Job Description
Job Description
About the Role:
The Counter Sales position is essential for providing exceptional customer service and driving sales in our Rutland location. The primary goal of this role is to engage with customers, understand their needs, and recommend products that meet those needs effectively. This position requires a proactive approach to sales, ensuring that customers leave satisfied and informed about their purchases. Additionally, the Counter Sales representative will maintain an organized and inviting sales area, contributing to a positive shopping experience. Ultimately, this role plays a crucial part in achieving the company's sales targets and fostering long-term customer relationships.
Minimum Qualifications:
- Previous experience in retail or customer service.
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Experience in a sales role within a similar industry.
- Familiarity with inventory management systems.
- Basic knowledge of sales techniques and customer engagement strategies.
Responsibilities:
- Greet customers warmly and ascertain their needs to provide tailored product recommendations.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Maintain product displays and ensure the sales area is clean, organized, and well-stocked.
- Handle customer inquiries and resolve any issues or complaints in a professional manner.
- Collaborate with team members to achieve sales goals and enhance overall customer satisfaction.
Skills:
The required skills for this role, such as strong communication and interpersonal abilities, are utilized daily to build rapport with customers and understand their needs. Sales techniques are applied to effectively recommend products and close sales, ensuring customer satisfaction. Organizational skills are essential for maintaining a tidy and appealing sales area, which enhances the shopping experience. Additionally, problem-solving skills are crucial for addressing customer inquiries and resolving issues promptly. Preferred skills, such as familiarity with inventory management, can streamline the sales process and improve efficiency in stock management.