Field Service Technician New England Territory

DIGI America, Inc.

Manchester, NH, USA

Published: 6/14/2022

Engineering

Full Time

Job Description

At DIGI we are always Searching for a New Balance.

Our vision is to create new standards.

Using original technology we create new standards for the market - and when these new standards become commonplace, we break with convention and take on the challenge of creating the next standard. We are continually striving to create a new balance.

Responsibilities:

Calibrate, perform preventative maintenance, service, and repair equipment on site at customer’s location.
Meet or exceed customer service level agreements
Provide L1/L2 phone support for DIGI service
Perform site surveys prior to installation
Perform installation of equipment
Maintain all documentation as required
Maintain service vehicle and parts inventory
On-call rotation is required to support customer base
Stand, squatting, kneeling in varies environments for long periods of time
Driving long distances between customer locations
Travel will be required with the possibility of 10% of the time including overnight.
All other duties as assigned

Qualifications:

Associate’s degree or equivalent experience preferred
Prior experience in field service preferred
Valid driver’s license and clean driving record
Basic understanding of electrical and mechanical principles
Good analytical skills for troubleshooting and diagnostics
Ability to become Weights and Measures certified within 6 months of hire

Company DescriptionDIGI America is a leader in innovative solutions for food retail and industrial markets. We pride ourselves on delivering cutting-edge technology, exceptional service, and a collaborative work environment that drives success for our customers and employees alike.

Company Description

DIGI America is a leader in innovative solutions for food retail and industrial markets. We pride ourselves on delivering cutting-edge technology, exceptional service, and a collaborative work environment that drives success for our customers and employees alike.