Job Description
Job DescriptionDescription:
Manager, Dev Ops
Remote Worker - N/A Software Engineering
Description
Position Title: Manager, Dev Ops
OR Director of DevOps, Site Reliability and Compliance
Location: Remote – US based, Eastern or Central Time zone
Job Type: Full-time
Powerhouse Dynamics, a Middleby company, is an innovative technology company transforming food service and retail operations. Our advanced software solutions streamline processes, boost productivity, and drive sustainable growth. As we expand our system’s capabilities, we are seeking a motivated Manager, Dev Ops to join our team.
Position Overview: We are seeking a highly skilled engineer to oversee all AWS infrastructure, including the Development Operations, Security Compliance, and Site Reliability operations within our organization. This role requires hands-on technical expertise in AWS management. The Manager, Dev Ops will be responsible for ensuring the reliability, security, and scalability of our cloud infrastructure, and will play a critical role in driving continuous improvements in our technology stack, along with management of a small team of DevOps Engineers.
Key Responsibilities:
- AWS Infrastructure Management:
- Design, deploy, and manage AWS cloud environments, ensuring high availability, scalability, and security.
- Optimize AWS services based on performance metrics and cost efficiency.
- Site Reliability:
- Implement and maintain monitoring, alerting, and reporting systems to ensure uptime and performance of AWS servers and applications.
- Develop and execute disaster recovery plans and participate in incident response and resolution.
- Team Leadership:
- Manage and mentor a small team of DevOps Engineers, providing technical guidance and support.
- Coordinate team efforts in system design, implementation, and troubleshooting.
- Hands-On Technical Work:
- Participate actively in on-call rotation schedule for urgent issues and escalations.
- Perform system testing, software upgrades, and patch management to ensure system integrity and security compliance.
- Strategy and Planning:
- Collaborate with VP of Engineering and Chief Architect to define infrastructure strategies and roadmaps.
- Evaluate new technologies and tools to improve efficiency and reliability of AWS infrastructure.
- Documentation and Compliance:
- Maintain comprehensive documentation of AWS architecture, configurations, and processes.
- Create and update documentation for PCI and SOC2 Compliance
- Ensure compliance with organizational policies, industry standards, and regulatory requirements.
- Lead the current PCI and SOC2 compliance efforts and support the annual audits.
- Establish company governance policies and procedures and align with the corporate governance policies.
Requirements:
Requirements Qualifications:
- Bachelor's degree in computer science, Information Technology, or related field.
- Proven experience (8+ years) managing AWS environments, including EC2, S3, RDS, IAM, VPC, etc.
- Strong hands-on experience with Linux/Unix systems administration and scripting (e.g., Bash, Python).
- In-depth knowledge of network protocols, security best practices, and disaster recovery principles.
- Experience with CI/CD pipelines (preferably Jenkins), container orchestration (e.g., Docker, Kubernetes), and Infrastructure-as-Code (e.g., Terraform, CloudFormation)
- Excellent communication skills and ability to collaborate effectively with cross-functional teams and manage a project.
Additional Requirements:
- No people management experience required, on the job training provided.
- Ability to work in a fast-paced, dynamic environment with a strong sense of urgency.
- Strong problem-solving skills and the ability to troubleshoot complex issues under pressure.
- Willingness to participate in an on-call rotation schedule and respond to after-hours incidents as needed.
The Ideal Candidate would also have
- Previous experience managing and leading a team of DevOps or IT professionals.
- Experience with the PCI Compliance process and requirements
- Certifications such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or similar
- Master’s degree in computer science, Information Technology, or related field
- Experience using Cloud Formation