Field Service Engineer (Entry Level - Hospitality & Corporate IT)

Job Description

Job DescriptionDescription:

We’re hiring an Entry-Level Field Service Engineer / IT Support Technician to support our hospitality and corporate real estate operations.

This is a field-based IT role for someone eager to grow into a true Network Engineer / Systems Engineer. You’ll work across casinos, hotels, restaurants, and corporate offices, handling everything from firewalls and POS systems to Wi-Fi and conference room AV setups.

If you like variety and thrive on solving problems under pressure, this is your next step.

Key Responsibilities

• Provide on-site IT support across multiple hospitality and corporate properties.
• Install, configure, and troubleshoot firewalls (SonicWall preferred), switches, and VPNs.
• Support POS systems, Wi-Fi networks, guest access, and hotel property management systems.
• Assist with network connectivity (LAN/WAN, satellite links, access points).
• Maintain and support AV systems and conference room technology.
• Work directly with the IT Director and senior engineers on rollouts and new projects.
• Use a company-provided vehicle to travel between client sites.

Requirements:

Qualifications

• 1–3 years of IT support experience (Helpdesk Technician, NOC Analyst, or Field Technician).
• Familiarity with networking, routers, switches, firewalls, and Windows/Linux systems.
• Strong troubleshooting skills across layer 1–3 networking and hardware repair.
• Valid driver’s license with a clean record.
• Excellent communication skills and ability to work in fast-paced environments.
• Flexibility and problem-solving mindset hospitality IT can change hour by hour.