Front Desk/Night Auditor - Beauport Hotel

Job Description

Job Description

Are you a night owl who is passionate about guest service? If so, we would love to talk to you about joining our Front Desk/Night Audit team at the beautiful Beauport Hotel Gloucester!

WHAT YOU WILL BE DOING:

In this role, you will be responsible for providing excellent service to our hotel guests, including check-ins/checkouts, answering questions, answering phone calls, preparing reports and daily communication with other departments.

WHAT YOU SHOULD BRING TO THE TABLE:

• Previous front desk and/or night audit experience highly preferred. Customer service experience required.
• The ability to work with efficiency, accuracy and full attention to detail.
• A comfort level with computers is important, experience with Microsoft Office and hotel property management systems is preferred.
• The ability to work with little supervision and proactively problem-solve.

WHAT WE HAVE TO OFFER:

At BHG, we offer a comprehensive benefits package as well as generous discounts, team celebrations, additional perks and a great team of co-workers that make the job fun!

Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience

• Hospitality/Guest Service: 1 year (Required)

Schedule:

• Evening shift
• Overnight shift
• Weekends as needed

WORKING ENVIRONMENT

• Hotel property with 94 Guest Rooms
• Work will primarily take place in front of house hotel areas, public spaces incl. lobby, and front desk areas.
• Primarily solo work; including Group work as needed.