Director of Residential Services

Job Description

Job Description

Join a growing company invested in your professional development!

The Director of Residential Services (DOR) is responsible for the overall management and administration of all Adult Residential Programs within NEEDS Center. The management functions include planning, budgeting, and implementation and assessment of services to ensure that individuals’ needs are being met and that services are high quality.

What you will be doing:

1. Maintain a thorough knowledge of current practices in the field and ensure that all programs practice the following principles: uphold individual rights and dignity; promote individual control; promote community membership; promote development of meaningful relations with others; promote personal growth and accomplishments; promote personal well-being, health, and safety.
2. Ensure that all individuals receive professional, individualized services based upon periodic assessment of needs, that all programs have written goals & objectives & that a comprehensive program evaluation is conducted which measures progress toward goals, individual satisfaction with services & changes in population served.
3. Provide positive, innovative, and effective leadership and motivation to your department to ensure that the organization is a responsive and professional organization, that it carries out our mission well and that our stakeholders perceive it as such.
4. Design and maintain an effective organizational structure, which facilitates the efficient implementation of programs, delineate lines of authority, responsibility and communication, & establish well defined, documented, & properly communicated staff roles and ensure that appropriate staffing levels & qualifications are met.
5. Demonstrate a commitment to comprehensive staff training by implementing a variety of ongoing trainings for all levels of staff.
6. Provide effective direct supervision & support to all assigned staff, ensure that your supervisory staff is providing supervision and support to their subordinates and ensure that all staff are valued and treated fairly, with dignity and respect.
7. Meet or exceed regulatory requirements, which may include: QUEST, ISP Regulations, MASS Health, DPH, CARF standards & Department of Labor Wage & Hour Regulations.
8. Develop, review and revise operating policies and procedures on an ongoing basis.
9. Participate in preparation of well-written proposals and grants. Maintain knowledge of state contract procurement regulations.
10. Maintain positive and effective relations with families, guardians, state agencies and other entities that purchase our services.
11. Participate in the creation of the annual budgets for the programs under your management control. Monitor & control revenues/expenses.

What we are looking for from you:

1. Bachelor’s Degree required (Masters preferred)
2. A minimum of six years full-time experience with developmentally disabled population
3. At least 3 (three) of supervisory experience in Human Services, preferably with behaviors.
   • A Master’s Degree can substitute for two years’ experience not including the supervisory or administrative experience

Fantastic Benefits Include:

• Health insurance (Blue Cross Blue Shield)

• Dental insurance, Vision insurance, and FSA

• 403b Retirement Plan with historically generous employer match

• Generous Accrued Paid Vacation

• 11 Paid Holidays plus your birthday off!

• Tuition Assistance for college coursework

If you're compassionate, dependable, and looking for a meaningful career with strong growth potential, we’d love to hear from you.

The NEEDS Center’s philosophy is rooted in the tenets of Applied Behavior Analysis (ABA), and Positive Behavior Support (PSB). The services and supports provided by the NEEDS Center draw on the best of both disciplines in order to assist individuals to become as independent as they can be.

#NEEDS