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<h3>Job Description</h3>
Job DescriptionDescription:
Are you passionate about providing exceptional service and creating memorable experiences for guests? We're looking for a friendly and outgoing individual to join our team as a part-time Guest Service Agent (weekends mandatory). As the first point of contact for guests, you'll play a vital role in ensuring their stay is comfortable and enjoyable. If you thrive in a customer-focused environment and enjoy making people feel welcome, we want to hear from you!
 
About us:
The Courtyard by Marriott is owned and operated by Duprey Hospitality, a full-service hotel management company based in Concord, we take pride in our commitment to excellence. With management contracts including renowned brands like Marriott, Choice Hotels, and Hilton, we're at the forefront of hospitality. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
 
Responsibilities:
· Deliver professional and courteous guest service, ensuring guests feel welcomed and valued throughout their stay.
· Extend a warm greeting to arriving guests, creating a positive first impression of the hotel.
· Handle telephone inquiries with courtesy and efficiency, providing helpful information regarding hotel services, guest registration, local attractions, and travel directions.
· Efficiently manage guest reservations, including generating, confirming, canceling, and modifying bookings as needed.
· Maintain accurate records of room availability and guest accounts, ensuring seamless check-in and check-out processes.
· Provide assistance to guests with luggage upon arrival and departure, offering personalized service to enhance their experience.
· Handle billing transactions with precision, including computing bills, processing payments, and providing change when necessary.
· Assist guests in making reservations for restaurant dining, transportation, or entertainment, ensuring a seamless experience.
· Promote current hotel and franchise marketing programs to enhance guest satisfaction and loyalty.
· Complete daily shift responsibilities checklist to ensure all tasks are completed efficiently and accurately.
· Demonstrate effective teamwork skills, fostering positive relationships and collaboration within a diverse team environment.
Requirements:
Essential Behavior Requirements
- Customer Service: Displays a professional sense of urgency when communicating and interacting with guests, coworkers and the public in a way that exceeds the guest’s wants and needs. Identifies opportunities to improve and deliver additional value to guest’s experience by presenting creative solutions and innovative ideas.
- Communication: Actively listens to guests, coworkers and the public (viewing the situation from the guest’s perspective) and works together to solve the problem through effective communication.
- Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Quality: Work “product or service” is free of errors and exceeds customer expectations.
 
Minimum Qualifications
- Education or Experience- High school diploma or GED equivalent; no prior experience is required.
- Language Skills- Must have developed language skills to the point to be able to: read and comprehend instructions, safety rules and memos. Speak clearly, distinctly and with confidence using appropriate pauses, emphasis and punctuation.
- Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide all units of measure.
- Reasoning Ability- Must have developed reasoning skills to be able to: apply common sense and understanding to carry out instructions in written, oral or diagram form. Ability to professionally deal with problems in standardized situations.
 
Physical Requirements
- Ability to pass pre-employment drug test and background check
- Requires walking and standing to a significant degree, reaching, handling, lifting, talking, hearing and seeing
- Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 25 lbs.
- Inside environmental conditions protected from weather conditions. Potential exposure to paint, solvents, cleaning chemicals and/or fumes

Guest Service Agent

<h3>Job Description</h3>
Job DescriptionDescription:
EXCEL DENTAL
WWW.OUREXCELDENTAL.COM
Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long-term team member who we can trust and bring a caring, positive attitude to our practice.
Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales! 
Responsibilities:
<ul>
<li>Greet and check in patients in a friendly manner</li>
<li>Collect co-payments and verify insurance coverage</li>
<li>Treatment planning and coordinating to promote high-case acceptance</li>
<li>Review and maintain schedules for productivity</li>
<li>Schedule and confirm patient appointments</li>
<li>Prepare new patient records neatly and accurately</li>
<li>Various office duties as assigned by Practice Management. </li>
<li>Responding to patient financial inquiries and directing to appropriate departments, as necessary</li>
</ul>
Requirements:
Qualifications for Dental Treatment Coordinator / Front Desk include:
<ul>
<li>Exceptional People Skills/Customer Service</li>
<li>Insurance eligibility and verification experience</li>
<li>Reliable/ Fast Learner</li>
<li>Able to work independently as well as in a team environment</li>
<li>Bilingual and Spanish speaking (preferred).</li>
</ul>
Benefits:
<ul>
<li>Paid Vacation Time (PTO)</li>
<li>Paid Holidays</li>
<li>Paid Sick-Time</li>
<li>401K Plan with Matching</li>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Mentorship for Career Advancement </li>
<li>Free Parking</li>
<li>&amp; Much More! </li>
</ul>
Competitive Compensation &amp; Bonus Opportunity
Mentorship available for career growth, expansion of skills, and higher earning potential!

Dental Front Desk / Treatment Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
 
This position may require flexible scheduling availability.
Requirements:
Job Requirements:
<ul>
<li>Check-in/Check-out hotel guests</li>
<li>Process all payments according to established hotel requirements</li>
<li>Provide information and assistance to all guests and vendors</li>
<li>Prepares all necessary reports during each shift for the management team</li>
</ul>
Job Qualifications:
<ul>
<li>Highly motivated team player with strong initiative and desire for achievement </li>
<li>Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary</li>
<li>Ability to identify and correct potential security problems (locking doors after hours, etc)</li>
<li>Ability to work alone and work well in stressful situations </li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
</ul>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance </li>
<li>HSA &amp; FSA plans available! </li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance </li>
<li>Commuter benefits including transit &amp; parking </li>
<li>Pet Insurance </li>
<li>PTO and Payroll Incentives for Annual Wellness Exams</li>
<li>Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time</li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our hotels and employee discounts within your hotel brand</li>
<li>Discounts for friends and family within your hotel brand</li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work </li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Night Auditor

<h3>Job Description</h3>
Job DescriptionDescription:
We are currently seeking a Room Attendant for our newly renovated property! 
 
Duties and Responsibilities: 
· Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
· Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
· Report any items missing from rooms and suites.
· Report all items in need of repair to supervisor and maintain equipment used in work.
· Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
· All lost and found are to be taken to the Housekeeping office as soon as they are found.
 
Requirements: 
<ul>
<li>Minimum lifting, pulling of 20 pounds.</li>
<li>Pushing, bending, stooping, upward reaching, manual dexterity.</li>
<li>Standing long periods of time.</li>
<li>Must have weekend and evening availability. </li>
<li>Other duties may be assigned.</li>
</ul>
 
 
 
 
EEOC Statement: StepStone Hopitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Requirements:

Room Attendant

<h3>Job Description</h3>
Job DescriptionDescription:
Established in 1972, Dermatology Associates of Concord is a leading Physician-owned dermatology practice dedicated to providing exceptional care to our patients. The practice consists of 14 providers and has offices in Concord, Cambridge, and Waltham. We specialize in both medical and cosmetic dermatology, offering a comprehensive range of services to meet the diverse needs of our community. Our team of dedicated staff work collaboratively to offer personalized treatment in a welcoming and patient-centered environment. Our commitment to excellence, innovation, and patient satisfaction has established us as a trusted leader in dermatologic care.
 
Our Office Coordinators play an essential role in the daily operations of our practice. The ideal candidate will be organized, proactive and focused on ensuring a smooth and efficient clinic.
 
Responsibilities include:
<ul>
<li>Greeting patients and visitors with courtesy and respect. Monitoring and supporting patients entering and leaving the practice.</li>
<li>Performing check-in, check-out, registration, scheduling and verification duties for patients. Taking accurate information from patients and maintaining confidentiality.</li>
<li>Monitoring clinic flow and proactively solving issues that impact patient flow through the clinic. Acting as a liaison between patients and staff when needed.</li>
<li>Maintaining a clean, welcoming and calming environment of the check-in and waiting room areas.</li>
</ul>
Minimum qualifications:
<ul>
<li>High School diploma or equivalent</li>
<li>1-3 years of related work experience</li>
<li>Experience with computer software systems, such as Microsoft Office</li>
</ul>
Preferred qualifications
<ul>
<li>Medical office experience preferred</li>
</ul>
Requirements:

Front Desk Office Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
About Us
At Apex Concierge Services INC, we believe in creating exceptional experiences—whether it’s for our residents, guests, or clients. As a trusted presence in the Boston community, we manage premier residential and commercial properties where top-tier service is a standard. We're currently seeking a warm, reliable, and proactive Concierge to join our team and serve as the first point of contact in one of our luxury properties.
 
What You’ll Do
As a Concierge, you'll be the welcoming face and helpful resource for residents, visitors, and vendors. Your role is key in maintaining a secure, friendly, and efficient environment.
 
Key Responsibilities:
<ul>
<li>Greet and assist residents, guests, and delivery personnel professionally and warmly</li>
<li>Respond promptly to inquiries and requests, in person and via phone/email</li>
<li>Maintain front desk shift logs</li>
<li>Coordinate services such as package deliveries, and maintenance requests</li>
<li>Manage building communications, calendar, and reservations for amenity spaces</li>
<li>Maintain a tidy and inviting lobby area</li>
<li>Provide local knowledge and recommendations for restaurants, transportation, and events</li>
<li>Assist with emergency procedures and ensure safety protocols are followed</li>
</ul>
Why Join Us?
<ul>
<li>Competitive hourly pay</li>
<li>Paid time off and holiday pay</li>
<li>Supportive and inclusive work environment</li>
<li>Opportunities for growth in hospitality and property management</li>
</ul>
Ready to welcome residents home and make a difference every day?
Apply today with your resume and a brief cover letter. We can’t wait to meet you!
Requirements:
Required:
<ul>
<li>High school diploma or equivalent</li>
<li>1+ year of customer service, hospitality, or front desk experience</li>
<li>Professional demeanor and excellent communication skills</li>
<li>Tech-savvy; comfortable using email, Microsoft Office, and/or property management systems</li>
<li>Reliable, punctual, and able to work flexible shifts (including evenings/weekends)</li>
<li>Ability to remain calm and composed under pressure</li>
</ul>
Preferred:
<ul>
<li>Experience in residential or hotel concierge roles</li>
<li>Familiarity with Boston neighborhoods, transportation, and cultural attractions</li>
</ul>

Concierge

<h3>Job Description</h3>
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties &amp; Responsibilities:
<ul>
<li>Greet and check-in guests in a friendly manner</li>
<li>Assist in taking reservations, pre-registrations, and room blocking </li>
<li>Assist large groups upon arrival </li>
<li>Assist guests in finding dining, shopping, and other "hidden gems" nearby </li>
<li>Be the first to handle and resolve guest issues </li>
<li>Process payments according to procedure </li>
<li>Upsell additional facilities and services </li>
<li>Performs all check-out tasks </li>
<li>Ensure all cash, checks, and credit card balances at the end of each shift </li>
<li>Answer questions and address guest needs and requests </li>
<li>Communicate internally with other departments when necessary to resolve a guest concern or request </li>
<li>Additional tasks may be assigned at any given time </li>
</ul>
Requirements:
Qualifications:
<ul>
<li>High school Diploma or equivalent </li>
<li>Credit Card handling experience preferred </li>
<li>Hotel Front Desk experience preferred </li>
<li>Experience with hotel reservations software preferred </li>
<li>Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction </li>
<li>Positive, upbeat demeanor </li>
<li>Excellent written and verbal communication and organizational skills </li>
<li>Team-oriented </li>
<li>Ability to stand for 8 hours at a time </li>
<li>Ability to lift 20 lbs. on occasion</li>
</ul>
Benefits:
<ul>
<li>Competitive salary </li>
<li>Annual review with increase potential </li>
<li>401k program with company match </li>
<li>Medical, Dental, and Vision insurance available to eligible employees </li>
<li>Wellness benefits available to eligible employees </li>
</ul>
Arbor’s Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
<ul>
<li>Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. </li>
<li>Lead with Heart - Be kind, passionate and hospitable.</li>
<li>Be Accountable - Take ownership and deliver results.</li>
<li>Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.</li>
<li>Celebrate Differences - Embrace diversity; respect individual opinions and ideas.</li>
</ul>
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Bowling Center Attendant and Cleaner
 
Location: Boston Bowl, Dorchester, MA
 
Job Summary:
Boston Bowl is seeking a dedicated and friendly Bowling Center Attendant/Cleaner to join our team. The ideal candidate will be responsible for maintaining the cleanliness and organization of the bowling center and ensuring a safe and enjoyable experience for all guests. Strong communication and customer service skills are essential for this role.
 
Responsibilities:
- Greet and assist customers with selecting and checking in bowling equipment
- Ensure proper operation and maintenance of bowling lanes and equipment
- Collect and record fees for lane rentals and shoe rentals
- Monitor and enforce safety rules and regulations
- Provide instruction and tips to customers on proper bowling techniques
- Maintain cleanliness and organization of the bowling center and lanes
 
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work in a fast-paced environment
- Attention to detail and organizational skills
- Basic knowledge of bowling equipment and operations is a plus
- Ability to work flexible hours, including evenings and weekends
 
 
Requirements:

BOWLING CENTER ATTENDANT AND CLEANER

Dental Front Desk / Treatment Coordinator (Experience Required/Spanish Speaking Preferred)

<h3>Job Description</h3>
Job DescriptionDescription:
 At Duprey Companies, we take pride in curating exceptional experiences and managing properties with a commitment to excellence. We are a hospitality and commercial property management company dedicated to elevating the standards of service and creating thriving environments for our clients and team members.
 
Our portfolio extends across a diverse range of properties, from boutique hotels to commercial spaces, each managed with meticulous attention to detail. We understand that every property has its own story, and our team works tirelessly to ensure that each chapter unfolds seamlessly.
 
Job Summary
The Front Office Manager (FOM) is responsible for the guest’s experience at the beginning and end of their stay by performing check-in/out and interaction with guests and the general public by phone and in person. The FOM is responsible for coordinating, verifying, and balancing all revenues daily and administering all property level accounts receivable and accounts payable functions.
 
Essential Duties and Responsibilities
 
Front Office Manager
- Provide professional and courteous guest service at all times
- Greet arriving guests
- Answer telephone calls courteously and efficiently
- Professionally and diplomatically handle guest complaints
- Respond to inquiries regarding hotel services, guest registration, local shopping, dining, entertainment and travel directions 
- Facilitate direct bills
- Generate, confirm, cancel and change guest reservations
- Keep records of room availability and guest’s accounts
- Assist arriving and departing guests with luggage
- Compute bills, receive payments and make change for guests
- Make restaurant, transportation or entertainment reservations for guests
- Promote any current hotel and franchise marketing programs 
- Oversee Guest Services Agents to ensure brand and hotel standards and training are maintained
- Ability to work well with a diverse group of people
Billing/Accounting:
- Verifies revenues and tray figures on Daily Sales Report (Reconciling with Fosse, M3, and all systems)
- Completes spreadsheets required by Corporate Office for logging/reconciliations and record keeping
- Invoices and mails all direct bill and outstanding accounts- posting all received payments
- Collects/Verifies cash deposits in safe from GCC bars/prepares bank deposits to include all cash/checks
- Assists in preparing/providing month end reporting data for financials
 
Additional Duties
- Act as Manager on duty when scheduled 
- Maintain wake-up call service
- Maintain office supply inventory
- Post ancillary charges to guest folios (i.e. food, room, telephone) 
- Maintain clean and neat work and storage spaces
- Assist with appropriate storage of guest property
- Attend monthly department meeting 
- Complete projects as determined by General Manager 
- Assist other coworkers/departments when necessary 
- Assist with inventory and ordering 
- Participate in ongoing education and training
- Other duties as assigned
Requirements:
Essential Behavior Requirements 
- Customer Service: Displays a professional sense of urgency when communicating and interacting with guests, coworkers and the public in a way that exceeds the guest’s wants and needs. Identifies opportunities to improve and deliver additional value to guest’s experience by presenting creative solutions and innovative ideas. 
- Communication: Actively listens to guests, coworkers and public (viewing the situation from the guest’s perspective) and works together to solve the problem through effective communication.
- Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Quality: Work “product or service” is free of errors and exceeds guests’ expectations. 
 
Minimum Qualifications
- Education or Experience- Education or Experience- High school diploma or GED equivalent; one to two years of related experience or training; or equivalent combination of education and experience.
- Language Skills- Must have developed language skills to the point to be able to: read and comprehend instructions, safety rules and memos. Speak clearly, distinctly and with confidence using appropriate pauses, emphasis and punctuation. 
- Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide all units of measure.
- Reasoning Ability- Must have developed reasoning skills to be able to: apply common sense and understanding to carry out instructions in written, oral or diagram form. Ability to professionally deal with problems in standardized situations.
 
Physical Requirements
- Ability to pass pre-employment drug test and background check
- Requires walking and standing to a significant degree, reaching, handling, lifting, talking, hearing and seeing 
- Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 25 lbs. 
- Inside environmental conditions protected from weather conditions. Potential exposure to paint, solvents, cleaning chemicals and/or fumes

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