Job Description
Job Description
Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Field Service Engineer for our client in the Manufacturing Technologies domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Permanent position, and the client is looking for someone to start immediately.
Duration: Full-time
Location: Burlington, MA (Onsite)
Salary: $105,000/Annually
Role: Field Service Engineer
Primary Skills: Engineering
Role Description: The Field Service Engineer must have 4+ years of experience.
Expectations:
- Willing to travel regionally and occasionally throughout North America.
- Provide troubleshooting support over the phone for customers and third party service providers.
- Maintain meticulous records of field service issues and enter them into the service database.
- Provide after-hours technical support via company cell phone, on a rotating basis, to the global customer base.
- Administer the RMA process and report to customers on status
- Prepare and maintain technical documentation library.
- Actively provide design input and customer feedback to the quality, manufacturing and design teams.
Minimum Qualifications:
- Trade School Certification in HVAC/R Field and/or Electronic Technology.
- EPA Universal Certificate
- 5+ years of field service experience
- 3+ years of working with project teams, contractors and interfacing with customers
- Strong mechanical aptitude and understanding of electro-mechanical systems and Cooling Distribution Units (CDU)
- Ability to understand customer specifications and applications to drive customer solutions
- Must have strong hands-on mechanical and electrical skills and demonstrated ability to trouble shoot failure in equipment an sub-systems.
- Must be self-motivated, a team player capable of multi-tasking
- Must have experience with Liquid Cooling technologies
- Knowledge of PLC function & interfacing (RS485, ethernet. etc.)
Preferred Qualifications:
- Bachelor’s degree in engineering or technical field
Education: Bachelor’s degree in Engineering
Experience: Minimum 4+ years of experience
Relocation: This position will not cover relocation expenses
Travel: No
Local Preferred: Yes
Note: Must be able to work on a W2 basis (No C2C)
Recruiter Name: Monika Soun
Recruiter Phone: 617-848-2376
Benefits:
This is a direct hire position, and the hired applicant will receive our client’s benefits package.
Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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