Data Analyst - Program Evaluation

Job Description

Job DescriptionDescription:

JOB DESCRIPTION

Job Title: Data Analyst – Program Evaluation & Strategic Initiatives

Reports To: Chief, Program Evaluation and Strategic Initiatives

Department: Quality and Compliance

FLSA Status: Exempt

Non-Union

Position Summary:

The Data Analyst – Strategic Initiatives and Evaluation plays a critical role in supporting SCES’s enterprise-wide efforts in strategic planning, program evaluation, performance measurement, and regulatory compliance. Reporting to the Chief of Program Evaluation and Strategic Initiatives, this position is responsible for collecting, analyzing, visualizing, and interpreting data to inform executive decision-making and measure the effectiveness and impact of SCES programs and strategic initiatives. The ideal candidate brings a strong foundation in data science, advanced analytics, and communication, with the ability to translate complex findings into actionable insights for diverse stakeholders, including the CEO, Board, and external regulatory bodies.

Job Responsibilities and Performance Standards:

Program Evaluation and Strategic Analysis

• Support the design and implementation of evaluation frameworks and methodologies to assess program efficiency, effectiveness, equity, and impact.
• Partner with senior leadership to define key performance indicators (KPIs) aligned with organizational goals and strategic priorities.
• Conduct longitudinal and cross-sectional data analyses to track progress on strategic initiatives and produce regular performance dashboards and reports.
• Translate data insights into strategic recommendations for executive leadership and governance teams.
• Assist with environmental scanning and data modeling to anticipate trends, inform risk assessments, and identify emerging opportunities.

Data Management, Visualization, and Reporting

• Develop, maintain, and optimize data dashboards using tools such as HAR, Explorer, Tableau, Power BI, or similar platforms to visualize KPIs and program outcomes.
• Clean, validate, and manage large data sets, ensuring data accuracy, integrity, and consistency across systems.
• Collaborate with IT and data governance teams to maintain data infrastructure and documentation that supports transparent and reproducible reporting.
• Prepare data briefs, board materials, grant reports, and regulatory submissions with high attention to detail and data storytelling best practices.

Compliance and Accreditation Support

• Support readiness for regulatory reviews and accreditation by producing evidence-based reports, tracking compliance indicators, and analyzing risk data.
• Assist in preparing datasets and documentation required by accrediting bodies (e.g., NCQA, AGE), funders, and government agencies.
• Monitor internal quality and incident reporting systems for patterns, anomalies, and compliance issues, and generate periodic trend reports for leadership.

Cross-Functional Collaboration and Capacity Building

• Work collaboratively with internal departments (Finance, Program, IT, Quality) to align data collection and analysis with operational goals.
• Support staff training and coaching on data literacy, performance metrics, and dashboard interpretation.
• Contribute to the development of internal tools and guides to increase the organization's analytical capacity and foster a data-informed culture.
• Other duties as assigned.

Professional Standards and Conduct:

• Leadership: Ability to lead, inspire, and empower staff by demonstrating confidence and leadership presence. Passion and commitment to establishing and developing evidence-based programming for individuals to live in the setting of their choice with dignity and for as long as possible.
• Collaborative and Responsive: Regularly communicates, follows up, and uses a team-driven approach. Responds thoughtfully and promptly to agency needs, requests, and inquiries; identifies and builds partnerships with key stakeholders. Has excellent organizational and time management skills to meet various deadlines, ensuring closed-loop communication, multi-tasking, and maintaining flexibility to adapt and adjust workload assignments based on various needs.
• Communication: Skilled in verbal and written communication, demonstrating the ability to communicate information in various ways to meet diverse styles and cultural backgrounds. Ability to translate business requirements into non-technical lay terms and make efforts to understand the end-user experience.
• Analytical: Critical thinking skills, using logic and reasoning to identify the strengths and opportunities of alternative solutions, conclusions, or approaches to problems. Strong attention to detail and the ability to analyze existing tools and databases to provide software solution recommendations.
• Attendance and Punctuality: Dependable, punctual, showing flexibility when needed. Attends meetings as needed and is fully present and participates during those meetings.
• Commitment: Embodies SCES’s core values and shows great integrity, accountability, and professionalism in all interactions. Aids in furthering SCES’s mission and commitment to an inclusive environment.

Qualifications:

• Bachelor’s degree in data science, Public Policy, Public Health, Statistics, Computer Science, or a related field (Master’s preferred).
• Minimum 3–5 years of experience in data analytics, evaluation, or applied research in nonprofit, government, or healthcare settings.
• Proficiency in data visualization and analysis tools such as HAR, Tableau, Power BI, R, Python, Excel, and SQL.
• Technical expertise regarding data models, database design development, data mining, and segmentation techniques.
• Strong knowledge of and experience with reporting packages (Business Objects, etc.), databases (SQL etc.), and programming (XML, JavaScript, or ETL frameworks).
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS, etc.).
• Experience with performance measurement frameworks, outcomes evaluation, and regulatory reporting.
• Strong written and verbal communication skills, with experience presenting findings to executive-level audiences.
• Ability to manage multiple projects and prioritize deliverables in a fast-paced environment.
• Familiarity with accreditation and compliance data requirements (e.g., NCQA, CMS, EOHHS) a plus.
• Must meet both CORI/SORI and public health screening requirements.

Physical Environment

• Physical surroundings are comfortable with minimal exposure to injury or hazards.

Social/Psychological Conditions

• Occasional stress due to periodic or cyclical workload pressures and deadlines. Some interruptions involved.

Physical Effort

• Frequently sits, stands, walks, bends, reaches, and stoops throughout the day.
• Frequently lifts, pulls, pushes, and carries up to 20 lbs.
• Periodic eye strain and light ear strain.

Requirements: