Job Description
Job DescriptionDescription:
Care Coordinator – CCBHC
LUK Care Coordinators provide strength-based, client centered, trauma informed care coordination services to support and build capacity of Certified Community Behavioral Health Clinic (CCBHC) consumers and their families. This position meets with consumers and families on a regular basis to ensure adherence to the individual treatment plan and to assess progress in identified goals. The Care Coordinator works closely with internal and external team members to achieve positive outcomes This position supports the development of assessments, engages in consultation with collateral sources, and connects consumers to community resources to achieve short- and long-term client goals. The CCBHC Care Coordinator will be expected to participate in training for EBPs as needed for this position, and ensure fidelity to the identified models. This is a full-time position with some non-traditional hours expected.
Introduction to LUK, Inc.:
LUK has deep roots in Central Massachusetts. We’re driven by our values and we’re serious about our work. It’s not easy work, but it is rewarding! With Crisis as our middle name (LUK Crisis Center), we are well versed in handling all kinds of issues that may arise. LUK exists to help people thrive – the people we serve and the people who work here. We appreciate creative thinking, uniqueness, and tenacity. We encourage staff to participate in numerous opportunities to grow as an individual and a member of a team, influence others and be influenced, be your best and do your best. We provide individualized services to the people we work with and offer flexibility so that staff can meet responsibilities at work and outside of work. The community is “LUK-y” to have the skills, experience, and talent of our staff!
For more information, please visit our website & social media accounts!
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Requirements:
Purpose:
LUK’s CCBHC Care Coordinator will be part of an innovative team seeking to ensure equitable, quality, person centered and strength-based service provision to consumers with mental health and/or substance use needs.
Responsibilities Include
- Meet with consumers/families in the office or community regularly
- Maintain communication with consumers/families between meetings
- Provide care coordination by collaborating with internal and external members of a multidisciplinary team to support consumers and families in achieving their goals
- Complete or assist with intakes and discharges
- Complete evaluation documentation as required, including the NOMS
- Identify consumer needs and connect them with community resources to meet those needs
- Complete regular reviews of progress toward goals to quantify consumer/family functioning
- Complete evidence-based practices training(s) and maintain fidelity to identified model(s)
- Participate in consumer- and family-centered treatment team meetings and other necessary meetings
- Provide trauma-informed services (individual, family, crisis)
- Model skills for consumers/families and coach/mentor them to develop their own skills
- Actively participate in supervision and training as required
- Assist with gathering information for internal reports for the program funder as requested
- Participate in the emergency response team as scheduled
- Gain an understanding and commitment to LUK’s Mission, Vision, and Values and provide congruent clinical services
Job Location:
The Care Coordinator is based in LUK’s main office in Fitchburg. This is an office based, in-person position, with some flexibility for occasional hybrid work. The Care Coordinator is expected to be available to travel for home or community-based appointments within the 27 cities and towns of North Central Massachusetts.
Salary Range and Benefits:
Pay Range: 9B. Salary Range: $49,000 – $57,000. Salary ranges within each pay grade are based on qualifications, skills, and experience.
Contact LUK’s Human Resources Department for information on our exceptional Benefit Package.
For benefit-eligible positions, LUK provides an extensive and unique benefit package. For more information on LUK’s employment benefits please visit: www.LUK.org/Benefits
Position Overview:
LUK Division: Behavioral Health Clinic Services
LUK Component: CCBHC
Direct Supervisor: Director of CCBHC
LUK Staffing Category: 9B
This position is 40 hours per week
This is a salary position: ?
This is an hourly position: ?
This position is benefit eligible: ?
This position is community-/home-based ?
EOE and Diversity Commitment:
LUK is committed to fostering a welcoming and supportive workplace and is an Equal Opportunity Employer. Our team includes talented professionals from a wide range of backgrounds and experiences—from those with firsthand knowledge of the communities we serve to recent graduates and experienced professionals. We believe that bringing together people with different perspectives makes us stronger and better equipped to serve our communities.
Knowledge and Experience Required:
- Bachelor’s Degree in a human services field, lived experience may be substituted
- Experience in delivering services to individuals with mental health and substance use challenges
- Experience implementing evidence-based practices
- Experience working with system-involved families
- Bilingual/bicultural candidates encouraged to apply
Skills and Abilities:
- Cultural responsiveness
- Strong communication and computer skills
- Able to work independently and collaboratively on a team
- Demonstrated ability to develop and maintain therapeutic relationships