Night Auditor (11 p.m. to 7 a.m. - Part Time)

The Lake Estate

Tilton, NH 03276, USA

Published: 6/14/2022

Travel & Tourism

Job Description

Throughout our history, many have lived and thrived on the water and land we now call home. At The Lake Estate on Winnisquam, a luxury resort, we honor the history of the land and natural beauty in which we are fortunate to live. Our passion and dedication in delivering personalized service and memorable experiences set us apart as a hospitality leader. Join our team and be part of a family that values both tradition and innovation.

We are looking for a part-time Night Auditor for the 11 p.m. to 7 a.m. shift. The Night Auditor will be responsible for performing end-of-day accounting tasks, including reconciling financial transactions and verifying guest room status, while also providing front desk services to late-night guests during the overnight shift. Ensure accurate financial reporting and maintaining security of the hotel premises throughout the night

DUTIES AND RESPONSIBILITIES:

Assist late-night arriving guests with check-in procedures.
Balance daily financial activities.
Generate necessary reports based on requirements established by the finance department.
Strong attention to detail and accuracy in handling financial transactions.
Monitor room availability and update room status in the property management system.
Handle guest inquiries, requests, and complaints in a professional and timely manner
Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night
Provide exceptional guest service, anticipating needs and exceeding expectations
Ability to work independently and maintain focus during overnight shift
Monitor entrance and exit points to maintain security

EDUCATION & SKILLS:

Previous experience within the Front Office of a luxury resort is preferred, passionately providing service to others.
Basic understanding of accounting principles
Proficiency in using property management systems and computer applications
This is a demanding business, and evenings/weekends/holidays are a must, but every effort will be made to ensure time off requests are met.
Great communicator. Providing amazing experiences requires the ability to effectively communicate both verbally and through legible and grammatically correct writing in a clear and concise, professional manner.
People Person. The best part of serving others is creating experiences for them that go beyond the expected.

Job Posted by ApplicantPro