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<h3>Job Description</h3>
Job Description
ELLIOTT PHYSICAL THERAPY 
JOB DESCRIPTION 
JOB TITLE: Medical Receptionist 
EMPLOYER: Elliott Physical Therapy 
DEPARTMENT: Administration 
REPORTS TO: Office Manager 
EFFECTIVE DATE: 
SUMMARY: Works within an administrative team and alongside a clinical team to produce an outstanding patient experience and a productive clinic at Elliott Physical Therapy. 
DUTIES AND RESPONSIBILITIES: 
● Greets all coming through the door and creates a warm, welcoming environment. ● Responsible for directing incoming calls in a courteous manner. ● Checks in patients and collects copayments, coinsurance and deductible payments. 
● Reconciles daily balances and deposits. Updates clinic deposit log daily. ● Schedules daily appointments, moving, cancelling or deleting appointments as appropriate. 
● Obtains new patient information necessary to create patient charts and schedule initial evaluations. 
● Maintains patient charts. 
● Follows HIPAA guidelines to respect patients’ privacy and confidentiality of patients’ medical records. 
● Prepares reports and correspondence as needed. 
● Keeps track of office supplies and inventory. 
● Performs general clerical/administrative duties as needed including, but not limited to, scanning, faxing, copying, and mailing. 
● Works with the Authorization &amp; Verification Coordinator to ensure all patients are authorized and verified for visits. 
● Works with Clinical Manager and Physical Therapists to maintain patients’ scheduling according to their Plans of Care. 
● Works with Office Manager and Clinical Manager to reach clinic goals and expectations. 
● Attends monthly clinic meetings. 
● Represents Elliott Physical Therapy within our community and understands the importance of community involvement. 
● Shares clinic cleanliness duties with PTs, CM, and OM. 
● Performs other related duties as assigned by management.
QUALIFICATIONS: 
● Commitment to excellence and high standards. 
● Proven customer service skills. 
● Excellent written and oral communication skills. 
● Ability to deal effectively with diverse individuals at all organizational levels. ● Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. 
● Proficient in Google Suite. 
● Proven ability to handle multiple projects and meet deadlines. ● Good judgment with the ability to make timely and sound decisions. 
COMPETENCIES: 
● Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. 
● Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. 
● Written Communication -Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. 
● Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. 
● Organizational Support--Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. 
● Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. 
PHYSICAL DEMANDS AND WORK ENVIRONMENT: 
● Occasionally required to stand 
● Occasionally required to walk 
● Occasionally required to sit 
● Frequently required to utilize hand and finger dexterity 
● Continually required to talk or hear 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Front Desk Coordinator

<h3>Job Description</h3>
Job Description
About Us
We are a growing property management company, celebrating our 40th year of service, overseeing state-of-the-art and luxury residential buildings across the Boston metro area. We are actively seeking a Concierge Valet to join the MMC team!
Our Concierge team members are customer service driven and act as the first point of contact for the property residents and guests. Team members are responsible for creating an outstanding client experience through exceptional service and attention to detail.
This position reports to the Lead Concierge and will be responsible for greeting clients as they enter the building and assisting with their specific needs. Our ideal candidate has a minimum of 2 years’ experience in the concierge field, hotel, or customer service experience. Pay is commensurate with experience.
Please visit our website at <a href="http://www.mediatemanagement.comto" target="_blank">www.mediatemanagement.comto</a> learn more about our company.
Retirees and people returning to the workforce are highly encouraged to apply!
Duties include but are not limited to:
<ul>
<li>Position requires person to work from 7 am to 3 pm on Saturday and Sunday.</li>
<li>Act as liaison between the building and Property Manager and work closely with the Building Superintendent.</li>
<li>Provide access control; use security cameras and patrol building to monitor access points and ensure that the building is secure at all times.</li>
<li>Greet residents/visitors/vendors when they arrive ensuring guests who do not live on the property are logged into the visitor or vendor log.</li>
<li>Perform applicable administrative tasks like file/log and computer system updates relevant to building operations and maintain shift notes including "pass-on" logs to ensure successful communication through shift changes.</li>
<li>May be asked to assist with filing documents or to review the daily activity of various transactions that take place at the community by auditing files. Function as clerical support as time or shift coverage permits.</li>
<li>Required to drive, park, and retrieve resident and guest vehicles in a safe, courteous, and timely manner.</li>
<li>Maintain excellent relationships with local restaurants, theaters, and venues. Research current events and happenings in the neighborhood. Make knowledgeable recommendations to residents and their guests.</li>
<li>Capable of procuring reservations, tickets, guest accommodations, museum and gallery exhibit passes.</li>
<li>Assist the Lead Concierge in maintaining the schedule for resident move-ins/outs and elevator usage through appropriate coordination with Property Manager.</li>
<li>Ensure that new residents receive the necessary orientation to the community and are familiar with the services provided both at the community and through the Concierge Desk.</li>
<li>Coordinate receipt and delivery of incoming and outgoing packages including dry cleaning per the building policy.</li>
<li>Immediately contacts emergency maintenance personnel if an emergency maintenance situation develops.</li>
<li>Enters maintenance requests in a timely and effective manner to ensure that resident requests are submitted properly. Follows up on all completed request as requested to ensure resident satisfaction.</li>
<li>In the case of emergency, contact the applicable public service response organization and the Property Manager and follow applicable emergency procedures as directed in the property manual.</li>
<li>Follow procedures, policies, and other important correspondence from HQ. Receive maintenance requests and pass to the appropriate manager in a prompt manner.</li>
<li>Assists with organization, set-up, implementation, and clean-up of all resident events hosted by the community.</li>
<li>Immediately contacts emergency maintenance personnel if an emergency maintenance situation develops.</li>
<li>Required to remove snow from sidewalks and steps and apply ice melt.</li>
<li>Complete other additional projects as requested by the lead concierge or property manager.</li>
</ul>
Qualifications/Requirements:
<ul>
<li>Concierge must have and maintain a valid driver's license.</li>
<li>A minimum of 2 years’ customer service experience required.</li>
<li>Must be on time and able to stay awake during the entire shift.</li>
<li>Must be able to stand for long periods of time.</li>
<li>Must have general computer skills to perform administrative and clerical tasks, including time entry.</li>
<li>Ability to drive a manual transmission, highly preferred.</li>
<li>Ability to work with minimal supervision. Self-motivated, reliable individual who can anticipate and resolve issues.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Able to remain calm and attentive, especially during heavy building activity and emergencies.</li>
<li>Ability to always maintain a professional demeanor and appearance.</li>
<li>Must be able to move, lift, push, or carry objects weighing up to 50 pounds, unassisted.</li>
<li>Must pass background check.</li>
<li>Must be able to provide 3 professional references.</li>
<li>Ability to commute to work location via public transportation as our properties have no on-site parking.</li>
</ul>
Benefits:
<ul>
<li>Employee Assistance Program (EAP) available 24 hours a day on weekdays and weekends to employees and family members</li>
<li>Employee Referral Bonus Program</li>
<li>11 Paid Holidays </li>
<li>Paid Sick time, 1 hour for every 30 hours worked</li>
</ul>
Mediate Management Company is an equal opportunity employer, and does not discriminate based upon an individual’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, military service ad veteran status, national origin, age, disability, genetic information (including family medical history), political affiliation, or other non-merit based factors protected by federal, state and local laws. These protections extend to all terms and conditions of employment and management practices and decisions, including recruitment and hiring, appraisal systems, promotions, trainings, and career development.
 
We sincerely appreciate your interest in employment with Mediate Management Company, Inc. Please rest assured that your application materials have been received. Due to the high volume of response, we are unable to individually acknowledge the receipt of every application or phone call regarding the process. We carefully screen all applications and select candidates whose qualifications best meet our needs. You will be contacted if you are selected to continue in the recruitment process.
 Every Weekend (Saturday &amp; Sunday) 7:00 am - 3:00 pm

Valet Concierge (First Shift/Part time/Weekends)

<h3>Job Description</h3>
Job Description
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
This is a part-time position, and the pay is $18.00 per hour. We are currently interviewing for the following shifts: 3-11 (evening) or overnight 11pm-7am. Weekdays and weekends. 1 year of customer service is preferred.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks…
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
<ul>
<li>You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.</li>
<li>Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.</li>
<li>Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.</li>
<li>Advise and remind residents and guests of any appropriate rules and regulations established by the property management.</li>
<li>Follow all property procedures for resident, guest, and vendor access.</li>
<li>Promptly answer and complete all resident requests, phone calls, questions, or concerns.</li>
<li>Look sharp in your supplied uniform.</li>
<li>Enjoy interacting with the residents.</li>
</ul>
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must!
Check out our website at nfcam.com and join our Social Networks:
<a href="https://www.instagram.com/nfcamenitymanagement/?hl=en" target="_blank">https://www.instagram.com/nfcamenitymanagement/?hl=en</a>
<a href="https://www.facebook.com/pg/NFC-Amenity-Management-1720447584877743/posts/?ref=page_internal" target="_blank">https://www.facebook.com/pg/NFC-Amenity-Management-1720447584877743/pos…</a>
<a href="https://www.linkedin.com/company/nfc-amenity-management" target="_blank">https://www.linkedin.com/company/nfc-amenity-management</a>
Benefits
<ul>
<li>Weekly Pay!</li>
<li>Paid training.</li>
<li>Long list of discounts and benefits available to all employees.</li>
<li>Cellphone and other reimbursements for some applicable positions.</li>
<li>State-required healthcare benefits are available to qualifying employees in applicable areas.</li>
<li>Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.</li>
<li>Start earning generous paid time off as of your first day.</li>
<li>Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.</li>
<li>Short-Term Disability Income is offered to qualifying employees in applicable areas.</li>
</ul>
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. If we don’t contact you right away, your resume and information are still on file and can be considered for all open positions with a single application. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. 
At the time of this ad the pay for this position is $18 per hour. Historically, it pays between $18-$19 per hour at multiple locations and shifts.

Front Desk Associate - Weekly Pay!

<h3>Job Description</h3>
Job Description
We’re Squeeze, a feel-good company, from the Founders of Drybar. &nbsp;&nbsp;
A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests’ and team members’ day.
Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage. Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space. It’s a completely fresh approach to a way better massage experience.
THE PERKS
<ul>
<li>
$17 an hourly&nbsp;
</li>
<li>
Paid Sick Leave
</li>
<li>
1 free Mid Squeeze (50-minute massage) a month
</li>
<li>
At Squeeze, all add-ons are complimentary. That means no quotas or upselling!
</li>
<li>
Annual performance&nbsp;raises ($1/year)
</li>
<li>
Flexible schedules
</li>
<li>
Responsive, empathetic, and understanding Management providing on-site leadership
</li>
<li>
A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag)
</li>
<li>
Nurturing, supportive environment, no matter where you're at in your career
</li>
<li>
Leadership and career advancement opportunities in management and training
</li>
<li>
Team-building offsites
</li>
<li>
ABOUT YOU
</li>
<li>You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings.&nbsp;</li>
<li>You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors.</li>
<li>Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.</li>
<li>Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.</li>
<li>You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.</li>
<li>YOUR RESPONSIBILITIES AT SQUEEZE</li>
<li>
Check in and greet guests with a warm and friendly welcome
</li>
<li>
Provide over-the-top, exceptional guest service
</li>
<li>
Ensure front of house and guest lounge is maintained to Squeeze standards
</li>
<li>
Expert at all things app-related! Squeeze’s experience is digital end-to-end, so you’ll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
</li>
<li>
Resolve guest issues in the shop&nbsp;
</li>
</ul>
EXPERIENCE REQUIREMENTS
<ul>
<li>
1+ year in retail, preferably technology or front-desk, service-related experience
</li>
<li>
Proven track record in delivering an exceptional guest experience
</li>
<li>
Excellent problem solving and troubleshooting skills
</li>
<li>
Strong communication and multi-tasking skills
</li>
<li>
Experience with Zendesk preferred
</li>
</ul>
Enough from us though, let our team tell you why Squeeze is a&nbsp;5-star employer on Glassdoor&nbsp;and why&nbsp;96% of our team would recommend us as a great place to work:&nbsp;
<ul>
<li>“Leadership here is fantastic. I rave about it to people. If you have a concern, you feel listened to, if you need help, you get help.” - Alex</li>
<li>“The space is amazing. They definitely thought of everything to make our jobs easier. I also love the flexible shifts.“ - Caitlyn</li>
<li>“I think it's wonderful that a company in our industry is offering health benefits, sick pay, vacation, free massages. Those are all things you don't find anywhere else.” - Paulina</li>
<li>“We have this thing called “Pats on the Back,” which lets us reward our teammates with points they can redeem for gift cards or donate to charity. It’s a feel-good culture.” - Clinton</li>
</ul>
 I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation: hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Squeeze franchisee.
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Maitre D' / Front Desk Receptionist

<h3>Job Description</h3>
Job Description
Under the supervision of the Membership Director, this person is responsible for providing care of children who participate in the childcare program and maintaining open communication with parents. Child Watch and Club House staff is also responsible for providing exceptional customer service and shall act as a relationship builder with all members, participants, staff, and guests.
 YMCA CHILD WATCH AND CLUB HOUSE
 DUTIES AND RESPONSIBLITIES: 
• Ensure that children and parents are greeted in a pleasant, professional manner.
• Engage children in conversation and activities that will assist in transition anxiety.
• Provide a safe, caring, fun environment for all children, in accordance with our child safety policies.
• Participate and engage in age-appropriate activities with children while maintaining supervision of all children in the program.
• Maintain discipline and order by way of redirection. Contact parents if their child can’t be comforted, is ill, or injured, in accordance with our policies.
• Maintain cleanliness and care of childcare rooms, equipment, and facility.
• Maintain materials and supplies in proper order and restock as necessary. Report to Director if equipment needs repair or replacement. 
• Present a professional manner through a neat and clean appearance. Dress code adherence is required.
• Use proper/appropriate language and tone of voice at all times.
• Communicate both positive and negative behaviors of children in the program to their parents, in privacy, in a constructive manner.
• Communicate with co-workers to ensure supervision is maintained in all areas at all times. 
• Complete accident/incident forms as needed. Communicate incidents to the Director on Duty. Complete behavioral warnings as needed. Notify the Welcome Center/Director on Duty of any emergency, accident, injury, or incident. First aid and CPR certification required within 90 days of hire. 
• Take responsibility for assigned shifts, arranging coverage if unable to be on duty, with approval of Membership Director.
• Attend regular staff meetings as scheduled.
• Fulfill office duties, such as filing, copying, and assisting with mailings, as assigned, during slow periods.
• Present and uphold YMCA of Greater Springfield policies, and demonstrate core values of the YMCA. 
Complete all other duties and responsibilities as assigned. This list of responsibilities is not meant to be all-inclusive and may be adjusted to meet the operational needs.
 QUALIFICATIONS:
• Must be willing to work a flexible schedule, determined by the department supervisor. 
• Must be able to supervise children by sight and sound at all times. 
• Must have good communication skills.

Child Watch and Clubhouse - Scantic Valley Y Branch

<h3>Job Description</h3>
Job Description
Per Diem Activities Assistant | Harriet and Ralph Kaplan Estates - Peabody, MA
Chelsea Jewish Lifecare is a residential and post-acute care provider that consistently delivers high-quality, compassionate care, while focusing on the development of innovative programs and services that enable individuals to live as independently as possible. We are currently seeking an Activities Assistant to join the Resident Life team at the Harriet and Ralph Kaplan Estates in Peabody, MA.
Position Summary:
The Activity Assistant will be involved in the development and implementation of a social and recreational program for residents in our memory care community. Activities include, but are not limited to, the health and wellness, educational/cognitive, creative, sensory motor, and social needs of our residents.
The Activity Assistant position is per-diem.
Primary Responsibilities:
Under the direction of the Resident Life Director, the Activity Assistant will:
<ul>
<li>Work as part of a team to assist in planning, organizing, and implementing a balanced enrichment program for residents with dementia and Alzheimer's disease.</li>
<li>Engage with residents, encouraging, motivating, and escorting them to and from activities.</li>
<li>Use technology to enhance experiences for residents during activities.</li>
<li>Complete initial resident engagement surveys.</li>
<li>Perform some administrative duties.</li>
<li>Provide 1:1 visits with residents who prefer to remain in their apartments.</li>
<li>Communicate with families and employees in a professional manner.</li>
<li>Drive the community van to and from recreational outings, assisting residents with transfers on and off the van.</li>
<li>Complete other tasks as assigned by the Director of Resident Life.</li>
</ul>
Minimum Requirements:
<ul>
<li>Must possess, at a minimum, a high school diploma.</li>
<li>Minimum of 1 year experience working in an assisted living or skilled nursing facility.</li>
<li>Computer literacy in MS Office Suite, including Word, Publisher, Outlook, and Excel.</li>
<li>Must meet company requirements to become an approved driver of our van.</li>
<li>The ability to work one day of the weekend.</li>
<li>While performing the duties associated with this position, the Activity Assistant is required to stand, walk, stoop, crouch, and lift or carry weight up to 50 pounds.</li>
</ul>
Hours: Per-diem
Benefits:
<ul>
<li>Rewarding job within an outstanding and recognized organization</li>
<li>Inclusive company culture</li>
<li>Free Parking</li>
<li>Easily accessible from 128/95/Route 1</li>
<li>Facility Accessible by MBTA Commuter Rail and Bus</li>
</ul>
Apply today and become part of our Chelsea Jewish Lifecare team at Kaplan Estates!
Chelsea Jewish Lifecare is an equal opportunity employer, veterans &amp; disability. All qualified individuals will be considered for employment without regard to race, color, religion, gender, sexual orientation, sexual identity or expression, genetics, national origin, age, disability, pregnancy, political affiliation, veteran status or any other status that is protected by local, state or federal law.
 
Chelsea Jewish Lifecare conducts extensive background checks and professional references for all potential employees. If selected for hire, you must be able to provide a recent physical and required immunizations including fully-vaccinated status for Covid-19.
 Job Posted by ApplicantPro

Activities Assistant (Per Diem)

<h3>Job Description</h3>
Job Description
Immediate Opening for a friendly, enthusiastic person to work 3PM to 11PM shifts at Front Desk/ Receptionist at a small family owned hotel in the heart of Sturbridge. Some computer/ customer service experience will be helpful. Will train. Reliable transportation is necessary.

Front Desk Agent

<h3>Job Description</h3>
Job Description
Front Desk Specialist
Hours: Tuesday-Friday 7:30am-5:30pm
Onsite, Newburyport, MA
<ul>
<li>
Provide excellent customer service.
</li>
</ul>
<ul>
<li>
Registering and scheduling patients, data entry of demographics and insurance information.
</li>
</ul>
<ul>
<li>
Verify patient insurance and referrals available.
</li>
</ul>
<ul>
<li>
Manage calls from patients requiring medical care and provide / gather information needed.
</li>
</ul>
<ul>
<li>
Check in / Check Out patients, verify and update all demographic and insurance information and collection of co- payments resulting in proper cash reconciliation.
</li>
</ul>
<ul>
<li>
Maintain appointment computer scheduling in accordance with office scheduling policies.
</li>
</ul>
<ul>
<li>
Understand the requirements of the callers and our practice and input information into our systems.
</li>
</ul>
<ul>
<li>
Reviewing patient accounts, identifying delinquent accounts, and sending patients with overdue payments to the patients accounts team.
</li>
</ul>
<ul>
<li>
Informing patients about delays and waiting times.
</li>
</ul>
<ul>
<li>
Contacting/ interacting with appropriate facilities, such as hospitals, rehabilitation centers, assisted living facilities, etc. regarding patient care.
</li>
</ul>
<ul>
<li>
Scheduling diagnostic tests / follow up appointments for patients.
</li>
</ul>
<ul>
<li>
Pulling tests as required for an assigned physician, or as a back-up to another co-worker.
</li>
</ul>
<ul>
<li>
Updating and verifying patient information at every visit.
</li>
</ul>
<ul>
<li>
Learning urgent call management techniques.
</li>
</ul>
<ul>
<li>
Understand various aspects of medical insurance.
</li>
</ul>
<ul>
<li>
Take electronic messages and convey information to respective medical care providers.
</li>
</ul>
<ul>
<li>
Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
</li>
</ul>
<ul>
<li>
Performing administrative and clerical duties, such as filing paperwork, when necessary.
</li>
<li>
Scheduling diagnostic tests / follow up appointments for patients.
</li>
</ul>
<ul>
<li>
High School diploma or GED.
</li>
</ul>
<ul>
<li>
One-year medical office, call center or related experience. Patient Services experience preferred.
</li>
</ul>
<ul>
<li>
Working knowledge of the Microsoft Office suite of software products, Internet Explorer, Google Chrome and/or other search engines on the web.
</li>
</ul>
<ul>
<li>
Working knowledge of office equipment.
</li>
</ul>
<ul>
<li>
Familiarity with HIPAA, insurance regulations, policies, procedures, and other regulatory policies.
</li>
</ul>
<ul>
<li>
Medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette.
</li>
</ul>
<ul>
<li>
Uses good grammar, spelling and punctuation, sentence structure and proofreading for accuracy.
</li>
</ul>
<ul>
<li>
Knowledge of common safety hazards and precautions to establish a safe working environment.
</li>
</ul>
<ul>
<li>
Detail oriented, well-organized individual with ability to multitask and prioritize to address multiple needs simultaneously.
</li>
</ul>
<ul>
<li>
Ability to interpret, adapt and apply guidelines and procedures.
</li>
</ul>
<ul>
<li>
Develop and maintain effective and professional working relationships with patients, medical staff, coworkers, and the public by displaying sympathy, tact and understanding.
</li>
</ul>
<ul>
<li>
Represents the clinic in a professional manner.
</li>
</ul>
<ul>
<li>
Capacity to work with and without supervision and perform a variety of routine tasks.
</li>
</ul>
<ul>
<li>
Ability to maintain strict confidentiality on all patient matters.
</li>
</ul>
<ul>
<li>
Excellent verbal and written communication skills.
</li>
</ul>

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