Job Description
Job Description
About the Role:
As a Used Car Sales Consultant at Tri City CDJR, you will play a pivotal role in driving sales and enhancing customer satisfaction within our retail environment. Your primary responsibility will be to assist customers in finding the right vehicle that meets their needs and budget, ensuring a seamless and enjoyable buying experience. You will leverage your product knowledge and sales techniques to build rapport with customers, guiding them through the purchasing process from initial inquiry to final sale. Additionally, you will be responsible for maintaining an organized inventory of used vehicles, ensuring that all cars are presented in the best possible condition. Ultimately, your success in this role will contribute to the overall growth and reputation of our dealership in the community.
Minimum Qualifications:
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Experience with CRM software and sales tracking tools.
- Knowledge of automotive financing options.
Responsibilities:
- Engage with customers to understand their vehicle needs and preferences.
- Provide detailed information about used car inventory, including features, pricing, and financing options.
- Conduct test drives and assist customers in evaluating vehicles.
- Negotiate sales agreements and close deals while ensuring customer satisfaction.
- Maintain accurate records of customer interactions and sales activities.
Skills:
The required skills of strong communication and interpersonal abilities will be utilized daily as you interact with customers, helping to build trust and rapport. Sales experience will be crucial in applying effective negotiation techniques to close deals and meet sales targets. Knowledge of the automotive industry will enable you to provide informed recommendations and answer customer inquiries confidently. Familiarity with CRM software will assist in managing customer relationships and tracking sales progress efficiently. Preferred skills, such as experience with automotive financing, will enhance your ability to guide customers through the financial aspects of their purchase, ultimately leading to a more comprehensive service.