Job Description
Job DescriptionTop reasons to work for my client:
- Our healthcare client has 115,000 employees united around a common mission: to help people live happier, healthier lives.
- They value Quality, Innovation, Service, Integrity and Transparency
- Competitive pay and Benefits and Great management to work with
- Autonomy in the workplace
If this sounds interesting, let's talk!Job Type : Full TimeLocation : Lebanon, New HampshirePay : Good pay and benefits!Job Description What you will be doing: Patient Access Representative
- Greet patients following Conifer Standards of Care and provide world-class customer service.
- Complete full patient registration at the date of service.
- Adhere to financial and cash control policies and procedures.
- Thoroughly explain and secure hospital and patient legal forms (i.e., Advance Directives, Conditions of Services, Consent for Treatment, Important Message from Medicare, EMTALA, etc.).
- Scan Protected Health Information and create and file patient information packets/folders for upcoming hospital services.
- Assist with scheduling diagnostic procedures by entering data in the scheduling system and providing customers with appointment instructions.
- Educate patients about financial liabilities and employ compliant collection techniques before, during, and after the date of service.
- Perform hospital cash reconciliation and secure payment entry in adherence to financial and cash control policies and procedures.
- Secure medical necessity checks/verification in accordance with Centers for Medicare & Medicaid Services.
- Verify insurance, benefits, coverage, and eligibility and complete assigned registration financial clearance work lists activities.
- Obtain insurance authorizations for scheduled and unscheduled hospital services.
- Secure inpatient visit notifications to payors.
- Assist with scheduling and coordinating post-discharge care for patients.
Experience you will need: Patient Access Representative
- Minimum typing skills of 35 words per minute.
- Demonstrated working knowledge of PC/CRT/printer.
- Knowledge of functions and relationships within a hospital environment preferred.
- Customer service skills and experience.
- Ability to work in a fast-paced environment.
- Ability to receive and express detailed information through oral and written communications.
- Understanding of Third-Party Payor requirements preferred.
- Understanding of Compliance standards preferred.
- Ability to perform essential job duties in at least two Patient Access service areas including Emergency Department.
- Uses proper negotiation techniques to professionally collect money owed by patients/guarantors.
- Build and maintain collaborative relationships with both internal and external clients for more effective communication and higher productivity and accuracy.
- Ability to appropriately interpret physician orders, medical terminology, and insurance cards while maintaining Conifer Standards of Care.
- High School Diploma or GED required.
- 0 – 1 year in a Customer Service role.
- 0 – 1 year of administrative experience in a medical facility, health insurance, or related area preferred.
- Some college coursework is preferred.
- Must be able to sit at a computer terminal for extended periods of time.
- Ability to resolve Physician's office and patient issues.
- May experience extreme patient volumes and uncooperative patients.
Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few daysRay Sanders
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