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<h3>Job Description</h3>
Job Description
Join Our Team as a Front Desk Agent! 
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. 

KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. </li>
<li>Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. </li>
<li>Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. </li>
<li>Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. </li>
<li>Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed. </li>
</ul>
EDUCATION &amp; EXPERIENCE
<ul>
<li>High school diploma or equivalent; experience in a hotel or related field preferred. </li>
<li>Familiarity with hotel management software and Microsoft Office suite. </li>
</ul>

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>

PROPERTY INFORMATION: 
Welcome to Hotel Champlain Burlington, Curio Collection by Hilton. Unwind and explore Vermont from the ideal home base. Located where Lake Champlains natural beauty meets Burlingtons modern urban buzz. Discover a new neighborhood landmark that raises the bar in genuine and unexpected ways. A place where dreamers like you wake up every day to make their vision a realityand where theres always something new to excite you.
 Application deadline for Colorado positions:

Hotel Champlain Burlington, Curio Collection - Front Desk Agent

<h3>Job Description</h3>
Job Description
Position Title: PT Front Desk Receptionist
Position Reports to: Senior Administrative Assistant, Assistant Manager
Employee Category: Part-Time, Year-Round 
FLSA: Hourly Position, Non-Exempt
Schedule: Sunday - Monday, 2pm - 10pm, Optional Additional Hours
The Front Desk Receptionist serves as the first impression of The Country Club. The position assists with member and staff communications as it relates to the Club with the ability to communicate on a professional level.

Primary Responsibilities:
<ul>
<li>Welcome members and guests, by name when possible, in a hospitable and friendly manner
<ul>
<li>Provide schedule of events and information to members and their guests</li>
</ul>
</li>
<li>Manages a multiline phone system and answers phone calls in a welcoming and timely fashion</li>
<li>Be first point of contact and relay information to the management team when an emergency occurs on property</li>
<li>Receive vendors and direct them as necessary
<ul>
<li>Keep updated directions to the Club for the Front Desk including local directions for major highways</li>
<li>Campus Directions for membership and vendors</li>
</ul>
</li>
<li>Distributes Clubhouse mail and packages daily—notify individuals of package arrivals</li>
<li>Oversees and updates Members First Dining and Club’s website (reservations):
<ul>
<li>Bedrooms
<ul>
<li>Accept and monitor reservations and confirmations</li>
<li>Maintain waitlist reservations</li>
<li>Print welcome cards and keep card template current</li>
</ul>
</li>
<li>A la Carte
<ul>
<li>Accept and monitor reservations in Members First Dining</li>
<li>Work with Management Team on blocking time periods as necessary</li>
</ul>
</li>
<li>Events
<ul>
<li>Accept and monitor reservations, confirmations and cancellations
<ul>
<li>Call members 96 hours prior to event to confirm reservations </li>
</ul>
</li>
<li>Monitor waitlist reservations and contact members as directed by Management</li>
<li>Maintain up to date event information at the Front Desk</li>
</ul>
</li>
</ul>
</li>
<li>Work closely with the Communications and Management Team to create and or print:
<ul>
<li>Weekly write-ups, change sheets and late issued write-ups—keep current</li>
<li>A la Carte Menus, Event Menus, Wine Lists, Dessert Signs and Daily Specials</li>
<li>Buffet Signs and Table Numbers</li>
<li>Place Cards</li>
<li>Additional Administrative tasks as prescribed </li>
</ul>
</li>
<li>Oversees the distribution of Club keys</li>
<li>Organize and distribute the Club newspapers</li>
<li>Create and post deceased member cards—remove at the correct time</li>
<li>Maintain sign out sheets and logs in Front Desk manual
<ul>
<li>Overnight car log</li>
</ul>
</li>
</ul>

Required Skills: 
<ul>
<li>Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher</li>
<li>Exposure to a private club environment is preferable</li>
<li>Excellent organizational skills, ability to multitask and strong interpersonal communication skills</li>
<li>Must be detail-oriented and work effectively while meeting all applicable deadlines</li>
<li>Must be able to work independently and productively with minimum supervision</li>
<li>Ability to prioritize, organize and follow up on daily assignments and responsibilities</li>
<li>Administrative experience is preferable</li>
</ul>
 
Uniform Requirements:
<ul>
<li>Business Attire</li>
<li>TCC standards per the Employee Manual </li>
</ul>
Physical Requirements:
Physical Requirements:
<ul>
<li>Lift up to 30 pounds. May be asked to lift trays or boxes of paper, mail packages</li>
<li>Stand, walk, bend and lift for up to 9 hours per day</li>
</ul>

 
 

 Sunday - Monday, 2pm - 10pm, Optional Additional Hours

Front Desk Receptionist (Part Time)

<h3>Job Description</h3>
Job Description 
If you are interested in a rewarding job and a supportive culture, as well as, being part of an organization that rates the highest in the state for consumer satisfaction, Seacoast Mental Health Center, Inc. has openings for a Front Desk Coordinator to join our team!
At Seacoast Mental Health Center, we provide hope and promote recovery for children, adolescences, adults and their families in the Eastern half of Rockingham county. The rising demand for mental health and substance use disorder services offers immediate employment opportunities
If you like making a difference in your community and are passionate about working in a non-profit organization, Seacoast Mental Health is an excellent choice!
The major duty of the Front Desk Coordinator is to operate the switchboard and greet clients at the front desk in the lobby of the Sagamore Office.
1. Switchboard - Receive, screen, and route all incoming phone calls. Coordinate phone service and equipment needs and problems with the Facilities Coordinator and/or the Chief Information Officer, and the appropriate phone service.
2. Scheduling - Maintain daily schedules for all Sagamore Office clinical staff and ensure that daily transaction forms are initiated from the master schedule. Responsible for greeting clients and collecting payments as they arrive for their appointments.
3. Payments and Information Verification - Responsible for verifying, and updating as necessary, address and payer information for each client at time of check-in and collecting any payment due on each client’s account. Payments are to be posted to the appropriate account on the Lavender &amp; Wyatt Human Services software. 
4. Coverage - Responsible for ensuring that the front desk is adequately covered at all times. Responsible for training back-up staff and scheduling back-up staff as necessary.
5. Crisis Calls - Must be able to assess crisis calls, both via the phone and on a walk-in basis, must refer to the "on-call" ACT clinician appropriately. In addition, the front desk must always know who is "on-call", and must relay that information to the answering service when necessary.
6. Opening &amp; Closing - The Front Desk Coordinator is responsible for opening the Sagamore Office for business in the morning, and for ensuring that the entire building is closed properly in the evenings. This includes locking all outside entryways, turning off lights, and putting the switchboard on "call-forwarding" to the answering service.
7. Evening Reception - The Front Desk Coordinator is responsible for hiring and providing adequate supervision and training for the evening receptionist who must work independently.
 A minimum of two years related experience required.
Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc. We are an Equal Opportunity Employer, and we value the diversity of our community.

Front Desk Coordinator

<h3>Job Description</h3>
Job Description
Hotel Sales Leader – Be the Face of Our Growth!

At the Homewood Suites by Hilton Dover, NH we are looking to add a Sales Manager to our amazing team! 

As a Sales Manager at the Homewood Suites by Hilton you will join a welcoming atmosphere filled with Friendly coworkers and experienced managers. We want to support your professional development so working with us means there will be potential growth opportunities &amp; excellent mentorship provided by your managers.
The Sales Manager will be responsible for the development and implementation of the total sales effort of the hotel, including securing new accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction. Other responsibilities include:
Responsibilities:
<ul>
<li>Soliciting group business within different market segments via tele-prospecting and outside sales calls</li>
<li>Maintaining rapport and developing future business with existing contacts</li>
<li>Developing and maintaining relationships with key clients to produce group business, including room sales </li>
<li>Attending networking events, developing, and maintaining good relationships with officials and representatives of local community groups, companies, and trade organizations, and attending local and out-of-town meetings and conventions in order to generate sales for the hotel</li>
<li>Conducting site tours</li>
<li>Maintaining customer database via hotel sales software</li>
<li>Developing contracts and following up with customers</li>
<li>Developing and managing the departmental budget and monitoring sales activity and performance to ensure sales meet or exceed established profit plan and to accurately report variances/projections to management</li>
<li>Developing and executing the annual sales and marketing plan</li>
</ul>

Pay: Salary 
Job Type: Full Time 

We are looking forward to receiving your resume! 

keywords: hotel, hotel sales, sales manager, hotel sales manager, HOTEL
Requirements
<ul>
<li>2-5 years prior hotel experience</li>
</ul>
<ul>
<li>Experience in outside sales calls and prospecting</li>
</ul>
<ul>
<li>Excellent verbal and written communication skills</li>
</ul>
<ul>
<li>Strong computer skills including Hotel PMS, Microsoft Office</li>
</ul>
<ul>
<li>Self-motivated</li>
</ul>
<ul>
<li>High sense of urgency in managing client relationships</li>
</ul>
<ul>
<li>Detail oriented</li>
</ul>
<ul>
<li>The desire to be a team player</li>
</ul>
Benefits
<ul>
<li>PTO, Holiday Pay </li>
<li>401k Matching</li>
<li>Global Brand Hotel Room Discounts</li>
<li>Company Wide Hotel Room Discount Program</li>
<li>Referral Bonus Incentive</li>
<li>Retention Bonus Incentive</li>
<li>Annual Review Program</li>
<li>Bonus Program </li>
<li>Extensive Room for Growth</li>
<li>Paid Training</li>
</ul>

Hotel Sales Manager - Homewood Suites by Hilton, Dover, NH

<h3>Job Description</h3>
Job Description
We are delighted to announce a fantastic opportunity at the Homewood Suites hotel located in Dover, NH! We are currently searching for a charismatic and customer-oriented Part -Time Front Desk Attendant.
Hurry and join our exceptional team at the Homewood Suites as a Front Desk Attendant! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Hilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!
That's not all - we have even more perks for you! With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500!
If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Attendant position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott. This is a golden opportunity for you to enhance your professional skills and unleash your potential!

Pay: $17- $18 Per Hour
Shift: 3pm-11pm
Schedule: Must have Weekend Availability
Job Type: Part- Time 

Responsibilities:
<ul>
<li>Maintain a warm, welcoming and professional demeanor while interacting with all guests.</li>
<li>Check guests in and out of the hotel, ensure proper payment is received, special requests are noted &amp; fulfilled, and accurate information is recorded.</li>
<li>Answer the phone in a professional &amp; helpful manner.</li>
<li>Follow procedures on posting charges and settling guest accounts.</li>
<li>Effectively address and resolve guest problems to increase guest satisfaction.</li>
<li>Be knowledgeable of emergency procedures and Hotel policies.</li>
<li>Practice punctuality for scheduled shifts.</li>
</ul>

Keywords: Hotel, Hospitality, customer service, front desk, agent 
Requirements
<ul>
<li>Customer Service Experience</li>
</ul>
<ul>
<li>Hotel Experience is a plus but NOT required</li>
</ul>
<ul>
<li>Reliability</li>
</ul>
Benefits
<ul>
<li>DailyPay - Get Paid Any Day!</li>
<li>Brand Hotel Room Discounts</li>
<li>Company Wide Hotel Room Discount Program</li>
<li>Referral Bonus Incentive</li>
<li>Retention Bonus Incentive</li>
<li>Annual Review Program</li>
<li>Extensive Room for Growth</li>
<li>Paid Training</li>
<li>401K Matching</li>
</ul>

Guest Service Representative - Front Desk Agent - Homewood Suites, Dover, NH

<h3>Job Description</h3>
Job Description
The Fairfield Inn &amp; Suites by Marriott Hotel located in North Conway, NH at 165 Ski Mobile Rd. is looking to hire Hotel Room Attendants.
We want you to join our team at the Fairfield Inn &amp; Suites as a Hotel Room Attendant!
At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you &amp; your family to enjoy. In addition, we run Company wide incentives both year-round &amp; seasonal for all staff.
Both Part-Time &amp; Full-Time positions available! We have an excellent management team at our hotel and are happy to work with you on a schedule that best fits both of our needs.
Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500!

FULL-TIME Employees ski for FREE at Cranmore!

Pay: $17-$19 Per Hour
Shift: Day Shift, looking for Full-Time &amp; Part-Time 
Schedule: Must have weekday &amp; weekend available 

Responsibilities:
<ul>
<li>Performs cleaning duties in guest rooms that are staying over and checking out</li>
<li>Provides great customer service</li>
<li>Ensures housekeeping departmental standards are followed</li>
<li>Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc.</li>
<li>Reports necessary maintenance item in a timely manner </li>
<li>Follows departmental policies and procedures</li>
<li>Performs additional duties as needed</li>
</ul>

Keywords: Housekeeping, cleaning, janitorial, hospitality, hotel housekeeper, room cleaner, year round, hotel, cleaner

Requirements
<ul>
<li>Highly responsible &amp; reliable</li>
<li>Ability to work as part of a team and independently</li>
<li>Previous housekeeping experience a plus, but not necessary</li>
<li>Reliable Transportation</li>
<li>Hotel Housekeeping experience a plus, but not necessary </li>
</ul>
Benefits
<ul>
<li>Full time benefits Offered: Medical &amp; Dental, PTO, 401K Matching</li>
<li>DailyPay - Get Paid Any Day !</li>
<li>Marriott Wide Hotel Room Discounts</li>
<li>Company Wide Hotel Room Discount Program</li>
<li>Referral Bonus Incentive</li>
<li>Retention Bonus Incentive</li>
<li>Annual Review Program</li>
<li>Extensive Room for Growth</li>
<li>Paid Training</li>
</ul>

YEAR ROUND - Room Attendant- Fairfield Inn & Suites, North Conway, NH

<h3>Job Description</h3>
Job Description
We are seeking customer service professionals, with the ability to provide exceptional guest service for the position of Front Desk Agent at the Beauport Hotel. This position will be responsible for the prompt and courteous service to our guests upon arrival and departure, as well as throughout the guest's stay. Our goal is to create memorable guest experiences, for every guest, every stay.
WHAT WE HAVE TO OFFER:
At Beauport Hotel Gloucester, we offer generous discounts, team celebrations, additional perks and a great team of co-workers that make the job fun!
Job Type: Full-time
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee assistance program</li>
<li>Flexible spending account</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
<li>Employee discount on dining and the Beauport Boutique</li>
</ul>
Experience:
Must have at least one (1) or more years of experience in Customer Service, previous experience in a hotel is preferred. 
ESSENTIAL FUNCTIONS
<ul>
<li>Greet guests upon arrival and complete established check-in procedure for arriving guests.</li>
<li>Facilitate guest departure (check-out) by following established procedures in order to close guest accounts and open the room for the next guest. </li>
<li>Regularly post receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present accurate hotel charges upon check-out.</li>
<li>Answer inquiries, both in person and by telephone, by accurately communicating hotel rates and information and by using selling techniques to sell room nights, increase occupancy and revenue.</li>
<li>Maintains good customer relations being aware of all hotel services and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone.</li>
<li>Control cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.</li>
<li>Maintains a friendly and courteous demeanor at all times.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
JOB REQUIREMENTS
<ul>
<li>Experience in Microsoft Office and industry relevant Hotel Property Management Systems such as RoomMaster preferred.</li>
<li>Working knowledge of Front Office operations preferred.</li>
<li>Demonstrated ability to work with maximum efficiency, accuracy and attention to detail.</li>
<li>Ability to work cohesively as part of a team.</li>
<li>Ability to exercise sound logic and judgement in evaluating situations and utilizing appropriate resources.</li>
<li>Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.</li>
<li>Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.</li>
<li>Ability to stand for 8 hours' length of time</li>
<li>Must be able to work a flexible schedule, including weekends and holidays.</li>
<li>Ability to lift 30 lbs.</li>
<li>Actual compensation is commensurate with relevant skills and qualifications.</li>
<li>Salary range is $19-$20/hr</li>
</ul>
WORKING:
<ul>
<li>Hotel property with 94 Guest Rooms</li>
<li>Work will primarily take place in front of house hotel areas, public spaces incl. lobby, and front desk areas.</li>
<li>Group and solo work.</li>
</ul>
The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.

Front Desk Agent - Beauport Hotel

<h3>Job Description</h3>
Job Description Summary The Boys Girls Clubs of Central and Northern New Hampshire is a dynamic organization that currently supports 200 staff working in 30 Early Childhood and Out of School Time programs with a large geographic footprint.We have an opening for a Front Desk Receptionist to cover an afternoon shift at our Bradley Street location. Hours are between 2pm and 6pm. Are you motivated to make a difference in the lives of children, and are looking for a job? If so, we invite you to apply ASAP. Responsibilities include: greeting and tracking all visitors/members of the community, answering phone calls, assisting visitors with questions regarding the Boys Girls Club services, and entering all members’ attendance into the computer system. Duties 
<ul>
<li>Accurately enters members into the computer system when members are either entering or leaving the building.</li>
<li>Ensures that all members are being picked up by an authorized individual.</li>
<li>Acknowledges and greets everyone who enters and leaves the club's facilities. </li>
<li>Provides detailed descriptions of Boys Girls Club, member applications, services, facility features, and hours of operations. </li>
<li>Answers the phone promptly and redirects phone requests to the appropriate party.</li>
<li>Assists staff in collecting parent signatures for permission slips.</li>
<li>Handles guests’ questions and concerns professionally and courteously; communicates parents' finance questions/requests to the Finance Department. </li>
<li>Maintains a clean; safe, fully stocked, and well-organized work area. </li>
<li>Must be able to work without direct supervision and remain at the assigned post for extended periods of time. </li>
<li>Understands all safety procedures completely and ensures that they are followed appropriately.</li>
<li>Maintains a positive attitude and contributes toward a quality work environment. </li>
<li>Assists in all areas of the club operation as requested.</li>
<li>Communicates to the Site/Branch Director any and all occurrences involving staff or visitors/parents in the club that require attention.</li>
<li>Participates in administrative staff meetings and trainings when requested.</li>
<li>Other duties as assigned.</li>
</ul>
 Requirements 
<ul>
<li>High School degree or equivalent experience preferred.</li>
<li>Must be detailed-oriented and have the ability to multitask. </li>
<li>Must have a pleasant telephone manner.</li>
<li>Ability to be efficient and productive in a fast-paced environment.</li>
<li>Must enjoy working with people, have enthusiasm, and possess excellent customer service skills.</li>
<li>Must possess basic math and money handling skills.</li>
<li>Excellent communication, listening, and computer skills.</li>
<li>Must be willing to travel between locations when requested. (Only occasional travel may be required.)</li>
<li>Must be a team player.</li>
</ul>
 WORK ENVIRONMENT: 
<ul>
<li>Requires working under normal office working conditions with the exception of children’s voices/noises during program times.</li>
<li>Occasionally may be exposed to fluctuations in temperature. </li>
</ul>
 PHYSICAL REQUIREMENTS: 
<ul>
<li>Requires sedentary work including prolonged sitting and operation of general office equipment.</li>
<li>May be required to lift or push up to 50lbs.</li>
</ul>
 
ADDITIONAL EXPECTATIONS 
·All of the candidates that are offered a job with the Boys Girls Clubs of Central and Northern New Hampshire will have to submit for an FBI fingerprint background check and submit to a background check through the State of NH Criminal Records Dept. and FirstAdvantage. Note: The State of NH Childcare Licensing Bureau may prohibit you from being employed by the Boys Girls Clubs of Central and Northern New Hampshire should there be a disqualifying finding on your criminal record. In addition, even if the State of NH reviews your records and allows you to work at the Club, we still reserve the right to determine your employment status. 
•This organization has a zero-tolerance policy for abuse and will not tolerate mistreatment or abuse in its programs. Any mistreatment or abuse by an employee will result in disciplinary action, up to and including termination of employment and cooperation with law enforcement. Nice To Haves Please visit <a href="http://www.nhyouth.org" target="_blank">www.nhyouth.org</a> to learn more about our organization. Benefits Non-exempt, hourly position. The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. This job description is subject to change at the discretion of the Executive Director, Board, or organizational needs. About Us 
The Boys Girls Clubs of Central and Northern New Hampshire provides early learning, out-of-school time programs, summer day camps, and basketball leagues to 1200 youth weekly throughout the central and northern New Hampshire. Our mission is to inspire and enable all young people, especially those who most need us, to reach their full potential as productive, caring, and responsible citizens. We offer a safe place to belong, caring adult mentors and programs covering everything from academics and leadership development to physical fitness and healthy habits.

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