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<h3>Job Description</h3>
Job Description
Franklin Ford is seeking a dedicated and customer-focused Automotive Service Advisor to join our team in Franklin, MA. In this role, you will be the key liaison between our customers and our service technicians, ensuring an exceptional service experience and effective communication throughout the vehicle maintenance and repair process.
Responsibilities
<ul>
<li>Greet customers promptly and professionally, identifying their vehicle service needs.</li>
<li>Provide accurate estimates and explain recommended services to customers clearly.</li>
<li>Coordinate with service technicians to schedule appointments and prioritize repairs.</li>
<li>Maintain detailed service records and process payments efficiently.</li>
<li>Follow up with customers to ensure satisfaction and encourage repeat business.</li>
<li>Stay up-to-date with automotive technology and service procedures.</li>
</ul>
Requirements
<ul>
<li>Proven experience as an Automotive Service Advisor or similar customer service role in the automotive industry.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong organizational and multitasking abilities.</li>
<li>Basic understanding of vehicle maintenance and repair processes.</li>
<li>Ability to work in a fast-paced environment and handle customer concerns professionally.</li>
<li>High school diploma or equivalent; additional certification is a plus.</li>
</ul>
Benefits
<ul>
<li>Competitive salary range of $50,000.00 - $120,000.00 per year, paid weekly.</li>
<li>Opportunities for professional development and training.</li>
<li>Supportive team environment at a reputable automotive company.</li>
<li>Health, dental, and retirement benefits available.</li>
</ul>
About the Company
Franklin Ford is a trusted automotive dealership located in Franklin, MA, committed to providing outstanding service and quality vehicles to our community. We pride ourselves on our customer-focused approach and our dedication to excellence in every aspect of our business.
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Automotive Service Advisor

<h3>Job Description</h3>
Job Description
Parts Manager
Sentry West Mazda
940 Boston Turnpike (Route 9) Shrewsbury MA
At Sentry West Mazda, our Parts Department is a crucial part of our success, ensuring that our service and sales operations run smoothly. We are seeking either an existing Parts Manager in a smaller store or an ambitious Assistant Parts Manager who is eager to grow and has the potential to step into a Parts Manager role. 
The Parts Manager is responsible to oversee daily operations, including managing inventory, coordinating with the service department, and ensuring customer satisfaction. This is a dynamic role with hands-on responsibilities, offering a great opportunity for career advancement. The ideal candidate will have a passion for the automotive industry, a commitment to excellent customer service, and the drive to build upon the strong foundation built by our current Parts Manager.
Key Responsibilities:
- Daily operations of the Parts Department
- Help manage inventory levels, including ordering, receiving, and organizing parts
- Ensure that parts are available and ready for service technicians in a timely manner
- Collaborate with the service team to ensure accurate and efficient parts usage
- Provide exceptional customer service to both internal and external customers
- Process orders, returns, and warranty claims promptly and accurately
- Assist in maintaining accurate records of all parts transactions
- Stay updated on Mazda product lines, parts, and services
- Train and mentor staff in the Parts Department
- Coordinate with the service director and general manager on any items/projects/tasks as needed
Qualifications:
- 5+ years of experience in an auto dealership parts department (Mazda experience preferred but not required)
- Knowledge of automotive parts, inventory management, and dealership processes
- Strong organizational skills with attention to detail
- Excellent communication and customer service skills
- Proficiency with parts management software and basic computer skills
- Ability to multitask and work in a fast-paced environment
- A positive, team-oriented attitude with a desire for career growth
Why Join Us?
- Opportunity to advance into the Parts Manager role within the next few years
- Competitive salary and benefits package
- Employee discounts on Mazda vehicles and parts
- Ongoing training and development opportunities
- Supportive team culture in a fast-growing dealership
Benefits
· Industry-leading benefits include health &amp; dental, short &amp; long term disability insurance, life insurance, paid vacation, and 401(k) plan
· Women and men are both encouraged to apply. We are an equal opportunity employer.
· A valid drivers’ license is required.
· Sentry strives to maintain a drug free workplace. All offers of employment contingent on a drug screen for substances illegal in the state of Massachusetts
How to Apply:
If you're ready to take the next step in your automotive career and have a vision of becoming a future Parts Manager, we'd love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and interest in the role.

Parts Manager

<h3>Job Description</h3>
Job DescriptionAre you a motivated professional who wants a career path where you can grow and advance in the automotive industry? Then Key Auto is the place for you. We have service advisor positions offering a commission based compensation, depending on experience, with a career path to grow. Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.
 
Responsibilities
<ul>
<li>Oversee service orders and flow of drive lane</li>
<li>Ensure that customers receive prompt, courteous, and effective service</li>
<li>Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression on the customer</li>
<li>Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled</li>
<li>Ensure the daily inventory of technicians' time is consistently sold to service customers</li>
<li>Distribute work between technicians efficiently</li>
<li>Answer technical questions about vehicle problems, warranties, services, and repairs</li>
<li>Maintain Customer Happiness scores at or above company standards</li>
<li>Assist in diagnosing vehicle problems; order parts and tools as necessary</li>
<li>Oversee administration of warranty claims as well as training and supervising of the service department</li>
<li>Set schedules and assigns tasks to service department employees</li>
<li>Reinforces company policies and adheres to company standards</li>
<li>Encourages compliance with applicable laws and regulations</li>
<li>Maintain a good working relationship with factory(s) and foster positive employee relations</li>
<li>Collaborate with upper management to make service department hiring and discipline decisions</li>
</ul>
Qualifications
<ul>
<li>Excellent organizational skills</li>
<li>Demonstrated ability to manage others</li>
<li>Time management skills</li>
<li>Fantastic communication skills with your customers</li>
<li>Professional, well-groomed personal appearance</li>
<li>Consistent record of service and sales success</li>
<li>Strong record of positive customer satisfaction results</li>
<li>Team-oriented and self-motivated</li>
<li>Able to work with little supervision</li>
<li>Clean driving record and valid driver’s license</li>
</ul>
Benefits
<ul>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>401K Plan + Match</li>
<li>Paid time off and vacation</li>
<li>Short/Long Term Disability/Flex/Life</li>
<li>Growth opportunities</li>
</ul>

Dealership Service Advisor - Key Buick GMC of Rochester

<h3>Job Description</h3>
Job Description
Auto Advisors is a car-buying service offered to members of participating credit unions. The Advisor's role is to qualify buyers, who are referred by the credit union, and then set an appointment to meet at a dealer where they will get below-market pricing on the new or used vehicle of their choice, fair trade-in values, and preferential credit union financing. All in a hassle and haggle-free environment.
Although Advisors are full time employees of our company, they share office space in our credit union partner's branch offices, and then drive to meet the members at the dealers to purchase the new or used vehicle. We are not a car dealer. We simply facilitate the process.
The Auto Advisor position requires someone who...
<ul>
<li>Can build and maintain relationships</li>
<li>Has a good work ethic and can work independently</li>
<li>Is self-motivated and a good communicator</li>
</ul>
The ideal candidate has a minimum of one year in automotive retail, automotive Internet/BDC sales, or related experience!
Candidates should possess:
<ul>
<li>Excellent interpersonal skills</li>
<li>Open and honest personality</li>
<li>Ability to adapt and to learn quickly</li>
<li>A valid driver's license and a good reliable car</li>
</ul>
Love the car business, but hate the hours and the grind? This is the perfect job for the self-motivated individual and is extremely satisfying as we help consumers navigate the daunting car selling process they encounter at dealerships.
Compensation ranges from $38,000 -75,000/yr, but the ceiling is up to you. Auto Advisors offers a competitive compensation package including a company matched retirement plan and health insurance.
Company DescriptionThe Auto Advisor Program has one mission in mind: helping consumers get a fair and competitive transaction price on a new or used vehicle, while financing directly with their credit union! Since the purchase of a vehicle is one of the largest purchases we make, it's important to make a smart financial decision. We show our credit union members how to do that. Purchasing a new or used vehicle is one of the most significant purchases you may make. For such an important transaction, you should make sure that you are buying the right vehicle at the absolute best price." 
<h3>Company Description</h3>
The Auto Advisor Program has one mission in mind: helping consumers get a fair and competitive transaction price on a new or used vehicle, while financing directly with their credit union! Since the purchase of a vehicle is one of the largest purchases we make, it's important to make a smart financial decision. We show our credit union members how to do that. Purchasing a new or used vehicle is one of the most significant purchases you may make. For such an important transaction, you should make sure that you are buying the right vehicle at the absolute best price."

Auto Advisor - Car buying concierge

<h3>Job Description</h3>
Job Description
Job Title: Service Supervisor
Job Type: Full-Time | On-Site |40 Hours
Location: Billerica, MA
Job Overview:
As the Service Supervisor, you will be responsible for coordinating and managing all vehicle service operations, including service writing, scheduling, and customer communication. This is a hands-on leadership role that involves overseeing repairs, managing technicians, and preparing accurate work orders and repair estimates. The ideal candidate has strong technical knowledge, supervisory experience, and excellent customer service and communication skills.
Major Responsibilities: 
<ul>
<li>Serves as the primary service writer, prepares work orders, job estimates, and repair authorizations.</li>
<li>Supervise service technicians.</li>
<li>Answers phone calls and provide parts quotes.</li>
<li>Generates work orders for parts sold.</li>
<li>Pulls parts from inventory and brings to shipping to send to customers.</li>
<li>Communicates directly with customers to explain service needs, timelines, and costs.</li>
<li>Assigns and tracks daily repair orders and maintenance schedules.</li>
<li>Performs diagnostics and assists with complex repairs as needed.</li>
<li>Ensures that all work meets quality, safety, and compliance standards.</li>
<li>Maintains complete and accurate service records, logs, and warranty documentation.</li>
<li>Handles warranty authorization and claims.</li>
<li>Manages parts warehouse, ordering, and service inventory.</li>
<li>Collaborate with engineering and production teams to resolve recurring issues.</li>
<li>Provides technical support to customers as needed.</li>
<li>Trains team members and conducts performance reviews.</li>
</ul>
Qualifications:
<ul>
<li>High School Degree or equivalent.</li>
<li>Technical degree or trade certification is a plus.</li>
<li>3+ years of automotive or vehicle maintenance/service experience.</li>
<li>Proficiency with service tracking software and Microsoft Office.</li>
<li>Supervisory or team lead experience is required.</li>
<li>Experience as a service writer, service advisor, or in a customer-facing repair role.</li>
<li>Strong mechanical knowledge of vehicle systems (electric, mechanical, hydraulic).</li>
<li>Superior customer service skills.</li>
<li>Excellent communication and interpersonal skills. </li>
<li>Valid Massachusetts driver’s license.</li>
<li>Experience in low-volume or specialty vehicle manufacturing.</li>
<li>Knowledge of OSHA and Massachusetts workplace safety standards.</li>
</ul>

Automotive Service Supervisor

<h3>Job Description</h3>
Job Description
We're looking for an Assistant Parts Manager at our Toyota/Ford store.&nbsp;
No weekends! Great pay!
Join a third generation community minded business that has one of the highest customer satisfaction ratings in the country.
Benefits: Great Health, Dental, and Vision Insurance (with family plans we often save hundreds per month compared to our competitors) 401K plus company contribution Employee outings Employee pricing Sports Tickets (Celtics, Bruins, Rex Sox, Patriots) + other misc tickets (eg ski tickets) Year End Bonus Life Insurance + Long/Short term disability Promote from within mentality Cell phone, clothing and gym discounts
See how we are different: <a href="https://www.irwinzone.com/automotive-careers-nh.html&nbsp;&amp;nbsp" target="_blank">https://www.irwinzone.com/automotive-careers-nh.html&nbsp;&amp;nbsp</a>;
Requirements: •Hard working and coachable; 3+ years of Parts Counter experience •On time •High School diploma •Clean background check &nbsp;

Assistant Parts Manager

<h3>Job Description</h3>
Job Description
Career wheels spinning but getting nowhere? Looking for your "Dream" Career? Put yourself in the driver's seat!
Nucar Volkswagen of Norwood, 1280 Providence Hwy, Norwood, MA 02062, is currently looking to add a top-notch Service Advisor to our busy winning team! Our top grossing Service Advisors exceed $100k per year!
As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required vehicle services and requirements. 
 
Your duties will include: 
<ul>
<li>Greeting and communicating with customers on all aspects of repair, such as creating work orders, arrange bookings and communicating them to the technicians, and providing estimates to the consumer and finalizing invoices. </li>
<li>Stream line work flow in the automotive repair departments. </li>
<li>Maintaining and following safety program. </li>
<li>Performing other duties and functions as directed by management. </li>
</ul>
 
You must hold the following credentials / experience: 
<ul>
<li>Reliable, motivated and driven to deliver quality workmanship and a superior customer experience. </li>
<li>Continuously looking to learn and use new skills.</li>
<li>Value a strong team-based workplace. </li>
<li>Flexible, patient and calm when working in a fast-paced environment.</li>
<li>Focused on meeting goals and targets.</li>
</ul>
 
To succeed in this job, the following experiences and skills are required: 
<ul>
<li>Excellent customer service and time management skills. </li>
<li>Ability to work extended hours and weekends when required. </li>
<li>1 to 2 years of retail Customer Relations and or Customer Service. </li>
<li>Strong attention to detail. </li>
<li>Strong interpersonal skills with ability to build a team and work as a team. </li>
<li>Previous experience in the automotive trade or a passion for Parts and Mechanical knowledge would be an asset. </li>
<li>Ability to work well under pressure in a fast paced, ever changing high-volume environment. </li>
<li>Current, valid driver's license. </li>
</ul>
All sides of the business (Advisors, Sales, and Technicians) are equally important which can lead to bigger opportunities! 
 
Education and/or Experience:
<ul>
<li>High School Diploma or equivalent required</li>
<li>Extensive knowledge of automotive industry and parts required</li>
<li>2+ years Previous service or advising experience</li>
</ul>
DCD Automotive/Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:
<ul>
<li>Medical, Dental, Vision Coverage</li>
<li>Company Paid Life Insurance</li>
<li>Short &amp; Long-Term Disability Insurance</li>
<li>Paid Vacations, Paid Holidays, &amp; 401K with Company Contribution</li>
</ul>
 Job Posted by ApplicantPro

Service Advisor

<h3>Job Description</h3>
Job DescriptionDescription:
American Road Group is seeking a Service Writer at Laconia Harley-Davidson in Meredith, NH!
 
Act as a liaison between Harley-Davidson customer and service technician, documenting concerns and service needs, scheduling work, assigning jobs to service technicians, and communicating with customers.
 
Major Duties and Responsibilities
<ul>
<li>Provide superior customer service to both internal and external customers.</li>
<li>Assist Service Department Manager in maintaining a smooth-running efficient department.</li>
<li>Sell products and services based on additional work needed and service specials.</li>
<li>Articulate and document customer concerns and assign jobs to technicians.</li>
<li>Follow through customer work orders from start to finish, from scheduling appointments and reviewing completed work orders with customers.</li>
<li>All other duties as assigned.</li>
</ul>
Requirements:
<ul>
<li>Outgoing, friendly personality with superior communication skills</li>
<li>Excellent customer service</li>
<li>Knowledge or experience of servicing Harley-Davidson Motorcycles preferred.</li>
<li>Experience with POS systems and parts and management computer software.</li>
<li>General knowledge of computers and great phone etiquette.</li>
<li>Current motorcycle license.</li>
</ul>
Physical Demands and Working Conditions
<ul>
<li>Frequently required to bend, stoop, crouch, reach, sit, stand, push and pull.</li>
<li>The noise level in the work environment is usually loud.</li>
<li>Requires use of both hands.</li>
<li>Requires the ability to balance and push a 600+ lb. motorcycle.</li>
<li>Frequently works near moving mechanical parts.</li>
<li>Potential exposure to battery acid, gasoline, chemical cleaning materials or other materials in shop.</li>
<li>Occasionally exposed to exhaust fumes and other airborne particles.</li>
</ul>
Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!

Service Writer - Laconia Harley-Davidson

<h3>Job Description</h3>
Job DescriptionDescription:
Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth &amp; learning, work-life balance, and equality.
 
Job Summary:
The Collision Center Internal Advisor is responsible for working with various Tulley Automotive Group departments to estimate and orchestrate autobody repairs on internal vehicles.
 
Essential Duties and Responsibilities:
<ul>
<li>Examines damaged vehicles;</li>
<li>Prepares estimates for repair work needed;</li>
<li>Communicates with internal departments regarding internal vehicles;</li>
<li>Performs other related duties consistent with the role; this does not preclude management from assigning additional, though unrelated, duties.</li>
</ul>
Requirements:
<ul>
<li>Valid Driving License;</li>
<li>Acceptable Driving Record;</li>
<li>Excellent verbal and written communication skills;</li>
<li>Excellent time management skills;</li>
<li>Excellent organization skills and attention to detail.</li>
</ul>
Tulley Advantage:
<ul>
<li>Competitive Compensation;</li>
<li>Paid Time Off: Vacation Time | Personal Time | Holiday Time</li>
<li>401(k) plan with dealer contribution;</li>
<li>Employee Assistance Program (EAP);</li>
<li>Insurance: Medical, Dental, Vision, Accident</li>
<li>Disability Coverage: Short Term &amp; Long Term</li>
<li>Voluntary Life and AD&amp;D Coverage;</li>
<li>Employer Paid Life Insurance Policy.</li>
</ul>
Equal Opportunity Statement:
Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.

Collision Center Internal Advisor

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Bonus based on performance</li>
<li>Company car</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Free uniforms</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour. Surface Experts is a national brand that is in the process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine whether someone will have the skill set to be able to learn quickly. A Day in the Life of a Surface Experts Technician: <a href="https://www.youtube.com/watch?v=vJ0nCFdtqqs" target="_blank">https://www.youtube.com/watch?v=vJ0nCFdtqqs</a> Benefits/Perks: 
<ul>
<li>Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1</li>
<li>Great Work/Life Balance: No required overtime, no nights, no weekends</li>
<li>Time Off: Paid holidays and accruable vacation</li>
<li>Flexible work schedule: Can accommodate midweek appointments</li>
<li>Paid New Hire Training: Onboarding includes learning alongside a trained technician</li>
<li>Company Car: Each technician drives a branded company vehicle for job duties</li>
<li>Tools Included: All necessary tools and product are provided</li>
<li>Learn a New Trade: Develop skills in a brand new emerging trade</li>
<li>Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving</li>
<li>Small Business: Local business with an owner who works alongside the team each day</li>
<li>Mentorship Opportunities: Ongoing repair training and career development</li>
<li>Dedicated Help Lines: Technician Support Team on call to assist to questions </li>
</ul>
Our Core Values: 
<ul>
<li>Serve Others</li>
<li>Be a Problem Solver</li>
<li>Trust the Process </li>
</ul>
Our Mission: Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers problems by reducing the waste of time, money and materials which end up in landfills. Job Duties and Responsibilities: In the Field Daily 
<ul>
<li>On the jobsite for 4+ customers per day</li>
<li>On-site Work Orders, customer service, and follow-ups</li>
<li>Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc. </li>
</ul>
Customer Service and Communication 
<ul>
<li>Display world-class customer service for tenants and property management staff</li>
<li>Track work progress and notes in our CRM/Dispatch tool</li>
<li>Communicate with support team with questions </li>
</ul>
Follow Repair Process 
<ul>
<li>Understand and utilize our unique 5-step repair process</li>
<li>Employ each tool in your custom tool-kit</li>
<li>Problem-solve repairs with creativity </li>
</ul>
We are looking for someone who has experience in either the process of fabricating or installing bathtubs. You will use your knowledge of common tub building materials: fiberglass, gel coat, enameled steel and acrylic. We repair damages to tubs that happen during or after installation. Preferred Qualifications: 
<ul>
<li>Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby</li>
<li>Experience working in facilities maintenance can be a big plus, but is not required</li>
<li>An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.</li>
<li>Willingness to commit to learning a skill that may take months to master. </li>
</ul>
What We Value: 
<ul>
<li>Attention to detail</li>
<li>Enjoy working with a team</li>
<li>Ability to manage your own schedule</li>
<li>Customer service experience</li>
<li>Excellent work ethic </li>
</ul>

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