Automotive General Sales Manager

Job Description

Job Description

A franchised car dealership in MetroWest, MA, is seeking an Automotive General Sales Manager. The ideal candidate should have at least 4 years of experience in automotive dealership sales management, be process-driven, tech-savvy, and have a proven history of successful vehicle sales and exceptional customer satisfaction (CSI).

Responsibilities

• Monitor the Daily Operating Control (DOC) and recommend necessary actions
• Ensure proper handling and efficiency of internet and phone leads
• Collaborate with the General Manager and Corporate team to manage advertising for the Sales department
• Contribute to the preparation of the quarterly dealership forecast, projecting sales, gross, expenses, and profits in coordination with all departments to ensure adequate coverage, profitability, and compliance
• Oversee the selling system, including demo lines and product displays
• Approve the acquisition of all new and used inventory for the dealership
• Manage finance paperwork processing
• Ensure all factory rebates and payments are processed with the accounting office
• Develop and maintain strong relationships with lending institutions and manufacturer representatives
• Hire, train, motivate, and assess the performance of all salespeople
• Ensure all sales staff are factory-certified
• Help individual salespeople set and achieve realistic yet ambitious monthly goals and objectives, offering support to help them succeed
• Assist salespeople with closing deals, including follow-up communications to improve closing rates
• Supervise the sales team’s efforts to enhance the dealership’s image and customer satisfaction ratings
• Schedule and manage the sales team to ensure adequate staffing at all times
• Ensure adherence to dealership policies and procedures by all sales personnel
• Stay informed about incoming inventory, features, and accessories, and how these benefit customers
• Comply with federal, state, and local regulations related to vehicle sales

Qualifications

• 4+ years of experience as an Automotive Sales Manager
• Availability to work Saturdays
• Knowledge of the vAuto appraisal system
• Ability to lead, motivate, and coach a sales team
• Professional management style, outgoing personality, positive attitude, and professional appearance
• Strong customer service and follow-up skills
• Excellent verbal and written communication abilities
• Strong computer skills
• Valid driver’s license

Benefits

• Health, Dental & Vision Insurance
• 401(k) Plan with company match
• Paid Time Off / Vacation Time
• Life and Disability Insurance
• Employee Discount
• Large loyal customer base
• Competitive Compensation