We're Hiring: Clinical Case Manager - Manchester, NH

Job Description

Job DescriptionWe’re Hiring: Clinical Case ManagerFamily Preservation Department – Manchester, NH

At Waypoint, we believe families are strongest when they are supported, respected, and kept together whenever safely possible. Our Family Preservation Team is growing, and we’re looking for a Clinical Case Manager (Permanency Therapist) who is compassionate, adaptable, and committed to helping children and families build stability, safety, and lasting connections.

About the Role

As a Clinical Case Manager (Permanency Therapist) in our Family Preservation Department, you will provide trauma-informed, strength-based clinical interventions and case management services to children and families involved with child welfare systems. This role is highly collaborative and community-based, working directly with families in their homes and across systems to support permanency and well-being.

In this role, you will:

• Provide individual and family clinical support to children, parents, foster families, and birth families

• Develop and implement treatment plans using solution-focused and strengths-based approaches

• Deliver consistent, face-to-face services to families with complex needs

• Collaborate with DCYF, schools, courts, and community partners

• Advocate for family stability, safety, and permanency outcomes

• Maintain timely, accurate documentation and treatment records

Minimum Qualifications

• Master’s degree in Social Work, Counseling, or Marriage & Family Therapy with 2+ years of direct experience, OR

• Bachelor’s degree in a related field with 5+ years of direct experience

• Knowledge of DCYF systems and in-home visiting experience strongly preferred

• Willingness to train in evidence-based practices

• Strong documentation, organization, and clinical writing skills

• Valid driver’s license, reliable transportation, and insurance required

• Ability to pass required background checks (no history of abuse, neglect, or exploitation)

Key Abilities & Attributes

• Respect and responsiveness to families from diverse backgrounds

• Ability to manage complex cases and travel throughout New Hampshire

• Strong communication, collaboration, and advocacy skills

• Flexibility and comfort with community-based work

• Availability for after-hours on-call rotation support

Why Join Waypoint?

• Full-time position with comprehensive benefits, including medical, dental, vision and paid family medical leave

• Generous paid time off, including vacation, sick, personal time, and 10 paid holidays

• Retirement plan with company match and mileage reimbursement

• Educational assistance and professional development opportunities (Bachelor’s & Master’s level)

• Half-Day Fridays during the summer

• A supportive, inclusive workplace culture where people come first

???? Location: Manchester, NH
???? Apply today: www.waypointnh.org/jobs

Join Waypoint and be part of a mission-driven team helping families build stronger futures—while supporting your own professional growth along the way.

Waypoint — Help Along the Way.