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<h3>Job Description</h3>
Job DescriptionCompany Description 
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description 
This key role encompasses a spectrum of responsibilities from arrival, in-house, and departure arrangements. Reporting to the Butler Manager and Front Office manager on duty, the role ensures that the highest level of hospitality and brand standards are delivered through seamless coordination and administrative duties.
The Guest Experience Butler will act as the epicenter of the department, orchestrating front-of-the-house butler and front office services for a seamless guest experience. Mainly in charge of guest experience, personalizing interactions in person with the aim to guide guests throughout their stay.
An ambassador of the hotel, he or she will take the lead in ensuring the guest experience during the guest stay journey is well harmonized. A well-rounded and skillful individual, he or she possesses general understanding in front office, housekeeping and food &amp; beverage, concierge and other touch points.
Typical shift is 11 PM- 7:30 AM
Qualifications 
· Previous experience in front office, concierge, guest experience is preferred.
· Strong organizational skills and the ability to maintain performance under high pressure.
· Excellent communication skills, both written and verbal, including record-keeping and endorsement.
· Possess strong interpersonal skill and deep understanding and acceptance of multi-cultural customs.
· Creative and service oriented with keen eye for detail.
· Results driven, with the ability to demonstrate initiative and work under minimal supervision.
· Working knowledge of relevant software (Property Manager System, MS Office Suite) - Prior knowledge of specifically Opera, Alice (or other itinerary building software – ie SpaSoft etc.), and HotSoS is preferred.
 Additional Information 
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family.&nbsp;</li>
<li>Excellent Company benefits including medical, dental, vision and life insurance.&nbsp;</li>
<li>Personalized development opportunities across Accor's extensive brand portfolio.&nbsp;&nbsp;</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities</li>
</ul>

Overnight Guest Experience Butler

<h3>Job Description</h3>
Job Description
$400.00 Signing Bonus after 90 days
$10 per room for each room over 12 in a day
The Doubletree by Hilton Burlington is Vermont’s largest hotel and conference center. Known as a premier location for meetings, events and travelers, the Doubletree offers guests a quality experience when visiting Vermont. The hotel has started a $16 million dollar renovation to include all of the 30,000 square feet of event space, guest rooms, public areas and more! This is a unique opportunity to join a growing and seasoned hospitality team.
Room Attendants provide excellent customer service to our hotel guests. Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will address clients’ queries and make sure our rooms are fully stocked, clean and inviting at all times.
Responsibilities
<ul>
<li>Change bed linen and make beds</li>
<li>Replace used towels</li>
<li>Sweep and mop floors</li>
<li>Vacuum carpets</li>
<li>Dust furniture</li>
<li>eplenish bath care products (e.g., soap and shampoo)</li>
<li>Restock beverages and food items in the mini bar</li>
<li>Clean public areas, like corridors</li>
<li>Report any technical issues and maintenance needs</li>
<li>Address guests’ queries (e.g., on additional services)</li>
<li>Help guests retrieve lost items</li>
<li>Ensure all assigned rooms are clean and tidy by the end of the shift</li>
<li>Follow hotel security guidelines</li>
<li>Other duties as assigned</li>
</ul>
Requirements
<ul>
<li>Experience with industrial cleaning equipment and products</li>
<li>Good physical health and stamina</li>
<li>Flexibility to work in shifts</li>
<li>Ability to work with little or no supervision while meeting high-performance standards</li>
<li>Excellent organization skills</li>
<li>Ability to follow instructions</li>
<li>High school diploma is a plus</li>
</ul>
Job Type: Full-time
Salary: $20.00 per hour
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Shift:
<ul>
<li>8 hour shift</li>
<li>Evening shift</li>
<li>Morning shift</li>
</ul>
Ability to commute/relocate:
<ul>
<li>South Burlington, VT 05403: Reliably commute or planning to relocate before starting work (Preferred)</li>
</ul>
Experience:
<ul>
<li>Cleaning: 1 year (Preferred)</li>
</ul>
Work Location: In person

Hotel Room Attendant

<h3>Job Description</h3>
Job DescriptionBenefits/Perks 
<ul>
<li>Flexible Scheduling</li>
<li>Competitive Compensation</li>
<li>Fun Working Environment</li>
<li>Interact with a variety of canine therapy dogs &amp; performance sport dogs</li>
</ul>
Job Summary Are you a pet lover with a passion for customer service? If so, wed like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Administrator at our busy clinic/training facility. As the Front Desk Administrator, you will be the first point of contact for our customers. You will greet clients and check in patients/students, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. We offer our clients physical therapy, fitness, hydrotherapy, in addition to our full performance sports programs including agility, dock diving, flyball, &amp; nosework. We also provide all levels classes from puppy to performance foundation skills. Responsibilities 
<ul>
<li>Greet owners/clients/students as they arrive</li>
<li>Check-in all clients for their appointments</li>
<li>Collect and confirm pet and owner information</li>
<li>Answer phones</li>
<li>Schedule, confirm, and cancel appointments (MindBody software)</li>
<li>Process payments - therapy visits, facility rentals, group classes &amp; private lessons</li>
<li>Other administrative &amp; facility duties, as assigned</li>
</ul>
Qualifications 
<ul>
<li>Excellent customer service skills &amp; strong multitasking skills</li>
<li>Effective communication with clients and coworkers</li>
<li>Comfortable working with pet dogs, limited mobility dogs &amp; performance dogs</li>
<li>Proficient in Microsoft Office, scheduling software, and other technology</li>
</ul>

Front Desk Administration

<h3>Job Description</h3>
Job DescriptionDescription:
Fit Factory is a 6 location health club brand. We are a full service health club with a luxury studio experience. We provide an incredible value for a low price point so that our members have the experience they crave, for the price point that allows them to enjoy life outside the club. We’re on a mission to radically serve our members, empower our team through career opportunities and to support our communities and others in need.
 
Fit Factory is looking for a friendly, upbeat and personable individual to become a part of our Fit Fam!
The ideal candidate(s) for this position, possesses a positive attitude and enjoys interacting with others on a daily basis. If you are looking to gain experience in customer relations, fitness, or management, this is perfect for you! We are looking for someone to join our Fit Fam who is able to open the gym on weekends by 7am.
 
Essential Duties and Responsibilities:
<ul>
<li>Responsible for providing the first positive impression of our health club.</li>
<li>Responsible for opening the club every morning on time prior to open time.</li>
<li>Interact with customers by telephone or in person to provide information about Fit Factory and rectify concerns.</li>
<li>Check to ensure that appropriate changes were made to resolve customers' problems.</li>
<li>Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.</li>
<li>Maintaining a clean work environment.</li>
</ul>
Benefits:
<ul>
<li>A FUN work environment!</li>
<li>Casual dress-code.</li>
<li>A supportive team to help you learn and grow.:</li>
<li>Experience in a luxury, full-service health club.</li>
<li>Flexible schedule and competitive pay.</li>
<li>Ability to grow with the company!</li>
</ul>
 
Requirements:
 Physical Functions:
<ul>
<li>Ability to stand and/or walk for an entire shift.</li>
<li>Ability to occasionally bend at waist with some twisting up to one hour of workday.</li>
</ul>
Minimum Qualifications:
<ul>
<li>At least 6 months of Face To Face Retail Customer Service experience.</li>
<li>Average to above average computer skills.</li>
</ul>
Please apply by submitting your resume and your working availability Only candidates with that information will be considered Benefits:
<ul>
<li>401(k)</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
</ul>
Weekly day range:
<ul>
<li>Monday to Friday</li>
<li>Weekend availability</li>
</ul>
Experience:
<ul>
<li>health club: 1 year (Preferred)</li>
<li>sales: 1 year (Preferred</li>
</ul>

Weekend Front desk Opener

<h3>Job Description</h3>
Job Description Summary The Boys Girls Clubs of Central and Northern New Hampshire is a dynamic organization that currently supports 200 staff working in 30 Early Childhood and Out of School Time programs with a large geographic footprint.We have an opening for a Front Desk Receptionist to cover an afternoon shift at our Bradley Street location. Hours are between 2pm and 6pm. Are you motivated to make a difference in the lives of children, and are looking for a job? If so, we invite you to apply ASAP. Responsibilities include: greeting and tracking all visitors/members of the community, answering phone calls, assisting visitors with questions regarding the Boys Girls Club services, and entering all members’ attendance into the computer system. Duties 
<ul>
<li>Accurately enters members into the computer system when members are either entering or leaving the building.</li>
<li>Ensures that all members are being picked up by an authorized individual.</li>
<li>Acknowledges and greets everyone who enters and leaves the club's facilities. </li>
<li>Provides detailed descriptions of Boys Girls Club, member applications, services, facility features, and hours of operations. </li>
<li>Answers the phone promptly and redirects phone requests to the appropriate party.</li>
<li>Assists staff in collecting parent signatures for permission slips.</li>
<li>Handles guests’ questions and concerns professionally and courteously; communicates parents' finance questions/requests to the Finance Department. </li>
<li>Maintains a clean; safe, fully stocked, and well-organized work area. </li>
<li>Must be able to work without direct supervision and remain at the assigned post for extended periods of time. </li>
<li>Understands all safety procedures completely and ensures that they are followed appropriately.</li>
<li>Maintains a positive attitude and contributes toward a quality work environment. </li>
<li>Assists in all areas of the club operation as requested.</li>
<li>Communicates to the Site/Branch Director any and all occurrences involving staff or visitors/parents in the club that require attention.</li>
<li>Participates in administrative staff meetings and trainings when requested.</li>
<li>Other duties as assigned.</li>
</ul>
 Requirements 
<ul>
<li>High School degree or equivalent experience preferred.</li>
<li>Must be detailed-oriented and have the ability to multitask. </li>
<li>Must have a pleasant telephone manner.</li>
<li>Ability to be efficient and productive in a fast-paced environment.</li>
<li>Must enjoy working with people, have enthusiasm, and possess excellent customer service skills.</li>
<li>Must possess basic math and money handling skills.</li>
<li>Excellent communication, listening, and computer skills.</li>
<li>Must be willing to travel between locations when requested. (Only occasional travel may be required.)</li>
<li>Must be a team player.</li>
</ul>
 WORK ENVIRONMENT: 
<ul>
<li>Requires working under normal office working conditions with the exception of children’s voices/noises during program times.</li>
<li>Occasionally may be exposed to fluctuations in temperature. </li>
</ul>
 PHYSICAL REQUIREMENTS: 
<ul>
<li>Requires sedentary work including prolonged sitting and operation of general office equipment.</li>
<li>May be required to lift or push up to 50lbs.</li>
</ul>
 
ADDITIONAL EXPECTATIONS 
·All of the candidates that are offered a job with the Boys Girls Clubs of Central and Northern New Hampshire will have to submit for an FBI fingerprint background check and submit to a background check through the State of NH Criminal Records Dept. and FirstAdvantage. Note: The State of NH Childcare Licensing Bureau may prohibit you from being employed by the Boys Girls Clubs of Central and Northern New Hampshire should there be a disqualifying finding on your criminal record. In addition, even if the State of NH reviews your records and allows you to work at the Club, we still reserve the right to determine your employment status. 
•This organization has a zero-tolerance policy for abuse and will not tolerate mistreatment or abuse in its programs. Any mistreatment or abuse by an employee will result in disciplinary action, up to and including termination of employment and cooperation with law enforcement. Nice To Haves Please visit <a href="http://www.nhyouth.org" target="_blank">www.nhyouth.org</a> to learn more about our organization. Benefits Non-exempt, hourly position. The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. This job description is subject to change at the discretion of the Executive Director, Board, or organizational needs. About Us 
The Boys Girls Clubs of Central and Northern New Hampshire provides early learning, out-of-school time programs, summer day camps, and basketball leagues to 1200 youth weekly throughout the central and northern New Hampshire. Our mission is to inspire and enable all young people, especially those who most need us, to reach their full potential as productive, caring, and responsible citizens. We offer a safe place to belong, caring adult mentors and programs covering everything from academics and leadership development to physical fitness and healthy habits.

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
We are delighted to announce a fantastic opportunity at the Homewood Suites hotel located in Dover, NH! We are currently searching for a charismatic and customer-oriented Part -Time Front Desk Attendant.
Hurry and join our exceptional team at the Homewood Suites as a Front Desk Attendant! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Hilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!
That's not all - we have even more perks for you! With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500!
If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Attendant position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott. This is a golden opportunity for you to enhance your professional skills and unleash your potential!
Pay: $17- $18 Per Hour
Shift: 3pm-11pm
Schedule: Must have Weekend Availability
Job Type: Part- Time 
Responsibilities:
<ul>
<li>Maintain a warm, welcoming and professional demeanor while interacting with all guests.</li>
<li>Check guests in and out of the hotel, ensure proper payment is received, special requests are noted &amp; fulfilled, and accurate information is recorded.</li>
<li>Answer the phone in a professional &amp; helpful manner.</li>
<li>Follow procedures on posting charges and settling guest accounts.</li>
<li>Effectively address and resolve guest problems to increase guest satisfaction.</li>
<li>Be knowledgeable of emergency procedures and Hotel policies.</li>
<li>Practice punctuality for scheduled shifts.</li>
</ul>
Keywords: Hotel, Hospitality, customer service, front desk, agent 
Requirements
<ul>
<li>Customer Service Experience</li>
</ul>
<ul>
<li>Hotel Experience is a plus but NOT required</li>
</ul>
<ul>
<li>Reliability</li>
</ul>
Benefits
<ul>
<li>DailyPay - Get Paid Any Day!</li>
<li>Brand Hotel Room Discounts</li>
<li>Company Wide Hotel Room Discount Program</li>
<li>Referral Bonus Incentive</li>
<li>Retention Bonus Incentive</li>
<li>Annual Review Program</li>
<li>Extensive Room for Growth</li>
<li>Paid Training</li>
<li>401K Matching</li>
</ul>

Guest Service Representative - Front Desk Agent - Homewood Suites, Dover, NH

<h3>Job Description</h3>
Job Description
TERRAIN PARK Manager
BASIC FUNCTION&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Terrain Park Manager is responsible for help in building and maintaining all terrain park elements and terrain-based learning areas. &nbsp;Duties include, but are not limited to:&nbsp;&nbsp;Park building, daily maintenance, feature testing/inspecting, daily forms, signage, fencing, and teaching park safety to guests
CHARACTERISTIC DUTIES &amp; RESPONSIBILITIES&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
<ul>
<li>Building Terrain Park features in park and Terrain Based Learning areas</li>
<li>Set up and maintenance of fencing and Signage</li>
<li>Daily inspection and testing of terrain park features</li>
<li>Complete daily forms and communicate with ski patrol any changes</li>
<li>Assist with feature construction/fabrication</li>
<li>Report any issues to Director of Mountain Ops&nbsp;or Ski patrol</li>
<li>Patrol Park, looking for feature damage, change in snow quality, or guest injuries</li>
<li>Assisting ski patrol with any incidents on hill</li>
<li>Communicate terrain park etiquette to guests in the park</li>
<li>Communicate with Instructors and Coaches in the Park</li>
<li>Help with Terrain Park Events and contests</li>
<li>Other duties assigned by Director of Mountain Operations&nbsp;</li>
</ul>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SUPERVISION EXERCISED Administrative and functional supervision, direct or indirect of 10 employees. SUPERVISION RECEIVED&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Direction is received from Director of Mountain Operations&nbsp; QUALIFICATIONS&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<ul>
<li>Follow all RMR rules, procedures and policies</li>
<li>Familiarity with terrain park grooming tools and techniques</li>
<li>Must possess leadership skills </li>
<li>Maintain professional standards for behavior and appearance</li>
<li>Must be able to lift 50 pounds</li>
<li>Must be able to work extended hours in inclement weather and cold temperatures</li>
<li>Must understand Smart Style and how to implement</li>
<li>Construction or Terrain Park background </li>
<li>Must be able to work without supervision</li>
</ul>
 At Ragged Mountain we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the recreation field, this position requires a flexible schedule, working holidays, weekends and long hours as necessary.
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Terrain Park Manager

<h3>Job Description</h3>
Job Description
Hours- Weekday Closing Shifts Available (typically 4pm - 6pm)
 
Responsibilities
<ul>
<li>Achieve customer satisfaction standards by maximizing the members’ experience.</li>
<li>Meet and greet all members, non-members, and prospects.</li>
<li>Check in all persons entering the club, following the company’s policies and procedures.</li>
<li>Assist members by direct inquiries to the appropriate department or staff.</li>
<li>Operate multi-line phone system. Answer and transfer incoming phone calls with courtesy, keeping a phone log as required.</li>
<li>Assist members with all juice bar and pro-shop purchases.</li>
<li>Prepare smoothies at the juice bar.</li>
<li>Operate cash register, keeping a balanced drawer during scheduled shift.</li>
<li>Stock juice bar and pro-shop items.</li>
<li>Schedule tanning and recovery room appointments.</li>
<li>Conduct regular locker room checks.</li>
<li>Maintain clean and neat appearance of front desk and juice bar area.</li>
<li>Other duties as assigned.</li>
</ul>
Skills
<ul>
<li>Oral Communication Skills</li>
<li>Customer Service</li>
<li>Organization</li>
<li>Written Communication Skills</li>
<li>Computer Literacy</li>
<li>Math Aptitude</li>
<li>Professionalism</li>
<li>Education/Training</li>
<li>Current CPR/AED certification or commitment to obtain within 3 months of hire.</li>
</ul>
Physical Demands
<ul>
<li>Ability to stand, walk, for extended periods of time.</li>
<li>Ability to reach, climb, stoop, kneel, crouch or crawl.</li>
<li>Lift and/or move up to 25 pounds.</li>
</ul>
Company DescriptionChoice Fitness offers the Most Choices at a health club. You can choose to do your own workout routine. Choose exciting Group Exercise classes featuring Hot Yoga, Spinning, Les Mills &amp; MORE! Choose to get help with your health &amp; wellness goals from our Certified Personal Trainers. Now It’s YOUR CHOICE to Get Healthy at Choice Fitness! 
<h3>Company Description</h3>
Choice Fitness offers the Most Choices at a health club.\r\nYou can choose to do your own workout routine. Choose exciting Group Exercise classes featuring Hot Yoga, Spinning, Les Mills &amp; MORE! Choose to get help with your health &amp; wellness goals from our Certified Personal Trainers.\r\nNow It’s YOUR CHOICE to Get Healthy at Choice Fitness!

Front Desk Associate - Closing Shift

<h3>Job Description</h3>
Job DescriptionDescription:
Are you passionate about providing exceptional service and creating memorable experiences for guests? We're looking for a friendly and outgoing individual to join our team as a Guest Service Agent. As the first point of contact for guests, you'll play a vital role in ensuring their stay is comfortable and enjoyable. If you thrive in a customer-focused environment and enjoy making people feel welcome, we want to hear from you!
 
About us:
The Residence Inn by Marriott is owned and operated by Duprey Hospitality, a full-service hotel management company based in Concord, we take pride in our commitment to excellence. With management contracts including renowned brands like Marriott, Choice Hotels, and Hilton, we're at the forefront of hospitality. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
 
Responsibilities:
· Deliver professional and courteous guest service, ensuring guests feel welcomed and valued throughout their stay.
· Extend a warm greeting to arriving guests, creating a positive first impression of the hotel.
· Handle telephone inquiries with courtesy and efficiency, providing helpful information regarding hotel services, guest registration, local attractions, and travel directions.
· Efficiently manage guest reservations, including generating, confirming, canceling, and modifying bookings as needed.
· Maintain accurate records of room availability and guest accounts, ensuring seamless check-in and check-out processes.
· Provide assistance to guests with luggage upon arrival and departure, offering personalized service to enhance their experience.
· Handle billing transactions with precision, including computing bills, processing payments, and providing change when necessary.
· Assist guests in making reservations for restaurant dining, transportation, or entertainment, ensuring a seamless experience.
· Promote current hotel and franchise marketing programs to enhance guest satisfaction and loyalty.
· Complete daily shift responsibilities checklist to ensure all tasks are completed efficiently and accurately.
· Demonstrate effective teamwork skills, fostering positive relationships and collaboration within a diverse team environment.
 
Must be available to work in the evenings and on weekends as needed.
Requirements:
•Education or Experience- High school diploma or GED equivalent; no prior experience is required.
•Language Skills- Must have developed language skills to the point to be able to: read and comprehend instructions, safety rules and memos. Speak clearly, distinctly and with confidence using appropriate pauses, emphasis and punctuation.
•Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide all units of measure.
•Reasoning Ability- Must have developed reasoning skills to be able to: apply common sense and understanding to carry out instructions in written, oral or diagram form. Ability to professionally deal with problems in standardized situations.

Guest Service Agent

<h3>Job Description</h3>
Job Description
Great opportunity to get paid to have fun! Activities Aides help to encourage socialization, provide entertainment, lead groups and more! Training is provided.
Activities Aides help to encourage socialization, provide entertainment, relaxation and fulfillment, and improve daily living skills.

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