Job Description
Job Description
What you’ll do:
Responsibilities/Duties:
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Coordinate physician office requested surgical procedures within the center’s internal scheduling software.
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Complete the registration process for surgical patients.
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Maintain appointment computer scheduling in accordance with office scheduling policies.
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Verify patient insurance eligibility.
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Notify patients of copayment responsibilities / out of pocket expenses.
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Perform various computer functions supporting specific responsibilities.
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Manage any schedule edits or adjustments.
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Provide additional support to other schedulers as assigned.
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Attend required meetings/in-services and participate in committees.
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Print relevant documents for chart preparation and/or clinical review for upcoming surgical procedures.
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Maintain strictest confidentiality of medical/company information.
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Be knowledgeable and follow all HIPAA Regulations.
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As needed, will support other departments in a similar capacity to this role.
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Any other duties as assigned.
Qualifications
Who you are:
Qualifications:
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High School diploma or GED
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One-year medical office experience. Previous surgical scheduling experience preferred.
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Working knowledge of the Microsoft Office suite of software products, Internet Explorer, Google Chrome and/or other search engines on the web.
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Working knowledge of office equipment.
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Familiarity with HIPAA, insurance regulations, policies, procedures, and other regulatory policies.
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Medical office procedures, policies, practices and medical terminology.
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Excellent communication and interpersonal skills: Ability to communicate professionally (i.e., using expressive vocabulary that communicates a complete and detailed message, avoiding spelling errors, employing a respectful tone).
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Ability to maintain enthusiasm while facing a high volume and a large variety of duties.
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Ability and interest in learning procedures and software functionalities that could improve the effectiveness and efficiency of individual and department efforts.
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Organized, with the ability to prioritize and multi-task.
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Extremely reliable and patient.
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Interprets, adapts and applies guidelines and procedures appropriately.
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Ability to develop and maintain effective and professional working relationships with patients, medical staff, coworkers and the public by demonstrating empathy and tact.
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Must be a team player with a positive attitude and able to work effectively with a diverse population.
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Maintains the strictest confidentiality on all patient issues.
What we offer:
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Excellent growth and advancement opportunities
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Dynamic environment
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Access to a diverse network of practitioners
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Broad infrastructure of tools and programs to enhance the employee experience
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Competitive Compensation
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Generous PTO
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Benefits package: health, dental, vision, 401(k), etc.