Job Description
Job Description
Contract Coordinator-$25/hr
Rite Window, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started!
Contracts Coordinator is responsible for processing window and bath contracts, ensuring accuracy and timely handoff to the production department. This role serves as a key point of contact for both sales and production, facilitating smooth communication and ensuring that all contract details are correct and complete. The Contracts Coordinator will also work closely with the finance and call center teams to resolve any accounting issues and maintain a high level of customer satisfaction.
What We Offer
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Unlimited Earning Potential: Competitive commission structure to reward your success
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Comprehensive Benefits Package: Medical, dental, and vision coverage
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401(k) with Employer Match: Invest in your future with company contributions
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Career Growth: Opportunities for professional development and advancement
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Paid Training: You will be given comprehensive training to equip you with the tools and resources needed for success and maximize your earning potential
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Inclusive & Innovative Work Culture: Be part of a respectful, forward-thinking team
About the Role
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Generates PO numbers for all new projects.
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Daily interaction with sales team by following up on missing/corrected paperwork
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Processes window and bath contract paperwork digitally; confirms customer signatures, payment validity and products sold correctly.
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Creates preliminary measure order form materials for production.
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Enters credit card payments in Pay Simple, navigates Pay Simple portal to print receipts to upload into LP payment records.
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Enters check details in LP, delivers physical checks to Finance department for depositing.
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Maintains incoming check payment tracker
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Confirms all financed projects are e-signed by the customer.
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Calculates Sales Rep Commission on spreadsheet- enters in LP for payroll.
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Calculates Call Center Commission on spreadsheet- enters in LP for payroll.
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Calculates predictive labor invoice costs to enter in LP job cost tab.
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Attentive to shared contracts email inbox, ensuring all time sensitive requests are addressed immediately
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Processes addendums: ensures scope of work, payments and commissions are updated in LP.
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Processes cancellations and initiates refunds
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Customer Service incoming/outgoing calls re: payment issues and collecting balances when requested.
Key Qualifications
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To effectively perform the duties for this position, individuals must be able to demonstrate competencies that are essential to the position, which include:
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Proven experience in an administrative role
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High level of attention to detail
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Excellent computer skills, fluent in Microsoft Office 365
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Excellent written and oral communication and interpersonal skills.
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Strong interpersonal skills to build and maintain collaborative relationships with cross-functional teams.
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Patient and positive attitude
About Rite Window- Home Remodeling in the Northeast & Mid-Atlantic | Rite Window
At Rite Window, a Renuity company, we’re making home improvement faster, easier, and stress-free. Since 2001, homeowners in Massachusetts and southern New Hampshire have trusted us for high-quality windows, doors, roofs, showers, and bath upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. Our commitment to craftsmanship and customer satisfaction has earned us six Angie’s List Super Service Awards and a Yelp 5-star honor. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
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