Job Description
Job Description
Position: Medical Assistant
Company: Medi-Weightloss of Billerica
About Us:
Join our growing and thriving team at Medi-Weightloss of Billerica where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry. We are seeking a talented and experienced Medical Assistant with front office expertise to enhance our team.
Why Join Us:
• Dynamic Team Culture: Be part of a talented and collaborative team committed to excellence in patient care.
• Career Growth Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development.
• Competitive Compensation: Enjoy a competitive hourly salary.
Primary Responsibilities:
The ideal candidate will play a pivotal role with primary responsibilities that include patient vitals, EKG, phlebotomy, and front office duties. We value team players with clinical skills and experience in insurance.
Administrative Duties:
• Utilize a multi-line phone system to answer and appropriately route all incoming calls.
• Conduct follow-up calls to discuss patient progress and address concerns.
• Refer non-routine, sensitive, or complex requests to the appropriate staff member.
• Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards.
• Assist with monitoring daily inventory levels of clinical and office supplies.
• Perform daily scanning and uploading of documents in patient files.
• Train additional staff on daily procedures when requested by the office manager.
• Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.
Clinical Duties (varied based on credentials):
• Obtain patient vitals, EKG, and perform phlebotomy.
• Prepare laboratory order forms and obtain patient laboratory results.
• Assist providers with patient referrals to other healthcare professionals.
• Document patient progress notes in the patient chart and/or EMR.
• Conduct follow-up calls to patients to discuss progress and address concerns.
• Perform other clinical duties as required.
Requirements:
To excel in this role, you should have:
• Medical Assistant certification.
• Front office experience, including insurance knowledge.
• Clinical experience in EKG and phlebotomy.
• Strong communication and interpersonal skills.
Schedule:
We are looking for a candidate to be available for posted clinic hours.
Tuesdays - 11am-7pm
Wednesdays - 7am-1pm
Thursdays - 11am-6pm
Fridays - 7am-1pm
Saturdays - 7am-1pm