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<h3>Job Description</h3>
Job DescriptionMobius Mobility is seeking dedicated and skilled Assistive Technology Professionals in the Midwest Region to join their team! This role will support Mobius Mobility’s mission by securing new referrals, maintaining existing referral sources, and delivering safe and effective training on the&nbsp;ibot® PMD to clients. Assistive Technology Professionals will play a key role in networking, problem-solving, and representing the Mobius Mobility brand with clinical excellence and innovation in healthcare delivery.&nbsp; Targeted states/regions for this opening include Ohio, Kentucky, Indiana, Southern Michigan, Western Pennsylvania and Chicago. As an Assistive Technology Professional, you will contribute in the following areas:
<ul>
<li>Work closely with clinicians who are considering ibot® for their users. To evaluate, select and provide optimal, equipment/components to meet their client’s needs.</li>
<li>Perform assessments(s) of Complex Rehab Technology patient’s needs and the patient’s home environment.&nbsp;</li>
<li>Demonstrate use of&nbsp; Mobius Mobility Products and ensure user and/or caregiver demonstrate knowledge of proper operation of the equipment</li>
<li>Review seating specifications and orders for accuracy</li>
<li>Lead the delivery of the ibot® , ensure proper fitting of equipment, conduct user training and review training results, with an eye to meeting user and caregiver mobility needs</li>
<li>Provide ongoing client support for assessment of clinical progress and revisions to plan of service</li>
<li>Assist in resolving service needs when appropriate.&nbsp;</li>
<li>Complete appropriate documentation of patient visits, including reports as needed to physicians regarding patient clinical progress.&nbsp; &nbsp;</li>
<li>Report rehab equipment hazards and/or product incidents as required in compliance with company policy.</li>
<li>If hired to work outside of Manchester NH: Maintain a demonstration ibot® at your location per user manual maintenance schedule and required cleaning policy. Maintain all needed supplies for transporting or shipping the ibot® per policy (wooden crate, ramps, straps)</li>
<li>Seek opportunities to develop new relationships and grow your territory by: exhibiting the ibot® providing in-person in-services for clinics, presenting at OT/PT/Rehab Engineering school programs within region.</li>
<li>Evaluate and recommend updates of rehab products and services offered by the company.</li>
<li>Excellent listening and communication skills with clients and external partners, as a part of training, service, or troubleshooting, either via phone or in person</li>
<li>Transferring clients properly in/out of mobility devices, and operating applicable transfer equipment correctly</li>
<li>Maintain effective communication with staff and clinic/community contacts</li>
<li>Assist with insurance documentation and processes as needed</li>
<li>Work collaboratively with company operations and service teams to ensure equipment configuration, delivery and follow-through</li>
<li>Conduct in-service, product training and demonstrations for clinical and other staff at rehabilitation hospitals and mobility clinics.&nbsp; Attend and support trade shows and industry events as needed</li>
<li>Adheres to all company policies and procedures</li>
<li>Adheres to Rehabilitation Engineering and Assisted Technology Society of North America’s (RESNA) Code of Ethics</li>
</ul>
General job duties as an Assistive Technology Professional:
<ul>
<li>Participate in surveys conducted by authorized inspection agencies.</li>
<li>Participate in the company’s Performance Improvement Program</li>
<li>Participate in company committees when requested</li>
<li>Participate in in-service education programs provided by the company</li>
<li>Pursue continuing education programs appropriate to job responsibilities</li>
<li>Perform other duties as assigned by Management</li>
<li>Maintain current ATP Certification via RESNA</li>
<li>Report any misconduct, suspicious or unethical activities to the Compliance Officer, FDA Management Rep., Safety Officer or HIPAA Officer as appropriate</li>
</ul>
To be successful in this role as an Assistive Technology Professional, you will need the following skills:
<ul>
<li>Hands on Experience working with individuals with disabilities</li>
<li>Self-motivated, dependable, flexible, detail-oriented, and exhibiting a strong work ethic</li>
<li>Physical ability to participate in training new users for basic ibot® use and ibot® stair training.</li>
<li>Maintain private location for taking HIPAA related calls, device to support VoIP Phone application, secure wifi network.</li>
<li>If hired to work in a location outside of Manchester, NH&nbsp;-
<ul>
<li>The&nbsp; Assistive Technology Professional will work remotely from an agreed upon location</li>
<li>Maintain private location for taking HIPAA related calls, locked file cabinet, device to VoIP Phone application, secure wifi network, printer/scanner for wet-ink required signatures</li>
</ul>
</li>
<li>Travel and transport of an ibot® within driving distance in the Midwest region (preference for Ohio, Kentucky, Indiana, Southern Michigan, Western Pennsylvania, or Chicago). Travel outside of region as requested up to 75% total.&nbsp;</li>
<li>Must have current working knowledge with MS Office.&nbsp; Experience with a CRM such as Atlas, Salesforce or HubSpot is also preferred.&nbsp;</li>
<li>Valid and current ATP Certification via RESNA</li>
<li>Bachelor's Degree in Occupational Therapy, Physical Therapy, Rehabilitation Technology or health related degree.&nbsp;&nbsp;</li>
<li>Minimum of 1-3-years’ experience as an ATP or Therapist working in rehab technology in a Rehabilitation Facility, Clinic, Durable Medical Equipment (DME) dealer, or other applicable environment preferred.</li>
<li>Valid and current Driver License</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to complete all tasks that require the use of a computer and office equipment</li>
<li>Ability to move throughout the building and grounds and communicate with employees, customers and others</li>
<li>Ability to move items weighing up to 30 lbs.</li>
<li>Ability to travel as needed both domestically and internationally</li>
</ul>
About Mobius Mobility: Behind our&nbsp;brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing.&nbsp;One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to Mobius Mobility, where we are taking the same innovation and cutting-edge technology into the modern age. Today, Mobius Mobility manufactures and distributes the next generation ibot® &nbsp;Personal Mobility Device&nbsp;– a breakthrough product in the field of personal mobility. With dynamic stabilization technology, the ability to climb stairs, and four distinct driving modes, the ibot® provides people with disabilities new levels of independence and access. We are committed to helping our clients reach, climb, and go – wherever and whenever they choose! &nbsp;
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Z1FbBWtv7c

Assistive Technology Professional- Midwest Region

<h3>Job Description</h3>
Job Description
About SimpliSafe
We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.
We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Wednesday and Thursday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.
Why are we hiring?
Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
What You'll Do
SimpliSafe's Device Cloud Services team is on a mission to level up the cloud-based systems that empower customers to interact with their home security systems from anywhere in the world. We're looking for a motivated, experienced Staff Software Engineer to design, develop, maintain and own software solutions. We're a backend team solving large-scale distributed problems, ensuring customers have real-time control and visibility into their security systems; because we deal with life safety, reliability, simplicity, and performance are our key pillars. 
Primary Responsibilities Include:
<ul>
<li>Partner with internal stakeholders to understand requirements and design simple, reliable, flexible solutions.</li>
<li>Drive the implementation of those solutions, both by writing code yourself and supporting other engineers with code reviews and mentoring.</li>
<li>Long-term support &amp; maintenance work, such as performance optimization, bug fixes, feature additions, design and usability improvements, and automation.</li>
<li>Document the systems you are building to ensure they can be maintained by the next generation of developers.</li>
<li>Serve as an on-call first responder for software owned by your team.</li>
</ul>
What You'll Bring
<ul>
<li>Extensive experience designing and implementing features, including designing and building APIs for others to consume. </li>
<li>Experience with at least 2 major programming languages (C#, JavaScript/TypeScript, Java, C++, Go, Python, etc.). </li>
<li>A strong understanding of the SOLID principles. </li>
<li>Passion, curiosity and a desire to continuously learn and grow.</li>
<li>Experience building and running cloud based microservices and distributed systems according to industry best practices. </li>
<li>Experience using AWS.</li>
<li>Familiarity with the Agile Scrum process. </li>
</ul>
Nice-to-Haves
<ul>
<li>Extensive professional experience in any of the major programming languages from above. </li>
<li>Experience with lean/agile software development principles and practices, including continuous integration &amp; delivery, test automation, etc.</li>
</ul>
What Values You'll Share
<ul>
<li>Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.</li>
<li>Aim High - Always challenging ourselves and others to raise the bar.</li>
<li>No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style.</li>
<li>One Team - Taking a highly collaborative approach to achieving success.</li>
<li>Lift As We Climb - Investing in developing others and helping others around us succeed.</li>
<li>Lean &amp; Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.</li>
</ul>
What We Offer
<ul>
<li>A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive </li>
<li>A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)</li>
<li>Free SimpliSafe system and professional monitoring for your home. </li>
<li>Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.</li>
</ul>
We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact <a href="mailto:careers@simplisafe.com" target="_blank">careers@simplisafe.com</a>.

Staff Software Engineer (Device Cloud Services)

<h3>Job Description</h3>
Job DescriptionSoftware Engineer Blockchain Focus
Our client is on crypto’s cutting-edge technology, and we’re looking for the right engineers to join them. This is a remote position for any US candidate.
Our client's Blockchain Distribution Network (BDN) allows DeFi (Decentralized Finance) traders to make better trades by being better connected. The key difference is that in the decentralized world of DeFi, you need to be connected to everyone. Coinbase is one of their investors.
Responsibilities
<ul>
<ul>
<li>Create offerings that leverage the profit validators gain, while creating offerings for searchers</li>
<li>Develop and implement strategies to optimize performance </li>
<li>Collaborate with cross-functional teams to support blockchain best solutions </li>
<li>Provide insight on best practices working with validators an traders in regards to ETH</li>
<li>Work on special data analysis projects, as needed</li>
</ul>
</ul>
Requirements
<ul>
<ul>
<li>At least 5 years of experience with designing, building, testing and implementing highly scalable and distributed backend systems</li>
<li>3+ years experience in Blockchain in general</li>
<li>2+ years experience in Blockchain MEV </li>
<li>Experience with ETH or BSC MEV, including mev-boost and PBS</li>
<li>Experience in trading </li>
<li>Expertise using Go language</li>
<li>Strong communication and problem-solving skills </li>
<li>Creative, independent, can do attitude, take ownership of overall responsibilities and a great team player</li>
<li>Ability to read, modify blockchain core code (geth, bor, prysm, ...)</li>
</ul>
</ul>
BENEFITSCompetitive salaries, stock options, company paid healthcare benefits, 401k, unlimited PTO, remote work option and more. The benefits may vary based on global locations. If you think you fit the role please apply to join the blockchain journey.

Remote Software Engineer (Blockchain)

<h3>Job Description</h3>
Job Description
Company Description:
Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry. 
We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2024, we are supporting 3200+ schools in 60 countries. 
Veracross is five product brands in one global tech company
<ul>
<li>Veracross SIS is a one-person, one-record school management platform</li>
</ul>
<ul>
<li>Magnus Health provides cloud-based Student Health Record (SHR) solutions</li>
<li>Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.</li>
<li>Epraise incentivizes student well-being and connects teachers, students, and families.</li>
<li>Firefly provides an online learning space for students and teachers</li>
</ul>
About the Role
This is a full-time, staff level software engineering role where you will work as a technical lead and individual contributor on our Payments team. Payments is one of three product areas (along with Accounting and Student Billing) that are a part of our Financial Technology offering for our schools.
The Payments product is focused on building and improving our online payments platform, VC Pay, as well as supporting our payment integrations with other products within Veracross. Accounting is used by schools to manage their general ledger and accounts payable/accounts receivable. Student Billing is used by schools to manage charges, payments, and statements for students and their families.
Having an all-in-one integrated billing, accounting, and school information system improves the lives of school staff and families as it brings otherwise complex workflows into one streamlined systems.
This role includes technical leadership and mentorship for other engineers on the team. Candidates with experience with integrating payment processors (domestic and international) are especially encouraged to apply.
Our engineering team is remote-friendly, distributed, and has employees in a variety of states and contractors in several countries. While our headquarters is in Wakefield, MA and proximity to this location is a plus, candidates are encouraged to apply from anywhere.
Responsabilities
<ul>
<li>Develop, improve, and maintain features using Ruby on Rails, SQL, and JavaScript.</li>
<li>Own technical architecture discussions and lead technical decisions for our payments product area.</li>
<li>Provide technical mentorship for team members.</li>
<li>Partner and collaborate with other technical leaders across teams.</li>
<li>Build new features within our flagship product, Axiom.</li>
<li>Enable other internal product areas, such as Admissions and Fundraising, to leverage our payments platform.</li>
<li>Expand our internal tools to automate and improve workflows.</li>
<li>Write and improve documentation for our FinTech systems and tools.</li>
<li>Integrate Veracross with third-party systems used by private K-12 schools.</li>
</ul>
Requirements
<ul>
<li>Experience integrating payment providers such as Stripe, BlueSnap, Braintree, etc.</li>
</ul>
<ul>
<li>Excellent communication skills, both written and verbal.</li>
<li>Excellent technical organization and planning skills.</li>
</ul>
<ul>
<li>Demonstrable understanding of the security and privacy requirements of payment related systems.</li>
<li>The ability to perform technical responsibilities remotely in a mostly asynchronous environment.</li>
<li>The ability to be flexible and adaptable.</li>
<li>8+ years of professional programming experience.</li>
<li>Proven experience in system architecture, ensuring system scalability and performance.</li>
<li>Experience with the Ruby language, Rails framework, or similar languages and technologies; experience with modern JavaScript development a plus.</li>
<li>Passionate about writing testable code, with experience in unit/integration testing.</li>
<li>Experience with relational databases.</li>
<li>Experience with source control, especially git.</li>
<li>A service- and team-oriented mindset.</li>
</ul>
Bonus Points
We are specifically looking for candidates with previous FinTech experience. While experience integrating payment providers is required, the following experience is a big plus, but is not mandatory for a strong candidate:
<ul>
<li>Understanding of core accounting standards and concepts, including but not limited to: GAAP, General Ledger, and Accounts Receivable / Accounts Payable.</li>
<li>Experience with accounting applications, such as Quickbooks, Freshbooks, Xero, or Sage.</li>
<li>Experience with financial aid, tuition management, or other school-related financial software.</li>
</ul>
Benefits
<ul>
<li>3 weeks of vacation per year</li>
<li>14 paid holidays per year (including the week off between Christmas and New Year's Eve)</li>
<li>56 Hours of paid sick leave annually</li>
<li>Top tier benefits -</li>
<ul>
<li>Medical, Dental &amp; Vision (Blue Cross Blue Shield &amp; EyeMed)</li>
<li>Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits</li>
</ul>
</ul>
Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $140k to $170k (annualized USD) in addition to potential bonus.
We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.

Staff Software Engineer

<h3>Job Description</h3>
Job Description
Job description
Who we are:
Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner.
Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion.
What the role is:
Service Desk Specialist - Onsite
Reports To: Service Desk Team Lead
About the Role
The Service Desk Specialist - Onsite role provides Tier 1 support to clients, addressing and resolving desktop hardware, software, and peripheral issues while maintaining recurring onsite commitments to designated client(s). As a key part of the support team, this role works directly with clients to ensure efficient and effective problem resolution. The Service Desk Specialist - Onsite collaborates closely with the Service Desk Team Lead and other team members supporting tactical and operational needs specific to each client environment. This position is essential for maintaining high levels of client satisfaction by delivering effective solutions, clear communication, and setting reasonable expectations.
Accountabilities
Client Support and Service Delivery
<ul>
<li>Provide direct, onsite Tier 1 support to clients, addressing and resolving desktop, application, and peripheral issues in a timely manner.</li>
<li>Maintain recurring onsite commitments to static clients, serving as an onsite technical resource for immediate client needs.</li>
<li>Build and maintain strong client relationships, ensuring a thorough understanding of each client’s environment and requirements.</li>
<li>Manage client IT systems in line with service level agreements (SLAs) and standard operating procedures (SOPs).</li>
<li>Update and maintain customer documentation to support consistent, high-quality service.</li>
<li>Track and update support tickets in real-time within Network Coverage’s ticketing system.</li>
<li>Maintain a daily 80% billable rate while managing onsite tickets and providing remote assistance as required.</li>
<li>Perform additional tasks and responsibilities as directed by the Service Desk Team Lead or Service Desk Manager to meet NetCov’s operational objectives.</li>
</ul>
Infrastructure Management and Optimization
<ul>
<li>Perform routine checks and updates on client hardware and systems if onsite, addressing potential issues proactively.</li>
<li>Collaborate with the managed services team to identify client trends and recommend proactive solutions when necessary.</li>
<li>Contribute to team knowledge by producing and updating technical documentation related to client systems as needed.</li>
</ul>
Client Communication and Continuous Improvement
<ul>
<li>Maintain clear and professional communication with clients, setting expectations and providing updates on ticket progress.</li>
<li>Identify opportunities to enhance service efficiency, implement best practices and process improvements where possible.</li>
<li>Respond to customer inquiries and complaints promptly and professionally, addressing issues onsite whenever feasible.</li>
<li>Stay informed on industry advancements and continuously enhance technical skills to improve support quality.</li>
</ul>
Knowledge, Skills, and Abilities (KSAs) Required
Technical Expertise:
<ul>
<li>Foundational understanding of IT infrastructures, including client/server models, Windows and Mac OS, network protocols, virtualization, and endpoint security.</li>
<li>Proficiency with Microsoft client operating systems, Active Directory, DNS, DHCP, Exchange/Office 365, and core desktop applications.</li>
<li>Familiarity with LAN/WAN connectivity, firewalls, and wireless network solutions.</li>
</ul>
Problem-Solving and Time Management:
<ul>
<li>Ability to diagnose and resolve basic technical issues quickly and effectively within an onsite environment.</li>
<li>Experience with troubleshooting tools and techniques for endpoint and peripheral devices.</li>
<li>Strong organizational skills with the ability to prioritize tasks effectively in line with client needs and SLAs.</li>
</ul>
Communication and Interpersonal Skills:
<ul>
<li>Excellent verbal and written communication abilities for effectively explaining technical issues to non-technical stakeholders.</li>
<li>Active listening skills to fully understand and address client issues.</li>
<li>High attention to detail for accurate documentation and record-keeping.</li>
</ul>
Technical Competencies
Qualifications and Experience:
<ul>
<li>Associate’s Degree in Information Technology, Computer Science, Network Administration, or a related field (or equivalent work experience).</li>
<li>1-3 years of relevant IT support experience, particularly in roles involving client interaction and hands-on troubleshooting.</li>
<li>Industry certifications (e.g., CompTIA A+, Network+, Security+, Microsoft MCP, Cisco CCNA) are desirable.</li>
</ul>
Role Logistics
<ul>
<li>This is a full-time position</li>
<li>This position will require participation in a recurring predetermined on-call rotation.</li>
<li>Work setup will be 100% onsite, 5 days a week at a client’s office</li>
</ul>

Service Desk Specialist

<h3>Job Description</h3>
Job Description
As a Staff Solutions Architect at Upbound, you'll be a vital part of our go-to-market team, focusing on the post sales implementation of our products and adoption of solutions. Drawing from your deep technical knowledge and experience with implementing cloud native solutions based on Kubernetes, you will have a significant impact on driving and executing the technical implementation of Upbound's products and solutions. This will include building rapport with our new and existing customers to ensure a smooth delivery and adoption of our products. 
In this role, you will: 
<ul>
<li>Closely partner with the Upbound pre sales team to transition customers to and through a smooth post sales implementation.</li>
<li>Deeply understand customer environments and requirements, identifying their platform needs, and designing architecture and solutions that delight.</li>
<li>Ensure successful adoption of Upbound and Crossplane technology into customer production environments.</li>
<li>Perform technical discovery to scope customer engagements and contribute to authoring Statements of Work.</li>
<li>Work directly with customers to troubleshoot and solve technical challenges relating to the implementation phase of deploying Crossplane and Upbound Cloud based control plane architectures into their production environments.</li>
<li>Solve problems and improve customer deployments by writing code, fixing bugs, and building scoped features within Upbound products, the provider ecosystem, and the Crossplane core code base.</li>
<li>Build and maintain a set of cloud native "reference platforms" that will help accelerate adoption and position Crossplane and Upbound as a central piece of the cloud native landscape. See as an example <a href="https://github.com/upbound/platform-ref-aws" target="_blank">https://github.com/upbound/platform-ref-aws</a>.</li>
<li>Work cross-departmentally to find solutions to complex scenarios and integration issues.</li>
<li>Be the technical voice of Upbound to the customer, and represent customer needs internally to influence product roadmap.</li>
<li>Be the trusted technical advisor to new and existing customers by identifying and presenting ongoing technical solutions as the Upbound product suite grows.</li>
</ul>
You are a good fit if you have: 
<ul>
<li>Written and maintained code that interfaces with the Kubernetes API, such as operators, controllers, add-ons, etc.</li>
<li>Managed production Kubernetes deployments or have been responsible for deploying/managing workloads running on Kubernetes in production.</li>
<li>A background in platform engineering/SRE with building an IDP (Internal Developer Portal). </li>
<li>A deep understanding of highly scaled and reliable services, solutions, and infrastructure in multiple major cloud providers.</li>
<li>Excellent communication skills - must be capable of effectively engaging and leading interactions with technical and business teams, and are comfortable presenting to customer and stakeholders at varying levels of management </li>
<li>Worked directly with customers and/or open source community members to troubleshoot and solve their complex technical issues leading to successful adoption.</li>
<li>Deployed and integrated the projects and tools of the Cloud Native Landscape, especially CNCF projects, into production environments.</li>
<li>Incorporated modern operational and application delivery tools and methodologies into your production deployment workflows, like those from HashiCorp (e.g. Terraform), CI/CD, IaC, and GitOps.</li>
<li>Programming skills in a modern language (Go is ideal).</li>
<li>The ability to work closely with people in a wide variety of disciplines from a wide variety of backgrounds.</li>
<li>Successfully managed multiple projects and priorities in a fast paced and dynamic environment.</li>
<li>Excitement and comfort being a key part of further defining, scaling, and making this critical part of our engineering and customer solutions efforts thrive.</li>
</ul>
It is a plus if: 
<ul>
<li>Crossplane experience is highly preferred. </li>
<li>You are actively involved or have contributed to the upstream Kubernetes community.</li>
<li>You have a history of speaking at technology conferences, blogging/writing technical articles, and/or contributing to a popular open source project.</li>
<li>You have worked in a startup and distributed/remote team before, and understand the unique challenges of a startup environment.</li>
<li>Current CKA or CKAD certification.</li>
</ul>
 #LI-REMOTE

Staff Solutions Architect [REMOTE]

<h3>Job Description</h3>
Job Description
Join our development team to build and maintain our applications. You'll work on cutting-edge features for our current products, and other platforms in our ecosystem, implementing AI-powered solutions and ensuring HIPAA compliance.
This position is based in New Bedford, MA and requires 5 days in office. 
Key Responsibilities:
<ul>
<li>Develop and maintain applications</li>
<li>Implement new features and enhance existing functionality</li>
<li>Write clean, maintainable, and well-tested code</li>
<li>Collaborate with the team on architecture decisions</li>
<li>Integrate AI and machine learning capabilities</li>
<li>Ensure HIPAA compliance in all implementations</li>
<li>Participate in code reviews and technical discussions</li>
</ul>
Requirements:
<ul>
<li>5+ years of full-stack development experience</li>
<li>Strong proficiency in Python, React and FastAPI</li>
<li>Experience with healthcare applications a plus</li>
<li>Understanding of HIPAA compliance requirements</li>
<li>Knowledge of modern web development practices</li>
<li>Experience with REST APIs and microservices</li>
<li>Familiarity with cloud platforms (AWS/Azure)</li>
</ul>
Benefits:
<ul>
<li>Competitive salary</li>
<li>Comprehensive health, dental, and vision insurance</li>
<li>401(k) </li>
<li>Flexible PTO policy</li>
<li>Professional development opportunities</li>
</ul>

Software Developer

<h3>Job Description</h3>
Job Description
Job Summary: Developing and maintaining company inspection reports. Inspecting goods or products according to quality and safety standards. Ensuring goods and products comply with company standards as well as Federal and State law. Ensuring test equipment is calibrated and working correctly.

Essential Duties and Responsibilities:
<ul>
<li>Responsible for maintaining high customer product acceptance through ensuring that products shipped adhere to product specifications at all phases of the operation. This includes inspecting incoming raw materials, purchased parts and outside service (OV) parts. In-process and final product acceptance, first article inspections and dock audits are also required.</li>
<li>Responsible for maintaining process acceptance through auditing production process at all phases of production. This auditing will include, but not limited to: 1st pc process, Frequency process, Setup process, Routing Audits, 5S Audits and Safety Audits, all as applicable. </li>
<li>Responsible as required, for training machine operators in inspection of product as determined by prints or support documentation. </li>
<li>Must have a complete understanding of inspection tools and how to use them. (As applicable to building).</li>
<li>Inspection and processing of Returned Goods (RAs), including required data entry, internal and external communications and required reporting. This includes sorting product as applicable. </li>
<li>Responsible as required, participate in Root Cause Analysis (RCA) and Corrective &amp; Preventive Actions (CAPA).</li>
<li>Must be knowledgeable in the effective use of Lean Six Sigma (LSS) tools and concepts to assist in process improvements as required. Serve as an active participant in LSS programs that promote continuous improvement. </li>
<li>Must be knowledgeable in ISO Standards and objectives to maintain and reinforce as needed. </li>
<li>Responsible for maintaining and recording accurate quality documentation in various company data collection systems, including first piece sheets, certified operator documentation and in-process records.</li>
</ul>
<ul>
<li>Must be able to work extended hours when required.</li>
<li>Maintains a safe and clean working environment by complying with procedures, rules, and regulations.</li>
<li>Contributes to team effort by accomplishing related results as needed.</li>
</ul>
<ul>
<li>Performs all other duties as assigned.</li>
</ul>
Required Knowledge, Skills and Abilities:
<ul>
<li>Must be honest, reliable and conscientious.</li>
<li>Task requires comprehension of high school math, reading, and writing skills.</li>
<li>Must be able to perform computer work.</li>
<li>Must be knowledgeable in Microsoft Excel, Word, e-mail and E2 database.</li>
<li>Must be knowledgeable in Standard Operating Procedures as it relates to the Quality Department.</li>
<li>Must be able to work well with others.</li>
<li>Must be able to read and understand Fabrication blue prints and Machining blue prints including Basic GD&amp;T.(As applicable). </li>
<li>Tasks require walking, bending, climbing, lifting and standing.</li>
<li>Tasks require the use of small hand tools, instruments and materials 60% of the time.</li>
<li>Tasks require visual inspection and reading measurement tools and instruments.</li>
<li>Tasks require flexibility and adaptability at a rapid pace.</li>
</ul>

Quality Technician 1st Shift 7AM-3PM

<h3>Job Description</h3>
Job Description
Job Title: Desktop Support Analyst 
Location: Wilmington, MA 
Position Overview:
We are seeking a customer-oriented, highly skilled, and experienced Desktop Support Analyst to join our IT team and provide onsite support and maintenance for desktop systems and software. This role requires an understanding of operating systems (Windows, macOS), hardware, software, security, and networking. The ideal candidate will have a strong ability to troubleshoot technical issues, manage desktop systems locally, and ensure seamless support to end-users while maintaining security and compliance standards. This role will install and configure hardware, troubleshoot software issues, and support various IT projects. Further, the Desktop Support Analyst will be heavily involved with onboarding new users.
Key Duties and Responsibilities
1. Customer, Client, and Team Orientation
· Develop and maintain strong internal working relationships across restor3d.
· Provide internal customer support by identifying, prioritizing, and confirming resolution of reported IT problems
· Understand the objectives, responsibilities, and mission of the IT department and work towards those goals.
· Assist in planning and executing work activities; adapt to changing conditions.
2. Desktop Support &amp; Troubleshooting
· Provide desktop support to end users, addressing hardware, software, and application issues across various operating systems (Windows, macOS, and others).
· Install, configure, repair, and maintain desktop systems, including workstations, printers, mobile devices, and other peripherals.
· Respond to and resolve technical issues related to operating systems, applications, and hardware via a ticketing system.
· Offer both remote and on-site support to ensure swift resolution of issues and minimize disruptions, enhancing the end-user experience.
· Manage and implement software installations, updates, and patches to maintain system security and functionality.
· Monitor and maintain Active Directory groups/users.
3. Security &amp; Risk Management
· Work closely with the security team to ensure compliance with company security standards and best practices for desktop systems.
· Proactively monitor desktop systems for vulnerabilities, implementing corrective actions as necessary to secure systems.
4. Asset Management &amp; Documentation
· Onboard new users to the IT environment by providing end-user training on best practices for desktop applications, IT systems, and network security to promote effective usage and safety.
· Oversee new account creation and account change requests.
· Create and update documentation for desktop systems, network configurations, and troubleshooting procedures.
· Regularly update and maintain knowledge base articles, providing valuable resources for both end users and IT staff across locations.
· Track hardware and software inventory.
5. Perform other duties and responsibilities as assigned.
Qualifications and Experience
Required: 
· Associate’s degree in information technology, Computer Science, or a related field, or equivalent experience.
· 2+ years of experience in desktop support, IT helpdesk, or technical support roles.
· Strong experience with desktop support across various operating systems (Windows, macOS), including hardware, software, and application issues.
· Understanding of networking technologies such as TCP/IP networking, VPN, and Wi-Fi troubleshooting.
· Experience with helpdesk ticketing systems (e.g. ServiceDesk Plus, ServiceNow, Jira, Zendesk, etc.)
· Excellent troubleshooting and problem-solving skills with a customer-focused approach.
· Strong verbal and written communication skills, able to communicate effectively with both technical and non-technical stakeholders.
Preferred:
· Experience supporting IT systems in regulated industries (e.g., FDA, GMP, ISO compliance environments).
· Industry certifications such as Microsoft Certified or CompTIA A+.
· Experience with cloud platforms and Microsoft 365 administration. Experience with managing enterprise-level desktop support solutions and network systems.

Desktop Support Analyst

<h3>Job Description</h3>
Job DescriptionSalary: 
We are always interested in meeting outstanding applicants. If there are no current openings for a position that fits your qualifications, please apply here.
Please be sure to address the following in your cover letter:
<ol>
<li>The department and position that interests you</li>
<li>Your level of experience and education</li>
<li>What interests you about SMMA </li>
</ol>
Thank you for your interest in our firm! We look forward to hearing from you.
 
About the Firm
70 years ago, SMMA pioneered an approach that integrates architecture, engineering, interior design, and planning to turn the most tangled design problems into refined and unexpected answers. Together, our diverse, integrated team of experts works across disciplines, sharing perspectives, inspirations, and ideas. We are bound by mutual trust, aligned by shared values, and united in focus on a single goalour clients goal.
 
Our work straddles seven markets Development, Government, Higher Education, K-12, Life Sciences, Technology, and Workplacewith the opportunity to work across a wide range of projects and specialisms.
SMMA is a 100% employee-owned company, where every team member is an invested stakeholder. Our collective ownership fuels our passion for excellence, driving us to attract top talent and deliver exceptional results for our clients. Here, your voice matters, your ideas shape our future, and your success directly contributes to our shared growth.
 
Company Perks
<ul>
<li>Employee-owned firm with Employee Stock Ownership Program</li>
<li>Hybrid work-from-home policy</li>
<li>Competitive benefits including paid time-off, company-funded MA Paid Family and Medical Leave, company-paid dental plan, company-paid life insurance, and 401(K) matching</li>
<li>Employee Assistance Program (includes confidential emotional support, legal guidance, and financial resources)</li>
<li>Mentor/protg program</li>
<li>Educational reimbursement</li>
<li>Licensure and membership reimbursement</li>
<li>Lunch and Learns with internal and external speakers</li>
</ul>

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