Job Description
Job Description
Quality Manager
Location: Bellingham, MA
Schedule: Full-time
Pay Rate: $35/hr
Position Summary
Staffworks Group is seeking an experienced Quality Manager to lead and oversee quality operations within a CNC machining and manufacturing environment. This role is responsible for managing the Quality Control Inspection team, including CNC Quality Control Inspectors, while ensuring compliance with ISO 9001 and/or AS9100 standards. The Quality Manager will drive continuous improvement, maintain quality systems, and partner with production and engineering to ensure product conformity and customer satisfaction.
Key Responsibilities
Leadership & Supervision
- Supervise, train, and mentor Quality Control Inspectors and related quality personnel.
- Assign inspection priorities and ensure adequate coverage for in-process and final inspections.
- Review inspection results and support inspectors in dispositioning nonconforming product.
- Conduct performance evaluations and support skills development within the quality team.
Quality Systems & Compliance
- Maintain and improve the Quality Management System (QMS) in accordance with ISO 9001 and/or AS9100 requirements.
- Prepare for and lead internal, customer, and third-party audits.
- Ensure inspection processes, documentation, and records are accurate, complete, and audit-ready.
- Manage calibration programs for inspection and measurement equipment.
Cross-Functional Collaboration
- Act as the primary quality liaison between production, engineering, and management.
- Support new product introduction (NPI) and process changes.
- Communicate quality metrics, risks, and improvement opportunities to leadership.
Required Qualifications
- Previous leadership or supervisory experience in Quality Control or Quality Assurance.
- In-depth knowledge of ISO 9001 and/or AS9100 quality standards.
- Proven experience leading audits, corrective actions, and continuous improvement efforts.
- Excellent organizational, analytical, and communication skills.
Equal Opportunity Employer