Job Description
Job DescriptionJob SummaryOur high-volume automotive repair facility is seeking a full-time Automotive Service Writer to oversee day to day operations.
The ideal candidate for this position should have a track record of successful management positions with at least three years of experience in the automotive industry, and a strong desire to succeed with integrity.
You will oversee daily operations and assist sales in setting big but realistic goals. We offer a competitive base salary. If you have automotive service and management experience with excellent communication skills, apply today! Responsibilities
- Interact with customers, listen to their questions and concerns and provide timely responses.
- Educate clients about the company’s products, services and offers.
- Schedule appointments, take orders, monitor service progress, calculate charges, order parts and process payments.
- Record customer details and transactions.
- Being the liaison between customers and automotive technicians
- Oversee daily operations, remedy customer complaints promptly, and ensure customer satisfaction
Qualifications
- Three or more years of experience in Service Writer/Advisor or Manager with strong automotive knowledge of parts and service
- Knowledge of the automotive industry and trends
- Must be highly organized and multi-task efficiently
- Possess a state-issued driver’s license and acceptable driving record to operate vehicles
- Must have good computer and grammar skills
- Strong communication skills; a track record of leadership and being a team player
- Mitchell1 experience strongly preferred