Job Description
Job DescriptionBenefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Tuition assistance
Junior Systems AdministratorFull-Time
Location: Northampton, MA
Salary: $56,000 - 60,000
Department: Information Technology
Schedule: Monday 9a-5p; Frequent travel to different locations throughout Massachusetts
ServiceNet's Information Technology team is looking for an experienced Junior Systems Administrator to help build and maintain the systems that support our mission-driven work. This role handles infrastructure projects, network upgrades, and system deployments across multiple locations - ensuring reliable, secure, and efficient technology operations. The right person is humble, smart, and driven - a team player who delivers outstanding customer service, enjoys solving problems, and thrives in a collaborative environment.
Key Responsibilities:
- Implement and support servers, networking, and cloud infrastructure.
- Plan and execute IT projects and site technology upgrades.
- Monitor network performance and security, troubleshooting issues as they arise and communicate to leadership.
- Coordinate technology rollouts including hardware refreshes, new site setups, and major software deployments to meet deadlines.
- Maintain documentation and ensure system reliability and security.
- Support initiatives like cloud migration, VoIP, and EHR integrations.
- Provide staff training and communication related to new technology rollouts or process changes.
- Perform any other duties as assigned by supervisor or management.
Qualifications:
- 5+ years of professional IT experience or equivalent combination of education and experience.
- Strong background in Microsoft 365, networking, and virtualization.
- Excellent troubleshooting and communication skills.
- Valid driver's license and reliable transportation.
- Ability to lift and carry computer equipment.
Benefits:
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn more about ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.