Front Desk Receptionist - Primary Care Office

Job Description

Job Description

About Us:
At United Family Medical Center, we are a dedicated and compassionate primary care team committed to providing exceptional care to our patients in a warm and welcoming environment. We’re currently looking for a reliable, friendly, and organized Front Desk Receptionist to be the face of our practice and help ensure smooth day-to-day operations.

Responsibilities Include:

• Greeting patients with a warm and professional demeanor

• Answering phone calls and directing them appropriately

• Scheduling appointments and managing the provider’s calendar

• Verifying insurance and collecting co-pays

• Checking patients in and out

• Assisting with new patient registration and forms

• Handling administrative tasks such as scanning, faxing, and filing

• Coordinating with clinical and billing teams

Ideal Candidate:

• Previous medical office or customer service experience preferred

• Comfortable using EMR systems (Athena)

• Strong organizational and multitasking skills

• Excellent communication and interpersonal skills

• Team player with a positive, can-do attitude

• High school diploma or equivalent required

We Offer:

• A supportive and team-oriented work environment

• Competitive pay

• Paid time off and holidays

• Opportunities for professional growth

• Health benefits (if applicable)