Job Description
Job Description
We are looking for Guest Services Coordinator for our client in Boston, MA
Job Title: Guest Services Coordinator
Job Location: Boston, MA
Job Type: Contract
Job Description:
Pay Range: $20hr - $25hr
- Provide customer support to faculty, staff, students or visitors who are seeking services, assistance, information or problem resolution from a office, department or program.
- Provide customer service in person, over the phone, by email, or on the web.
- May work in a wide variety of campus settings, or at special events that are on or off campus.
- Handle routine as well as complex and specialized requests from community members, alumni, applicants, or visitors.
- Skilled at troubleshooting and problem resolution.
- Maintain accuracy and security of confidential information.
- Must have positive belief that the customer comes first, strong communication skills and experience working with the public.
- Must be able to generate positive and professional interactions even in challenging situations, and remain calm, poised and resilient.
- Strong willingness to learn about the services, programs or operations of the department where assigned.
- Technical aptitude to learn new software applications as needed.
- Previous experience in a university setting is helpful, as is ability to navigate on campus.
- The Guest Services Coordinator will assist the Guest Services Team with program check-ins and check-outs; daily operations of the front desk and back office; supporting participant and program needs; and additional duties.
- Assist with participant requests by collaborating with on-campus partners and providing concierge services.
- Assist Guest Services Team with various projects with Operations, IT, Program Delivery, and MBA Services, including security sign replacements, technology upgrades, and group gift distribution.
Required Education:
- High School Graduate.
Company Descriptionvisit our career site to see all open positions @ http://jobs.cynetsystems.com
Company Description
visit our career site to see all open positions @ http://jobs.cynetsystems.com