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<h3>Job Description</h3>
Job DescriptionDirector of Engineering – Call Center Boston, MA - Hybrid
Overview
We are excited to be expanding our Traveler Relations Center digital teams to support our growing call center. We are looking for a Director of Engineeringwho wants to play an integral role in driving technical change for our most important customer touch point, our call center. This role will be key in ensuring we maintain the high level of excellence for which we’re known in the travel space.
The Director of Engineeringwill be responsible for the strategy and execution of the research, creation, purchasing, and adoption of technologies to support our Call Center. A key piece of this will be exploring how we can leverage AI to help our call-center agents and provide the correct information to our passengers at the right moment. The ideal candidate will have experience leading multiple digital initiatives in a dynamic and fast-paced environment, a proven track record of delivering exceptional results through best practices in a high-performing team, and experience introducing new technologies, such as AI, into a call center’s workflow.
We offer a unique opportunity to be part of an already strong global brand and a chance to make your mark on it, leading the development of systems for both our internal and external customers.
With trips in nearly 100 countries, you’ll never run out of new places, people, and cultures to feed your wanderlust. From the Maasai warriors of Kenya to the tranquil temples of Japan, your work will consist of a staggeringly broad range of content, so it’s fair to say “bored” is not in our lexicon.
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston, MA, we’re a $600M global enterprise with 30 regional offices and over 2,000 associates. Since our founding, over two million Americans have traveled with our award-winning travel brands: Grand Circle Travel, Overseas Adventure Travel and Grand Circle Cruise Lines. Want to go places? Grand Circle Corporation is the place for you.
What you’ll do:
As a Director of Engineering, you will:
<ul>
<li>Grow your organization from inception to multiple delivery teams.</li>
<li>Directly manage and grow the leaders of multiple teams, and coach them to manage and develop their own direct reports.</li>
<li>Demonstrate technical leadership for the end-to-end delivery of Call Center solutions from technical design through development, vendor/partner analysis, automated testing, deployment, and ongoing maintenance/operations.</li>
<li>Create, review, and suggest improvements to requirements, solution designs and code reviews.</li>
<li>Oversee system uptime, performance, and compliance with industry standards (PCI, GDPR, etc)</li>
<li>Establish and drive a roadmap to increase the adoption of AI into the call-center workflow process through AI-driven search, chatbots, summarization, workflow automation, categorization, and others.</li>
<li>Help mentor, coach, and develop your team leaders responsible for implementing our Call Center components and their supporting services using technologies such as telephony, VoIP, CTI, IVR, and CRM integrations, C#, Docker, and others.</li>
<li>Demonstrated ability to align technology strategy with measurable business outcomes.</li>
<li>Continuously rethink and push the status quo, even when it challenges your/our established ideas.</li>
<li>Balance calculated risks, tradeoffs, and consequences in prioritizing and optimizing for sustainable time to value and high-quality engineering.</li>
<li>Provide ongoing support to internal customers and technical teams.</li>
<li>Partner with our process leaders to maintain and continuously improve agile delivery and engineering practices.</li>
</ul>
Requirements:
<ul>
<li>10+ years of experience in development, of which two years have been as manager of managers.</li>
<li>Experience in growing and defining an organization.</li>
<li>Experience in leading teams in designing and implementing solutions for a call center.</li>
<li>Ability to lead teams to architect scalable, performant, secure, and reusable solutions.</li>
<li>Experience in leading, coaching, and mentoring managers and developers; providing constructive feedback to help them improve.</li>
<li>Experience working with AI SaaS providers and implementing AI-driven process improvements such as automation, chatbots, search, etc.</li>
<li>Comfortable finding, evaluating, and negotiating with 3rd party vendors and partners.</li>
<li>Capability to communicate and collaborate across the wider organization, influencing decisions with and without direct authority and always with inclusive, adaptable and persuasive communication.</li>
<li>Being a passionate and engaged collaborator and communicator with the ability to influence partners and peers at different levels.</li>
<li>Bachelor's degree in computer science, related discipline, or equivalent experience</li>
<li>Agile/Scrum experience</li>
<li>Azure or other cloud platforms.</li>
<li>Should display a high degree of adaptability to become familiar with new technologies as needed and successfully manage the daily challenges of a technical environment.</li>
<li>Familiarity with call center compliance/security standards.</li>
<li>Proven success working in a fast-paced environment and within various-sized organizations.</li>
</ul>
We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.
Benefits
<ul>
<li>50% Discount on GCC trips</li>
<li>Robust healthcare benefits, including medical, dental, vision, and flex spending accounts</li>
<li>Generous Paid time off (PTO)</li>
<li>Paid holidays throughout the year</li>
<li>Company-paid life insurance</li>
<li>Paid short- and long-term disability insurance</li>
<li>401K Retirement Savings account</li>
<li>Discounted auto and renters insurance</li>
<li>Volunteer and philanthropy opportunities to give back in Boston and where we travel</li>
<li>Casual dress code every day</li>
</ul>
Why Join Us
<ul>
<li>Join a mission-driven company that values data-informed decision-making at every level.</li>
<li>Make a visible impact on traveler experience and contact center excellence.</li>
<li>Be a part of a culture that embraces transparency, accountability, and bold thinking.</li>
</ul>

Director of Engineering - Call Center

<h3>Job Description</h3>
Job Description
The Field Service Engineer III is responsible for assisting with the design, production, installation, and maintenance of ESI’s cutting-edge e-beam processors and subassemblies, in accordance with ESI protocols. They will also work on the installation and maintenance of various ESI-manufactured Electron Processors and Ultraviolet systems, and assist with various trainings.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Sets up, adjusts, and operates standard and custom-built electronic instruments to measure the performance of electronic circuits and sub-systems.
· Test circuit cards and sub-assemblies used on the Electron Processors.
· Troubleshoot to the component level and repair electronic circuits and subsystems returned by the customer. 
· Assist in the mechanical assembly of the Electron Processor.
· Follow and assist with the maintenance of written procedures to test, calibrate, and record data associated with new Electron Processor units and Ultraviolet systems, in accordance with ESI-established ISO directives and quality procedures.
· Install and maintain all types of ESI-manufactured Electron Processors at the customer’s facility.
· Perform on-site dosimetry test.
· Provide on-site customer training, maintenance, and safety training for operators.
· Provide limited customer support via telephone in diagnosing malfunctions with the equipment.
· Assist in the development of new test procedures and the revision of existing procedures.
· Communicate effectively and assist engineering regarding changes, upgrades, and R&amp;D projects.
· Using established procedures to initiate corrective action for design or documentation discrepancies.
· Provide on-site customer training for operators and maintenance personnel on ESI equipment.
· Write detailed technical reports on service calls and installations in a timely manner
· Provide assistance and training for newly hired field service engineers.
· Proficient with using the ESI business system to identify part numbers and to support testing of new equipment.
· Maintain up-to-date knowledge of Electron Processors, Ultraviolet systems and related technology.
· Knowledge of ESI system software and its interface with customer equipment.
· Work closely with the Engineering department. 
· Identify and document successful ISO and quality initiatives, improvements, and potential areas for improvement.
Competencies:To perform the job successfully, an individual should demonstrate the following.
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths &amp; weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
· Bachelor's degree from four-year college or university; and 7 - 10 years related experience and/or training; or equivalent combination of education and experience.
Language Ability:
· Read, analyze, and interpret business, professional, technical, or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers, and the public.
Mathematical Ability:
· Apply advanced concepts such as exponents, logarithms, quadratic equations, and permutations. Apply operations to such tasks as frequency distribution, test reliability/validity, variance analysis, correlation technique, sampling theory and factor analysis.
Reasoning Ability:
· Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
· Proficient in Microsoft Office.
· General computer knowledge preferred.

Supervisory Responsibilities: 
This job has no supervisory responsibilities.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, stand, walk; Use hands or fingers, handle or feel; Reach with hands or arms; Climb or balance; Stoop, Kneel, Crouch or crawl; Talk or hear. The employee must frequently lift and/or move up to 50 pounds.
Vision requirements for this position include close vision.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Field Service Engineer III

<h3>Job Description</h3>
Job Description
***This position is for Charlotte North Carolina / Southeast Region area candidates***
FIELD SERVICE TECHNICIAN
PURPOSE OF POSITION:
Wenzel America is looking for a Field Service Technician to service (install, calibrate and repair) coordinate measuring machines at customer sites in a professional, safe, cost-effective manner.
PRIMARY DUTIES &amp; RESPONSIBILITIES: 
Demonstrate strong and efficient troubleshooting skills on CMM’s utilizing mechanical and electronical aptitude.
Provide the highest level of customer service and timely responsiveness to all Wenzel customers.
Timely &amp; Accurate documentation of administrative paperwork &amp; customer related requests.
The ability to work independently in a fast paced and innovative environment.
Travel as necessary to fulfil these duties. Travel is expected to be approximately 80% for this position but could be as much as 100% at peak times. Both domestic and international. Travel is within 450 miles from your home, sometimes required to travel outside of your home territory by plane as required.
Travel duties include driving/flying to and from customer sites, airports and other locations to perform job duties.
Excellent communication and service aptitude is a must.
EDUCATION &amp; EXPERIENCE:
Education/Experience – this is helpful but not mandatory at this time if all other requirements are met.
Associate's degree in electronics/robotics either military or vocational is a plus, above average computer skills a PLUS.
Previous experience installing troubleshooting, repairing industrial machines and computer systems a PLUS
Previous CMM installation and troubleshooting experience is a PLUS
Experience troubleshooting Windows OS, and programming such as C, C++, HTML a PLUS
KEY RESPONSIBILITIES:
Install, maintain calibrate and repair customers gaging equipment, predominately at customer’s site.
Provide operator orientation training on the equipment with training on use, safety as well as basic maintenance.
Maintain/develop positive customer relationships.
Provide recommendations to customers about the repair/replacement of their machine and its components.
Provide customer feedback for sales leads for equipment, software, maintenance contracts, etc.
Submit expense and service reports by date/time required weekly according to company policy.
Provide in-house phone support as needed.
Support in-office work activities such as rebuilding machines and assisting with packaging/shipping as needed.
RELATIONSHIPS
Report directly to Service Manager.
Work closely with internal service personnel and communicate frequently with other service engineers and office staff to facilitate scheduling, billing, and completion of jobs.
Work with customers (typically quality tech or quality manager), Reps, Sales, Software, Electrical and Mechanical Engineering along with shop personal.
MEASURES OF PERFORMANCE
Overall product knowledge.
Utilization rate.
Customer feedback.
Continuous improvement suggestions to customer’s processes/products.
BACKGROUND AND SKILL
Broad background in a variety of skills is needed; Mechanical, electrical and computer skills.
The ability to be highly adaptable and flexible in dealing with the variety of different control systems and computer systems used in the customer’s facility.
Effectively perform time management with minimal supervision and the ability to communicate well in an outside training environment.
PERSONAL TRAIT PROFILE
Customer centric focus
Effective verbal and written communication skills
Ability to identify, analyze, solve and prevent problems
Ability to work effectively within cross-functional teams
Personal accountability, integrity and result orientation
Creativity and passion for continuous learning
Substantial training will be provided to all technicians before being sent out on their own with customers.
WENZEL America provides a supportive and caring work environment consistent with the values of a family company. All positions enjoy attractive salaries, paid leave, generous health insurance and 401k retirement savings benefits matching up to 4%.
If you are interested in this position, please send your resume to <a href="mailto:tsnyder@wenzelamerica.com" target="_blank">tsnyder@wenzelamerica.com</a>
Take a look at our web site: <a href="http://www.wenzelamerica.com" target="_blank">www.wenzelamerica.com</a>
Company DescriptionOur name stands for the highest precision, reliability and the latest technology. As a manufacturer of measuring machines, we are experts in the fields of coordinate measuring machines, optical high-speed scanning and computed tomography. Since we are a family-owned company, we have a unique view on customer support which provides you with the best, personal support you can get from a global player – we may think globally but we act locally! 
<h3>Company Description</h3>
Our name stands for the highest precision, reliability and the latest technology. As a manufacturer of measuring machines, we are experts in the fields of coordinate measuring machines, optical high-speed scanning and computed tomography.\r\n\r\nSince we are a family-owned company, we have a unique view on customer support which provides you with the best, personal support you can get from a global player – we may think globally but we act locally!

Field Service Technician

<h3>Job Description</h3>
Job DescriptionDescription:
G.S. Precision manufactures critical components for the Aerospace and Defense industries. With 700 employees across four integrated locations totaling 230,000 sq. ft., we draw on 60+ years of experience and cutting-edge technology to deliver consistent, high-quality results.
 
Our Mission &amp; Values: To provide a proud, caring, and safe environment that allows our team to thrive in delivering value to our customers. We encourage creative thinking and problem solving. We grow our company through open communication, strong leadership, and continuous improvement that benefits our customers, employees, their families, and our communities.
Our Vision: To be the most trusted global partner in precision manufacturing and assembly of highly engineered mission critical products, recognized for our commitment to innovation, quality, and ability to enable our customers success.
 
 Generate Sustained Profitability 
We offer a competitive benefits package, which includes but not limited to:
<ul>
<li>Comprehensive Health, Dental and Vision Care Coverage</li>
<li>Company Paid Life and AD&amp;D Insurance</li>
<li>Company Paid Short-Term Disability</li>
<li>401 (k) Matching Retirement Plan</li>
<li>Employer Funded Health Reimbursement Account</li>
<li>Flexible Spending Account</li>
<li>Paid Holidays</li>
<li>Generous Paid Time Off</li>
<li>Dependent Care Spending Account</li>
<li>Employee Assistance Program</li>
<li>Educational Assistance Program</li>
<li>Employee Referral Bonus</li>
<li>Safety Shoe Allowance</li>
<li>Prescription Safety Glasses Program</li>
<li>Shift Differentials for 2nd and 3rd Shifts</li>
<li>Bereavement Leave</li>
</ul>
 
Job Summary:
The Engineering Technician is responsible for developing and improving manufacturing processes, and provides technical support to help achieve the goals of the business. 
Duties/Responsibilities:
<ul>
<li>Provide manufacturing processes via CNC programs and/or detailed setup information</li>
<li>Optimize processes for throughput, cost, process control, scrap percentage, and ease of setup</li>
<li>Collaborate with toolmakers to create custom work holding and cutting tool solutions</li>
<li>Maintain process documentation to internal and industry standards</li>
<li>Assist Operations team with technical support and troubleshooting</li>
<li>Perform machine setups for particularly difficult or unproven processes</li>
<li>Observe all company policies, rules, and regulations including good housekeeping, safety, and security.</li>
<li>Provide training and mentorship to CNC operators/Setup </li>
<li>Occasionally lead or participate in special projects and initiatives. </li>
</ul>
Requirements:
Required Skills/Abilities:
<ul>
<li>Advanced verbal and written communication skills</li>
<li>Advanced organizational skills and attention to detail</li>
<li>Time management skills with a proven ability to meet deadlines and manage multiple priorities</li>
<li>Novice understanding of GD&amp;T</li>
<li>Strong analytical and problem-solving skills</li>
<li>Ability to function well in a high-paced and at times stressful environment</li>
<li>Beginner skills with Cad/Cam and other software specific to manufacturing</li>
<li>Advanced beginner skills with G-Code and CNC machine controls</li>
<li>Novice level of understanding of machining processes</li>
</ul>
Education and Experience:
<ul>
<li>At least three years related manufacturing experience preferred.</li>
<li>Mastercam and Solidworks experience preferred </li>
</ul>
We are looking for people who are highly motivated with the ability to work in a fast-paced environment. Must be a professional with strong work ethic and comfortable working as part of a team that includes all levels of the organization.
 
Come join our team!
 
G.S. Precision is committed to Equal Opportunity Employer (EOE) and to be in compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

Engineering Technician - 1st Shift

<h3>Job Description</h3>
Job Description
Our client, a global leader in innovative industrial technology solutions, is seeking a Principal Engineer to drive cutting-edge projects with the potential to grow into a managerial role.
What Youll Do:
<ul>
<li>
Lead complex electrical design projects from concept to production, overseeing component selection, system architecture, and integration across hardware, firmware, and mechanical systems.
</li>
<li>
Guide cross-functional teams to deliver innovative, customer-focused solutions.
</li>
<li>
Develop and execute strategic plans for system designs, incorporating advanced technologies.
</li>
<li>
Mentor engineers in an agile environment, fostering technical excellence.
</li>
<li>
Oversee testing, validation, and troubleshooting to ensure robust, reliable designs.
</li>
</ul>
What You Bring:
<ul>
<li>
Bachelors degree with 15+ years or Masters degree with 13+ years in electrical engineering.
</li>
<li>
Expertise in PCBA development, schematic design (Altium preferred), and digital/analog circuits.
</li>
<li>
Strong knowledge of EMI/EMC design, testing, and certification practices.
</li>
<li>
Proficiency with ECAD, oscilloscopes, logic analyzers, and DOE methodology.
</li>
<li>
Experience with FPGA, C/C++ programming, or VHDL is a plus.
</li>
<li>
Proven leadership in cross-functional, global teams with a path to managerial growth.
</li>
<li>
Strong problem-solving, communication, and customer-oriented skills.
</li>
</ul>
Why Join Us?
<ul>
<li>
Lead high-impact projects in a collaborative, entrepreneurial environment.
</li>
<li>
Shape the future of industrial technology with a clear path to management.
</li>
<li>
Join a culture driven by results, innovation, and high ethical standards.
</li>
</ul>
Apply Now: Send your resume to <a href="mailto:JTRAVERS@HIREVISIONSTAFFING.com" target="_blank">JTRAVERS@HIREVISIONSTAFFING.com</a> to lead transformative projects with a global innovator.

Principal Engineer

<h3>Job Description</h3>
Job Description
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, PR, Boston, MA &amp; San Francisco, CA and we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.&nbsp;
Essential Functions:
<ul>
<li>Operate, maintain, troubleshoot, repair, and conduct all required periodic and preventive maintenance on all engine room equipment to include, but not limited to, boilers, chillers, pumps, electric motors, water softeners, electric generators, and hot water generators. Keep and maintain accurate operation records.</li>
<li>Record and report completed repairs and items that require further attention.</li>
<li>Standard shift is 6:00 AM to 2:00 PM; however, flexibility to work other shifts is required to support coverage during planned PTO or unforeseen circumstances.&nbsp;</li>
</ul>
Education Requirements:
<ul>
<li>Must have Stationary Engineer License or Commonwealth of Massachusetts 1st or&nbsp;2nd Class Engineer License.</li>
<li>Control room experience (BAS, BMS) preferred</li>
<li>Must have or willing to obtain a Massachusetts Wastewater Operator Grade I license.</li>
</ul>
Experience Requirements:
<ul>
<li>5-9 years of experience in the utility's operation and/or maintenance is required.</li>
<li>Previous experience working within the Pharmaceutical, Biotechnology, Medical Device, Food and Beverage, and Healthcare. Industries with thorough working knowledge of cGMPs are preferred.</li>
<li>Must be willing to work any and all shifts.</li>
</ul>
 Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.
Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
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Operating Engineer - (1st or 2nd Class Engineer License)

<h3>Job Description</h3>
Job Description
We are seeking an experienced Principal Hardware Power Engineer to lead the design and development of advanced hardware systems. This role focuses on power systems, thermal management, and system reliability for next-generation platforms, including edge servers, AI, and high-performance computing.
 
Key Responsibilities
 
<ul>
<li>Lead the evaluation, design, and implementation of hardware and power systems from concept to production.</li>
<li>Develop and manage power budgets across motherboards, systems, and rack-level AC supply components.</li>
<li>Review and evaluate power systems from vendors, including DC/DC converters, hot plug circuitry, and AC/DC CRPS supplies.</li>
<li>Conduct PCB design and layout reviews, including Cadence/Allegro and DC/DC power distribution analysis.</li>
<li>Support internal product development by writing specifications, reviewing proposals, and validating PCB/power integration.</li>
<li>Perform failure analysis and provide root cause support in collaboration with QA and contract manufacturers.</li>
<li>Execute power evaluations using lab instrumentation (oscilloscopes, data loggers, power meters, electronic loads).</li>
<li>Contribute to mechanical, thermal, safety, and EMC compliance design reviews.</li>
<li>Mentor junior engineers and collaborate with cross-functional teams to ensure design excellence.</li>
</ul>
 
Technologies &amp; Tools
 
<ul>
<li>Embedded power conversion for high-performance CPUs/GPUs.</li>
<li>Server architectures ranging from &lt;100W edge systems to 100KW rack-level solutions.</li>
<li>Operating systems: Linux, ESX, Windows.</li>
<li>Lab tools: oscilloscopes, power meters, data loggers, electronic loads.</li>
<li>Design tools: Cadence/Allegro, LTSpice, Mathcad/Prime, Excel.</li>
</ul>
 
Qualifications
 
<ul>
<li>Bachelors degree in Electrical Engineering or related discipline.</li>
<li>Extensive experience in power and circuit design, system integration, and complex hardware development.</li>
<li>Strong knowledge of high-power CPU/GPU power conversion and embedded power systems.</li>
<li>Hands-on experience with Cadence/Allegro, LTSpice, Mathcad/Prime, TINA-TI, or equivalent tools.</li>
<li>Familiarity with Intel power specifications, hot-swap circuits, and compliance requirements (safety, EMI, EMC).</li>
<li>Experience in server configuration, stress testing, and diagnostics across Linux, ESX, and Windows environments.</li>
<li>Knowledge of industry certifications and standards (UL62368, CE, NEC).</li>
<li>Strong leadership and collaboration skills with the ability to mentor and guide engineers.</li>
</ul>
 
Work Environment
 
<ul>
<li>Hybrid schedule with on-site collaboration expected several days per week.</li>
<li>Fast-paced, multi-project environment with global cross-functional teams.</li>
</ul>

Principal Power Hardware Engineer

<h3>Job Description</h3>
Job Description
The Field Service Calibration&nbsp;Technician we are looking for will provide immediate support for electronic, mechanical and process calibration&nbsp;services in accordance with established procedures and standards. The ideal applicant will be self-motivated, highly organized, possess a strong commitment to customer service and excel in a team-orientated environment.
Calibrations will primarily be performed&nbsp;at our customer facilities (some overnight travel is required) with some work in our own environmentally controlled labs (Hudson, NH).
Responsibilities
<ul>
<li>Adopt “Customer First” mind set for all work-related activity</li>
<li>Perform calibration, testing, troubleshooting and repairs, as necessary, data collection and report completion on a wide range of measuring and test equipment (M&amp;TE).</li>
<li>Use established internal procedures as well as industry standards, manufacturer procedures, etc. for the proper calibration and troubleshooting of M&amp;TE.</li>
<li>Maintain and follow ISO related procedures (9000 and 17025), customer specific procedures and other required documentation.</li>
<li>Complete required documentation to certify the verification and calibration of M&amp;TE.</li>
<li>Use a variety of diagnostic tools and standard equipment to isolate malfunctions of M&amp;TE.</li>
<li>Provide recommendations for improving calibration processes.</li>
<li>Design and develop new calibration methods and test aids, as required.</li>
<li>Self-manage time to obtain maximum efficiency.</li>
<li>Possess excellent customer service skills in both written and oral forms.</li>
<li>Always focus on providing the best service possible to our customers and fellow employees.</li>
<li>Excel in a team-orientated environment.</li>
<li>Be self-motivated!</li>
<li>Follow company policies and standard operating procedures (SOP).</li>
</ul>
Knowledge and Skills
Must have knowledge of the metrology, mathematics, and applicable technical disciplines required to perform the described duties.
Sample proficiency recommendations:
<ul>
<li>Dimensional (Calipers, Gage Blocks, Height Gages, Indicators, Inspection Gages, Micrometers, Pin Gages, Ring Gages, Thread Gages)</li>
<li>Electromagnetic (Amp/Current, Clamp Meters, Hypot/Insulation Testers, Multimeters, Oscilloscopes, Power Supplies)</li>
<li>Mass (Balances, Scales and Weights)</li>
<li>Mechanical (Force Gages, Load Cells, Pressure/Vacuum, Torque, Transducers)</li>
<li>Thermodynamic (Temperature/Humidity)</li>
</ul>
Desirable Education and Experience
<ul>
<li>BS degree in Electronics, Engineering, Math, Science, or similar, is strongly desired, preferably with a technical discipline</li>
<li>Formal training in Metrology, previous Precision Measurement Equipment Course (PMEL)</li>
<li>4-5 years of Metrology experience is strongly desired (willing to train the right candidate).</li>
<li>Training or Certification Courses in calibration and repairs, or similar, is strongly desired.</li>
<li>Basic computer skills including the use of Microsoft Windows, Excel, Word and database applications (data entry, not programming).</li>
<li>Valid driver's license with positive driving record.</li>
</ul>
Company DescriptionIN-CAL is an ISO/IEC 17025 accredited commercial calibration laboratory located in southern NH. Our team provides calibration, repair and a wide range of support services to medical and commercial industries, manufacturers as well as federal related agencies. Our team focus is providing excellence in customer service, technical expertise and quick-turn. IN-CAL is a proud Equal Opportunity Employer. 
<h3>Company Description</h3>
IN-CAL is an ISO/IEC 17025 accredited commercial calibration laboratory located in southern NH. Our team provides calibration, repair and a wide range of support services to medical and commercial industries, manufacturers as well as federal related agencies. Our team focus is providing excellence in customer service, technical expertise and quick-turn. IN-CAL is a proud Equal Opportunity Employer.

Field Service Calibration Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Sinclair Manufacturing (a QNNECT Company) is looking for a talented Process &amp; Design Engineer who will design conceptual, prototype and production components to meet our defense and aerospace customer requirements. You will also work with a team from other departments in identifying risk areas and potential design issues as well as potential solutions. You will also identify and create bills of materials and process engineering change request as well as, assist in establishing test plans and sales quotes.
The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statement of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position description does not constitute an employment agreement between Sinclair Manufacturing and the employee and is subject to change by Sinclair, as the needs of Sinclair and job may require
 
 
Requirements:
Essential Duties and Responsibilities: Include the following. Other duties may be assigned. 
<ul>
<li>Solid works proficiency.</li>
<li>Documentation control.</li>
<li>Customer correspondence.</li>
<li>Print reading/ Geometric tolerance. </li>
<li>Part fixturing.</li>
</ul>
Become familiar with Sinclair’s QMS requirements as they relate to the engineering dept. 
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Education and/or Experience: Degreed mechanical or material engineer or equivalent experience with strong analytical, problem solving, mathematical and communication skills. Solid works training or equivalent. 
Language Skills: Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 
Mathematical Skills: Ability to work with advanced mathematical concepts such as probability and statistical inference. 
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. 
Physical Demands: While performing the duties of this job, the employee is regularly required to stand, talk, and listen. The employee must be able to ascend and descend stairs. Employee must be able to sit for prolonged period of time. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities by this job include close visions, distance vision, color vision, peripheral vision, and depth perception. 
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

ENGINEER

<h3>Job Description</h3>
Job Description
C Squared Systems, LLC is an RF engineering, consulting, and software development company specializing in providing services for seamless wireless coverage from RF analysis to design and implementation of DAS systems and Wi-Fi networks to remote monitoring and management of complex multi-vendor environments. Site Portal®, a customizable Web-based software, was engineered by C Squared Systems to remotely monitor and manage these complex multi-vendor environments.
 Since 1999, C Squared Systems has executed turnkey in-building wireless solutions using state-of-the-art analysis tools to deliver RF solutions that exceed project scope and customer expectations. Our experience, technical expertise, and diverse projects in the wireless realm have allowed C Squared Systems to continually evolve as new technologies are developed and the demands of our customers change. 
Location: Auburn NH
Level: Mid-level
C Squared Systems is currently seeking a mid-level RF Field Technician to join our team. One of the main responsibilities for the Field Technician will be assisting with the installation and construction of various distributed antennas systems. The candidate will also become familiar with RF concepts and best practices and be exposed to a variety of test equipment. The successful candidate will become an integral part of a team to ensure the systems are installed per the procedures and regulations mandated by the customer. The candidate must have previous construction experience and be very comfortable interacting with customers and co-workers on a daily basis. This is a hands-on position that requires the candidate to be on their feet throughout the day. This position will require the individual to be in the field 95% of the time. The candidate must be available to travel with potential overnight stays up to 50% of the time and be available for night shifts/weekends when needed. This is a full time hourly position. 
Primary Responsibilities
<ul>
<li>Installation of various coaxial cable types of various sizes (1/2”, 1/4”, 7/8”, etc.).</li>
<li>Installation of various fiber cables and fiber heads (single/multi-mode, LC, SC, FC, ST, etc.).</li>
<li>Perform cable terminations and fusion splicing.</li>
<li>Perform a variety of testing such as sweep and PIM.</li>
<li>Work hands on with spectrum analyzers, transmitters, and other electronic test equipment.</li>
<li>Perform site surveys and in-depth walkthroughs.</li>
<li>Installation and repair of various DAS equipment from a variety of manufacturers.</li>
<li>Maintain test equipment and tools for continuous use.</li>
<li>Travel to various job sites.</li>
</ul>
Requirements
<ul>
<li>2 year college degree or related coursework a plus.</li>
<li>3 to 4 years of construction experience. Previous experience with DAS construction and other cellular systems is preferred.</li>
<li>General construction knowledge and know-how. Existing OSHA certifications are a plus.</li>
<li>Ability to read and interpret cabling diagrams and construction drawings.</li>
<li>Proficient with using various tools such as drills, saws, torque wrenches, crimpers, etc.</li>
<li>High attention to detail and excellent ability to multi-task is crucial.</li>
<li>Has the desire to learn and advance within a technical field.</li>
<li>Proficient with using standard computer applications (Outlook, Word, Excel, etc.).</li>
<li>Comfortable working in the field and have availability for nights/weekends.</li>
<li>Must have a valid driver’s license with reliable transportation.</li>
</ul>

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