Job Description
Job Description
About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly into communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a DifferenceAs Global Privacy Associate, you will report directly to the Data Protection Officer (DPO) and provide hands-on operational support across all areas of Care Access's global privacy program. This is a tactical, detail-oriented role focused on the day-to-day execution of Care Access's privacy obligations. You will help execute and maintain key workflows, including intake management, DPIA/RoPA documentation, vendor reviews, DSAR tracking, privacy-related Quality Incident documentation, and the rollout of privacy controls across clinical and corporate systems. You'll also assist with preparing responses to privacy-related RFPs, audits, and due diligence questionnaires from clients and regulators. We're looking for someone with 2+ years of experience who is eager to learn, adaptable to changing priorities, and committed to high-quality work. Strong documentation skills, curiosity, and follow-through are essential. This is an excellent opportunity to build deep operational experience in global health privacy, under the direct guidance of the DPO. How You'll Make An Impact
- Support the Privacy team with day-to-day privacy operations, including documentation, tracking, and compliance recordkeeping
- Assist in drafting and updating data protection documentation, including DPIAs, TIA checklists, RoPA entries, vendor assessments, Data Subject Action Requests, and consent logs.
- Help respond to privacy-related RFPs, RFIs, customer audits, and due diligence questionnaires
- Support documentation and intake workflows for data subject rights (DSAR) requests, including logging, tracking, and follow-up
- Assist in reviewing vendor privacy and security documentation, including DPAs, subprocessor lists, and TOMs
- Maintain and update internal privacy trackers, tooling, and repositories (e.g., RoPA spreadsheets, intake forms, DPIA logs)
- Assist in investigating privacy-related Quality Incidents (QIs) in collaboration with the DPO and QA team, including documentation within the QMS, root cause analysis, and follow-up actions
- Collaborate cross-functionally with legal, security, IT, clinical, and operational stakeholders to ensure privacy requirements are met.
The Expertise Required
- Role Requirements
- Bachelor's degree and 2-3+ years' experience implementing and advising on a global privacy compliance program.
- 2+ years' experience as a privacy advisor in the healthcare / life sciences industry, strong preference for experience in healthcare, clinical research and/or pharmaceutical sector.
- Practical experience interpreting and applying international privacy laws and regulations.
- Knowledge, Skills and Abilities
- Strong knowledge of global data protection and artificial intelligence laws and regulatory developments, including but not limited to familiarity with US, Canadian, and European data protection standards.
- Knowledge of privacy and security regulations relevant to health data and clinical research, including but not limited to HIPAA.
- Conversant in data security standards and risk management.
- Ability to explain privacy principles in a crisp, clear way that is easy for non-experts to understand and apply.
- Practical knowledge and experience interpreting privacy rules into pragmatic and actionable controls.
- Positive, "how can I help?" mindset and self-driven commitment to excellent quality standards
- Ability to track and remain current on all developments in relevant law and regulation.
Certifications/Licenses, Education, and Experience:
- CIPP certification(s) strongly preferred.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
Benefits & Perks
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com