Hotel Assistant Manager
Job Description
Job DescriptionAre you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!Responsibilities:
- Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
- Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
- Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
- Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
- Consult with the general manager to ensure that all guest service standards are met daily
Qualifications:
- You must have 3 or more years of experience working in the hospitality field
- A proven record of experience managing a team, preferably in a hospitality role, is required
- This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
- Showcase exceptional organizational, communication, and problem-solving skills
About Company
Encore Hospitality is devoted to bringing the highest quality, marketability, and functionality to the hotel and restaurant industries. Our utmost importance is to provide an unforgettable positive experience for the customer. Our ability to locate potential properties, create brands, and seamlessly transition them into lucrative successful revenue streams sets us apart from other hospitality companies. Encore Hospitality’s foundation is grounded on our energetic, innovative, and hard-working employees at all levels of our company. Our goal is to unite people and create outstanding experiences for our guests.