Job Description
Job Description
Office and Scheduling Coordinator - Home Health Department
MUST BE BILINGUAL: English/Spanish, English/Cape Verdean Creole, or English/Portuguese
Schedule: Monday-Friday, 8:00 AM - 4:00 PM
Onsite parking and street parking; opportunity for permanent placement
Position Summary:
The Office and Scheduling Coordinator will work within the Home Health department to coordinate schedules for approximately 150 patients and their caregivers, including home health aides and nurses. The role ensures compliance with EVV regulations, facilitates communication, manages data, and supports the overall quality of care.
Key Responsibilities:
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Coordinate schedules for patients and caregivers, considering availability, preferences, language, specialized care, and geographical factors.
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Ensure compliance with EVV regulations, documenting time, location, and service details.
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Continuously update schedules to accommodate changes in client or caregiver plans.
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Communicate scheduling changes and conflicts to relevant parties.
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Assist with EVV system usage, including scheduling, troubleshooting, report processing, and database management.
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Support ongoing training for EVV use and compliance.
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Monitor and report issues with software/programs to the Director of Operations.
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Collaborate with the Director of Operations regarding quality of services and report reviews.
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Schedule all clinical staff visits, including SOC, ROC, and recertifications.
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Assist with prior authorizations.
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Perform data entry for scheduling and referrals.
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Answer phones, screen calls, take messages, and respond to routine inquiries.
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Screen calls for the Home Care Director and page staff as needed.
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Copy, fax, and distribute assignments while meeting deadlines.
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Support collection, enrollment, and billing data.
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Verify MassHealth and private insurance.
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Track and enter signed orders into electronic record systems.
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Create reports, memoranda, correspondence, notices, and bulletins for supervisors.
Required Skills/Qualifications:
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3+ years of medical administrative experience
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Bilingual: English/Spanish, English/Cape Verdean Creole, or English/Portuguese
Preferred Skills:
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Previous Home Health coordinating experience
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Company Description
Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?