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<h3>Job Description</h3>
Job Description
The Senior Systems Administrator is accountable for the configuration, maintenance, and operation of the company’s critical enterprise applications/systems. Recommends and researches enhancements to existing enterprise systems and solutions to evolving business needs. Ensures that operating systems, hardware, software systems, and related operating procedures are updated to meet organizational needs. Design and develop strategies for software deployment. Serve as a technical expert in the area of system administration for complex systems. Ensure compliance with the companies Access Control Policy and standards while granting elevated system privileges. Provide Tier 2 and Tier 3 IT support via e-mail, phone, and face-to-face contacts. Assist employees with advanced technical questions about products and software. Leverage system expertise to diagnose reported issues and resolve them in a timely and efficient manner. Actively participate in project management research, system implementations, and a wide range of system administrative duties. Monitor the performance of business-critical servers, software, and hardware.
Major Duties and ResponsibilitiesWeightDescription 25%
Design, develop, plan, and strategize hardware and software upgrades to support system growth, new system features, enhancements, and updates for employee service delivery channels. Configure internal systems and drive and deliver smooth deployment of new applications.
 20%
Direct and administer the day-to-day operational/enterprise system processes. Collaborate with management on complex process improvements.
 15%
Install, maintain, modify, and patch PC and software, including the server network, and devices, working with tech support vendors, field engineers, and third-party vendors as necessary. Evaluate, test, and install new products, upgrades, and workflows on the enterprise systems. Test new enhancements/service packs.
 10%
Manage and support vendor relationships. Liaison to all outside vendors and support centers to interface with enterprise systems. Collaborate with vendors for issues troubleshooting and updating systems.
 10%
Monitor system performance, IT system operations, and storage utilization to minimize downtime. Ensure working conditions of workstations including software license management. Perform enterprise system troubleshooting and routine system maintenance. Report problems to external system providers, such as telecom, web host, and software vendors to resolve. Adhere to IT policy standards for use, operations, and security of network, personal computers, and data.
 10%
Ensure and promote the development of IT team members through coaching, training, and mentoring.
 10%
Manage and monitor software and hardware, related to email, enterprise systems, FedLine, imaging, and other automated systems. Troubleshoot and resolve issues related to Tier 2 or Tier 3 employee requests for technical assistance by phone and in person.
 
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
 Knowledge and SkillsExperience
Three years to five years of similar or related experience, including preparatory experience.
Education/Certifications/Licenses
A college degree.
Interpersonal Skills
A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.
Other Skills
COMPETENCIES: Must be at least 18 years of age. Favorable Background, Credit, Criminal, Bondability, and Reference Checks required. (Motor Vehicle check dependent on position.) Travel to other branches or locations may be required depending on position. Will be required to work outside of scheduled hours to respond to technology issues.
ADA RequirementsPhysical Requirements
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled private office with minimal noise
Mental and/or Emotional Requirements
Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Senior Systems Administrator

<h3>Job Description</h3>
Job Description
Location: 547 Amherst St, Nashua, NH (In-person, full-time position with periodic on-site client visits and on-call rotation) Employment Type: Full-Time, Salaried Job Overview: We are looking for an experienced IT Support Technician to join our team and provide top-tier support to our clients. In this role, you'll handle a wide range of technical issues, from routine troubleshooting to complex deployments, while managing the unique needs of multiple clients across varied environments. This position requires a blend of technical expertise, excellent communication skills, and a proactive mindset to ensure swift resolutions and outstanding service. While primarily focused on help desk support, you'll also participate in deployments and ongoing support, making this an ideal opportunity for someone who enjoys hands-on involvement in all aspects of IT operations. Required Qualifications:
<ul>
<li>Proven experience in an MSP environment, with a strong ability to manage and prioritize the needs of multiple clients in varied technical setups.</li>
<li>Fundamental troubleshooting knowledge of Windows, MacOS, iOS, and Android operating systems.</li>
<li>In-depth expertise in Windows troubleshooting, including diagnostic utilities and advanced problem-solving techniques.</li>
<li>Solid understanding of Active Directory, GPOs, Entra Active Directory, Intune endpoint management, SharePoint, Teams, server backups, firewall management, and antivirus troubleshooting.</li>
<li>Fundamental networking skills, including DNS, DHCP, IP subnetting, NAT, PAT, and concepts equivalent to CompTIA Network+ certification.</li>
<li>Fluency in English with friendly, professional communication skills and the ability to explain technical concepts clearly to non-technical users.</li>
<li>Strong problem-solving abilities, with a track record of quickly diagnosing and resolving diverse technical challenges.</li>
<li>Ability to work full-time in our Nashua, NH office, with flexibility for periodic on-site client visits and on-call rotations.</li>
<li>A positive, hardworking attitude, team-oriented mindset, and commitment to delivering best-in-class technical support.</li>
</ul>
Preferred Qualifications (Plus):
<ul>
<li>Experience with Hyper-V and VMware management.</li>
<li>Familiarity or exposure to industry compliances such as HIPAA, PCI-DSS, CMMC, and other common IT standards.</li>
<li>Relevant certifications (e.g., CompTIA A+, Network+, Microsoft certifications) – we support and pay for exam fees to help you advance!</li>
<li>A passion for continuous learning and staying ahead of emerging IT trends.</li>
</ul>
Key Responsibilities:
<ul>
<li>Provide efficient and professional help desk support via phone, email, remote access, and on-site visits as needed.</li>
<li>Quickly diagnose and resolve technical issues across Windows, MacOS, iOS, and Android devices.</li>
<li>Manage and troubleshoot Active Directory, Group Policy Objects (GPOs), Entra Active Directory, Intune endpoint management, SharePoint, Teams, server backups, firewalls, and antivirus systems.</li>
<li>Apply fundamental networking knowledge to address networking issues.</li>
<li>Prioritize requests across multiple clients in diverse IT environments, ensuring timely and effective resolutions.</li>
<li>Participate in deployments, installations, and on-site troubleshooting at client locations in the Nashua area and beyond.</li>
<li>Rotate On-Call duties to provide after-hours support as required.</li>
<li>Collaborate with team members to share knowledge, improve processes, and deliver innovative solutions.</li>
<li>Maintain detailed documentation of issues, resolutions, and client interactions to support continuous improvement.</li>
</ul>
 What We Offer:
<ul>
<li>Competitive salaried compensation based on experience.</li>
<li>Comprehensive benefits package, including health, dental, and vision insurance.</li>
<li>401(k) retirement plan.</li>
<li>Performance-based bonus program to reward your hard work and achievements.</li>
<li>Company-paid certification exams and ongoing professional development opportunities.</li>
<li>A growing company with ample career advancement paths – from senior technician roles to specialized IT positions.</li>
<li>Collaborative and inclusive work environment where your ideas are valued and innovation is encouraged.</li>
<li>Opportunities to work with cutting-edge technologies and contribute to meaningful projects that impact our clients' success.</li>
<li>Supportive team culture focused on work-life integration, with resources for managing On-Call demands and promoting well-being.</li>
</ul>
We are committed to fostering a workplace where smart, motivated professionals can excel. If you have a growth mindset, a dedication to excellence, and a desire to be part of a team that's shaping the future of IT services, apply today!
Company DescriptionNetlogic Computer Consulting is a dynamic and growing IT Managed Services Provider (MSP) dedicated to delivering exceptional technical support and solutions to a diverse portfolio of clients. Our team thrives in a fast-paced environment where innovation, collaboration, and client satisfaction are at the core of everything we do. As we expand, we're seeking passionate individuals who are eager to grow their careers while contributing to a company that values hard work, integrity, and a positive attitude. If you're motivated to provide best-in-class IT support and excited about tackling complex challenges in a supportive team setting, we want to hear from you! 
<h3>Company Description</h3>
Netlogic Computer Consulting is a dynamic and growing IT Managed Services Provider (MSP) dedicated to delivering exceptional technical support and solutions to a diverse portfolio of clients. Our team thrives in a fast-paced environment where innovation, collaboration, and client satisfaction are at the core of everything we do. As we expand, we're seeking passionate individuals who are eager to grow their careers while contributing to a company that values hard work, integrity, and a positive attitude. If you're motivated to provide best-in-class IT support and excited about tackling complex challenges in a supportive team setting, we want to hear from you!

IT Support Technician - Experienced MSP Professional

<h3>Job Description</h3>
Job DescriptionAt WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability, resting heart rate, and sleep quality to provide personalized insights into users' fitness, health, and recovery.&nbsp; As a Software Engineer I (Backend) in the Healthcare group, you will help build and maintain exciting features that drive real health outcomes and connect members to our powerful data science algorithms through beautiful visualizations. You will help our members understand all aspects of their health: physical, mental, emotional, hormonal and guide them in ways to take action to improve it. Healthcare works with cutting-edge technology and research in both the medical and wellness industry, ranging from launching medical devices such as ECG, to expanding into the clinical space with Advanced Labs, to developing novel measurements and insights like WHOOP Age and Menstrual Cycle Insights.RESPONSIBILITIES:
<ul>
<li>Develop and maintain backend services using Java, Kafka, Postgres, and AWS</li>
<li>Collaborate with cross-functional teams including product, data science, and software engineering to deliver key features</li>
<li>Contribute to new feature ideation, planning, and development</li>
<li>Write clean, testable, and maintainable code</li>
<li>Participate in code reviews, technical discussions, and sprint planning</li>
<li>Continuously learn and grow within WHOOP’s engineering environment</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Some experience or strong academic background in backend development (Java preferred)</li>
<li>Basic familiarity with RESTful APIs and relational databases (e.g., Postgres)</li>
<li>Interest in asynchronous processing systems (e.g., Kafka, SQS) is a plus</li>
<li>Strong desire to learn, grow, and contribute to a fast-paced engineering team</li>
<li>Effective communicator and enthusiastic team player who thrives on continuous learning and direct feedback.&nbsp;</li>
<li>Comfortable adapting and iterating in a dynamic, evolving environment.&nbsp;</li>
<li>Eager and willing to learn and grow rapidly with AI and AI tools.&nbsp;</li>
</ul>
This posting is for an immediate new hire to our team. For those graduating in the spring of 2026 seeking entry level roles, we kindly ask that you check out this New Grad Opportunities job posting instead to be considered for roles opening at that time. Thank you. Learn more about our Software Org and how to be successful in your&nbsp;engineering&nbsp;career at WHOOP via our&nbsp;Career Framework. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in&nbsp;E-verify&nbsp;to determine employment eligibility.&nbsp; It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $105,000 - 135,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.&nbsp; In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Software Engineer I (Backend, Healthcare)

<h3>Job Description</h3>
Job Description
Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future!
Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness. We offer a competitive benefits package that includes health, dental, vision, wellness programs, employee discounts, retirement plans, tuition reimbursement, ongoing development, advancement opportunities and more. 
Founded in 1846, today HP Hood is one of the largest and most trusted food and beverage manufacturers in the United States. Our portfolio of national and super-regional brands and licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more.
We are unable to offer sponsorship or relocation at this time.
This is a hybrid role, 3 days onsite in Lynnfield, MA
The Project Manager (PM) is responsible for managing projects across multiple functional areas and geographically spread locations. The PM facilitates, organizes, and manages implementations and ongoing support initiatives contributing to business goals and company objectives. The PM will also create and manage reports, communication, and documentation. 
At HP Hood, the PM will report to the Senior Project Manager and work closely with members of the IT department, Process Improvement analysts, business teams, and external vendors to define, schedule, and manage deliverables. 
Others who have excelled in this role have brought a love of organization, a passion for learning, and a healthy dose of curiosity. In the PMO, it's our job to define and implement clear work management standards while promoting teamwork, wellness, and success.
Essential Duties and Responsibilities:
<ul>
<li>Manage the definition, planning, implementation, and acceptance of small- to large-scale projects and initiatives, achieving on-time and high-quality delivery. Identify, document, and track risks and facilitate solutions. Escalate issues to management when necessary. Follow up on deliverables with project members.</li>
<li>Track vendor adherence to agreements and expenditure against contract &amp; other budgetary constraints; share regular report outs with PMO Leadership for review and risk mitigation. Manage budgets and financial resources effectively for the wise use of company funds.</li>
<li>Serve as focal contact for project activities &amp; communications; track, update, and communicate status &amp; metrics of assigned projects, ongoing support initiatives, and tasks. </li>
<li>Employ appropriate methods to motivate, coordinate, facilitate, and administer the project team. Prioritize deliverables and manage workload for your team members using our work management tool, Wrike. Raise over allocation and resource conflicts to PMO Leadership.</li>
<li>Master the ins and outs of our project management tool, Wrike, to function as an expert; learn other tools as needed. Provide set up assistance and training to other users as assigned. Coach others daily on use of our tools, understanding that adapting to a new tool may be difficult for some users. Practice patience, respect, and understanding. Review tools regularly for accuracy and request updates from users as needed.</li>
<li>Identify process weaknesses and areas for improvement. Make recommendations and build out workflows to support new processes and train users.</li>
<li>Follow Lean-Agile methodologies and coach project teams on the use of them.</li>
<li>Continue professional development in project management, Lean-Agile, and business and technical areas to keep up to date with industry developments and company changes.</li>
<li>Travel as needed to gather business requirements and successfully implement projects at company locations. Travel will be sporadic and may include periods of up to 100% travel intermixed with periods of no travel. Project implementations may occur during non-peak business hours.</li>
<li>Perform other duties assigned by PMO Leadership.</li>
</ul>
Education and Experience:
<ul>
<li>Required:
<ul>
<li>BA/BS degree in a relevant discipline or an equivalent combination of education, training, and experience.</li>
<li>5+ years of corporate business experience with 3+ years of experience independently managing technical</li>
<li>A demonstrable track record of successful service &amp; support with internal or external customers up to the executive officer level (for example, through project management, account management, marketing initiatives, human resources, communications, etc.).</li>
<li>Experience leading initiatives through an online project management tool (such as Wrike, JIRA, Asana, etc.), preferably as an admin or super-user.</li>
<li>Must be authorized to work in the United States without sponsorship of any kind now or in the future.</li>
</ul>
</li>
</ul>
<ul>
<li>Preferred:
<ul>
<li>Master's in Business Administration (MBA)</li>
<li>Experience managing SAP or other ERP implementations</li>
<li>Experience in Manufacturing/Distribution, with CPG/Food &amp; Beverage experience ideal</li>
</ul>
</li>
</ul>
Skills and Competencies:
<ul>
<li>Proficient in MS Office Suite, including PowerPoint &amp; Excel.</li>
<li>A "can do" attitude and a positive approach to working with others.</li>
<li>Excellent communication and interpersonal skills, coupled with an ability to build strong collaborative relationships across departmental boundaries.</li>
<li>Self-directed, results-oriented, and comfortable working with a diverse set of stakeholders.</li>
<li>Able to learn independently via video tutorials and willing to engage with external vendors as needed.</li>
<li>Able to actively listen and respond well to evolving priorities. No two days are alike in a PMO!</li>
</ul>
#LI-LG1 #LI-hybrid
Exact compensation may vary based on skills, experience and location.
The pay range for this position is$120,000—$130,000 USD
HP Hood is an Equal Opportunity Employer 
Female/Minority/Veteran/Disabled
"VERVRAA Federal Contractor"
Privacy Policy
CCPA
For Applicants in Massachusetts - It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Employment is subject to verification of an applicant's identity and eligibility for employment in the United States as required by immigration laws. We are unable to assist with sponsorship at this time.

Project Manager, IT

<h3>Job Description</h3>
Job Description
About the job position
As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.
At Prestige Travel Agency by Mich, based in United States, we pride ourselves on delivering personalized, high-quality service to travelers across the country.
Key Responsibilities
<ul>
<li>Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.</li>
<li>Support clients with booking modifications, cancellations, and special travel requests.</li>
<li>Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.</li>
<li>Follow up with clients to confirm travel plans and gather feedback post-trip.</li>
<li>Address concerns with empathy and efficiency, ensuring client satisfaction.</li>
</ul>
Benefits
<ul>
<li>Remote flexibility – work from anywhere, with hours that fit your lifestyle.</li>
<li>Exclusive travel perks and access to industry-only discounts.</li>
<li>Professional growth – ongoing training and support from a dedicated team.</li>
<li>Be part of a passionate community focused on building dreams and memories through travel.</li>
</ul>
What We’re Looking For
<ul>
<li>Excellent communication skills—both written and verbal.</li>
<li>A background in customer service, ideally within travel, tourism, or hospitality.</li>
<li>High attention to detail, strong organizational habits, and a proactive mindset.</li>
<li>Tech-savvy and able to learn new systems and booking tools quickly.</li>
<li>A genuine enthusiasm for travel and helping others create memorable experiences.</li>
</ul>
Apply now and be part of our team!

Remote Travel Representative Specialist

<h3>Job Description</h3>
Job Description
Location: This is a remote position open to candidates based in Atlanta, GA; Austin, TX; Burlington, VT; or Tallahassee, FL. 
Reports to: Director, Information Technology 
Salary range: $110-$130k 
Who We Are  
At Aptarro, we believe the best work happens when people feel valued, supported, and empowered to thrive! Our culture is grounded in our A.R.R.O.W core values, which guide everything we do and keep us moving forward – together. 
 ✔Agile Mindset – We adapt and pivot with purpose. 
✔ Relentless Resourcefulness – We find solutions, no matter the challenge. 
✔ Raise Your Hand – We step up, own it, and contribute. 
✔ Only What Matters – We simplify and focus on what drives impact. 
✔ We Do Hard Things Together – We solve tough problems as a team. 
We help healthcare providers get paid accurately and on time—without getting stuck in the complexity of billing, coding, and compliance. Our Revenue Cycle Management (RCM) solutions reduce denials, ensure compliance, and integrate seamlessly with EHRs, practice management, and hospital information systems—so providers can focus on what matters most: patient care. 
We help our customers make right easy—every day. 
What You’ll Do 
We’re looking for a hands-on Senior Cloud Infrastructure Engineer/Architect who can own, optimize, and evolve our Azure-based infrastructure. You’ll be the technical leader behind the reliability, security, scalability, and cost efficiency of our cloud platform, ensuring our customers have a seamless, secure, and high-performing experience. 
In this role, you will: 
<ul>
<li>Administer, maintain, and optimize multiple Azure Kubernetes Service (AKS) clusters supporting our multi-tenant platform </li>
<li>Manage Azure SQL databases including elastic pools, backups, connectivity, and performance tuning</li>
<li>Deploy and maintain infrastructure-as-code environments using Terraform and Git workflows</li>
<li>Configure and improve monitoring, logging, and observability using Azure Monitor, Log Analytics, Prometheus, and Grafana</li>
<li>Manage Log Analytics workspaces and implement cost optimization strategies</li>
<li>Troubleshoot application connectivity, AKS workloads, and database issues</li>
<li>Implement and maintain security controls across all platform resources, including RBAC and identity configurations</li>
<li>Automate operational processes using PowerShell, Python, and Bash</li>
<li>Create and maintain runbooks, documentation, and operational procedures</li>
<li>Collaborate closely with Development and DevOps teams to support infrastructure requirements and deployment patterns</li>
<li>Participate in an on-call rotation to ensure availability of critical cloud infrastructure services</li>
</ul>
What You’ll Bring 
<ul>
<li>3–5 years of experience in cloud infrastructure, ideally with strong hands-on Azure experience</li>
<li>Hands-on Azure experience across core services including AKS, Azure SQL, networking (VNets, NSGs, Private Endpoints), and RBAC.</li>
<li>Strong understanding of Kubernetes fundamentals (node pools, autoscaling, namespaces, deployments) and experience supporting AKS in production.</li>
<li>Experience with infrastructure-as-code using Terraform and automation using PowerShell, Python, or Bash.</li>
<li>Solid knowledge of monitoring and observability using Azure Monitor, Log Analytics, Prometheus, or Grafana.</li>
<li>Ability to troubleshoot application, connectivity, and database issues across a distributed cloud environment.</li>
<li>Strong documentation habits, clear communication skills, and the ability to work independently in a fast-paced setting.</li>
<li>Preferred: Experience supporting multi-tenant SaaS environments, security/compliance frameworks, and cost optimization.</li>
</ul>
Certifications 
<ol>
<li>Required: Azure Administrator Associate (AZ-104) or ability to obtain within 90 days</li>
<li>Preferred: AZ-305, AZ-700, CKA/CKAD, AZ-500, AI-102, Azure Database Administrator Associate (DP-300), Terraform Associate, FinOps Practitioner.</li>
</ol>

Senior Cloud Infrastructure Engineer

<h3>Job Description</h3>
Job DescriptionBoston Materials produces advanced materials with enhanced energy transfer properties using its patented Z-axis Carbon Fiber technology. The Company's products solve critical performance bottlenecks in applications spanning thermal, electrical, and structural use cases. Its breakthrough Liquid Metal ZRT thermal interface material is designed for the most demanding AI Infrastructure. Boston Materials is committed to expanding high-volume manufacturing in the United States. For more information, visit&nbsp;<a href="https://www.bomaterials.com/&amp;nbsp" target="_blank">https://www.bomaterials.com/&amp;nbsp</a>; ABOUT THE OPPORTUNITYNot often in one’s career do we get the chance to— Get close to the mission. Getting a real sense of what the business does and how our work directly affects the outcome. Where everyone is involved with the company’s success. No layers, no silos, no bureaucracy. Just the opportunity to make the greatest impact with the most responsibility.Move faster. Adapting to changes in the market at record speed. No multi-layer signoffs and approvals. Instead, the latitude needed to get a new idea, product, or process off the ground quickly. Where we can experiment and test new ideas— and are encouraged to do so. We create solutions to problems that our customers truly care about, and we understand that customers won’t wait for us to figure them out.Branch beyond the role. We’re not defined by past experiences or confined by our current job description. Every day offers opportunities to have influence and be challenged with new projects and tasks. Working shoulder-to-shoulder with some of the top talent in the industry, we’re able to showcase our talents, expand our knowledge, develop new skills, and take ownership and act. All while contributing to the overall success of the organization.Create critical solutions. Join us to solve the most critical challenges facing the Advanced Semiconductor, AI Infrastructure, and Advanced Materials industries.&nbsp;Opportunity knocks at Boston Materials. Will you answer the call? Your Role We are actively seeking a hardware test engineer to work hands-on with advanced hardware systems such as GPUs, AI accelerators, and thermal test vehicles. This role will lead the testing and evaluation of thermal interface materials (TIMs), the core product line at Boston Materials. Typical activities include tearing down/modifying computer hardware, writing software (Python, CUDA, etc.) to control/interface with high-powered chips, and interpreting and processing data streams (primarily thermal) from PC cards, servers, and specialized hardware. You will play a large role in the assembly, operation, data collection, and overall system optimization for thermal stress tests.&nbsp;Your Responsibilities
<ul>
<li>Teardown and modifications of electronics such as computers, laptops, GPU cards, AI accelerators, and thermal test vehicles.&nbsp;</li>
<li>Hands-on work with mechanical assemblies, wiring, material testing, usage of general power tools.&nbsp;</li>
<li>Conduct experiments and tests (such as overclocking and stress testing) on thermal interface materials to evaluate their performance and properties.&nbsp;</li>
<li>Optimize data collection, processing, and analysis from testing equipment.&nbsp;</li>
<li>Automate data collection wherever possible.&nbsp;</li>
<li>Influence design and fabricate tooling/fixtures, incorporating CAD, 3D printing, milling/CNC, and waterjetting.&nbsp;</li>
<li>Collaborate with cross-functional teams to improve material performance and manufacturing processes.&nbsp;</li>
<li>Participate in design reviews and provide feedback on engineering designs.&nbsp;</li>
<li>Help maintain laboratory equipment and ensure a safe working environment.&nbsp;</li>
<li>Document all work according to company protocols and industry standards.&nbsp;</li>
<li>Stay updated on the latest advancements in computer technology and thermal management.&nbsp;</li>
</ul>
Your Skills and Expertise
<ul>
<li>Experience with computer building, CPU/GPU hardware, or modifications of electronic assemblies.&nbsp;</li>
<li>General coding proficiency (primarily Python). Experience with GPU coding or server-specific protocol is a plus.&nbsp;</li>
<li>Proficiency in Linux and ARM platforms.</li>
<li>Familiarity with thermal interface materials and their applications.&nbsp;</li>
<li>Experience with laboratory testing and data analysis is a plus.&nbsp;</li>
<li>Strong analytical and problem-solving skills.&nbsp;</li>
<li>Excellent written and verbal communication skills.&nbsp;</li>
<li>Ability to work independently and as part of a team.&nbsp;</li>
<li>Good organizational skills and attention to detail.&nbsp;</li>
<li>Knowledge of materials science and engineering principles.&nbsp;</li>
</ul>
Summary of Benefits
<ul>
<li>Health, Vision &amp; Dental – Boston Materials pays 75% of Health, Vision and Dental Care coverage for employee and dependents&nbsp;</li>
<li>401(k) plan&nbsp;</li>
<li>4 weeks of supplemental Paid Parental and Family Leave&nbsp;</li>
<li>Unlimited Paid Time Off&nbsp;</li>
<li>Holidays: 14 days/year&nbsp;</li>
</ul>
Boston Materials is an EOE and at the forefront of materials innovation, the key to which is diverse teams with unique backgrounds and experiences. We are committed to employing a diverse workforce with equal employment opportunities regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, marital status, veteran status, or disability. Applicants must be currently authorized to work in the US on a full-time basis.

Hardware Test Engineer

<h3>Job Description</h3>
Job Description
We are looking for a mid to senior Java developer, responsible for the development and maintenance of back-end services supporting our mobile banking apps and online banking channel. The developer will be working alongside analysts, QA testers and other Back end and Front-end engineers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential. Responsibilities: • Design, build, and maintain services • Ensure the performance, quality, and responsiveness of services • Collaborate with a team to define, design, and ship new features • Identify and correct bottlenecks and fix bugs • Help maintain code quality, organization, and automation Skills: • Classroom &amp; In-Field Experience with Java 17 or greater • Familiarity with AI-powered development tools (e.g., GitHub Copilot, AI-assisted debugging) to enhance productivity and code quality • Good understanding of networks and how they play into applications • Understanding &amp; Experience with Web Applications &amp; Web Services • Experience with typical development workflows, such as building, testing, &amp; deploying applications • Experience &amp; solid understanding of source control such as SVN or Git • Knowledge &amp; experience with databases, SQL, and connecting applications to them • Comfortable with troubleshooting multiple interconnected applications in an environment setting • Understand application scaling and how dependent connected services can impact performance • Awareness of sustainable coding practices and energy-efficient system design • Has demonstrated will &amp; ability to learn new technologies • Knowledge/experience with Spring/Spring Boot • Experience with Micro Service Architectures • Experience with developing Cloud applications/systems (Microsoft Azure strongly Preferred) • Experience working in Agile environment • Advanced knowledge of Banking/Financial Industry standards and practices

Senior Java Developer

<h3>Job Description</h3>
Job DescriptionJob Title: IT Service Desk Quality Assurance Analyst Company: Virtual Technologies Group (VTG) Position Availability: Evergreen, Anticipated January 2026 Location: Manchester, NH (Local Surrounding Area) Department: Help Desk Operations Position Type:&nbsp;Full-Time, Part Time Employee Type: FTE, Hourly&nbsp;&nbsp;&nbsp; Compensation Range:&nbsp;$60,000 - $75,000 Company Overview:&nbsp; Virtual Technologies Group is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With a team of highly skilled professionals, we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group, we are dedicated to shaping the future of technology and making a positive impact on the world. The IT Service Desk Quality Assurance (QA) Lead/Analyst is responsible for developing, executing, and maintaining the quality assurance program for the Service Desk supporting the higher education university environment. This role involves monitoring, evaluating, and analyzing Service Desk interactions (calls, chats, email, tickets) to ensure adherence to established policies, procedures, technical accuracy, and customer service standards. The QA Lead/Analyst is critical in providing data-driven insights to management and training teams for continuous service improvement. Key Responsibilities Quality Monitoring and Evaluation
<ul>
<li>Design and maintain the official QA scorecard and evaluation criteria for all Service Desk channels (voice, chat, email, and ticket documentation).</li>
<li>Conduct regular, unbiased, and statistically sound monitoring of analyst interactions to assess technical troubleshooting accuracy, process compliance (e.g., ITIL, security procedures), and soft skills (e.g., tone, empathy, clarity).</li>
<li>Document and score evaluations, providing detailed, constructive feedback to Team Leads for coaching and performance management.</li>
<li>Lead "calibration sessions" with Team Leads and the Trainer to ensure consistency and fairness in the application of quality standards across all supervisors.</li>
</ul>
Reporting and Analysis
<ul>
<li>Perform root cause analysis on low-scoring evaluations and negative customer feedback (CSAT surveys) to identify systemic process failures or knowledge gaps.</li>
<li>Develop and maintain comprehensive reports on quality performance trends, compliance metrics, and analysis of failure points, presenting findings and actionable recommendations to Service Desk management.</li>
<li>Track and report on the effectiveness of remedial coaching and training by measuring post-training quality improvements.</li>
<li>Identify and flag any potential compliance or security risks observed during the quality review process.</li>
</ul>
Process Improvement and Documentation
<ul>
<li>Collaborate closely with the Trainer to translate quality findings and knowledge gaps into specific, targeted training content and curriculum adjustments.</li>
<li>Work with the Deputy Operations Manager and Team Leads to revise and improve Standard Operating Procedures (SOPs) based on quality findings and best practice.</li>
<li>Assist in maintaining and auditing the accuracy of the Service Desk Knowledge Base, ensuring quality standards are met in all published documentation.</li>
</ul>
Required Qualifications
<ul>
<li>Bachelor's degree in a relevant field or equivalent practical experience.</li>
<li>Minimum of 3+ years of experience in a Quality Assurance or Quality Analyst role within an IT Service Desk or Contact Center environment.</li>
<li>Proven experience developing and administering quality monitoring forms and calibration processes.</li>
<li>Strong familiarity with IT Service Management (ITSM) tools and processes (ITIL Foundation certification is a plus).</li>
<li>Experience using: Service Now ITSM, Power BI,&nbsp; D2L Brightspace, Ellucian Banner, telephony solutions (RingCentral, Five9), Microsoft 365, desktops, laptops, Windows OS 10 &amp; 11, LogMeIn Rescue.&nbsp; </li>
</ul>
Skills and Competencies
<ul>
<li>Analytical and Detail-Oriented:&nbsp;Exceptional attention to detail with a strong ability to analyze large sets of data, identify trends, and translate them into clear, actionable reports.</li>
<li>Objectivity and Impartiality:&nbsp;Ability to maintain neutrality and objectivity when evaluating staff performance.</li>
<li>Communication:&nbsp;Excellent written and verbal communication skills, necessary for writing clear reports and providing effective feedback to management.</li>
<li>Technical Knowledge:&nbsp;Solid understanding of common IT Service Desk operations, including troubleshooting methodologies for hardware, software, and networking issues.</li>
<li>Integrity:&nbsp;High level of professionalism and integrity in handling sensitive performance data and analyst feedback.</li>
</ul>
 Why Join Us? At Virtual Technologies Group we provide more than just IT solutions—we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry. Join a team that values innovation, collaboration, and professional development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or make a real impact, we’re committed to helping you build a rewarding career. Benefits Overview: VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match. EEO Statement: VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact <a href="mailto:HR@vtgus.com" target="_blank">HR@vtgus.com</a>.
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IT Service Desk Quality Assurance Analyst

<h3>Job Description</h3>
Job Description
DEKA Research &amp; Development, located in Manchester, NH, is seeking a Senior Test Engineer to work in a dynamic medical device R&amp;D environment. This is a high visibility role with a&nbsp;direct impact on the success of our projects. It will be a great opportunity to work on some amazing projects that make a positive impact on the world. Do you want to make a difference with your work? At DEKA you can!
How you will make an impact as a Senior Test Engineer:
<ul>
<li>Writing test plans, test procedures&nbsp;and other activities involving performance, durability, and reliability assessments</li>
<li>Understand device design and core technologies in order to inform test method development</li>
<li>Determining test coverage for revisions to design</li>
<li>Creating and evaluating test fixtures needed for product design verification</li>
<li>Contributing to design failure investigations that may impact Risk Assessment, Hazard Analysis, and FTAs</li>
<li>Participating and contributing toward regulatory and agency submissions</li>
<li>Authoring Quality Plans, Test Summaries, and other documents</li>
</ul>
What you need to be successful Senior Test Engineer:
<ul>
<li>BS in Biomedical, Mechanical and/or&nbsp;Robotics/ Automation Engineering</li>
<li>3+ years' experience testing&nbsp;electro-mechanical devices (medical devices preferred)</li>
<li>Must have laboratory/ wet lab skills and experience</li>
<li>Must have fluid system handling experience</li>
<li>Leadership and/or mentoring experience&nbsp;</li>
<li>Knowledge and deep understanding of engineering fundamentals</li>
<li>Capability to create and clearly explain team objectives and write procedures for others to follow</li>
<li>Demonstrated problem solving ability and techniques</li>
<li>Ability to work as part of an interdisciplinary team</li>
<li>Self-motivated and able to self-prioritize</li>
<li>Must have excellent verbal and written communication skills</li>
</ul>
Preferred skills and experience:&nbsp;
<ul>
<li>Knowledge of FDA&nbsp;Quality System Regulations (QSRs) and/or ISO&nbsp;13485, and other medical device industry experience</li>
<li>Experience with&nbsp;research, development, and product testing</li>
<li>Experience writing procedures for others to follow</li>
<li>Experience with data and failure analysis</li>
<li>Broad measurement instrument knowledge</li>
</ul>
About DEKA:
One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research and Development, where we are taking the same innovation and cutting-edge technology into the modern age.
Behind DEKA’s brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at DEKA, some of the most innovative and life-changing products of our time are created, and new ideas are always welcome and explored.
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