Job Description
Job DescriptionPrimary Job Title:
Web Store Operations Specialist / E-commerce Operations Specialist Alternate/Related Job Titles:
- eCommerce Operations Specialist
- Online Merchandising Coordinator
- Digital Retail Operations Analyst
- Web Merchandising Specialist
Location:
Framingham, MAOnsite Flexibility:
HybridContract Details:
- Position Type: Contract
- Contract Duration: Approximately 3.5 months
- Start: As Soon As Possible
- Pay Rate: $29.12–$34.48 per hour
Job Summary:The Web Store Operations Specialist plays a key role in executing and maintaining day-to-day eCommerce operations to support and drive online sales across multiple brand websites. This position ensures accurate site merchandising, product categorization, and seamless user experience. The role requires exceptional attention to detail, strong analytical skills, and cross-functional collaboration with teams in Merchandising, Marketing, Analytics, and Product to optimize site performance and enhance the customer journey.Key Responsibilities:
- Execute accurate site merchandising experiences through ongoing categorization upkeep, taxonomy, and navigation optimization.
- Manage and maintain product categorization and daily site sweeping to ensure accuracy across all brand sites.
- Support promotional and operational functions, including static content updates, marketing setups, shipping updates, and filter audits.
- Document standard operating procedures (SOPs) for workflows and ensure consistent execution.
- Troubleshoot site issues and defects, escalating findings to management and cross-functional teams.
- Partner with eCommerce Operations leadership to identify process improvement and automation opportunities.
- Conduct competitive and industry trend analysis through site deep dives, documenting insights and recommending optimizations.
- Collaborate across internal departments to resolve issues efficiently with minimal disruption to customers.
Required Experience:
- Bachelor’s degree or equivalent work experience.
- At least 1 year of experience in Marketing, eCommerce, Finance, Project Management, or Product Management.
- Strong understanding of eCommerce operations and KPIs.
- Experience with Adobe Analytics or Google Analytics and familiarity with A/B or multivariate testing.
- Proficiency in Excel and data-driven reporting.
- Excellent communication and collaboration skills, with the ability to work effectively across departments.
- Passion for improving customer experience and enhancing brand equity online.
Required Skills:
- eCommerce Operations Management
- Data Analysis & Reporting
- Product Categorization & Merchandising
Preferred Skills:
- Adobe Analytics or Google Analytics
- Excel (Advanced Functions & Reporting)
- Workflow Process Documentation (SOPs)
- Cross-functional Collaboration
- Process Optimization & Automation
Additional Skills:
- Trend Analysis & Competitive Research
- Promotional and Content Setup
- Site Navigation & Taxonomy Management
- Quality Assurance and Defect Reporting
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Client:Off-Price Apparel and Home Retailer — A Fortune 500 company and leading off-price apparel and home fashion retailer in the U.S. and worldwide. With over 4,500 stores across nine countries and four eCommerce sites, the company offers an extensive range of products at unbeatable prices. They are committed to fostering an inclusive workplace and serving as a responsible corporate citizen dedicated to innovation, customer value, and sustainability.About GTT:GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!Job Number: 25-27417#gttic #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers
Awards
SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015
Company Description
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015