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<h3>Job Description</h3>
Job Description
The Hotel Portsmouth has just completed a full interior renovation, making it the newest and most exciting Boutique experience in Portsmouth. This historic property is a jumping-off point for guests who want to enjoy all that Portsmouth has to offer, and when you are at the hotel, you can enjoy a curated small-plate breakfast, numerous common areas, each with its own personality, and a speakeasy-style bar and lounge area in the basement. The General Manager will not only oversee the team and take care of guests at The Hotel Portsmouth, but will also oversee the 10-room The Bow Hotel, located above the Repertory Theatre, a few blocks away.
 
The successful candidate will be tuned into the culture and personality of Portsmouth, will be cool under pressure, will be a leader of strong teammates, and will be focused on the guest experience!
Compensation:
$86,000 annually
Responsibilities:
<ul>
<li>Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep</li>
<li>Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service</li>
<li>Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities</li>
<li>Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized</li>
<li>Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them</li>
</ul>
Qualifications:
<ul>
<li>Must have at least 5 or more years of experience in the hospitality field</li>
<li>You must have a high school diploma or equivalent GED; we prefer a degree in hospitality or related field of study</li>
<li>You must have previous experience in a manager role overseeing a team, preferably in a hospitality role</li>
<li>Exhibit excellent organizational, communication, and problem-solving abilities</li>
<li>This role requires a strong emphasis on putting the guest first and providing exceptional customer service</li>
</ul>
About Company 
Centrally located in the Market Square district, we are surrounded by all the shops, restaurants, cafes, and historic sites that make Portsmouth so special.
Portsmouth's favorite downtown hotel! Unique among Portsmouth hotels, we are grand, yet boutique. Gracious and welcoming. Our boutique Portsmouth hotel offers all the amenities of a large hotel with the irrepressible charm of a bed and breakfast.
Looking for the strongest cup of fresh-brewed joe? Need a recommendation for the tastiest lobster roll on the docks? The Hotel Portsmouth staff has the inside scoop on all of the local hotspots, with most located just a leisurely stroll from our front steps.
Come experience modern hospitality in a historic setting at The Hotel Portsmouth: we know what you're looking for.

Hotel General Manager

<h3>Job Description</h3>
Job DescriptionAbout Us: Columbia Auto Body is a busy, customer-focused auto body shop in Raynham. We take pride in high-quality repairs and excellent service. We’re currently looking for a reliable and organized Front Desk Receptionist to help support daily operations and keep things running smoothly. Key Responsibilities: 
<ul>
<li>Answer and direct incoming phone calls </li>
<li>Greet and assist customers with professionalism and a positive attitude </li>
<li>Receive and process parts and sublet invoices </li>
<li>Update and maintain the customer list daily </li>
<li>Track vehicles in and out of the shop and keep repair notes current </li>
<li>Assist with insurance supplements and documentation </li>
<li>Receive and record payments (insurance and customer) </li>
<li>Request credits and manage returns when needed </li>
<li>Contact insurance companies as necessary for updates, payments, or support </li>
<li>Organize and maintain spreadsheets for tracking shop operations </li>
<li>Provide general office support and help keep the front office organized </li>
</ul>
What We're Looking For: 
<ul>
<li>Previous front desk, office, or customer service experience (auto industry a plus) </li>
<li>Strong communication and organizational skills </li>
<li>Comfortable using a computer and learning shop management tools </li>
<li>Reliable, detail-oriented, and a team player </li>
<li>Able to multitask and work in a fast-paced environment </li>
</ul>
Job Details: 
<ul>
<li>Full-time position </li>
<li>Competitive hourly pay based on experience </li>
<li>Monday–Friday schedule (no weekends) </li>
<li>Supportive team environment with room to grow </li>
</ul>

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
Join us at Homewood Suites Dover, NH. We are looking to add to our team! 
Come join us as a Part-Time Hotel Night Auditor. 
As a Night Auditor, you will play a vital role in the smooth operation of our hotel during the overnight hours. You will be responsible for working the front desk and performing daily closing procedures, including some accounting functions. Beyond the accounting responsibilities, you will also have the incredible opportunity to provide our valued guests with exceptional service, ensuring their stay is nothing short of extraordinary.
Refer a friend once you join and earn up to $500!!!
We also have DailyPay, which allows you to get paid any day you prefer
Shift: OVERNIGHTS- 11PM-7AM- Part Time; Friday and Saturday 
Pay:$18-$19 Per Hour
keywords: overnights, hotel night auditor, audit shift, hotel overnights
Requirements
<ul>
<ul>
<li>Basic computer navigation functions necessary</li>
<li>Basic understanding of math required</li>
<li>M3 Accounting knowledge- a plus but not a requirement</li>
<li>Must be able to work alone</li>
<li>Must be able to work OVERNIGHT</li>
</ul>
</ul>
Benefits
<ul>
<li>401K Matching</li>
<li>Brand Wide Hotel Room Discounts</li>
<li>Company Wide Hotel Room Discount Program</li>
<li>Referral Bonus Incentive</li>
<li>Retention Bonus Incentive</li>
<li>Annual Review Program</li>
<li>Extensive Room for Growth</li>
<li>Paid Training</li>
</ul>

Overnights - Hotel Night Auditor - Homewood Suites, Dover, NH

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:&nbsp;
As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility. &nbsp; &nbsp;
Job Specifications&nbsp;
<ul>
<li>Starting Wage: $20.00/hr - $22.48/hr&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Employment Type: Winter Seasonal 2025/2026&nbsp;&nbsp;</li>
<li>Shift Type: Full Time hours available&nbsp;</li>
<li>Minimum Age: At least 18 years of age&nbsp; </li>
<li>Housing Availability: Yes&nbsp;&nbsp;</li>
</ul>
Job Responsibilities&nbsp;
<ul>
<li>Work face to face with customers&nbsp;</li>
</ul>
<ul>
<li>Check guests in and out&nbsp;</li>
</ul>
<ul>
<li>Answer phones&nbsp;</li>
</ul>
<ul>
<li>Handle all customer needs&nbsp;</li>
</ul>
<ul>
<li>Always maintain a professional appearance and demeanor&nbsp;</li>
</ul>
<ul>
<li>Help resolve discrepancies with guest bills&nbsp;</li>
</ul>
<ul>
<li>Other duties as assigned&nbsp;</li>
</ul>
Job Requirements&nbsp;
<ul>
<li>Must be able to communicate fluently in English&nbsp;</li>
</ul>
<ul>
<li>Friendly, strong people skills&nbsp;</li>
</ul>
<ul>
<li>Somewhat strong computer skills&nbsp;</li>
</ul>
The expected pay range is&nbsp;$20.00/hr - $22.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;509725 Reference Date:&nbsp;07/17/2025&nbsp; Job Code Function:&nbsp;Front Office&nbsp;

Front Desk Agent

<h3>Job Description</h3>
Job Description
Position Title: &nbsp;Receptionist Location: Wakefield, MA 01880
Pay rate: $19.59 hr/W2
Contract :5 months
Job Description:
Receptionist will be responsible for incoming calls to the main telephone line and transferring to their appropriate extension. Receive and sort incoming mail and process outgoing mail for office staff. Support and guide visitors to meeting rooms and redirect them to other locations as needed for support. Will serve as the direct contact for issuing building access badges take staff ID photos for employee badges and issue temporary/daily badges for visitors. Reconcile one-day badges. This is done by emptying the badge lockbox each morning and checking them against the list to make sure they are returned. Assist consumers with drop off documents. Examples Verifications Certificate of Regulatory Board Form Subpoena. Let approved vendors into space. For example vendor for vending machines paper delivery recycle bins. Prepare documents for scanning from various units as time permits. Restock paper in multifunction devices. Ensure office supplies are stocked and readily available.
Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer. 
<h3>Company Description</h3>
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Now Hiring: Front Desk Receptionist - Fast Start & Great Pay!

<h3>Job Description</h3>
Job DescriptionWhy You’ll Love This Guest Services Representative JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Part Time Guest Services Representative position with Atlantic Aviation at&nbsp;ORH&nbsp;in Worcester, MA may be perfect for you! Pay:&nbsp;$18 / hour Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! &nbsp;In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Guest Services Representative job today! ResponsibilitiesGuest Services Representative Responsibilities
<ul>
<li>Provide customers with professional service and assistance</li>
<li>Making hotel and catering reservations for inbound and outbound aircraft</li>
<li>Processing customer purchases and fuel transactions</li>
<li>Work closely with line service personnel and pilots, ensuring all customer service needs are met</li>
<li>Occasional travel may be required to support another Atlantic location.</li>
<li>You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require. &nbsp;</li>
</ul>
Required SkillsGuest Services Representative Qualifications
<ul>
<li>Customer service/hospitality experience</li>
<li>High school diploma or GED certificate</li>
<li>18 years of age</li>
<li>A valid state driver’s license</li>
<li>Ability to comprehend and perform basic math calculations</li>
</ul>
We maintain a drug-free workplace and perform pre-employment substance testing.

Guest Services Representative - Part Time

<h3>Job Description</h3>
Job Description
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands may vary depending on shift, business levels, type of business.
<ul>
<li>Greets guests in a professional, friendly, and welcoming manner.</li>
<li>Processes guest check-ins and check-outs in a timely and efficient manner.</li>
<li>Verifies guest information or completes registration process by inputting/retrieving information.</li>
<li>Assigns rooms based on preferences and availability.</li>
<li>Processes cash and/or credit card payments and provides receipts for transactions.</li>
<li>Provides information about hotel services, amenities, and local attractions.</li>
<li>Handles guest inquiries, requests, and complaints in a courteous and professional manner.</li>
<li>Assists guests with special needs or requests, such as extra bedding, room upgrades, or booking reservations for activities.</li>
<li>Responds to internal / external phone calls promptly, ensuring effective communication with guests.</li>
<li>Retrieves mail, small packages for customers as requested. </li>
<li>Adheres to all company policies and procedures. </li>
<li>Works closely with housekeeping and maintenance to ensure rooms are ready for guests.</li>
<li>Retrieves and inputs into the POS system all room service orders. </li>
<li>Communicates guest feedback to management for continuous improvement.</li>
<li>Assists with coordinating transportation, concierge services, and other guest-related requests.</li>
<li>Maintains an organized front desk area, ensuring all necessary supplies are stocked.</li>
<li>Maintains records of guest complaints, concerns, and resolutions for follow-up.</li>
<li>Makes reservations for guests as needed, providing accurate information regarding room availability, pricing, and policies.</li>
<li>Updates the reservation system with guest information, room availability, and changes.</li>
<li>Completes any tasks assigned by the Manager On Duty. </li>
<li>Remains calm and alert during emergency situations and heavy hotel activity.</li>
<li>Follows safety and security procedures/ rules. </li>
<li>Knows hotel fire prevention and emergency procedures.</li>
<li>Reports unsafe conditions to supervisor/manager including but not limited to accidents, injuries, near-misses, property damage. </li>
</ul>
 KNOWLEDGE, SKILLS, ABILITIES
The Hotel may consider the equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable.
<ul>
<li>High school diploma preferred. </li>
<li>Prior hospitality experience preferred but not required.</li>
<li>Must possess the ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and help resolve conflicts.</li>
<li>Must possess the ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. </li>
</ul>
<ul>
<li>Must possess the ability to talk to many diverse kinds of people to give information, answer questions, and provide the required services.</li>
<li>Must possess the ability to understand and follow directions and perform job functions under limited supervision.</li>
</ul>
<ul>
<li>Must possess the ability to read, write, speak, comprehend and communicate effectively in English.</li>
<li>Must possess excellent telephone etiquette skills.</li>
<li>Must possess the ability to access and accurately input information using a moderately complex computer system.</li>
<li>Must possess the ability to use a calculator and prepare moderately complex mathematical calculations without error.</li>
<li>Must possess the ability to work a flexible schedule which may change from week to week. This includes the ability to work weekends, holidays and overnights.</li>
</ul>
 PHYSICAL REQUIREMENTS
<ul>
<li>Must possess the ability to stand and move throughout Front Office and continuously perform essential job functions.</li>
<li>Must be able to stand during the entire shift.</li>
<li>Must possess the ability to lift, push &amp; pull up to twenty-five (25) pounds maximum.</li>
<li>Must be capable of frequent talking, hearing, seeing and smiling.</li>
<li>Must possess hearing and visual ability to observe and detect signs of emergency situations.</li>
</ul>

Front Desk Agent (Local 26 UNITE/HERE)

<h3>Job Description</h3>
Job Description
Dual General Hotel Manager
We are seeking a highly experienced, strategic leader to join our hospitality group as the Managing Director for our two Hotels. The ideal candidate will have a robust background in hotel management and a proven track record of driving growth and operational excellence across multiple properties. This role requires a dynamic, visionary leader capable of overseeing the regional operations, financial performance, and overall guest satisfaction for our hotel portfolio. 
Key Responsibilities: 
- Oversee the operations of two hotels in the Northampton area, ensuring alignment with company standards and goals. - Develop and implement strategies to enhance revenue generation, profitability, and guest satisfaction. - Management Team building to lead and mentor department managers and other key leadership staff, fostering a culture of excellence and continuous improvement. - Monitor market trends and industry developments to maintain competitiveness and innovative approaches in hospitality management. - Ensure compliance with all company policies, industry regulations, and safety standards. - Analyze financial reports and performance metrics to identify areas for improvement and implement effective solutions. - Build and maintain strong relationships with clients, partners, and community leaders. - Strong understanding of budgets and forecasting, along with financial planning to achieve business objectives. - Full understanding of financial management and P&amp;L oversight. - Proficient in revenue and rate management 
Qualifications:
- Extensive experience in hotel management with a minimum of 8-10 years in senior leadership roles, including Food and Beverage with a la carte and banquet - Proven track record of successfully managing full-service hotels as well as limited-service hotels. - Exceptional interpersonal and communication skills. - Proficiency in hotel management software and other relevant technological tools. - Experience with Opera, Fosse, Simphony, HIA Accounting software a plus. - Experience with Marriott-branded hotels is preferred. 
Why Join Us:
- Be a part of a leading hospitality organization known for its commitment to excellence in service and innovation. - Lead a dynamic team dedicated to providing exceptional guest experiences across our portfolio of hotels. - Competitive salary and comprehensive benefits package. - Opportunities for professional development and career advancement within the hospitality industry. 
Suppose you are a visionary leader with a passion for the hospitality industry and a drive to achieve operational excellence. In that case, we invite you to apply for the Regional Managing Director position. Join us in elevating our brands and delivering outstanding hotel experiences. 
**How to Apply:**
Interested candidates are encouraged to submit their resume and cover letter detailing their experience and qualifications.

Dual Hotel General Manager

<h3>Job Description</h3>
Job Description Summary The Boys Girls Clubs of Central and Northern New Hampshire is a vibrant, mission-driven organization supporting over 200 dedicated staff across 30 Early Childhood and Out-of-School Time programs. With a wide-reaching impact across the region, we’re committed to creating safe, enriching spaces where children thrive. We’re currently seeking a friendly, organized, and dependable Front Desk Receptionist to be the welcoming face of our Bradley Street Club during afternoon hours. This role is perfect for someone who enjoys working in a dynamic environment and wants to make a meaningful difference in the lives of children and families. Hours are between 2pm and 6pm, Monday through Friday. Extended hours during school vacation weeks are required. If this sounds like you, we encourage you to apply today! Your next opportunity to make a difference starts here. Duties 
<ul>
<li>Accurately enters members into the computer system when members are either entering or leaving the building.</li>
<li>Ensures that all members are being picked up by an authorized individual.</li>
<li>Acknowledges and greets everyone who enters and leaves the club's facilities. </li>
<li>Provides detailed descriptions of Boys Girls Club, member applications, services, facility features, and hours of operations. </li>
<li>Answers the phone promptly and redirects phone requests to the appropriate party.</li>
<li>Assists staff in collecting parent signatures for permission slips.</li>
<li>Handles guests’ questions and concerns professionally and courteously; communicates parents' finance questions/requests to the Finance Department. </li>
<li>Maintains a clean; safe, fully stocked, and well-organized work area. </li>
<li>Must be able to work without direct supervision and remain at the assigned post for extended periods of time. </li>
<li>Understands all safety procedures completely and ensures that they are followed appropriately.</li>
<li>Maintains a positive attitude and contributes toward a quality work environment. </li>
<li>Assists in all areas of the club operation as requested.</li>
<li>Communicates to the Site/Branch Director any and all occurrences involving staff or visitors/parents in the club that require attention.</li>
<li>Participates in administrative staff meetings and trainings when requested.</li>
<li>Other duties as assigned.</li>
</ul>
 Requirements 
<ul>
<li>High School degree or equivalent experience preferred.</li>
<li>Must be detailed-oriented and have the ability to multitask. </li>
<li>Must have a pleasant telephone manner.</li>
<li>Ability to be efficient and productive in a fast-paced environment.</li>
<li>Must enjoy working with people, have enthusiasm, and possess excellent customer service skills.</li>
<li>Must possess basic math and money handling skills.</li>
<li>Excellent communication, listening, and computer skills.</li>
<li>Must be willing to travel between locations when requested. (Only occasional travel may be required.)</li>
<li>Must be a team player.</li>
</ul>
 WORK ENVIRONMENT: 
<ul>
<li>Requires working under normal office working conditions with the exception of children’s voices/noises during program times.</li>
<li>Occasionally may be exposed to fluctuations in temperature. </li>
</ul>
 PHYSICAL REQUIREMENTS: 
<ul>
<li>Requires sedentary work including prolonged sitting and operation of general office equipment.</li>
<li>May be required to lift or push up to 50lbs.</li>
</ul>
 
ADDITIONAL EXPECTATIONS 
·All of the candidates that are offered a job with the Boys Girls Clubs of Central and Northern New Hampshire will have to submit for an FBI fingerprint background check and submit to a background check through the State of NH Criminal Records Dept. and FirstAdvantage. Note: The State of NH Childcare Licensing Bureau may prohibit you from being employed by the Boys Girls Clubs of Central and Northern New Hampshire should there be a disqualifying finding on your criminal record. In addition, even if the State of NH reviews your records and allows you to work at the Club, we still reserve the right to determine your employment status. 
•This organization has a zero-tolerance policy for abuse and will not tolerate mistreatment or abuse in its programs. Any mistreatment or abuse by an employee will result in disciplinary action, up to and including termination of employment and cooperation with law enforcement. Nice To Haves Please visit <a href="http://www.nhyouth.org" target="_blank">www.nhyouth.org</a> to learn more about our organization. Benefits Non-exempt, hourly position. The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. This job description is subject to change at the discretion of the Executive Director, Board, or organizational needs. About Us 
The Boys Girls Clubs of Central and Northern New Hampshire provides early learning, out-of-school time programs, summer day camps, and basketball leagues to 1200 youth weekly throughout the central and northern New Hampshire. Our mission is to inspire and enable all young people, especially those who most need us, to reach their full potential as productive, caring, and responsible citizens. We offer a safe place to belong, caring adult mentors and programs covering everything from academics and leadership development to physical fitness and healthy habits.

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Flexible Scheduling</li>
<li>Career Advancement Opportunities&nbsp;</li>
<li>Competitive Compensation</li>
</ul>
Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. &nbsp; Responsibilities
<ul>
<li>Monitor the maintain knowledge of hotel operations and activities</li>
<li>Take reservations and answer questions via phone, email, and in-person</li>
<li>Build rapport with guests and identify their needs through friendly conversation and open-ended questions</li>
<li>Describe the features and amenities of guest rooms</li>
<li>Ensure compliance with health and quality standards</li>
</ul>
Qualifications&nbsp;
<ul>
<li>Friendly and outgoing personality</li>
<li>Familiarity with hospitality industry standards</li>
<li>Proficient in English; knowledge of other languages is a plus</li>
<li>Computer literacy</li>
<li>Able to resolve issues with a customer-focused orientation</li>
<li>Able to lift 30 pounds</li>
</ul>

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