
<li>Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy.</li>
<li>Provide exceptional customer service to enhance the overall guest experience.</li>
<li>Keep abreast of developments in the hospitality industry and participate in training programs as required.</li>
</ul>
Skills Required
<ul>
<li>Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills.</li>
</ul>
Experience / Education&nbsp;&nbsp;&nbsp;&nbsp;
<ul>
<li>Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.</li>
</ul>
Physical Demands
<ul>
<li>This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions.</li>
</ul>
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

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