Job Description
Job Description
Retail Sales Professional – Coins, Diamonds, Precious Metals & Luxury Goods
Join Our Growing Team!
We are seeking a Retail Sales Professional/trader to become an integral part of our expanding coin, diamond, and pawn business. This is a unique opportunity to work in a fast-paced, customer-focused environment, handling an exciting range of high-value and collectible items.
About the Role:
You will be responsible for buying and selling gold, silver, platinum, diamonds, watches, coins, paper currency, stamps, rare antiques, and luxury designer handbags and accessories. This position is ideal for someone who thrives on providing exceptional customer service while contributing to the company’s growth.
Experience in jewelry, coins, or precious metals is preferred but not required—we will train the right person. Above all, we value attitude, intelligence, professionalism, friendliness, patience, gratitude, discipline, and consistency.
Weekends are mandatory.
Responsibilities
-
Welcome customers and identify their needs in a professional and friendly manner
-
Explain products, services, and transaction processes clearly and confidently
-
Assess and determine the value of items customers wish to sell or use as collateral meet underwriting guidelines
-
Negotiate pricing with professionalism and integrity
-
Accurately record and process purchases, sales, and customer orders
-
Investigate and respond promptly to customer inquiries
-
Maintain an organized and secure retail environment
-
Lift and move boxes, inventory, or merchandise as needed
-
Stand for extended periods during shifts
Qualifications
-
Previous experience in sales, customer service, or related fields helpful
-
Experience with jewelry, precious metals, coins, or luxury goods a plus
-
Positive energy, self-starter mentality, and ability to learn quickly
-
Strong decision-making skills in a fast-paced retail environment
-
Ability to build rapport and trust with customers
-
Excellent verbal communication and negotiation skills
-
Professional appearance and demeanor
-
Ability to lift boxes (up to 50 pounds and remain on your feet for long periods)
Compensation & Benefits
-
Competitive hourly base pay commensurate with experience
-
Performance-based incentives and sales bonuses
-
Pay increases available based on demonstrated skills, sales results, and company contributions
-
Opportunities for growth into senior sales, appraisal, or management roles