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<h3>Job Description</h3>
Job Description
Motivated and well organized. Works well independently, detailed-oriented, and dedicated to getting the job done. If this sounds like you, then Fiber Technician I might be the role for you.
 
As a Fiber Technician, you will be contributing to providing our customers quality service by locating and repairing fiber impairments in the field. You’ll working primarily independently while examining existing fiber plant and connecting new builds for residential and enterprise customers. By maintaining and improving Charter’s fiber network, your work will keep our customers connected to our growing network.
WHAT OUR FIBER TECHS ENJOY MOST
<ul>
<li>Working independently while having team support if needed</li>
<li>Every day in the field is different</li>
<li>The knowledge of ultimately helping customers</li>
<li>An open flow of communication between peer organizations</li>
<li>A fast paced environment</li>
<li>Working with cutting edge technology &nbsp;</li>
</ul>
With the support of your team and other peer organizations, you will be able to ensure our fiber networks are working optimally. You will become a valued member of Charter’s organization through your dedication and hard work.
 
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
<ul>
<li>Education:High school diploma 
<ul>
<li>Industry and vendor specific certifications and training (NCTI, SCTE, and BCT/E)</li>
<li>Completion of the following courses: NCTI - Fiber Installation and Activation and Fiber Testing and Maintenance and/or SCTE Maintenance Technology Level 2, Networking Testing and Maintenance Level 2, Optical Fiber Construction</li>
</ul>
</li>
<li>Experience: Maintenance tech or equivalent work experience of at least 1 year</li>
<li>Technical Skills: Knowledge of traditional fiber architectures, fiber optic systems, testing and splicing equipment, and Coarse and Dense Wavelength Division Multiplexing (CWDM/DWDM), Valid driver’s license</li>
<li>Skills: Highly organized, able to work independently, strong communications skills</li>
<li>Abilities: Able to stand for 50-70% of the time 
<ul>
<li>Able to use hand tools</li>
<li>Able to climb poles using gaffs and climbing belts as infrequently</li>
<li>Able to work in inclement weather</li>
</ul>
</li>
<li>Schedule: Hours will be determined as business needs dictate</li>
</ul>
Preferred Qualifications
<ul>
<li>Associates degree in electronics or a related field</li>
<li>Basic computer knowledge for occasional work in the office &nbsp;</li>
</ul>
SPECTRUM CONNECTS YOU TO MORE
<ul>
<li>Dynamic Growth: With opportunities to be promoted from Fiber Tech I to Fiber Tech II, Construction Coordinator, or Supervisor, your talent and skills will grow tremendously</li>
<li>Job Perks: Great benefits, thorough training and salary increases as you progress in your career</li>
<li>Competitive Pay: Generous starting salary</li>
<li>Total Rewards: See all the ways we invest in you --- at work and in life &nbsp;</li>
</ul>
Apply now, connect a friend to this opportunity or sign up for job alerts!
#zrfo2
 EFR123 2025-54822 2025 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
<ul>
<li>Education:High school diploma 
<ul>
<li>Industry and vendor specific certifications and training (NCTI, SCTE, and BCT/E)</li>
<li>Completion of the following courses: NCTI - Fiber Installation and Activation and Fiber Testing and Maintenance and/or SCTE Maintenance Technology Level 2, Networking Testing and Maintenance Level 2, Optical Fiber Construction</li>
</ul>
</li>
<li>Experience: Maintenance tech or equivalent work experience of at least 1 year</li>
<li>Technical Skills: Knowledge of traditional fiber architectures, fiber optic systems, testing and splicing equipment, and Coarse and Dense Wavelength Division Multiplexing (CWDM/DWDM), Valid driver’s license</li>
<li>Skills: Highly organized, able to work independently, strong communications skills</li>
<li>Abilities: Able to stand for 50-70% of the time 
<ul>
<li>Able to use hand tools</li>
<li>Able to climb poles using gaffs and climbing belts as infrequently</li>
<li>Able to work in inclement weather</li>
</ul>
</li>
<li>Schedule: Hours will be determined as business needs dictate</li>
</ul>
Preferred Qualifications
<ul>
<li>Associates degree in electronics or a related field</li>
<li>Basic computer knowledge for occasional work in the office &nbsp;</li>
</ul>
SPECTRUM CONNECTS YOU TO MORE
<ul>
<li>Dynamic Growth: With opportunities to be promoted from Fiber Tech I to Fiber Tech II, Construction Coordinator, or Supervisor, your talent and skills will grow tremendously</li>
<li>Job Perks: Great benefits, thorough training and salary increases as you progress in your career</li>
<li>Competitive Pay: Generous starting salary</li>
<li>Total Rewards: See all the ways we invest in you --- at work and in life &nbsp;</li>
</ul>
Apply now, connect a friend to this opportunity or sign up for job alerts!
#zrfo2
Company DescriptionCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. 
<h3>Company Description</h3>
Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Fiber Technician 3rd Shift

<h3>Job Description</h3>
Job Description
🚗 Why us?
<ul>
<li>
Innovation: Jerry is disrupting the car industry. With our super app, we are ushering in a new era for 300M drivers in the US and radically improving the consumer automotive experience.
</li>
<li>
Impactful Projects: Architect complex deep learning models with massive real-world applications.
</li>
<li>
Startup Energy: Move quickly, test, iterate and own projects end-to-end in an environment where your ideas matter and your impact is felt from day one.
</li>
<li>
Brilliant Teammates: Work with extremely talented and passionate engineers, data scientists, and analysts from companies like NVIDIA, Tencent, Alibaba, ByteDance, etc.
</li>
</ul>
&amp;#x1F4BB; About the opportunity
We are looking for a Staff Applied Data Scientist (PhD) who is energized by working with a high caliber team and making a material difference in the lives of millions to join us! Reporting directly to our cofounder/CTO, you will architect and deploy advanced ML models with massive real-world applications (e.g. model &amp; predict user behavior, leverage LLMs and custom-built components to optimize our chatbot &amp; voicebot, etc). Come play a key role in helping us grow from 5M to 50M customers and become a $10B company in the next 4 years!
🫵 How you will make an impact
<ul>
<li>
Develop and architect advanced machine learning models to address critical business challenges and drive company-wide strategic initiatives
</li>
<li>
Take ownership of the end-to-end modeling process, from initial ideation to model deployment and maintenance
</li>
<li>
Conduct thorough data preparation and analysis to ensure the quality and relevance of input data for modeling tasks
</li>
<li>
Collaborate closely with cross-functional teams, including Product and Data Engineering to productize and deploy models into production systems
</li>
<li>
Contribute to large-scale company initiatives aimed at solving problems that haven’t yet been touched by anyone at Jerry
</li>
</ul>
🚀 Requirements
<ul>
<li>
PhD in Physics or related field
</li>
<li>
5+ years of experience building and deploying models from scratch.
</li>
<li>
Deep understanding of machine learning algorithms and techniques, with experience in building and deploying models from scratch.
</li>
<li>
Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical modeling solutions.
</li>
<li>
Passion for real-world application of machine learning, with a desire to make a significant impact on large-scale business initiatives.
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Staff Applied Data Scientist (PhD)

<h3>Job Description</h3>
Job Description
You could be a data scientist anywhere. Why us?
<ul>
<li>
Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size)
</li>
<li>
Partner with our VP of Data Science &amp; Analytics, Armando La Rocca (ex-BCG, Better)
</li>
<li>
Disrupt a massive market and take us to a $10B business in the next few years
</li>
<li>
Be immersed in a talent-dense environment and greatly accelerate your career growth
</li>
</ul>
About the opportunity:
Jerry is looking for a Data scientist to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a data scientist, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the data science &amp; analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.
Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot &amp; voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
How you will make an impact:
<ul>
<li>
Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
</li>
<li>
Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
</li>
<li>
Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
</li>
<li>
Identify opportunities to automate manual processes and optimize operational efficiency&nbsp;
</li>
</ul>
Preferred experience:
<ul>
<li>
Bachelor’s degree in a quantitatively or intellectually rigorous discipline
</li>
<li>
1-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in data science/business analysis
</li>
<li>
High level of comfort with SQL or Python
</li>
</ul>
Who you are:
<ul>
<li>
You have a framework for problem solving and live by first principles
</li>
<li>
You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
</li>
<li>
You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Data Scientist

<h3>Job Description</h3>
Job DescriptionSalary: $22.50 to $26.50 per hour 
About Suzor IT:
Suzor IT provides a turn-key technology department for K-12 schools and Municipalities. Our team works closely with K-12 students, teachers, parents, and municipal employees to help them implement and utilize technology on a daily basis.
 
An Ideal Candidate Is:
An ideal candidate is someone who is friendly, eager to learn with a passion for helping people. If you come with the people skills, we can teach you the tech skills.
 
Helpdesk Technician Job Description
We are looking for an individual to work directly with our K-12 and/or Municipal customers. The day-to-day role will include helping teachers teach, students learn, and municipal employees serve their communities through supporting their technology needs.
 
The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating issues when necessary.
 
The individual will be working alongside a team which includes a lead technician, virtual office tech, and a Director of IT to meet the goals and needs of the school.
 
Help Desk Technician Responsibilities:
<ul>
<li>Providing support to users over the phone or via remote access. This includes communicating technical information in a clear and understandable manner to non-technical users.</li>
<li>Establishing good relationships with all departments and colleagues.</li>
<li>Diagnosing/troubleshooting issues with computer software, peripherals, and hardware.</li>
<li>Installing and configuring hardware and software components.</li>
<li>Repairing or replacing damaged hardware.</li>
<li>Educating staff on best technology/security practices.</li>
<li>Performing tests and evaluations of new software and hardware.</li>
<li>Creating and managing technical documentation.</li>
<li>Providing basic computer training.</li>
</ul>
 
Help Desk Technician Requirements:
<ul>
<li>2+ years of customer service experience.</li>
<li>Relevant License/Certification - CompTIA A+ (Preferred)</li>
<li>Excellent written and verbal communication skills.</li>
<li>Good interpersonal skills.</li>
<li>Attention to detail.</li>
<li>Good problem-solving skills.</li>
</ul>
 
Help Desk Technician Compensation, Benefits, Schedule, and Location
<ul>
<li>Compensation: $22.50 to $26.50 per hour</li>
<li>Schedule: Monday to Friday (7:00 am to 3:00 pm)</li>
<li>Location: This position may require some travel.</li>
</ul>
<ul>
<li>Benefits include:
<ul>
<li>Health insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Life insurance</li>
<li>401(k)</li>
<li>Paid time off</li>
<li>Mileage reimbursement</li>
</ul>
</li>
</ul>

Help Desk Technician

<h3>Job Description</h3>
Job DescriptionCompany Description 
To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out our&nbsp;YouTube channel&nbsp;where we share behind-the-scenes insights and stories direct from our team members!
Job Description 
CD PROJEKT RED is looking for a Senior Gameplay QA Analyst to join our Boston studio working on Cyberpunk 2, the next game in the Cyberpunk franchise. In this role, you will focus on ensuring the highest gameplay quality by identifying, analyzing, and verifying issues related to mechanics, combat systems, progression, AI, UI, interactions, and overall player experience. You will collaborate closely with designers, programmers, and the broader QA team to maintain gameplay consistency, technical integrity, and player engagement throughout the game’s development.
Responsibilities:
<ul>
<li>Lead the planning and execution of complex test strategies and test plans for large-scale gameplay systems and features.</li>
<li>Collaborate with developers and designers during feature development, providing early input on potential quality risks and proposing mitigation strategies.</li>
<li>Analyze and identify gaps in test coverage, proactively improving test effectiveness across gameplay systems.</li>
<li>Conduct comprehensive testing of core gameplay features such as combat, AI, player progression, UI/UX, and player feedback systems.</li>
<li>Develop and maintain detailed test cases and checklists related to gameplay mechanics, player interactions, system integration, and progression logic.</li>
<li>Monitor ongoing game development and assess the impact of changes, offering guidance to QA teams to ensure continued coverage and consistency.</li>
<li>Review and refine test documentation created by junior QA team members and specialists to maintain project standards.</li>
<li>Provide comprehensive gameplay feedback including mechanics feel, usability, UI behavior, balance, pacing, and overall game flow, ensuring alignment with the game’s design vision.</li>
<li>Serve as a bridge between QA and development teams, ensuring that quality goals are clearly communicated and met across departments.</li>
<li>Prepare detailed reports and actionable insights on test outcomes, presenting key findings to senior management and stakeholders.</li>
<li>Mentor and support junior QA Analysts and Specialists, promoting knowledge sharing and adherence to QA best practices.</li>
<li>Participate in cross-functional meetings to influence project decision-making and align QA objectives with broader production goals. &nbsp;</li>
</ul>
Qualifications 
<ul>
<li>5+ years of experience working in a gameplay QA or similar role, with at least 1-2 years in a senior or leadership capacity.</li>
<li>Proven experience in creating and executing test plans and strategies for complex gameplay systems.</li>
<li>Demonstrated ability to identify and mitigate quality risks during all stages of development.</li>
<li>Experience documenting test processes and bugs using tools like JIRA, TestRail, or equivalent.</li>
<li>Deep understanding of video games and their gameplay systems (combat, AI, progression, player feedback, UI/UX, etc.).</li>
<li>Strong ability to analyze gameplay experiences and provide meaningful, constructive feedback to development teams.</li>
<li>Excellent organizational and communication skills with the ability to work cross-functionally.</li>
<li>Analytical thinker with a systematic and detail-oriented approach to problem-solving.</li>
<li>Familiarity with various commercial game engines (e.g., Unreal Engine, Unity).</li>
<li>Passion for video games and gameplay systems in narrative-driven RPGs. &nbsp;</li>
</ul>
Nice to Haves
(Please note that these skills are not required to apply for the position):
<ul>
<li>Basic knowledge of automation tools or scripting for QA processes.</li>
<li>Experience working in an Agile environment</li>
<li>Experience in testing multiplayer game elements.</li>
</ul>
 Additional Information 
This job requires working in Boston, US. Working mode: in-office in a hybrid or full-time capacity.&nbsp; &nbsp;
Health &amp; Well-being
<ul>
<li>Company paid medical healthcare (dental vision &amp; mental).</li>
<li>Paid Leave — 20 days of holiday for every team member per year (26 days after two years).</li>
<li>No dress-code — we like to keep it casual.</li>
<li>Retirement with employer matching.</li>
<li>Gym Membership Reimbursement.</li>
</ul>
Perks &amp; Professional Growth
<ul>
<li>Flexible working hours.</li>
<li>Trainings, lectures and courses — internal workshops, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available. There’s always something to learn!</li>
<li>Merch — gifts for newborn rebels and regular chances to nab some cool swag!</li>
<li>A welcome pack filled with goodies — to help you feel right at home once you join the team.</li>
</ul>
If you have observed any irregularities (i.e. legal or ethical violations) in our recruitment process please click&nbsp;here&nbsp;to report them anonymously. #LI-ONSITE

Senior Gameplay QA Analyst

<h3>Job Description</h3>
Job DescriptionSalary: 
JOB SUMMARY
The Senior Scientist conducts quantitative and qualitative analysis of pharmaceutical products according to FDA, cGMP and Boston Analytical, Inc. The position includes development of analytical methods and attendant procedures, as well as validation of analytical methods, including writing validation protocols and reports. Techniques will include analysis of pharmaceutical products using chromatographic techniques, spectrographic techniques, thermal analysis, and wet chemical analysis.
 
PRIMARY DUTIES AND RESPONSIBILITIES
<ul>
<li>Develops methods based on client requirements. Specific techniques include, but are not limited to HPLC, GC, AA, FTIR, and dissolution.</li>
<li>Conducts research on manufactured products to develop, improve and validate test procedures.</li>
<li>Validates methods compliant with regulatory requirements.</li>
<li>Generates protocols and reports for method development, validation, and transfer.</li>
<li>Conducts independent assessment of method performance and address issues.</li>
<li>Devises and develops processes and methods for the solution of technical problems.</li>
<li>Confers with chemists and client personnel regarding research, procedures performed, related results, and prepares technical papers, protocols and reports.</li>
<li>Trains, and mentors other chemists on an as needed basis.</li>
<li>Provides planning andoversiteon projects, establishing the approach, required resources, timing and meeting agreed timelines.</li>
<li>Performs work at a level considered subject matter expert. As subject matter expert, confers with Quality Assurance and Lab Management to design and/or improve procedures and/or training programs. Actively assist Sales and Client Services as the Subject Matter Expert for the AD Group.</li>
<li>Performs advanced data generation, analysis and complicated problem solving independently with minimal rework.</li>
<li>Reviews and assesses discrepancies; includes performing risk assessments, participating in root cause analysis investigations, tracking, follow-up and reporting.</li>
<li>Follows all safety rules and regulations and conducts periodic safety audits.</li>
<li>Ensures all appropriate work is performed in compliance with standard operating procedures, good manufacturing practices, and the regulations of the Food and Drug Administration and United States Pharmacopeia or othercompendialmethodologies.</li>
<li>Proper handling of hazardous waste in compliance with the Company and DES hazardous waste rules.</li>
</ul>
REQUIREMENTS &amp; QUALIFICATIONS
<ul>
<li>This position requires a PhD, Masters or Bachelors degree in Chemistry or a related discipline. </li>
<li>Must have laboratory experience with a minimum of 5+ years of experience related to small molecule drug development, combined with a Masters degree as described above; or a minimum of 7+ years of related work experience combined with a Bachelors degree as described above, or 3+ years combined with a PhD in a relevant discipline.</li>
<li>Experience with analytical method development, particularly in chromatographic methods.</li>
<li>Knowledge ofcGMPsand related compliance regulations andguidancesrequired, especially around requirements for analytical method development and validation.</li>
</ul>
 
MINIMUM SKILLS REQUIREMENTS
<ul>
<li>Must have the ability and skill to perform the detailed job requirements noted above competently, safely and proficiently.</li>
<li>Must be capable of interactions with clients in presentations and in technical discussions pertaining to prospective or ongoing projects.</li>
<li>A self-starter, motivated person who possesses good interpersonal skills capable of effectively interacting with all departments and client personnel.</li>
<li>Must have excellent organizational, verbal communication and technical documentation skills.</li>
<li>Solid writing ability and computer skills.</li>
<li>Knowledge of safe laboratory practices, including the proper procedures in handling chemicals and samples.</li>
<li>Must be a team player with integrity and concern for the quality of Company products, services and staff members. Ability to be an effective hands-on leader.</li>
</ul>

Sr Scientist, Analytical Development

<h3>Job Description</h3>
Job Description
Location: Hybrid (must live locally to Newington, NH office)
Position Summary: 
The Technical Alignment Engineer is a key member of the Strategic Alignment Team (STAT). They collaborate closely with clients to understand their business goals, challenges, and technical requirements. This role involves analyzing IT infrastructures with technical “visits” (remote and onsite) to ensure that all clients align with Daystar best practices and toolsets. This role is also responsible for maintaining flexible assets, photos taken from onsite visits to client offices, configurations, and documentation while providing occasional technical support. Additionally, this role plays a crucial part in facilitating a smooth onboarding process for new clients by deploying our toolset, making project recommendations, and providing hand-off to the Managed Services team.
Primary Responsibilities:
Technical Alignment
<ul>
<li>
Develop and manage a comprehensive set of technical alignment questions, processes, and schedules for various types of visits (vertical, horizontal, onsite to client offices, and remote).
</li>
<li>
Conduct remote (approx. 2 days per week) and onsite (approx. 3 days per week) technical alignments to identify areas for improvement and translate those opportunities into tickets.
</li>
<li>
Prioritize, coordinate, and execute tickets generated from technical alignments or internally by other teams.
</li>
<li>
Maintain accurate and up-to-date documentation including diagrams, checklists, guides and more.
</li>
<li>
Maintain accurate and up-to-date configurations, and flexible assets including credentials, vendor contact information, installers and more.
</li>
<li>
Serve as a Subject Matter Expert for clients, providing support via lunch and learns, knowledge base articles and more to both the Managed Services and Proactive Teams.
</li>
<li>
Build rapport and foster relationships with clients by working closely alongside the Chief Information Officer (DCIO) and Client Success Manager (CSM) to build and implement IT strategy and roadmaps.
</li>
<li>
Collaborate with the Centralized Services Team to enhance alignment questions, processes and implement automation.
</li>
<li>
Troubleshoot technical issues that may arise and provide timely support to clients.
</li>
<li>
Participate in on-call rotation for after-hours support; rotation is approximately every other month, for an entire week, outside of business hours which are Monday- Friday from 8:30am- 5:00pm.
</li>
<li>
Stay informed about industry trends and technological advancements to continuously improve technical solutions.
</li>
</ul>
New Client Onboards
<ul>
<li>Communicate effectively with new clients, ensuring a seamless onboarding experience and addressing any questions or concerns they may have.</li>
<li>Work closely alongside stakeholders including previous IT providers to organize and transfer knowledge to our team.</li>
<li>Stage our toolsets with new client accounts and travel onsite to client offices to deploy across all devices within an IT infrastructure.</li>
<li>Provide ongoing support for clients, addressing any issues or inquiries that arise during the onboard process.</li>
<li>Collaborate with cross-functional teams to ensure a smooth handover of clients from the onboarding phase to ongoing account management.</li>
<li>Create and maintain detailed documentation and processes related to client onboarding, ensure accuracy and consistency.</li>
<li>Proactively identify areas for improvement in the onboarding process and suggest innovative solutions.</li>
</ul>
The Technical Alignment Engineer must live locally to the Daystar office in Newington, NH and be available to travel within approximately 50-mile for onsite appointments as necessary.
Qualifications:
<ul>
<li>
Minimum of 3 years’ experience in a client facing technical role.
</li>
<li>
Strong knowledge of Windows and Mac operating systems, as well as Microsoft Office and other business applications.
</li>
<li>
Understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, and VPN.
</li>
<li>
Experience with remote support tools such as ConnectWise Control, TeamViewer, or LogMeIn.
</li>
<li>
Experience with Active Directory and Windows Servers.
</li>
<li>
Familiarity with ticketing systems such as ConnectWise Manage, Halo, Autotask, or Zendesk.
</li>
<li>
ITGlue and Lifecycle Insights experience desirable.
</li>
<li>
Relevant certifications such as CompTIA A+, Network+, or Security+ are a plus.
</li>
<li>
Strong documentation skills and ability to follow established processes and procedures to ensure accurate and thorough documentation of technical solutions, configurations, and troubleshooting steps.
</li>
<li>
Work collaboratively and efficiently as a team member to meet or exceed team goals.
</li>
<li>
Possess a positive attitude, a strong work ethic, and a willingness to learn and grow with the role.
</li>
<li>
Excellent written and verbal communication skills, with the ability to build and maintain relationships with clients and be able to articulate ideas clearly and concisely.
</li>
<li>
Maintains a high level of integrity including the ability to handle extremely sensitive and confidential information.
</li>
</ul>
DAYSTAR VALUES
Our Why: To positively impact and empower people, process, and organizations.
INTEGRITY
<ul>
<li>We own our performance and follow process.</li>
<li>We respect others' time.</li>
<li>We are reliable and do what we say we will do.</li>
<li>We do the right thing even when it is hard.</li>
<li>We communicate with honesty and transparency.</li>
</ul>
EMPOWERMENT
<ul>
<li>We respond to mistakes without blame but with a growth-mindset.</li>
<li>We seek to learn from our mistakes.</li>
<li>We will share our knowledge to help others grow.</li>
<li>We take the initiative to grow professionally.</li>
<li>We will coach / guide teammates instead of taking over.</li>
</ul>
BALANCE
<ul>
<li>We proactively support and manage work-load spikes.</li>
<li>We will encourage all employees to take time off.</li>
<li>We will cultivate healthy boundaries to support work / personal balance.</li>
<li>We utilize / develop healthy habits to reduce stress.</li>
</ul>
EXCELLENCE
<ul>
<li>We follow and improve process and documentation.</li>
<li>We create the best possible client experience.</li>
<li>We cultivate optimism and focus on positive interactions and outcomes.</li>
<li>We look for ways to innovate, improve process, and create efficiency.</li>
</ul>
PARTNERSHIP
<ul>
<li>We listen to understand and meet our client’s needs.</li>
<li>We actively look for opportunities to help our team.</li>
<li>We look for ways to support and recognize our partners.</li>
<li>We face conflict in a productive and empathetic way.</li>
<li>We work as ONE in every (partner) engagement.</li>
</ul>
Company DescriptionDaystar is a managed services provider and technology alignment integrator for small to midsized businesses. Because all businesses deserve smart, secure, and reliable technology support and guidance, we developed a business-aligned IT support platform, Daystar Direct. Our service helps businesses grow, create new efficiencies, and reduce cyber security risks. Daystar exists to help small to mid-sized businesses succeed. After two decades in the technology industry, we understand the dynamics of change. We embrace it and hope to help others in their journey as well. Located in Newington, NH, Daystar was founded in 2000. The company is family-owned and operated by brothers Keith, Dan, and Eric Bamford. For more information on Daystar, please visit <a href="http://www.daystarinc.com" target="_blank">www.daystarinc.com</a>. 
<h3>Company Description</h3>
Daystar is a managed services provider and technology alignment integrator for small to midsized businesses. Because all businesses deserve smart, secure, and reliable technology support and guidance, we developed a business-aligned IT support platform, Daystar Direct. Our service helps businesses grow, create new efficiencies, and reduce cyber security risks. \r\n\r\nDaystar exists to help small to mid-sized businesses succeed. After two decades in the technology industry, we understand the dynamics of change. We embrace it and hope to help others in their journey as well.\r\n\r\nLocated in Newington, NH, Daystar was founded in 2000. The company is family-owned and operated by brothers Keith, Dan, and Eric Bamford. For more information on Daystar, please visit <a href="http://www.daystarinc.com" target="_blank">www.daystarinc.com</a>.

IT Technical Alignment Engineer

<h3>Job Description</h3>
Job DescriptionSalary: 
Gupta Media is looking for an IT Administrator to join our team to handle our day-to-day IT operations. If you love solving technical problems, have great attention to detail, and have experience with both Windows &amp; Mac machines, we want to talk to you.
 
Gupta Media was founded 20 years ago on the idea that advertising could create huge leverage in our client's business. Our early work was focused on the entertainment industry, specifically live events (Boston Calling, among others) and recorded music (Sony Music, Universal Music &amp; Disney are all clients). We have dramatically grown our work with big brands (Amazon, Fender) and sports brands (LA Galaxy, Washington Commanders). We have a global client base with a growing local roster across B2B and B2C brands across campaign, content, and branding assignments.
 
Responsibilities:
<ul>
<li>Provide daily technical support for onsite &amp; remote employees across Windows and Mac platforms.</li>
<li>Management of Office 365 licensing, distribution groups &amp; mailboxes.</li>
<li>Set up and onboard new employee computers and accounts with appropriate software</li>
<li>Maintain current knowledge of computer technology, recommending appropriate hardware and software for office operations.</li>
<li>Install and configure computer hardware, software, systems, networks, printers, and scanners.</li>
<li>Manage servers, storage, switches, routers, firewalls, wireless infrastructure, telephony systems, and telecommunication services.</li>
<li>Ensure all systems are securely protected including management of anti-virus software at the user &amp; company level, data backup management and performing preventive maintenance, and identifying potential network problems.</li>
</ul>
IDEAL CANDIDATES:
<ul>
<li>Bachelors degree in Computer Engineering, or a related field</li>
<li>5+ years experience working with a complex computer network in a professional services work environment, agency preferred</li>
<li>Expertise with Windows and Mac operating systems</li>
<li>Expertise in Office 365 administration and Microsoft Teams</li>
<li>Demonstrates strong problem-solving, analytical, interpersonal, and ownership skills</li>
<li>Knowledge of LAN and wireless networks</li>
<li>Positive collaboration skills working with various internal team members</li>
<li>Technically proficient with strong organizational skills</li>
</ul>
At Gupta Media, we work hard every day to be better at all that we do and that includes fostering a diverse and inclusive community that encourages and respects a broad range of backgrounds, experiences, and ideas. Join us and help us find the next great idea.
Gupta Media is an office-first organization.
 
Candidates must be authorized to work in the US for at least 3 years.

IT Administrator

<h3>Job Description</h3>
Job Description
Title: &nbsp;Delivery Manager – Mid Level
Location: Remote
Duration: 12 Months Contract
Job #: TJXJP00004543

Job Description:
&nbsp;Principal Duties and Responsibilities: The Delivery Manager will drive a portfolio of technical initiatives working across functional areas within Global Solution Delivery. Collaborating with project stakeholders, the Technical Delivery Manager will ensure deliverables are completed on time, on budget, and within scope. This position will work closely with Business Solution Leaders and other IT Infrastructure teams to manage priorities, risks, and issues within a dynamic global environment. Major Duties/Responsibilities: • Owns delivery of technical components of IT projects from Initialization phase of Solution Delivery Process through to Implementation &amp; Closeout • Manages delivery of technical components on multiple projects of varying sizes • Works closely with all technical functions to establish and manage plans to staff, specify, build, test and successfully deliver technical solutions • Acts as liaison between technical teams • Holds teams accountable for delivery • Identifies and manages technical risks, issues and interdependencies specific to delivery of all technical components • Collaborates with program manager on establishing clear expectations on definition of deliverables and associated delivery dates and level of effort (costs) • Updates, revises and executes the following deliverables using industry standard techniques as applicable, including but not limited to: o Project plans o Project re-estimates o Acceptance of Business Requirements and Solution Requirements Documents • Recommends and implements best practices. • Complies with Sarbanes Oxley and PCI. Required Experience and Skills: • 5-10 years of experience in Information Technology managing multiple complex projects and priorities simultaneously • Advanced knowledge of software design, development, test and delivery methodologies • Experience in waterfall and Agile development methodologies as they relate to delivering and implementing IT solutions • Oversight of project team in a matrix environment • Excellent judgment, interpersonal communication, analytical, and negotiation skills • Ability to multi-task and alter direction easily to accommodate changing priorities • Strong people management and client relationship skills • Excellent verbal and written communication skills • Ability to handle projects with high levels of complexity • Proficient with MS Office skills (Excel and PowerPoint) • Extensive experience with system integrations • Bachelor’s degree required OR related experience Preferences: • Experience with Sarbanes Oxley and PCI compliance • Knowledge of Retail Apparel Industry • Integrations build with UKG PRO
Company DescriptionIncorporated in 1991, Real Soft Inc. (RSI) is a US-based global software solutions company, a pioneer in providing professional services and delivering business solutions. Our persistent focus has been on forging strong relationships through service excellence and cost containment for customers. Address: 125 Village Blvd Forrestal Village, Suite 200 Princeton, NJ 08540 
<h3>Company Description</h3>
Incorporated in 1991, Real Soft Inc. (RSI) is a US-based global software solutions company, a pioneer in providing professional services and delivering business solutions. Our persistent focus has been on forging strong relationships through service excellence and cost containment for customers.\r\nAddress:\r\n125 Village Blvd\r\nForrestal Village, Suite 200\r\nPrinceton, NJ 08540

Delivery Manager - Mid Level

<h3>Job Description</h3>
Job Description
Job Title: Project Coordinator II 
Department: Operations Engineering
Revision Date: 6/19/2025
FLSA: Exempt 
Location: Annapolis, MD or Stoughton, MA or Topsfield, MA or Seattle, WA (Remote OK) 
Level: P2
Rate of Pay: $58,000 - $90,000 USD
Company Overview:
Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit <a href="http://www.comtech.com" target="_blank">www.comtech.com</a>.
Responsibilities:
<ul>
<li>Assist with the integration and testing of systems &amp; subsystems. Manage and coordinate integration efforts between Public Safety IT subsystems and the NG9-1-1 system. </li>
<li>Lead technical discussions in integration planning and manage associated action items. </li>
<li>Assisting in coordination with the project leads and subcontractors to continue review of all required interfaces with the NG9-1-1 system. </li>
<li>Lead efforts to analyze data to spot anomalies, trends and correlate similar data sets. </li>
<li>Maintain and monitor project plans, project schedules, work hours, budgets, and expenditures. </li>
<li>Build and maintain relationships with project stakeholders by providing education, guidance, input, and initiatives to support project work. </li>
<li>Develop project reporting dashboards to support project updates and readouts. </li>
<li>Project meeting facilitation and support, taking and distributing minutes, and tracking action items and decisions with project team members. </li>
<li>Gather status on tasks, capture risks, issues, action items, and update plans, and project documentation. </li>
<li>Monitor tasks, track project milestones and take action to ensure project deadlines are met. </li>
<li>Escalate project risks and issues and work with the project team on solutions where applicable. </li>
<li>Ensure adherence to quality standards. </li>
<li>Additional project tasks and duties as required. </li>
</ul>
Requirements:
<ul>
<li>Proven experience in task management and project status reporting </li>
<li>911 call flow understanding </li>
<li>Demonstrated leadership, organizational skills, planning skills </li>
<li>Ability to prioritize and escalate where appropriate. </li>
<li>Proven ability to work in a fast paced, self-directed environment </li>
<li>Excellent communication and presentation skills. </li>
<li>Quality orientation with a strong eye for detail. </li>
<li>Competency with MS Office Word, Excel, Outlook, Visio, Powerpoint, Sharepoint </li>
<li>Experience with collaboration-based (social) project management tools is desired </li>
</ul>
Qualifications:
<ul>
<li>Four-year college degree or three years of 911 systems experience. </li>
<li>Public Safety Answering Point (PSAP) experience desired </li>
<li>Two (2) years of project coordination experience on complex projects desired. </li>
</ul>
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.

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