Job Description
Job Description
The Trust 1 Apprentice is responsible for assisting in the installation and servicing of plumbing, heating, and cooling units, following all applicable codes, under the direction of a technician.
The Apprentice is also responsible for learning the plumbing, heating, and cooling professions by participating in on-the-job training, attending educational courses, training, and following the coaching and teaching of the Technician and/or Managers.
Compensation:
$25 - $35 hourly
Responsibilities:
Primary Duties and Responsibilities:
- Provides basic plumbing, heating, cooling, and drain cleaning support services for customers at the direction of a technician.
- Develops basic knowledge of plumbing, heating, and cooling principles through on-the-job learning, courses/trainings, and reading of educational materials during downtimes on the job site.
- Develops basic knowledge of service tools and testing devices.
- Develops soldering skills to support the Technician.
- Develops skills to perform planned maintenance on residential systems with the assistance of a technician.
- Installs hang stickers and valve tags, as well as distributes flyers in the surrounding area, as instructed by the Technician.
- Responds to all forms of communications, including voicemails and emails, by the end of business the same day received.
- Assists Technicians in maintaining clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always.
- Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate.
- Works with Technicians, Service Manager, and Install Manager to mutually establish performance improvements and seek out ongoing education/training opportunities.
- Uses good judgment and self-control in areas where the company entrusts him to maintain company and customer confidentiality.
- Sets an example in being punctual and dependable. Reports to work promptly. Responds immediately to emergency calls during back-up “on-call” shift.
- Perform other duties as assigned. This may include performing duties that are outside of the scope of normal job duties.
- Establish a sound, positive work relationship with all members of the Trust 1 team. Must be able to listen to and implement all suggested feedback received.
Qualifications:
Required Skills and Abilities:
- Prior plumbing, heating, and/or cooling experience with a service company preferred.
- Ability to take direction and engage in continuous learning.
- Demonstrated excellent communication conflict resolution and interpersonal skills.
- Demonstrated ability to work as an effective team member and pitch in as needed.
- Computer skills and use of electronic devices for invoice creation and communication to staff required.
Education and Experience:
- High School diploma or GED.
- A minimum of one year of field experience is preferred.
- Physical ability to perform all requirements associated with this position.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for this position.
About Company
Trust 1 Services, founded in 2018, provides exceptional service that inspires confidence, trust, and a unique customer experience. We support our community through local charities and invest in our employees’ growth, helping them build the career and life they’ve always wanted. We take care of our people with a fun, family-like atmosphere, training and career development, 401(k) with match, 100% paid vision, dental, and life insurance, health coverage, PTO, birthday off, boot/shoe allowance, rewards, and real growth opportunities.