Job Description
Job DescriptionFront Desk Medical Receptionist
Location: Boston, MA (Fenway)
Company: Evolve Chiropractic & Wellness
Website: www.evolve-chiro.com
Job Type: Full-Time (40 hours/week) or Part-Time
WHO WE ARE
At Evolve Chiropractic & Wellness, we deliver personalized, high-quality care that puts the patient first. Our multidisciplinary practice combines chiropractic care, physical rehab, and cutting-edge technologies to help patients recover and thrive.
We prioritize quality over quantity, allowing our providers and team to have more meaningful one-on-one time with each patient. Located in the vibrant Fenway neighborhood of Boston—just steps from Berklee College of Music, Northeastern University, and more—we treat a diverse caseload including student desktop workers, sports injuries, musicians, and automotive-related injuries.
We are guided by our core EVOLVE values:
- Excellence – Strive for clinical and service excellence
- Valuable – Provide meaningful, impactful care
- Optimistic – Bring positive energy and outlook
- Learning – Commit to ongoing growth
- Venerable – Operate with integrity and professionalism
- Exquisite – Pay attention to the small details that create a memorable experience
ABOUT THE ROLE: Front Desk Medical Receptionist
We’re seeking a professional, friendly, and detail-oriented Front Desk Medical Receptionist to join our team. As the first point of contact, you'll help create a positive and welcoming experience for every patient.
This role is ideal for someone who thrives in a healthcare setting, values customer service, and enjoys supporting a clinical team in a collaborative, fast-paced environment.
Key Responsibilities:
- Warmly greet and check in patients
- Collect and input patient information into our cloud-based EMR system
- Assist with sending and collecting digital intake forms
- Schedule and confirm appointments via phone, text, or email
- Answer phones and manage communication with patients in a timely, professional manner
- Verify insurance coverage and manage pre-authorizations, referrals, and clinical reviews
- Process payments for co-pays, coinsurance, and uninsured visits
- Coordinate with clinical staff to ensure smooth patient flow
- Assist with maintaining a clean, organized, and welcoming front office space
- Open and close the office as needed
Qualifications:
- High school diploma or GED required
- 1+ years of experience in medical reception or administration (preferred)
- Experience with electronic health record systems (Genesis a plus)
- Strong communication and interpersonal skills
- Highly organized and detail-oriented
- Able to multitask and prioritize in a busy environment
- Fluency in English required; additional languages a plus
What You Bring:
- Compassion and empathy for patients
- A commitment to 5-star service
- A team-first attitude and collaborative spirit
- Appreciation for functional recovery and holistic care
- Alignment with our EVOLVE values
Benefits:
- 401(k) & matching
- Health, dental, and life insurance
- Disability insurance
- Paid time off (PTO)
- Employee assistance program
- Employee discounts
- Uniform allowance
- Business casual dress code
- Full training provided (EMR & clinic systems)
Bonus Opportunities:
- Mentorship and leadership programs
- Career advancement and development
- Support to open your own successful chiropractic facility (for clinical track staff)
If you’re passionate about wellness, love working with people, and want to be part of a caring, energetic team—we’d love to meet you.
Check out office : www.evolve-chiro.com
Or email your resume to: recruiting@evolve-chiropractic.com