Night Auditor - Vacation Village Berkshires

Job Description

Job Description

This is an Overnight Shift Position from 11pm-7am

Are you a night owl who enjoys creating a welcoming environment and keeping things running smoothly behind the scenes? Join our team as a Night Auditor, where you’ll play a key role in ensuring exceptional guest experiences and the accuracy of our daily financial operations.

Compensation: $19.00 per hour

Location: 276 Brodie Mountain Road Hancock, MA 01237

What You’ll Do

As the Night Auditor, you’ll be the friendly face that greets guests during the overnight hours and the detail-oriented professional who ensures our records are accurate. Your responsibilities will include:

• Welcoming and assisting guests with check-ins, check-outs, and general inquiries.
• Handling guest issues promptly and courteously.
• Answering and directing phone calls to the right departments.
• Performing nightly audit functions such as reconciling transactions, maintaining key logs, filing registration cards, and preparing audit reports.
• Supporting special projects and maintaining resort safety standards.

What We’re Looking For

We’re seeking someone who is both guest-focused and detail-driven. The ideal candidate has:

• Previous hotel or resort front desk and customer service experience.
• Strong communication and multitasking skills in a fast-paced environment.
• Proficiency with basic computer systems (word processing, internet-based software).
• A high school diploma or GED, plus 1–3 months of related experience/training (or an equivalent combination).
• Flexibility to work overnight, 3rd shift, including weekends and holidays.

Why You’ll Love It Here

• Be part of a team that values professionalism, hospitality, and teamwork.
• Build valuable skills in guest services, financial reporting, and resort operations.
• Enjoy a supportive environment where your role makes a direct impact on guest satisfaction and resort success.

If you’re ready to bring your hospitality skills to the overnight shift and thrive in a role that balances guest service with attention to detail, we’d love to hear from you!

Apply today to join our team as a Night Auditor.