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<h3>Job Description</h3>
Job Description
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Overview: We’re looking for a skilled Help Desk Technician who can independently resolve more complex technical issues, support a cloud-first environment. This role requires deep experience with Office 365 administration, Salesforce platform support, and delivering high-quality service to end users in a virtual environment.
What’s in It for You:
<ul>
<li>
Competitive salary within a stable, full-time role.
</li>
<li>
Supportive, people-first company culture with the feel of a small, collaborative local team.
</li>
<li>
Significant exposure to advanced cloud platforms, including Office 365, Salesforce, Azure, AWS, and modern virtual support tools.
</li>
<li>
Opportunities for deeper technical growth, cross-training, and advancement within IT.
</li>
<li>
No travel required-work is performed onsite during regular business hours for predictable work/life balance.
</li>
</ul>
What You’ll Do:
<ul>
<li>
Act as a escalation point for technical issues requiring advanced troubleshooting, root-cause analysis, or configuration work.
</li>
<li>
Provide Daily technical support for end users both in-person and remotely, ensuring minimal downtime and quick problem resolution.
</li>
<li>
Manage, investigate, and resolve support tickets using an AWS/Azure-based ticketing system, ensuring accurate documentation and timely follow-up.
</li>
<li>
Handle advanced Office 365 administration, including user provisioning, license management, shared mailbox configuration, Teams/SharePoint support, and cross-platform troubleshooting.
</li>
<li>
Support and troubleshoot the Salesforce platform, including login issues, permission/set configuration issues, UI problems, and connectivity challenges in a virtual environment.
</li>
<li>
Perform deeper hardware and software diagnostics across PCs, laptops, printers, and peripherals-identifying and resolving recurring issues and recommending long-term fixes.
</li>
<li>
Assist with virtual environment support, including remote desktop technologies, VPNs, cloud services, and user connectivity issues.
</li>
<li>
Manage PC/laptop inventory, coordinate new device builds, imaging, deployment, and lifecycle management.
</li>
<li>
Administer Active Directory (group policies, OU management, account adjustments, password resets, and permissions).
</li>
<li>
Set up &amp; configure new hardware/software for employees, ensuring compliance with security and configuration standards.
</li>
<li>
Create and update technical documentation, internal knowledge base articles, and Tier 1 support guides.
</li>
<li>
Collaborate with other IT team members to identify patterns, improve processes, and enhance the end-user support experience.
</li>
</ul>
Requirements:
<ul>
<li>
3+ years of IT Help Desk or Desktop Support experience in a similar environment.
</li>
<li>
Proficiency with Microsoft 365 and Active Directory administration.
</li>
<li>
Experience working with ticketing systems (AWS/Azure experience preferred).
</li>
<li>
Strong software and hardware troubleshooting skills.
</li>
<li>
Excellent communication skills-you can explain tech clearly to non-technical users.
</li>
<li>
A hands-on, can-do attitude-willing to crawl under a desk or lift up to 30 lbs when needed.
</li>
<li>
A commitment to reliability, responsiveness, and teamwork.
</li>
</ul>

IT Support Technician

<h3>Job Description</h3>
Job Description
IT Asset Management Overview: We are seeking an experienced Asset Manager to join our dynamic team. The ideal candidate will be responsible for managing and maintaining our organization's IT assets, ensuring maximum efficiency and productivity. This is a critical role that requires exceptional organizational skills, technical expertise, and a keen eye for detail. Responsibilities: Manage and maintain all IT assets, including hardware, software, and network infrastructure. - Develop and implement asset management policies and procedures to ensure compliance with industry best practices and regulatory requirements. - Conduct regular asset audits to identify and track asset usage, maintenance, and disposal. - Utilize IT service management tools, such as ITIL, to document and track asset incidents, requests, and problems. - Collaborate with IT teams to ensure effective disaster recovery and business continuity planning. - Develop and maintain detailed asset records, including configuration, inventory, and maintenance schedules. - Utilize software development skills to create and maintain custom asset management tools and scripts. - Lead and mentor junior IT staff to ensure effective asset management practices across the organization. - Analyze and report on asset usage and performance data, using tools like Excel and SolarWinds. - Develop and manage budgets for asset purchases and maintenance. Requirements: Proven experience in IT asset management, with a strong understanding of ITIL best practices. - Strong organizational skills, with the ability to manage and maintain multiple asset management projects simultaneously. - Proficiency in Microsoft Office, including Excel and Word. - Experience with Windows based operating systems. - Experience with IT service management tools, including SolarWinds. - Strong leadership skills, with the ability to mentor and guide junior IT staff. - Excellent analytical and problem solving skills. - Ability to work independently and collaboratively as part of a team. - Bachelor's degree in Computer Science or a related field.

IT Asset management & IT Support - Onsite

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves assisting with fundamental technical tasks and user support, making it an excellent opportunity for individuals eager to contribute to an IT department. This is a long-term contract position requiring part-time availability for approximately 24 hours per week. Responsibilities: • Set up user hardware and ensure proper configuration. • Process returns and maintain accurate records. • Provide hands-on support for onsite users, troubleshooting basic IT issues. • Diagnose and resolve printer and office computer problems. • Perform minor server room tasks, such as rebooting terminal servers. • Create tickets for advanced issues requiring escalation. • Assist with resolving small-scale technical challenges to support daily operations.• Familiarity with Active Directory for basic user account management. • Proficiency in Microsoft Windows 10 systems. • Ability to perform basic troubleshooting of IT equipment and software. • Knowledge of Microsoft Windows environments. • Experience handling service desk tickets and escalating issues when necessary.

Help Desk Analyst

<h3>Job Description</h3>
Job Description
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
We’re seeking a hands-on co-op who loves hardware and networking and is eager to grow into the security domain. This role involves working in a physical lab environment with servers, virtualization platforms, networking gear, and security tools. You’ll gain exposure to both IT and OT systems, supporting infrastructure hardening, network segmentation, and integration with cloud services.
 
<ul>
<li>
Evaluate and repurpose lab servers for various use cases.
</li>
<li>
Assess and document virtualization platforms (vSphere, Proxmox, Hyper-V); recommend optimal solutions.
</li>
<li>
Configure and segment networks using VLANs, trunk ports, and firewall rules; document L2/L3 network designs.
</li>
<li>
Manage a small Active Directory domain; apply hardening best practices including GPO baselines and auditing.
</li>
<li>
Implement on-premises multi-factor authentication (MFA) for target services.
</li>
<li>
Set up patch management and conduct vulnerability scans using tools like Tenable or Qualys.
</li>
<li>
Monitor logs using a SIEM (e.g., Splunk); build basic alerts and dashboards.
</li>
<li>
Capture and analyze network traffic (PCAPs); write incident and analysis reports.
</li>
<li>
Assist with AWS data integration (e.g., VPC, S3, routing).
</li>
<li>
Support IIoT/OT demo environments in segmented zones.
</li>
</ul>
 
Must-Have Skills:
<ul>
<li>
Currently enrolled in a degree program in Cybersecurity, Computer Science, Engineering, or a related field.
</li>
<li>
Ability to work independently and as part of a team.
</li>
<li>
Strong networking fundamentals: IPv4 subnetting, VLANs, trunking/tagging, routing basics, TCP vs UDP, DNS, DHCP, NAT/PAT.
</li>
<li>
Experience with switch/firewall configuration via console and CLI.
</li>
<li>
Familiarity with virtualization platforms: vSphere, Proxmox, or Hyper-V.
</li>
<li>
Windows Server &amp; Active Directory: user/group management, OU/GPO basics, initial hardening.
</li>
<li>
Understanding of MFA concepts (preferably open-source solutions).
</li>
<li>
Experience with OS imaging, drive wiping, and clean installs.
</li>
<li>
Basic storage knowledge: RAID levels, NAS setup, SMB/NFS permissions.
</li>
<li>
Proficiency with packet analysis tools (Wireshark, tcpdump).
</li>
<li>
Exposure to patching and vulnerability scanning tools.
</li>
<li>
Working knowledge of Windows and Linux operating systems.
</li>
</ul>
Nice-to-Have Skills:
<ul>
<li>
AWS basics: VPC, subnets, routing, S3, and log/data integration.
</li>
<li>
Experience with SIEM/log management tools (e.g., Splunk).
</li>
<li>
Hands-on experience with pfSense, OPNsense, Cisco, Palo Alto, or Fortinet devices.
</li>
<li>
Familiarity with IIoT/OT protocols and platforms (Modbus, DNP3, OpenPLC).
</li>
</ul>
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.&nbsp;
PandoLogic. , Location: Plainville, MA - 02762 , PL: 601983306

FM IT/OT Infrastructure & Security Co‑op - Winter/Spring 2026

<h3>Job Description</h3>
Job Description
MAINSAIL Group has an exciting opportunity for a senior systems engineer for the Engineering, Professional, and Administrative Support Services contract, supporting the Cyber and Networks Directorate, at Hanscom AFB MA.
 
REQUIRED QUALIFICATIONS / SKILLS:
<ul>
<li>Education: Bachelor’s Degree in a related field&nbsp;&nbsp;</li>
<li>Years of Experience: At least three years of experience in the respective technical / professional discipline being performed, three of which must be in the DoD. Four additional years of directly related experience with proper certifications may substitute for Bachelor’s degree.&nbsp;</li>
<li>Windows experience, Domain controllers, SQL database, Active Directory, GPOs, Microsoft defender</li>
</ul>
RESPONSIBILITIES:
<ul>
<li>Conduct reviews on program portfolio to evaluate and/or recommend alternative plans, improve systems engineering programs/processes, manage/sustain program technical baseline, and design/perform system level tests to assure that subsystems and system performance is achieved in accordance with approved specifications.&nbsp;</li>
<li>Perform program reviews to evaluate alternative proposed plans, systems engineering programs, design, and test results to assure that subsystem and system performance is achieved in accordance with program specifications.&nbsp;</li>
<li>Prepare technical documents which define, specify, and recommend system/subsystem characteristics.&nbsp; Prepare management reports and conduct technical presentations for planning, implementation, and corrective action using application of engineering economy principles.&nbsp;</li>
<li>Perform validation of systems, including development of criteria and procedures.&nbsp; Analyze and/or evaluate results of major engineering systems.&nbsp;</li>
<li>Provide system/program engineering, technical support and technical training to support programs/initiatives, including but not limited to&nbsp; acquisition, development, integration, sustainment, continued evolution, deployment/fielding and installation, and operations oversight.&nbsp;</li>
<li>Provide engineering support services and inputs to program and project risk management activities in compliance with Air Force Systems Engineering Assessment Model (SEAM) processes.&nbsp;&nbsp;</li>
<li>Capable of performing problem/gap definition, trade space analysis, science and technology roadmap analysis, “Set based design” for concept development, Multi-Objective Decision Analysis and cost versus capability trade off analysis.&nbsp;</li>
<li>Capable of implementing Digital Engineering, Digital Thread, and Digital Twin techniques across system lifecycle.&nbsp;</li>
</ul>
Company DescriptionMAINSAIL Group is located in Boston, MA and Washington, DC. We leverage our extensive operational expertise and technical knowledge to provide best-in-class solutions to our customers. Our specialized services support offices across the Defense Department and Department of Veterans Affairs delivering Program Management, Software Development, Systems Engineering, C4ISR Systems Acquisition, Strategic Planning, Agile methodologies and more. MAINSAIL Group is an equal opportunity employer and does not discriminate in hiring or employment on the basis of any legally protected characteristic including, but not limited to, race, color, religion, national origin, marital status, gender, sexual orientation, ancestry, age, medical condition, military veteran status or on the basis of physical handicap which, with reasonable accommodation, render the application to satisfactorily perform the job available. 
<h3>Company Description</h3>
MAINSAIL Group is located in Boston, MA and Washington, DC. We leverage our extensive operational expertise and technical knowledge to provide best-in-class solutions to our customers. Our specialized services support offices across the Defense Department and Department of Veterans Affairs delivering Program Management, Software Development, Systems Engineering, C4ISR Systems Acquisition, Strategic Planning, Agile methodologies and more.\r\n\r\nMAINSAIL Group is an equal opportunity employer and does not discriminate in hiring or employment on the basis of any legally protected characteristic including, but not limited to, race, color, religion, national origin, marital status, gender, sexual orientation, ancestry, age, medical condition, military veteran status or on the basis of physical handicap which, with reasonable accommodation, render the application to satisfactorily perform the job available.

Systems Engineer, DoD Program

<h3>Job Description</h3>
Job Description
This is a remote position.
As a Senior Software Engineer you will join a collaborative team working to enhance and innovate our web service to expand to new customers and further improve efficiencies. We are seeking full stack creative thinkers, who thrive in a fast-paced environment and have a high level of ownership and responsibility for the success of the team. This is a fully remote opportunity that offers an exceptional work/life balance. 
 Hours: Ability to work East Coast Hours 
Primary Function: 
<ul>
<li>Develop large features &amp; improvements as well as fixes and library upgrades </li>
<li>Write unit tests to maintain test coverage </li>
<li>Take initiative to identify improvements to the code structure towards better maintainability and testability </li>
<li>Drive coding best practices within the team </li>
<li>May coach junior engineers (process, code base, best practices) </li>
<li>Conduct thorough and constructive code reviews to ensure quality </li>
<li>Actively participate in the agile development process (design reviews, planning, and retrospectives); seek to meet commitments and proactively resolve blockers </li>
<li>Write and review technical designs </li>
<li>Guide and mentor junior engineers in navigating the codebase, best practices, and relevant languages. </li>
<li>Contribute to cross-team discussions around processes and architecture improvements </li>
<li>Implement integrations with third-party services and application components </li>
<li>Collaborate with peers to prioritize work and be in alignment with strategic goals </li>
<li>Handle interruptions well, seek to help others reach team goals </li>
<li>Keep up-to-date with relevant advances in the field </li>
<li>May participate in interviews for new hires </li>
</ul>
 Requirements
 
<ul>
<li>CS fundamentals (data structure and algorithms) </li>
<li>Deep knowledge of modern web applications </li>
<li>Expert in Python </li>
<li>Proficient with JavaScript / TypeScript / React </li>
<li>Good knowledge of MongoDB or SQL </li>
<li>Proficient with Git </li>
<li>Proficient with Docker </li>
<li>Excellent problem solving, troubleshooting and debugging skills </li>
<li>Excellent design &amp; organizational skills </li>
<li>Authorization to work for any employer in the U.S. </li>
<li>Ability to work independently in a remote environment with minimal direction/oversight </li>
<li>Strong communication and collaboration skills, including experience working with cross-functional teams. </li>
<li>Ability to work independently in a remote environment requiring minimal direction/oversight </li>
<li>Continual improvement and self-learning </li>
</ul>
Education and Experience: 
<ul>
<li>7+ years of professional experience in software development of web applications. </li>
<li>Bachelor Degree in Computer Science or related field is a plus </li>
</ul>
Physical Requirements: 
<ul>
<li>Remote position. </li>
</ul>
Preferred or Nice-to-have Skills 
<ul>
<li>Experience with AWS </li>
<li>Knowledge of Kubernetes </li>
<li>Experience with cross-functional teams </li>
<li>Experience or curiosity with Machine Learning or AI </li>
</ul>

Senior Software Engineer

<h3>Job Description</h3>
Job DescriptionSpecific responsibilities include (but not limited to)Meeting with system users to understand the scope of projects Working with software developers and project teams Develop Test Strategy Identifying business requirements DERMS Functional and Integration testing Performance testing (Optional)Writing and executing test scripts Running manual and automated tests Testing in different environments including web and mobile Writing bug reports Providing objective feedback to software development project team Proactively communicate project requirements to project team and wider organization as and when required Manage, oversees and coordinates all aspects of the project from initial Test planning through completion of project Manage all interfaces and communication between the vendor, Project Team and business stakeholders identify gaps and implement improved processes where required Communicate all key aspects of the status report on a regular basis through monthly updates and other updates as critical developments occur Demonstrated success as a self-starter Ability to work with a team and motivate the team to achieve project deadlines Strong problem-solving skills using a methodical approach Ability to create consensus among different stakeholders Excellent written and verbal communication skills to the project application stakeholders

Analyst - Electric Utility industry exp. specifically with DERMS

<h3>Job Description</h3>
Job Description100% Onsite from Day 1. Local candidates Only !Oracle Process Manufacturing (OPM) EBS 12.2.xJob SummaryExpertise in OPM Product Development, OPM Process Execution, OPM Financials (Costing), Inventory (INV), Procurement, Barcoding, MES integrations, MSCA, Label Printing, Mobile Scanners, OPM Quality, General Ledger, Accounts Payable, and Accounts Receivable.Strong skills in SQL, PL/SQL, Integrations, Reports, Data Conversions, Forms, XML, and OAF.Experience with integrations across Oracle ERP (Financials, SCM, P2P, OPM, and OTC applications).Hands-on experience in OPM Month-End Close support.Proven track record in implementing and supporting Oracle EBS OPM within the Life Sciences industry with exposure to GxP environments.Skilled in troubleshooting production issues across applications and providing timely resolutions for end users.Capable of liaising with cross-functional teams and coordinating with offshore teams for custom development.Experienced in solution evaluations, recommending alternatives, and driving customer buy-in.Sound knowledge of Oracle EBS architecture and interfacing with upstream and downstream systems.Strong background in Oracle OPM Implementation, Maintenance, Support Projects, Upgrades, and Migrations.Ability to troubleshoot and work with Oracle Support to resolve issues.Experienced in creating Oracle AIM documentation (technical and end-user).

Oracle Process Manufacturing (OPM) EBS 12.2.x Functional & Technical Consult

<h3>Job Description</h3>
Job Description
BASIC SUMMARY: CBSET, Inc. is a recognized leader in preclinical biomedical research. We make it our mission to help our sponsors accelerate the development of novel and innovative biotechnologies and medical devices. CBSET offers extensive regulatory and scientific expertise to the medical technology and biopharma industry around the globe in order to rapidly transform early-stage concepts into novel therapies.
 
By working as a Quality Assurance Assistant, you will be part of a collaborative effort with our clients to advance biomedical research through innovative, high-quality services. In addition, CBSET is proud to offer a generous benefits package, which includes health, dental and vision plans, life insurance, short-term and long-term disability, and an opportunity to participate in a 401(k) plan.
 
BASIC SUMMARY:&nbsp;Duties include general administrative support in Quality Assurance Department to include processing data and specimens for shipment, filing, distribution and processing of technical documents and reports and other duties as needed to support the Quality Assurance Unit.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING DUTIES.&nbsp; VARIOUS TASKS MAY BE ASSIGNED UNDER EACH ESSENTIAL FUNCTION.&nbsp; THOSE THAT ARE LISTED UNDER THE EXAMPLES OF WORK ARE NOT ALL INCLUSIVE; THEY ARE EXAMPLES ONLY AND MAY BE AMENDED OR ADDED TO AS NEEDED BY THE ORGANIZATION.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create and revise Quality documents as related to data shipments.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Clerical duties.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dealing professionally with co-workers and customers.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assists with QA Program Administration.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain harmonious business/working relationships.
EXAMPLES OF WORK PERFORMED IN THIS CLASSIFICATION INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING TASKS.&nbsp; THESE TASKS MAY BE AMENDED OR OTHER TASKS MAY BE ASSIGNED AS NECESSARY.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create charts and graphs for use in Quality trend analysis.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepares, distributes, and files correspondence and reports as required.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assists with quality assurance audits.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Verify and file all study related documents after study completion.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Order office supplies and initiate service request for QA Department.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follows all safety procedures and practices as established by the Company and regulatory bodies.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other related duties as assigned.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This job has no supervisory responsibilities.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exhibits positive courteous behavior with customers businesses and coworkers.
 
QUALIFICATIONS:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Education: &nbsp;Minimum high school diploma or equivalent; Associates degree in life sciences preferred.
KNOWLEDGES, SKILLS, ABILITIES AND OTHER CHARACTERISTICS
The following skills and abilities are required:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; operate office equipment such as computers, fax machine, copy machine, paper cutter, staplers and paper shredders;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; be proficient and professional with the use of the English language, both oral and written, to communicate information or ideas to others;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; possess a strong knowledge of software packages such as Excel, Access, and Word in a networking environment;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; read and interpret documents such as safety rules, operating procedures;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; create charts and presentations;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; planning and organizing;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; indexing and organizing and alphabetizing files, material or data;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; comprehend and process information rapidly and accurately;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; recognize or identify the existence of a problem as well as elements of a problem;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; comprehend and retain information;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; discern priorities;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; understand and follow directions;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perform a task in the presence of distracting stimulation or under monotonous conditions without significant loss of thought process and efficiency.
PHYSICAL DEMANDS:
This classification activity is usually accomplished in an office-like environment and as such requires the scope of physical movements and postures normally associated with office activities -extended periods of sitting, typing and reading.&nbsp; Required to lift objects whose weight exceeds 50 pounds.&nbsp;
WORK ENVIRONMENT
The diversity of work conditions may range from an environment where there is little or no physical discomfort, to an environment which is typical of an industrial office setting.&nbsp; May be exposed to high noise, fumes or airborne particles, and electrical shock hazards.
LICENSING / CERTIFICATION REQUIREMENTS:
Valid State Drivers License

Quality Assurance Assistant

<h3>Job Description</h3>
Job DescriptionProject Requirement An experienced team member to lead Enterprise Risk Management and Liquidity Risk Management platforms projects as Solution Architecture capacity. The Lead Solution architect shall be responsible for in depth participating in business requirement refinement with Business Owner and Tech Lead. Solution Architect is a key role on the project roster and shall act as a leadership voice to functional &amp; technical best practices. Solution Architect is responsible for creation of Macro Architecture, detailed Single Design (Technical Design), Process Diagram, Sequence Diagram, Security Architecture Diagram. Solution Architect is responsible for obtaining approval of said documents at various architecture boards including Solution Design Working Council, InfoSec Architecture Review (ISAR), Architecture Review Board (ARB). Solution Architecture Job Description Responsibilities: strong ongoing relationships with key business partners and managers within each business segments • Builds and maintains relationships and trust with key business stakeholders to understand business strategy and future needs • Communicates monthly updates and produces presentations to senior management on matters of strategic importance to the department • Communicates with senior leadership on matters of strategic importance • Consults the Enterprise Architecture team on systems design and implementation, helping to grow and develop the current retail business processes and technology implementations • Consults with project teams to fit projects to Enterprise Architecture • Consults with senior leadership and IT leaders to develop project scopes and business cases that meet both business and IT strategies and roadmaps • Consults with the Enterprise Level Architecture team to develop blueprints and roadmaps needed to achieve appropriate balance between IT efficiency and business innovation, allowing individual business units to innovate safely in their pursuit of competitive advantage • Continually communicates and builds consensus on Enterprise Architecture with IT and business partners • Develops and implements new Enterprise Architecture products, processes, standards of operational plans that will impact the achievement of functional standards and principles throughout the organization., Directs the research and evaluation of emerging technology, industry, and market trends • Facilitates the development and implementation of Enterprise Architecture standards and adoption of requirements across the enterprise • Guides improvements in tools and capabilities to support the Enterprise Architecture strategy and vision • Improves efficiencies by identifying cost saving projects and opportunities for the corporate business lines • Influences business decisions made by leadership • Leads, guides, and mentors best practices, design standards, and implementation strategies for EA team • Maintains a keen awareness of ever-developing industry methods, techniques, strategies and tools for risk and risk information, reporting recommendations regarding their adoption where applicable • Manages most strategic accounts and relationships for the Enterprise Architecture department • Manages strategic accounts with key stakeholders to help drive improved business performance • Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy., Oversees the implementation and operation of Information Technology solutions • Recommends and implements agreed process improvements to the Enterprise Architecture function • Recommends operational strategies and plans with direct impact on the company's results • Researches any issues to optimize the opportunities for improvement to the EA function • Trains, mentors, and coaches colleagues and subordinates as needed • Candidate will perform comprehensive discovery analysis and definition of client issues and documents implementation in the form of a technical ("blue-print") solution. • Determine how products and services could be designed or modified to suit the commercial banking needs • Act as a liaison between Business Units and Consumer Banking IT during design, development, testing, deployment, and ongoing maintenance phases, throughout the entire life cycle of the product. • complete current state analysis, requirements gathering, and documentation. • Combine exceptional interpersonal skills, technical aptitude and creative thinking to consult with prospective and existing clients to understand their business needs, map those needs to Santander solutions, requirements. Successful candidate must have skills: - Proven experience in the design and implementation of Enterprise Risk Management platforms - Strong expertise in architecting platforms that support Liquidity Risk Management (LRM) ensuring robust systems and compliance with financial regulations. - Design and architect risk management platforms that align with our client's business objectives and technology roadmaps. - Translate complex requirements into architectural blueprints, demonstrating a clear vision and understanding of client needs. - Proficiency with databases (SQL, NoSQL) and data pipelines (ETL/ELT) for large datasets. - Familiarity with risk functions in banking (e.g., operational risk, credit risk, market risk, liquidity risk). - Understanding of key risk frameworks (Basel II/III/IV, IFRS, DORA) and regulatory requirements for risk platforms. - Restful APIs, API-led design, Event Driven Architecture - Cloud Architecture &amp; Security – AWS (must have), Azure - Ability to perform cybersecurity risk assessment (ISAR) - Create logical/functional architecture diagram, create integration by use case sequence diagram - Excellent communication, team player, proactive - Demonstrated experience of tightly collaboration with Business owners

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