Job Description
Job DescriptionWe are seeking a Front Desk Coordinator to become a part of our team in the education sector in Mattapan, Massachusetts. As a Front Desk Coordinator, you will be the initial point of interaction for our students and parents, ensuring smooth daily operations at the front desk. This role offers a short term contract employment opportunity.
Responsibilities:
• Act as the first point of contact for all incoming guests, providing a warm and detail-oriented welcome.
• Manage face-to-face interactions with the student and parent body, delivering excellent customer service.
• Handle incoming phone calls, ensuring callers are directed to the appropriate department or staff member.
• Supervise mail distribution within the organization.
• Record student absences accurately and promptly.
• Address any operational gaps as they arise, ensuring smooth functioning of the front desk.
• Use Microsoft Excel, Outlook, and Word to organize files and manage data.
• Offer concierge services as needed, enhancing the overall experience for students and parents.
• Apply your administrative assistance and interpersonal skills to maintain a well-organized and efficient front desk.• Proven experience in Administrative Assistance
• Proficiency in Answering Multi-Line Phone System
• Experience in providing Concierge Services
• Strong Customer Service skills
• Proficiency in Data Entry tasks
• Excellent Interpersonal Skills
• Proficiency in Microsoft Excel
• Proficiency in Microsoft Outlook
• Proficiency in Microsoft Word
• Experience in Organizing Files