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<h3>Job Description</h3>
Job Description
Join Our Team as a Retail Sales Manager – Lead the Future of Wireless Technology!

Are you ready to lead the charge in the exciting world of wireless technology? Join us as a Retail Sales Manager and become the driving force behind an energetic team poised for success! 
In this dynamic role, you'll not only shape the customer experience but also inspire your team to achieve new sales heights. With your proven leadership skills and passion for technology, you'll thrive in a fast-paced environment where every day brings new opportunities to innovate and excel.
And here’s the best part: individual commissions are paid twice a month—yes, twice! And no one else in the industry is doing that. That means you can see your hard work pay off more often and keep your earnings growing faster!
If you're looking for a rewarding career where your influence makes a real difference and you're passionate about connecting people through the latest wireless solutions, this is the perfect place to elevate your career—come be a part of our winning team! 
Average Hourly + Commission Total Compensation: $30 - $62 an hour with limitless growth potential—your success is in your hands!
Key Responsibilities
Team Leadership &amp; Development
<ul>
<li>Recruit, hire, and train top-tier sales talent</li>
<li>Foster a high-performance culture through motivation, coaching, and regular feedback</li>
<li>Conduct employee performance evaluations and guide team development</li>
<li>Manage staff scheduling and ensure adequate coverage during peak hours</li>
</ul>
Sales &amp; Customer Engagement
<ul>
<li>Drive store sales and achieve or exceed performance goals</li>
<li>Championing a customer-first approach, ensuring satisfaction and loyalty</li>
<li>Acquire and maintain customers</li>
<li>Empower team members to deliver personalized solutions and close sales</li>
<li>Conduct weekly staff meetings and setup sales goal expectations</li>
<li>Model and support effective upselling, cross-selling, and account activation strategies</li>
</ul>
Operational Excellence
<ul>
<li>Oversee day-to-day operations including merchandising, inventory, and store appearance</li>
<li>Ensure all company policies and operational procedures are followed consistently</li>
<li>Manage cash handling and POS transactions with accuracy</li>
<li>Track and analyze store performance metrics to identify areas for improvement</li>
<li>Execute visual merchandising standards to maximize sales and make sure the store is brand ready</li>
</ul>
Qualifications
<ul>
<li>Any combination of education and experience providing the necessary skills and knowledge is acceptable. Typical qualifications would be equivalent to:</li>
<li>Associate or bachelor’s degree with course work in business, accounting, marketing or management.</li>
<li>1-2 years’ experience in retail sales management (wireless industry preferred)</li>
<li>Proven ability to meet or exceed sales goals</li>
<li>Availability to work a flexible schedule, including evenings, weekends, and holidays</li>
<li>Reliable Transportation</li>
</ul>
Skills &amp; Attributes
<ul>
<li>Strong leadership and team-building skills</li>
<li>Excellent interpersonal and communication abilities</li>
<li>Strategic thinker with strong analytical and problem-solving skills</li>
<li>Deep understanding of wireless products, plans, and trends</li>
<li>Adaptable to changing priorities and a fast-paced environment</li>
</ul>
Benefits 
<ul>
<li>Competitive base salary with uncapped commission potential</li>
<li>Medical, dental, Vision, Life Insurance and 401K with match for FT employees </li>
<li>Supplemental insurance available</li>
<li>Career advancement opportunities within a growing company</li>
<li>Ongoing training and professional development</li>
</ul>
Work Environment:
<ul>
<li>Ability to stand for long periods of time</li>
<li>Ability to lift objects weighing up to 40lbs</li>
<li>Full Time (45 hours) availability</li>
</ul>
Ready to connect with people through the power of wireless technology? Join us and turn your passion into a rewarding career—where every day is an opportunity to innovate, inspire, and succeed! Plus, with our twice-a-month commission payments, you’ll see your efforts rewarded more often than anywhere else. Don’t miss out—be part of something truly exciting!
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic in accordance with EEOC guidelines.

JM Wireless - MA Riverdale & Morgan - RSM - Metro by T-Mobile

<h3>Job Description</h3>
Job Description
Our client, Building Supplies Outlet, Inc., takes pride in being a trusted destination for quality home improvement products and exceptional customer service. Located in Peabody, MA, the company is dedicated to helping customers realize their home renovation dreams through expert guidance, reliable inventory, and a welcoming atmosphere.&nbsp;
 
They are currently looking for an enthusiastic and driven Assistant Manager to join their team and support their mission of delivering outstanding value to every customer. This is an exciting opportunity for a motivated leader who thrives in a fast-paced retail environment and is passionate about building positive customer experiences.
 
﻿
 
Salary: Competitive hourly wage or salary, commensurate with experience.
 
Benefits: Health, dental, and vision insurance options. Paid time off and employee discounts.&nbsp;
 
Education:&nbsp;
<ul>
<li>High school diploma or equivalent required</li>
<li>Ability to read and write English clearly. Being bilingual is also advantageous</li>
</ul>
 
Experience:
<ul>
<li>At least 2 years of retail experience, ideally in home improvement or a related field.</li>
<li>Proven leadership abilities and experience supervising a team.</li>
<li>Strong communication, organizational, and interpersonal skills.</li>
</ul>
 
Duties and Responsibilities:
<ul>
<li>Assist the Store Manager in supervising and motivating store employees, including training, scheduling, and performance management.</li>
<li>Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a welcoming store environment.</li>
<li>Monitor inventory levels, coordinate stock replenishment, and ensure merchandise is properly displayed and organized.</li>
<li>Support sales initiatives by promoting featured products, upselling services, and maintaining product knowledge.</li>
<li>Oversee daily cash handling, register operations, and store opening/closing procedures.</li>
<li>Help enforce company policies, safety standards, and loss prevention practices.</li>
<li>Contribute to the development and execution of store marketing activities and promotional events.</li>
<li>Assist with analyzing sales reports and store metrics to identify areas for improvement.</li>
<li>Step into the Store Manager role as needed in their absence.</li>
</ul>
 
Skills and Abilities:
<ul>
<li>Ability to work flexible hours as work days are longer than 8 hours, work weeks are longer than 40 hours, and Saturdays are required.</li>
<li>Basic proficiency with point-of-sale systems and Microsoft Office Suite.</li>
<li>Physical ability to lift merchandise (up to 50 lbs), stand for extended periods, and move throughout the store.</li>
<li>Must have the necessary motor skills to perform these tasks.</li>
<li>Must be able to see, hear, and navigate a warehouse environment, including ramps, stairs, loading docks, and potentially uneven concrete surfaces. It is also important to note that the warehouse and sales areas are only partially temperature-controlled. Some sales areas are located outside.</li>
</ul>
 
How to Apply:
Interested candidates should submit a resume and cover letter outlining their qualifications and experience related to retail management and home improvement. We are an equal opportunity employer and encourage applicants from all backgrounds to apply.

Assistant Manager - Peabody, MA, USA (3474837)

<h3>Job Description</h3>
The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for.
We have multiple roles available in Sales, Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you’re most interested in, during the interview process.&nbsp;&nbsp;
A day in the life for Sales and Cashier:&nbsp;
<ul>
<li>Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor&nbsp;</li>
<li>Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program</li>
<li>Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed&nbsp;</li>
<li>Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day&nbsp;</li>
<li>Assist customers with a variety of transactions through a seamless and friendly experience</li>
<li>Demonstrate expertise in all technologies used in the store environment</li>
<li>Defuse customer situations and provide resolutions in a timely and effective manner</li>
</ul>
A day in a Life for Stock Support and Fulfillment:
<ul>
<li>Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments&nbsp;</li>
<li>Fulfill customer orders in a timely manner following quality standards&nbsp;</li>
<li>Prepare and ship customer’s orders following quality, packing and shipping standards&nbsp;</li>
<li>Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes&nbsp;</li>
<li>Assist in maintaining clean and organized selling floors and stockrooms&nbsp;</li>
<li>Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures&nbsp;</li>
</ul>
You own this if you have…&nbsp;
<ul>
<li>Clear, effective communication with strong interpersonal skills</li>
<li>Accountability, initiative and a high level of ownership</li>
<li>Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment</li>
<li>The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE)&nbsp;&nbsp;</li>
<li>The ability to work a flexible schedule based on business needs&nbsp;</li>
</ul>
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits.&nbsp;Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
<ul>
<li>
Medical/Vision, Dental, Retirement and Paid Time Away
</li>
<li>
Life Insurance and Disability
</li>
<li>
Merchandise Discount and EAP Resources
</li>
</ul>
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at&nbsp;<a href="http://www.nordstrom.com.&amp;nbsp" target="_blank">www.nordstrom.com.&amp;nbsp</a>;
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
© 2022&nbsp;Nordstrom, Inc &nbsp;
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.&nbsp; Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$18.15 - $18.85 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: <a href="https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf" target="_blank">https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf</a>

Retail Stock, Fulfillment & Beauty Concierge - University Station Rack

<h3>Job Description</h3>
Job DescriptionDescription:
Deli Counter Service
 
Substitute position, must be available weekend mornings and afternoons to fill vacant shifts
 
The Co-op frequently hires substitute employees to fill in for vacancies, both planned and unplanned. Substitutes earn an hourly wage (a minimum of $16.20 per hour), accrue a paid time off benefit, and are eligible for the employee discount on most Co-op purchases. In addition, substitutes have preferred access over outside applicants to jobs with regular hours at the Co-op. Substitutes may work a range of hours up to 40 hours weekly, depending on the Co-op’s needs and the substitute employee’s availability.
 
Status: Reports to Deli Assistant Manager
Pay Level 2 - pay range begins at $16.20 per hour up to $20.25 per hour, dependent on previous relevant work experience
 
Purpose: To provide prompt, friendly, helpful customer service at the deli counter, including taking and fulfilling orders for espresso drinks, slicing meats, sandwiches, and services offered at the deli counter. To help the Deli meet goals for sales, margin, labor expense and customer service. Adhere to standards and guides of Deli policies.
 
Responsibilities:
• Serve customers from sandwich counter, meat and cheese cases, and espresso bar in prompt, friendly, and courteous manner.
• Adhere to menu, recipes and portioning when fulfilling orders.
• Fulfill customer orders in timely and accurate fashion.
• Slice cheese and meat to order for customers.
• Stock deli and cheese displays cases fully to give feeling of abundance.
• Ensure freshness of deli and cheese items by rotating and keeping batches separate by date.
• Label or sign items with price and ingredients where appropriate.
• Assist with food preparation in kitchen as necessary.
• Perform other tasks as assigned by Assistant Deli Manager.
• Attend departmental meetings.
• Be responsible for safety in the workplace by creating a safe work environment, reporting safety concerns to a manager or member of the Safety Committee, and adhering to safety rules and regulations.
• Follow department policies and procedures.
 
Customer Service:
• Treat customers fairly, consistently, and with respect.
• Ensure efficient, friendly and informative service according to established customer service vision and standards.
• Begin customer transaction with a friendly greeting.
• End customer transaction with a pleasant farewell.
• Familiarity with co-op policies and procedures in order to answer customer questions.
• Address customer suggestions, comments, and complaints; refer written complaints and issues to Deli supervision when necessary.
 
Department Maintenance:
• Pull old or low-quality items, record and promptly dispose of them, following established procedures.
• Maintain counter area, deli cases, coffee bar and kitchen in sanitary and orderly condition following health department regulations; wash dishes and utensils, clean surfaces, remove trash and recyclables promptly, sweep and mop floors and walk-ins.
• Bus and clean seating area, stock condiments, wipe down tables and chairs, sweep and mop floor as needed.
• Follow safety, storage and labeling procedures.
• Follow transfer record-keeping procedures with products from other departments.
• Carry out established opening and closing procedures.
 
Requirements:
The responsibilities as listed in this job description are representative only and not exhaustive of the tasks an employee may be required to perform. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required.
 
Qualifications:
• Ability to project friendly, outgoing personality.
• Ability and desire to keep pace during rushed periods of service.
• Organized, attention to details.
• Ability to lift 50 lbs.
• Ability to stand for long periods of time.
• Ability to follow the safety policies and procedures of Hunger Mountain Co-op.
• Ability to provide excellent service to customers, vendors and co-workers.
• Ability to work well with others in a cooperative environment where teamwork and constant communication are essential.
• Ability to be physically present onsite at the Co-op to perform the requirements of this position.

Deli Counter Service (substitute position)

<h3>Job Description</h3>
Job Description
Common Man Roadside is looking for an Assistant Store Manager for our general store! 
The assistant store manager is responsible for assisting in day to day operations of the store, including scheduling, training and supervising employees. The assistant manager is responsible for assisting in the store’s profits and all controllable expenses, including labor, inventory levels, and cash and inventory shortages. The assistant store manager is responsible for maintaining proper food safety, sanitation and quality. The assistant store manager is responsible for aiding in the cleanliness and appearance of the store and grounds. 
Let us tell you what sets US apart in the Uncommon Family:
<ul>
<li>Flexible hours and schedules, part-time or full-time!</li>
<li>Opportunities for career development</li>
<li>No experience necessary, we will train the right individuals</li>
<li>FREE shift meals, and discounts at our locations and affiliates</li>
<li>Competitive benefits packages offered including health, PTO, and 401k with company match</li>
<li>SNHU tuition discounts</li>
<li>Paid volunteer hours so you can DO GOOD for your community!</li>
<li>Employee referral bonus and incentive bonuses!</li>
</ul>

Assistant Store Manager

<h3>Job Description</h3>
Job Description
Lead with Passion: Join Us as a Store Manager and Drive Success!
Reports To: Area Manager 
Bonus Eligibility: Store Manager Bonus Program
As a Sanel NAPA Store Manager you will demonstrate strong leadership competencies by generating vision, fueling customer focus, and exemplifying initiative within the team. As well as upholding Sanel NAPA's core values of customer focus, adaptability, and integrity while achieving position performance measures such as payroll management and sales improvement. Responsibilities include executing sales plans to engage customers , drive revenue growth, and maintain a safe environment while fostering team member development and engagement.
Essential Functions:
<ul>
<li>Ensure the safety of all team members and customers by adhering to safety protocols and fostering a secure work environment.</li>
<li>Maintains unwavering execution of safety, health, and security standards.</li>
<li>Excel in a fast-paced wholesale and retail store environment.</li>
<li>Understand, interpret, and comply with all Company policies.</li>
<li>Ensures both retail and wholesale customer service are maintained at a high level.</li>
<li>Takes ownership of customer complaints that require supervisor involvement and ensure resolution to satisfaction.</li>
<li>Go above and beyond to exceed customer expectations, providing personalized solutions and ensuring a seamless experience.</li>
<li>Build and coach store team members to consistently deliver high levels of customer service and business results.</li>
<li>Establish a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.</li>
<li>Train team members on Sanel NAPA’s sales culture, operational processes, merchandizing standards, store appearance, and profitability.</li>
<li>Provide daily leadership and foster a culture of team member engagement.</li>
<li>Partner with HR in the areas of hiring, development, coaching, and termination.</li>
<li>Accountable for the coaching and training of all direct reports.</li>
<li>Foster a respectful workplace culture and offer mentorship and development opportunities to invigorate people and careers.</li>
<li>Lead by example to earn trust, respect, and followership while building strong teamwork.</li>
<li>Help outside sales in identifying, developing, and maintaining wholesale accounts.</li>
<li>Identify new customers and revenue opportunities for the store.</li>
<li>Drive sales, understand your role in sales growth and how your store and team contribute to and impacts total profitability.</li>
<li>Ensure that proper processes and procedures are utilized to minimize inventory shrinkage.</li>
<li>Ensure that merchandise is received and stocked in a timely and accurate manner.</li>
<li>Continuously reviewing processes and procedures for improvement.</li>
<li>Oversee controllable expenses, create work schedules, approve timecards, and monitor labor costs and adjust as needed.</li>
<li>Adjust team member’s hours to stay within the store’s payroll budget. </li>
<li>Ensure overall cleanliness of the store, stockroom, and outside areas.</li>
<li>Works and communicates with Area Manager to establish sales initiatives and business plans for the store.</li>
<li>Takes responsibility for the store’s profit &amp; loss statement.</li>
<li>Ensures that all delivery vehicles are kept in working order, clean and are maintained in such a way as to represent our company in a positive manner to both our customers and the public.</li>
<li>The expected weekly commitment is 50 hours per work week. </li>
<li>All other duties as assigned.</li>
</ul>
Education &amp; Experience
<ul>
<li>High School/GED 3 years of experience in a managerial role- retail or auto parts preferred. </li>
<li>Strong proficiency with Microsoft Office Suite, SharePoint, database experience and video use (Zoom/Teams) is required.</li>
<li>Excellent understanding of all retail store positions.</li>
<li>Capable of operating TAMS point-of-sale system and cataloging.</li>
<li>Efficiently processes cash, check, and credit card transactions.</li>
<li>Capable of recognizing and distinguishing letters and numbers (both visually and aurally) and remembering their sequence.</li>
<li>Excellent attention to detail and accuracy as well as ability to multi-task and is self-motivated.</li>
<li>Sound decision making capability; proficient people/leadership skills. </li>
<li>Effective communication skills as well as strong presentation and written skills. </li>
<li>Demonstrated ability to grow customer base to consistently meet or exceed sales and profit quotas.</li>
<li>Ability to design and make regular verbal and electronic presentations at store, corporate and executive meetings.</li>
<li>Proven ability to set and execute daily, weekly, and monthly agendas. Must be flexible and able to operate in a team environment.</li>
<li>Satisfactory Motor Vehicle Record required for operation of company vehicles.</li>
<li>Able to diagnose problems, collect information, establish facts, draw valid conclusions, and resolve a variety of operational issues ranging from ordinary to complex.</li>
<li>Able to Interpret and explain instructions, processes and policies including financial, inventory and operational reports, to establish programs and procedures, identify, and define operational problems where limited standardization may exist, and recommend a plan of action to resolve the problem(s).</li>
<li>Ability to respond rapidly and effectively to changing requirements on short notice. </li>
<li>Personal qualities of flexibility, integrity, and confidentiality. </li>
<li>Acts in a professional manner by approaching others in a tactful manner; reacting well under pressure; treating others with respect and consideration regardless of their status or position; accepting responsibility for own actions, following through on commitments. </li>
<li>Strong leadership qualities and the ability to complete assignments with little supervisory oversight. </li>
</ul>
Physical Requirements 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the employee is required to: 
<ul>
<li>Wear the proper personal protective equipment for each task, including, but not limited to, safety boots, safety glasses, hearing protection, gloves, hard hat, dust mask, etc. </li>
<li>Regularly lift and/or move 10 pounds, frequently lift and/or move 25 pounds and occasionally lift and/or move 40 pounds. </li>
<li>Ability to reach with hands and arms and use hands to finger, or handle objects, tools, and controls. </li>
<li>Ability to stand, walk and climb stairs regularly. </li>
<li>Ability to bend, twist, squat, stoop, kneel or crouch frequently. </li>
<li>Ability to talk and/or hear frequently. </li>
<li>Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. </li>
<li>Ability to work both indoors and outdoors regularly in all elements.</li>
</ul>
Sanel NAPA is a family-owned business serving our communities for over 100 years, with five generations dedicated to delivering exceptional service and quality auto parts. As part of the NAPA network, we combine local roots with national resources, offering our customers the best of both worlds. We’re proud of our strong reputation, our commitment to customer satisfaction, and our culture of teamwork, respect, and continuous learning.
Perks and Benefits
<ul>
<li>Career Growth Opportunities</li>
<li>Employee Discount</li>
<li>6 Paid Holidays</li>
<li>Vacation, Personal &amp; Sick Time</li>
<li>Life Insurance- Company Paid &amp; Voluntary</li>
<li>Health, Dental and Vision Insurance</li>
<li>401 (k) &amp; Profit Sharing with Company Match </li>
<li>Accidental &amp; Critical Illness Insurance</li>
<li>Short &amp; Long Term Disability</li>
<li>FMLA &amp; Bereavement Leave</li>
</ul>
Sanel NAPA is an equal opportunity employer, and we embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.

Store Manager

JM Wireless - MA Providence & Union - RSM - Metro by T-Mobile

<h3>Job Description</h3>
Job Description
Job title: shift leader
The Shift Leader is responsible for the profitability and overall operation of the restaurant as a compliment to the manager in charge and also in their absence. A majority of the time will be spent leading the team to meet a high guest experience along with training and coaching new and existing employees. &nbsp;
Guest First Culture
Embracing a guest first culture is not a strategy; it is the way we should execute our business. Start by taking personal responsibility to provide the best guest service in the industry. Together, we can accomplish this by delivering what our guests want: quality products; fast, friendly service; and a clean restaurant. Quality products are prepared using the proper systems and recipes the way the guest ordered it. Friendly service starts with you - a warm greeting, a smile, and a thank you go a long way. A clean restaurant provides the guest with the atmosphere they want. 
Let's make their day ... every guest, every day. 
REsponsibilities include (but not limited to) the following
Operations Excellence for Guest Satisfaction 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Holds the guest as their highest priority and role models exceptional guest service
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Acknowledges all guests with a friendly smile and is highly responsive to needs and special requests
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Empowers the team to satisfy guests and resolve problems
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicates clearly with each guest in a friendly and courteous way
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures all orders are completed and packaged accurately and within Dunkin’ Donuts speed of service standards
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitors and adjusts the products in the back case according to Dunkin’ Donuts merchandising and product appearance standards
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Consistently serves quality food and beverages to each guest
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Educates on the Guest Satisfaction Survey program and ensures receipt are issued with each order
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures service with speed are met throughout each shift at Drive Thru and Front Counter
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Executes team service through effective deployment and communication
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures the restaurant meets food safety, sanitation and cleanliness standards during shift
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assists with equipment maintenance and calibration
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Performs travel paths interacting with guests and taking appropriate action as needed
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Utilizes Red Book or similar tool to track required documentation
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Guards the safety and security of the crew members and guests by proactively identifying and addressing opportunities
Team Environment 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supports a respectful team environment
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Embraces learning and faces new challenges with enthusiasm
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supports the training of new&nbsp; crew&nbsp; members as requested by the Restaurant Manager
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recognizes crew&nbsp; members for their efforts and contributions during the shift
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provides consistent coaching that drives performance of the team to achieve goals
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Seeks feedback from others and responds positively to coaching
Profitability 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drives sales through execution of product promotions including sampling and ensuring crew can properly describe and prepare all promotional products
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provides feedback, information and suggestions to Restaurant Manager 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicates shift goals and results to team
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures the shift is properly staffed and the team is properly deployed to meet standards and goals
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manages cash over/short during shift through accurate counting and cashier assignment 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manages food cost during shift through accurate tracking and minimizing waste, following prep plans, and completing daily inventory as assigned
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manages labor cost during shift through proper delegation, balancing guest focus with task assignment
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reports all equipment and facility issues to Restaurant Manager
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures processes and policies are followed on their shift
QUALIFICATIONS
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fluent in English
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Restaurant, retail, or supervisory experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic computer skills
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 18 years of age (where applicable)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic writing skills &nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High School diploma, or equivalent
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic math skill and financial acumen
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must have open availability to work all shifts
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Capable of standing for 6+ hours and for lifting up to 30lbs
Competencies&nbsp;
Guest Focus
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understands and exceeds guest expectations, needs and requirements
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develops and maintains guest relationships
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Displays a sense of urgency with guests
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Resolves guest concerns by following Brand recommended guest recovery process

Passion for Results
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sets and maintains high standards for self and others, acts as a role model
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Consistently meets or exceeds goals
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contributes to the overall team performance; understands how his/her role relates to others
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sets, prioritizes and maintains focus on important activities
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reads and interprets reports to establish goals and deliver results
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results

Problem Solving and Decision Making
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identifies and resolves issues and problems
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Uses information at hand to make decisions and solve problems; includes others when necessary
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identifies root cause of a problem and implements a solution to prevent from recurring
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Empowers others to make decisions and resolve issues


Interpersonal Relationships &amp; Influence
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develops and maintains relationships with team, peers, cross functional partners and supervisors
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Encourages collaboration and teamwork
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leads others; negotiates and takes effective action

Conflict Management
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Seeks to understand conflict through active listening
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recognizes conflicts as an opportunity to learn, improve and grow personally and professionally
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Resolves situations using facts involved, ensuring consistency with policies and procedures
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Escalates issues as appropriate

Business and Financial Acumen
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understands guest and competition; translates and applies own expertise to address business opportunities
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understands, analyzes and communicates the key performance/profit levers and manages to these measures
 WHAT WE OFFER With 250+restaurants in our network you will have the opportunity to grow internally and learn new skills • Health insurance • 401k per company policy 
“With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer”
Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.
If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at&nbsp;<a href="mailto:HR@Cafuamanagement.com" target="_blank">HR@Cafuamanagement.com</a>.
 We use eVerify to confirm U.S. Employment eligibility.

SHIFT LEADER

<h3>Job Description</h3>
Job Description
POSITION DESCRIPTION AND KEY MEASURES
Department – Retail Operations
Location – USA
Reports to - State Manager
POSITION PURPOSE AND EXPECTATION:
The District Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through:
<ul>
<li>Effective Store visits. Evaluate the performance of the Store Manager, utilising the reports available and set clear objectives to achieve Lovisa directives and benchmarks.</li>
<li>Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team.</li>
<li>Recruit passionate and Customer focused Team to develop and succession plan through Lovisa.</li>
<li>Reduce unnecessary costs, through effective rostering - the right people at the right time. </li>
<li>Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practise.</li>
<li>Flexibility and desire to travel interstate and/or Internationally based on the needs of the business</li>
</ul>
Skills, knowledge and personal qualities required:
<ul>
<li>Personable, approachable and a great coach. Be there for your Team.</li>
<li>Time management. Meet all deadlines requested by your Team, Peers, Department Heads and Managers.</li>
<li>Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviours, attitude and actions.</li>
</ul>

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