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<h3>Job Description</h3>
Job Description
Hours- Monday thru Friday (3:30AM -&nbsp;10AM)
Responsibilities
<ul>
<li>Achieve customer satisfaction standards by maximizing the members’ experience.</li>
<li>Meet and greet all members, non-members, and prospects.</li>
<li>Check in all persons entering the club, following the company’s policies and procedures.</li>
<li>Assist members by direct inquiries to the appropriate department or staff.</li>
<li>Operate multi-line phone system. Answer and transfer incoming phone calls with courtesy, keeping a phone log as required.</li>
<li>Assist members with all juice bar and pro-shop purchases.</li>
<li>Prepare smoothies at the juice bar.</li>
<li>Operate cash register, keeping a balanced drawer during scheduled shift.</li>
<li>Stock juice bar and pro-shop items.</li>
<li>Schedule tanning and recovery room appointments.</li>
<li>Conduct regular locker room checks.</li>
<li>Maintain clean and neat appearance of front desk and juice bar area.</li>
<li>Other duties as assigned.</li>
</ul>
Skills
<ul>
<li>Oral Communication Skills</li>
<li>Customer Service</li>
<li>Organization</li>
<li>Written Communication Skills</li>
<li>Computer Literacy</li>
<li>Math Aptitude</li>
<li>Professionalism</li>
<li>Education/Training</li>
<li>Current CPR/AED certification or commitment to obtain within 3 months of hire.</li>
</ul>
Physical Demands
<ul>
<li>Ability to stand, walk, for extended periods of time.</li>
<li>Ability to reach, climb, stoop, kneel, crouch or crawl.</li>
<li>Lift and/or move up to 25 pounds.</li>
</ul>
Company DescriptionChoice Fitness offers the Most Choices at a health club. You can choose to do your own workout routine. Choose exciting Group Exercise classes featuring Hot Yoga, Spinning, &amp; MORE! Choose to get help with your health &amp; wellness goals from our Certified Personal Trainers. Now It’s YOUR CHOICE to Get Healthy at Choice Fitness! 
<h3>Company Description</h3>
Choice Fitness offers the Most Choices at a health club.\r\nYou can choose to do your own workout routine. Choose exciting Group Exercise classes featuring Hot Yoga, Spinning, &amp; MORE! Choose to get help with your health &amp; wellness goals from our Certified Personal Trainers.\r\nNow It’s YOUR CHOICE to Get Healthy at Choice Fitness!

Front Desk Associate - Opening Shift

<h3>Job Description</h3>
Job Description
Come join our growing team! 
If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C. 
Founded in 1964, we have over 50 years of experience in real estate, specializing in community association and multi-family management, encompassing market rate and affordable housing. Our team of over 800 talented professionals shares a commitment to delivering unparalleled service, maintaining the highest quality standards, and exceeding client expectations.  Join us as we continue to redefine the standards of excellence in property management! 
 
Who we need: 
We are seeking a professional, dependable, and personable Overnight Concierge to join our team at a historic condominium building in Boston’s iconic Back Bay neighborhood—just a short walk from Copley Station. The Concierge will maintain a secure environment for the residents; ensuring that all residents and visitors are properly greeted and screened, and provide residents with personal services in an efficient, responsive, and professional manner. 
This 40-hour position plays a vital role in maintaining a welcoming and secure environment for residents, guests, and commercial tenants. With 110 residential units and 27 commercial entities, our building operates across three daily shifts. The concierge is often the first point of contact and a key player in ensuring building operations run smoothly and safely around the clock. The Concierge will report to the Building Manager. 
 
What you'll do:
<ul>
<li>Monitor building activity and control access to residential and other common areas. </li>
<li>Preannounce and document electronically all visitors before allowing access beyond the lobby</li>
<li>Enforce building policies and house rules to promote a safe and respectful environment.</li>
<li>Greet and assist residents, visitors, and delivery personnel professionally and courteously.</li>
<li>Respond to emergencies, incidents, and service requests; accurately document all events.</li>
<li>Coordinate package management, including logging, storing, and notifying residents of deliveries (including perishables).</li>
<li>Oversee move-ins, move-outs, and large deliveries via the building’s loading dock.</li>
<li>Be familiar with all key building mechanical areas, locations, and shut offs.</li>
<li>Communicate effectively with the building manager and facilities director regarding any issues or resident concerns.</li>
<li>Ensure smooth shift transitions by relaying essential information to the next shift.</li>
<li>Support a team-oriented atmosphere and uphold a consistent standard of service.</li>
</ul>
What we're looking for:
<ul>
<li>Minimum age: 21</li>
<li>High school diploma or equivalent required</li>
<li>Prior concierge, hospitality, or front desk experience is a plus</li>
<li>Excellent communication and interpersonal skills</li>
<li>Fluent in English (spoken and written)</li>
<li>Strong judgment, dependability, and professionalism are essential</li>
</ul>
Experience:
<ul>
<li>Demonstrated experience in service and hospitality. </li>
<li>Take pride in their appearance, their service role, and their commitment to services excellence. </li>
<li>Have outstanding communication Skills – from professional writing to eloquence of speech and body language. </li>
<li>Be able to demonstrate a proven history of reliability to a set work schedule. </li>
<li>Bring an extremely engaging and attentive personality to a team of highly motivated hospitality professionals. </li>
</ul>
What we can do for you! 
Barkan offers a competitive compensation and benefits package to full-time employees that includes: 
<ul>
<li>Medical/Dental/Vision</li>
<li>Flexible Spending Accounts</li>
<li>Life Insurance</li>
<li>Short and Long-Term Disability</li>
<li>Paid Time Off</li>
<li>401(k) Match</li>
<li>Group Legal/Critical Illness/Hospitalization/Accident/Pet Insurance </li>
<li>Employee Assistance Program</li>
</ul>
The Barkan Companies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Requisition #2435
 
 Sunday 11:00PM-7:00AM, Monday 11:00PM-7:00AM, Tuesday 11:00PM-7:00AM, Wednesday 11:00PM-7:00AM, Thursday 11:00PM-7:00AM

Overnight Concierge

<h3>Job Description</h3>
Job Description
We are looking for a Hotel Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation when arriving or departing during the overnight hours. A night auditor has the added responsibility of closing and balancing the current business day and correcting any posting/cashiering errors as needed to ensure accurate reporting to management. 
 Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
<ul>
<li>Perform all check-in and check-out tasks</li>
<li>Perform all night audit tasks - running the nightly reports, ensuring accuracy, and submitting to management. </li>
<li>Manage online and phone reservations</li>
<li>Inform customers about payment methods and verify their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Respond to guest complaints in a timely and professional manner</li>
<li>Complete shift checklist</li>
<li>Any other duties as assigned by management. </li>
</ul>
Skills
<ul>
<li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li>
<li>Experience with hotel reservations software.</li>
<li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li>
<li>Customer service attitude</li>
<li>Excellent communication and organizational skills</li>
</ul>
' Communication method(s) used:
<ul>
<li>Email</li>
<li>Phone</li>
<li>In person</li>
</ul>

Guest Services - Night Audit

<h3>Job Description</h3>
Job DescriptionCompany Description 
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description 
The Residence Concierge is responsible for the overall satisfaction of residents and guests by offering prompt and friendly personal &amp; building assistance, providing convenient amenities, and executing daily activities. They will be creating a welcoming environment and providing current information about the local area, attractions and events. They are also responsible for greeting residence owners, assisting with questions, and providing recommendations and directions to restaurants, attractions and events in the area
Qualifications 
· 1-2 years of Concierge experience in a luxury residential environment required.
· 4 or more years of related experience required.
· Must be proficient in Windows, Company approved spreadsheets and word processing Must have a valid driver's license for the applicable state.
· Must have extensive knowledge of the area and be able to give directions clearly.
 Additional Information 
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family.&nbsp;</li>
<li>Excellent Company benefits including medical, dental, vision and life insurance.&nbsp;</li>
<li>Personalized development opportunities across Accor's extensive brand portfolio.&nbsp;&nbsp;</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21&nbsp;</li>
</ul>

Residence Concierge

<h3>Job Description</h3>
Job Description
LIFE. LIVED BEAUTIFULLY.&nbsp;
What we do is about more than pretty polishes and beautiful hair, it's about how we make people feel.&nbsp;
We're all about a beautiful state of mind. We're about self-care that's fast, affordable and always-on-trend. Custom experiences, state of the art conveniences, talented Session Stylists, and service that never compromises. That's Life. Lived Beautifully.&nbsp;
Does that sound like your vibe?
What does a Guest Service Coordinator do?
A Guest Service Coordinator runs our front desk - assisting guests, managing reservations and supporting our team of talented Session Stylists, as well as supporting the Guest experience by maintaining our sanitation standards and the cleanliness of our Studios.&nbsp;As a member of our Guest Service Team you can cultivate your talents in the fast-paced, high-energy beauty biz in a team setting.
WHY JOIN OUR TEAM? Mani, Mani Perks!
Blowouts, manis, makeup...Need we say more? Okay fine, here's a few more reasons...&nbsp;
<ul>
<li>Flexible scheduling -- full time and part time available</li>
<li>Incentive Programs, product/tool discounts and complementary services</li>
<li>Paid Sick Time, Medical, 401K and other Benefits for qualified positions (varies by location)</li>
<li>Dedicated training – both hands-on and web-based</li>
</ul>
Minimum Qualifications:
<ul>
<li>An enthusiastic attitude and a strong worth ethic</li>
<li>Ability to work a flexible schedule, including evenings and weekends</li>
<li>Ability to perform administrative tasks on web-based software, performing close-out procedures and light housekeeping duties</li>
</ul>
Physical Requirements:&nbsp;
<ul>
<li>Standing for sustained periods of time and frequently lifting up to 10 pounds, occasionally up to 50 pounds</li>
<li>Continuous grasping and reaching, often above shoulder level, repetitive movement with fingers, hands, wrists and arms</li>
<li>Ability to communicate with guest regarding services offered and requested and the guest’s needs and wants</li>
</ul>
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Guest Service Coordinator

<h3>Job Description</h3>
Job Description
We’re looking for a positive and professional guest experience agent to join our team at The Hotel Portsmouth, a 1880-built historic Inn in downtown Portsmouth, NH.
You will deliver exceptional experience to every guest at our hotel.
You’ll welcome all guests, delight their stay experience, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.
 
If this sounds like you, apply today!
 
We look forward to hearing from you.
Compensation:
$18 - $21 hourly
Responsibilities:
<ul>
<li>Field customer complaints when necessary</li>
<li>Assist and support during breakfast and bar operations at John &amp; Lucy`s speakeasy bar.</li>
<li>Answer incoming calls and questions about guests’ needs in person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests&nbsp;</li>
<li>Welcome, register, check in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
<li>Be a team player and open to supporting all departments</li>
</ul>
Qualifications:
<ul>
<li>Check-in/Check-out:</li>
<li>Managing the process of guest arrival and departure, including issuing keys and processing payments.&nbsp;</li>
<li>Guest Assistance:</li>
<li>Answering questions, providing information about hotel services and local attractions, and addressing guest concerns or complaints.&nbsp;</li>
<li>Front Desk Operations:</li>
<li>Handling reservations, managing guest records, and maintaining a clean and organized front desk area.&nbsp;</li>
<li>Problem Solving:</li>
<li>Addressing guest issues and complaints promptly and professionally, often working with other departments to find solutions.&nbsp;</li>
<li>Maintaining a Welcoming Environment:</li>
<li>Creating a positive first impression for guests and ensuring their comfort throughout their stay.&nbsp;</li>
<li>Communication:</li>
<li>Effectively communicating with guests and colleagues, both verbally and in writing, to ensure smooth operations and excellent service.&nbsp;</li>
<li>Customer Service:</li>
<li>A strong customer-focused attitude with the ability to empathize with guests and resolve their issues.&nbsp;</li>
<li>Communication:</li>
<li>Excellent verbal and written communication skills to interact with guests and colleagues effectively.&nbsp;</li>
<li>Problem Solving:</li>
<li>The ability to identify and resolve guest issues efficiently and professionally.&nbsp;</li>
<li>Organization:</li>
<li>Strong organizational skills to manage multiple tasks and maintain a tidy workspace.&nbsp;</li>
<li>Computer Literacy:</li>
<li>Proficiency in using computer systems for reservations, payments, and other administrative tasks.&nbsp;</li>
<li>Flexibility:</li>
<li>The ability to adapt to different situations and work a variety of shifts, including weekends and holidays.&nbsp;</li>
</ul>
A Guest Service Agent plays a vital role in creating a positive and memorable experience for hotel guests.&nbsp;
About Company 
Centrally located in the Market Square district, we are surrounded by all the shops, restaurants, cafes, and historic sites that make Portsmouth so special.
Portsmouth's favorite downtown hotel! Unique among Portsmouth hotels, we are grand, yet boutique. Gracious and welcoming. Our boutique Portsmouth hotel offers all the amenities of a large hotel with the irrepressible charm of a bed and breakfast.
Looking for the strongest cup of fresh-brewed joe? Need a recommendation for the tastiest lobster roll on the docks? The Hotel Portsmouth staff has the inside scoop on all of the local hotspots, with most located just a leisurely stroll from our front steps.
Come experience modern hospitality in a historic setting at The Hotel Portsmouth: we know what you're looking for.

Guest Experience Agent

<h3>Job Description</h3>
Job Description
Context Travel is always&nbsp;looking for great experts and licensed guides in cities around the world! If you think you fit the bill or know someone who does, please apply via our guide application here.&nbsp;
Context offers cultural and historical tours and activities led by deep subject-matter experts in over 60&nbsp;destinations around the world. With coverage of lesser-known locales as well as main city sites, our expert guides take clients through in-depth, thematic topics to help them get to know a city more deeply.&nbsp;Context tours are designed to be the ideal environment for learning—they are conversation-driven experiences that are structured, but never scripted. From&nbsp;Paris to Tokyo to New York to Mexico City, we have a global network of architects, historians, food experts, ecologists, archaeologists, artists - and more - showing their cities to intellectually curious clients.
Join our global community of guides and experts and learn more about the benefits of working for an international travel company, a learning organization invested in sustainability and transformational travel.&nbsp;
Our experts work on a freelance basis, according to their schedules and expertise. There are no fixed hours per week. It's a great opportunity for Ph.D. students, professors, tour guides, or academic enthusiasts. We welcome applications from individuals with the following profession or expertise:
<ul>
<li>Architecture</li>
<li>Anthropology</li>
<li>Art and Art History</li>
<li>Archaeology</li>
<li>Food and beverage&nbsp;</li>
<li>History (especially early American)</li>
<li>Sociology</li>
<li>Urban planning and/or environment</li>
<li>City specialists</li>
</ul>
Requirements
<ul>
<li>Applicants should hold a higher degree (MA or Ph.D.) in any of the above disciplines or an equivalent credential&nbsp;and/or have&nbsp;licensure to lead tours as required by cities or venues&nbsp;</li>
<li>An ability to connect with people of all ages is essential, and&nbsp;demonstrated experience working with or teaching children is a plus</li>
<li>Fluency in English (all our tours are led in English); bonus if you speak another language, especially Spanish, French, Italian, Portuguese, Russian, or Mandarin</li>
</ul>
Please apply directly by filling out our application form here..&nbsp;You can learn more about Context by visiting our website,&nbsp;<a href="https://www.contexttravel.com" target="_blank">https://www.contexttravel.com</a>. If you have specific questions about the role, please don't hesitate to email us.
Feel free to share this opportunity with others who you think might be interested!&nbsp;
Context Travel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.&nbsp;If you have a disability or special need that requires accommodation, please let us know.&nbsp;
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Expert Tour Guide - Boston Opportunities

<h3>Job Description</h3>
Job DescriptionDescription:
Title: Guest Service Agent
 
Objective of Position:
Provide all hotel guests with courteous and efficient service to maximize guest satisfaction and ensure their return.
 
Areas of Responsibility:
<ul>
<li>Be fully trained and equipped to handle all front desk services including guest arrival, departure, reservations, monetary transactions and information/directions for the local area. </li>
<li>Establish immediate positive contact when the guest approaches the desk.</li>
<li>Acknowledge guests immediately using verbal and non-verbal communication.</li>
<li>Be friendly and enthusiastic while displaying professional body language and appropriate eye contact.</li>
<li>Answer guest inquiries with enthusiasm to promote hotel services, in-house facilities, and local establishments.</li>
<li>Adhere to brand service standards in all guest interactions.</li>
<li>Review all reservations, identify special requests, and pre-assign rooms to ensure guest satisfaction.</li>
<li>Acquire working knowledge of rates and special rate categories in order to properly answer guest inquiries. Ensure proper charges and maximize room revenue.</li>
<li>Properly balance cash and credit cards in order to submit a balanced shift closing to Night Audit.</li>
<li>Maintain cash bank (at exactly the amount issued to you) and properly record daily cash transactions and paid outs.</li>
<li>Perform bucket checks and review daily reports for issues and errors.</li>
<li>Monitor guest accounts and gain additional approval/credit when needed.</li>
<li>Adhere to all established credit card security and inventory control policies to minimize loss of revenue.</li>
<li>Promote loyalty programs (IHG Rewards/Marriott BonVoy), understand and deliver tiered benefits. Solicit non-members to join loyalty programs.</li>
<li>Properly handle guest mail, packages, and messages.</li>
<li>Follow hotel procedures when issuing guest keys, both new and duplicates.</li>
<li>Issue safety deposit boxes to guests following standard operating procedure.</li>
<li>Work closely with Housekeeping to communicate information regarding New Parties, Departures, Stay Over Reservations, Late Check Outs, Pet Rooms, VIPs, and special requests. Update clean rooms in the system when alerted by Housekeeping.</li>
<li>Clear all discrepant rooms (each shift). File all reports at end of shift.</li>
<li>Properly utilize Quore to effectively communicate pertinent information to all shifts and departments.</li>
<li>Monitor GXP and Mobile Dashboard and take action as needed (CY only).</li>
<li>Become familiar with the Waltham area, i.e. businesses, restaurants, parks, fitness facilities, other hotels, and points of interest.</li>
<li>Attend meetings to obtain new information on front office operations / policies / procedures, etc., and promote team spirit among fellow associates.</li>
<li>Keep immediate supervisor/MOD fully informed of all problems or unusual matters of significance so that prompt, corrective action can be taken when appropriate.</li>
<li>Respond effectively to guest complaints/issues: listen attentively, give a sincere apology; use empathy; act quickly to resolve the issue; notify engineering, housekeeping, or MOD if needed; offer compensation when necessary.</li>
<li>Have a thorough knowledge of emergency procedures, radio procedures and guest/ associate incident procedures.</li>
<li>Act as a lobby ambassador by assisting with any activities in the surrounding areas when needed (Bistro/Patio – CY only, The Market, Business Center)</li>
<li>Perform other duties as requested.</li>
</ul>
Title: Front Desk Supervisor
 
Objective of Position:
Provide all hotel guests with courteous and efficient service to maximize guest satisfaction and ensure their return. Ensure all Guest Service Agents have the training, skills, and tools needed to serve our guests with confidence.
 
Areas of Responsibility:
<ul>
<li>Fulfill all duties and responsibilities of a Guest Service Agent (see GSA Job Description).</li>
<li>Work closely with DGS &amp; GSM to “team” manage the Front Office Operation. In the absence of DGS &amp; GSM, Supervisors should handle any inquiries or duties assigned by the Night Operations Manager or Operations Support Manager.</li>
<li>Assist DGS &amp; GSM in directing and coordinating the Front Desk Operations to ensure the highest standards of guest service. </li>
<li>Ensure that all GSAs provide efficient, friendly, and thoughtful service.</li>
<li>Review shift checklists on a regular basis to ensure GSAs are correctly following procedures and completing all tasks.</li>
<li>Train new GSAs and follow up with Training Checklists to ensure completion.</li>
<li>Review Group Checklists daily to ensure GSAs are processing them correctly and continuously monitoring checklists throughout the entire length of stay. Ensure accurate billing for group accounts.</li>
<li>Work closely with Front Office staff to find ways to improve service.</li>
<li>Lead by example for GSAs in guest interactions and when handling guest issues (i.e. LEARN model, Guest Recovery, etc.).</li>
<li>Ensure brand standards for the arrival experience and guest requests are consistently delivered by GSAs.</li>
<li>Ensure rewards members are recognized and receive arrival gifts. Ensure non-members are being solicited to join loyalty programs (IHG rewards/Marriott BonVoy).</li>
<li>Inventory all Front Office supplies at each property on a weekly basis. Communicate to appropriate person when ordering is needed.</li>
<li>Identify, update, and train Front Desk staff on all local information.</li>
<li>Act in the capacity of Manager on Duty when one is unavailable.</li>
<li>Attend and participate in Front Office Operations department meetings.</li>
<li>Perform other duties as requested.</li>
</ul>
 
Requirements:
Title: Guest Service Agent
Requirements:
<ul>
<li>Previous customer service experience is preferred.</li>
<li>Ability to move, lift carry, push, pull or place objects weighing less than 25 pounds without assistance. heavier lifting or movement tasks with assistance.</li>
<li>Ability to stand, sit, or walk for an extended period of time.</li>
<li>Must possess a friendly and professional demeanor.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must maintain composure and objectivity under pressure.</li>
<li>Must be able to prioritize and multitask.</li>
<li>Must possess the ability to operate independently with a high-degree of self-motivation.</li>
</ul>
Title: Front Desk Supervisor
Requirements:
<ul>
<li>Previous Front Desk experience is required.</li>
<li>Ability to move, lift carry, push, pull or place objects weighing less than 25 pounds without assistance. heavier lifting or movement tasks with assistance.</li>
<li>Ability to stand, sit, or walk for an extended period of time.</li>
<li>Must possess a friendly and professional demeanor.</li>
<li>Must be able to convey information and ideas clearly</li>
<li>Must maintain composure and objectivity under pressure</li>
<li>Must be able to prioritize and multitask.</li>
<li>Must possess the ability to operate independently with a high-degree of self-motivation.</li>
</ul>

Guest Service Agent - Park Lodge Hotel Group (Waltham, MA)

<h3>Job Description</h3>
Job Description
$500 Retention Bonus
Are you a night owl with a passion for hospitality and leadership? Join our team at the Beauport Hotel Gloucester as a Night Audit Supervisor, where you'll play a key role in ensuring smooth overnight operations and exceptional guest experiences.
What You'll Do:
<ul>
<li>Provide outstanding guest service, including check-ins/outs, take reservations (in-person and over the phone), complete wakeup calls, handle cash and process credit cards.</li>
<li>Communicate with other departments effectively to assist guests during overnight hours.</li>
<li>Act as a trusted point of contact for any overnight issues or emergencies, helping ensure the safety and security of our guests.</li>
<li>Coordinate with Security department to manage emergency situations.</li>
<li>Assist Housekeeping as needed with common areas to ensure the lobby area is tidy.</li>
<li>Oversee nightly financial audit, reconcile daily records and verify transactions with accuracy and integrity.</li>
<li>Print reports, summarize and input data into the Accounting System. Assist the Accounting department with scanning invoices and other documents.</li>
<li>Balance daily postings and revenue into the property management system.</li>
<li>Complete Front Desk Daily Report</li>
<li>Record messages for the next shift and management, including guest related issues and employee call outs.</li>
<li>Communicate with Revenue Manager about no-shows.</li>
<li>Monitor Front Office and Night Audit Outlook inboxes, complete third-party reservations, respond to inquiries, and forward emails to correct departments.</li>
<li>Ensure cash handling procedures are followed correctly and report cash breaks to Accounting.</li>
<li>Lead, train, and support Night Audit team members to ensure a high performing work environment aligned with Beauport Hotel's standards.</li>
</ul>
What We're Looking For:
<ul>
<li>A detail-oriented and dependable professional with strong communication and leadership skills.</li>
<li>Experience in supervisory level Night Audit and Front Desk Operations.</li>
<li>A commitment to excellence.</li>
<li>Ability to work overnight shifts and manage multiple responsibilities with confidence.</li>
</ul>
Why You'll Love Working For Us:
<ul>
<li>Supportive team environment.</li>
<li>Opportunities for professional development and advancement.</li>
<li>Competitive pay and benefits.</li>
<li>A chance to make a meaningful impact in a beautiful waterfront setting.</li>
</ul>
If you're ready to bring your skills and personality to a team that values excellence and hospitality, we'd love to hear from you!
 
EXPERIENCE:
<ul>
<li>Must have at least two (2) or more years' experience in a hotel, with one (1) or more years of supervisory experience in Night Audit and Front Desk Operations. Previous experience in a boutique hotel preferred.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Must be proficient in Microsoft Office.</li>
<li>Experience with industry-relevant hotel property management systems-such as Room Master-is preferred but not required.</li>
<li>Familiarity with Point-of-Sale systems-such as Toast-is preferred but not mandatory.</li>
<li>Must consistently demonstrate efficiency, accuracy, and strong attention to detail.</li>
<li>Must have the ability to effectively lead, support, and develop a team.</li>
<li>Must be able to apply sound judgement and logical reasoning when assessing situations and utilizing available resources.</li>
<li>Must be self-motivated, proactive, and possess exceptional leadership, customer service, and interpersonal skills.</li>
<li>Actual compensation is commensurate with relevant skills and qualifications.</li>
<li>Salary range is $24-$25/hr.</li>
</ul>
ADDITIONAL QUALIFICATIONS:
<ul>
<li>Ability to communicate effectively in the English language, both verbally and in writing.</li>
<li>Fluency in Spanish and/or Portuguese is helpful but not required.</li>
<li>Ability to work a flexible schedule, including weekends and holidays.</li>
</ul>
ESSENTIAL FUNCTIONS:
<ul>
<li>Perform Guest Service requests on the overnight shift.</li>
<li>Balance daily postings and revenue in system.</li>
<li>Timely and accurate preparation and distribution of daily reports to Managers.</li>
<li>Completion of Night Audit.</li>
<li>Greet and welcome all guests in a professional and hospitable manner.</li>
<li>Communicate with guests and employees both verbally and in writing to answer questions and provide clear direction </li>
<li>Lead by example, build lasting impressions and guest loyalty.</li>
</ul>
REQUIREMENTS
<ul>
<li>Ability to work third shift (10PM-6AM)</li>
<li>Requires a working knowledge of Front Office and Night Audit operations</li>
<li>Demonstrated ability to work with maximum efficiency, accuracy and attention to detail</li>
<li>Ability to effectively lead and work cohesively as part of a team.</li>
<li>Ability to exercise sound logic and judgement in evaluating situations and utilizing appropriate resources.</li>
<li>Ability to stand for 8 hours' length of time</li>
<li>Ability to lift 30 lbs.</li>
</ul>
WORKING ENVIRONMENT
<ul>
<li>Hotel property with 94 Guest Rooms</li>
<li>Work will primarily take place in front of house hotel areas, public spaces incl. lobby, and front desk areas.</li>
<li>Group and solo work.</li>
</ul>
The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.

Night Audit Supervisor - Beauport Hotel

<h3>Job Description</h3>
Job Description
Join us at Homewood Suites Dover, NH. We are looking to add to our team! 
Come join us as a Part-Time Hotel Night Auditor. 
As a Night Auditor, you will play a vital role in the smooth operation of our hotel during the overnight hours. You will be responsible for working the front desk and performing daily closing procedures, including some accounting functions. Beyond the accounting responsibilities, you will also have the incredible opportunity to provide our valued guests with exceptional service, ensuring their stay is nothing short of extraordinary.
Refer a friend once you join and earn up to $500!!!
We also have DailyPay, which allows you to get paid any day you prefer
Shift: OVERNIGHTS- 11PM-7AM- Part Time; Friday and Saturday 
Pay:$18-$19 Per Hour
keywords: overnights, hotel night auditor, audit shift, hotel overnights
Requirements
<ul>
<ul>
<li>Basic computer navigation functions necessary</li>
<li>Basic understanding of math required</li>
<li>M3 Accounting knowledge- a plus but not a requirement</li>
<li>Must be able to work alone</li>
<li>Must be able to work OVERNIGHT</li>
</ul>
</ul>
Benefits
<ul>
<li>401K Matching</li>
<li>Brand Wide Hotel Room Discounts</li>
<li>Company Wide Hotel Room Discount Program</li>
<li>Referral Bonus Incentive</li>
<li>Retention Bonus Incentive</li>
<li>Annual Review Program</li>
<li>Extensive Room for Growth</li>
<li>Paid Training</li>
</ul>

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