Job Description
Job Description
We are currently looking for a Front Desk Agent to join our Team! The Inn @ Historic Concord is centrally located in Concord MA. .
The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:
- Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
- Handles cash, credit card information and goods at the property
- Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
- Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
- Typical Schedule : Morning Shifts : 7 AM – 3 PM , Evening Shifts: 3 PM – 11 PM, Weekend Availability needed
Company DescriptionWe are New England based hotel & asset management company, that is recognized by its investors, franchisers and clients as quality-intensive. Jamsan owns & manages a wide variety of properties in the North East United States. We work with all the leading national brands such as Hilton, Marriott International, Choice Hotels, Best Western International and Intercontinental Hotel Group to provide a unique lodging solution for the greater New England region.
Our expertise includes development, hotel operations, hotel sales and marketing, advertising & asset management.
Company Description
We are New England based hotel & asset management company, that is recognized by its investors, franchisers and clients as quality-intensive. Jamsan owns & manages a wide variety of properties in the North East United States. We work with all the leading national brands such as Hilton, Marriott International, Choice Hotels, Best Western International and Intercontinental Hotel Group to provide a unique lodging solution for the greater New England region.\r\n\r\n\r\n\r\nOur expertise includes development, hotel operations, hotel sales and marketing, advertising & asset management.