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<h3>Job Description</h3>
Job Description Field Service Technician I - Lebanon, NH/White River Junction, VT - Areas US-VT-Williston Job ID: 33759 Type: Full-Time # of Openings: 1 Category: Field Service VT - Williston About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.&nbsp; Your Impact In this position, you’ll be accountable for:
<ul>
<li>Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.</li>
<li>Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.</li>
<li>Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.</li>
<li>Showcasing strong customer communication and satisfaction skills.</li>
<li>Maintaining the performance of assigned machines.</li>
<li>Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets.</li>
</ul>
 About You: The Skills &amp; Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.&nbsp;Do you meet these requirements?&nbsp;&nbsp;- Hold a High School diploma or equivalent experience required.- Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.- Ability to travel (valid driver's license and acceptable driving record necessary).- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).&nbsp;We are providing the anticipated rate for this role: $19.00 - $26.31 hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at <a href="http://www.usa.canon.com" target="_blank">www.usa.canon.com</a> and connect with us on LinkedIn at <a href="https://www.linkedin.com/company/canonusa" target="_blank">https://www.linkedin.com/company/canonusa</a>. 
 Who We Are
 Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. 
What We Offer
 Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. 
And Even More Perks!
 -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at <a href="https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation" target="_blank">https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensat…</a> We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site <a href="https://www.usa.canon.com/about-us/life-at-canon" target="_blank">https://www.usa.canon.com/about-us/life-at-canon</a>, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at <a href="https://www.usa.canon.com/about-us/life-at-canon" target="_blank">https://www.usa.canon.com/about-us/life-at-canon</a>. #CUSA Posting Tags #LI-RH1 #PM19 
PI21826a2280c3-25405-39221023

Field Service Technician I - Lebanon, NH/White River Junction, VT - Areas

<h3>Job Description</h3>
Job Description
Job Title: Field Service Technician
Job Type: Full-time
Industry: Transportation
 Company Information: RL Controls, LLC (RLC) is an ISO-certified systems integrator supporting the diverse technical needs of the mass transportation industry. Our primary focus is on system technologies that enable vehicle solutions for shuttle, bus, rail systems, and facilities.
Role Overview: The Field Installation &amp; Service Technician will execute installations and testing for simple to complex vehicle systems, including upgrading equipment (software, hardware, and telecommunications network components). Responsibilities include installing and terminating DC low-voltage power and signal wiring, as well as conduit work.
Qualifications Experience: • 2+ years of field service experience in the mass transit industry (Entry to Mid-level candidates will be considered). Education: • Technical degree preferred; industry certifications are a plus. Skills &amp; Competencies: The ideal candidate will demonstrate: • Technical experience in engineering or field service within the mass transit industry. • The ability to read, comprehend, and apply technical documentation, specifications, and schematics. • Competence with hand and power tools, including calibrated tools and multimeters. • Proficiency in wire termination, cabling, conduit work, and working around AC and DC high-voltage systems. • Problem-solving skills, adaptability, and the capacity to manage multiple tasks effectively. • Strong communication skills for completing reports and following both written and verbal instructions. • Physical ability to: o Lift up to 50 lbs. o Work at heights up to 25 feet using ladders. o Operate in confined spaces, electrical cabinets, and on vehicles up to 16 feet high. • Willingness to travel nationally for extended periods (valid driver's license required). Responsibilities As a Field Service Technician, your key duties will include: • Completing hands-on installations, upgrades, and disassembly of vehicle systems. • Performing system testing, integration, and troubleshooting as part of a project team. • Conducting site surveys and attending site-specific meetings. • Installing and commissioning wired and wireless low-voltage network solutions. • Validating network functionality and documenting results. • Adhering to OSHA, FRA, and RLC safety and PPE standards.
Preferred Experience • Proficiency in reading and interpreting wiring diagrams, construction drawings, and schematics. • Experience with: o Field installation and testing of CCTV, access control, and intrusion detection systems. o Axis or other competitive IP camera technologies. o Extreme Networks or similar wired and wireless network technologies.
RL Controls Core Expectations: • Maintain professional, positive relationships with customers and subcontractors. • Work collaboratively within a team while demonstrating independence. • Provide technical feedback and suggestions for improvement. • Stay self-motivated, organized, and take pride in quality workmanship and meeting schedules. • Participate in ongoing internal and external training programs. Additional Information This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Employment Terms: • RL Controls is an EEO Employer and uses E-Verify. • Sponsorship is not available for this role.
Compensation &amp; Benefits:
RL Controls offers a competitive salary with benefits, including: • Health, dental, vision, and life insurance. • Paid personal time off and holidays. • 401(k) retirement plan.
 Join us and become part of a team dedicated to delivering innovative solutions for the transportation industry!

Field Service Technician

<h3>Job Description</h3>
Job Description
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying.
About the team:
Klaviyo's global corporate Information Technology (IT) team is responsible for providing technology systems, administration, and support to Klaviyos around the world. Our main goal is to ensure that Klaviyos everywhere have a strong technology foundation to do great work. The IT Team solves problems using technology and provides Klaviyo's continued scalability and sustainable employee growth in a rapidly evolving environment.
The IT Collaboration Technology &amp; Engineering (CT&amp;E) team is responsible for the complete lifecycle management of the organization's collaboration technology and audiovisual systems. This includes developing automation and engineering solutions for both internal departments and the wider organization. The team works in close collaboration with several other groups, including the IT Searchbar, IT Networking, and IT Systems teams (which provide end-user support), as well as with the Security, Risk, and Trust teams, and the broader Engineering department.
About the role:
As the Lead AV Engineer, you will play a pivotal role in shaping and driving our AV initiatives across the organization. You will help to build and lead a talented team of AV technicians ensuring the seamless integration and operation of AV systems in various environments, from conference rooms to large-scale events.
Your responsibilities will include overseeing the design, installation, and maintenance of AV equipment, as well as collaborating with stakeholders to identify their needs and deliver tailored solutions. You will be responsible for project management, ensuring that all AV projects are completed on time and within budget, while maintaining the highest standards of quality and performance.
In this role, you will leverage your expertise in Collaboration Technology to mentor and develop your team, fostering an environment of continuous learning and innovation. Your leadership will be critical in implementing best practices, optimizing workflows, and enhancing the overall AV experience for users.
We are looking for a strategic thinker with strong technical skills and excellent communication abilities. If you are passionate about AV technology and have a proven track record in leading teams, we invite you to join us in creating impactful audiovisual experiences.
How you'll have an impact
<ul>
<li>You'll oversee the ticket queue related to collaboration technology, ensure that priority tickets are solved expediently, and provide coaching and guidance to more junior team members.</li>
<li>You'll mentor team members to grow and develop in their careers and help increase their scope and impact throughout their tenure at Klaviyo.</li>
<li>You'll provide real-time support to remote and in-office Klaviyos by asking the right questions to dig into the root cause of the problem.</li>
<li>Establish team standards and monitor objectives and key results (OKRs).</li>
<li>Identify recurring technical issues and eliminate manual processes through automation.</li>
<li>Participate actively with documentation and write knowledge base articles, including editing and reviewing documentation created by junior team members.</li>
<li>You'll support our conference rooms and unified communications technology on a Global scale.</li>
</ul>
What we're looking for
<ul>
<li>Principal-level AV Engineering Expertise: 5+ years of experience in AV engineering, demonstrating a deep understanding of complex AV systems, design, and implementation.</li>
<li>Leadership in AV Operations: Proven experience leading and mentoring AV teams, overseeing project lifecycles, and ensuring the successful delivery of high-quality AV solutions.</li>
<li>Advanced Live Production Proficiency: Extensive experience with audio consoles, video switchers, cameras, microphones, and related equipment, with a focus on advanced live events, live audio reinforcement, and broadcast-quality live TV production.</li>
<li>Strategic Project Management: Demonstrated ability to manage and lead complex AV projects and initiatives from conception to completion, including budget management and vendor coordination.</li>
<li>Unified Communications &amp; Streaming Mastery: Expert-level knowledge of Wirecast streaming software (or similar), Zoom, Neat, Jamboard, and other unified communications solutions, including the ability to troubleshoot and optimize for critical events.</li>
<li>Core Technology Integration: Strong experience with core technologies/applications such as Jamf Pro, Okta, 1Password, Google Workspace, and Atlassian Product Suite (Confluence/Jira), with an emphasis on how they integrate with AV systems.</li>
<li>Workplace Management System Acumen: Familiarity with Robin, OfficeSpace, Envoy, or similar workplace management applications, and their role in optimizing AV resource allocation.</li>
<li>Exceptional Communication &amp; Mentorship: Outstanding verbal and written communication skills, with a proven ability to explain complex technical concepts to non-technical stakeholders and to mentor junior AV engineers.</li>
<li>Pioneering Technology Adoption: A passionate and proactive approach to learning and implementing new AV technologies, with a track record of identifying and integrating innovative solutions.</li>
<li>Complex Problem-Solving &amp; Innovation: A strong aptitude for tackling challenging technical problems, designing creative solutions, and driving continuous improvement in AV infrastructure.</li>
<li>Advanced Networking for AV: In-depth knowledge of wired and wireless networking principles as they apply to sophisticated AV systems, including troubleshooting and optimization for performance.</li>
<li>On-site Leadership &amp; Support: Ability to work from the Boston office at least 4 days per week as needed, providing principal-level on-site event support, including after-hours and on-call rotational support.</li>
<li>Physical Dexterity: Capable of handling freight shipments and moving equipment up to 50lbs, as required for AV deployments and events.</li>
<li>Travel for Key Initiatives: Ability to travel as needed ( &gt;10% of the time) to support remote offices, major events, or new AV installations</li>
<li>You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. </li>
</ul>
Nice to have
<ul>
<li>You've got experience with programming languages or scripting knowledge.</li>
<li>You have experience with MDM/SSO strategy and support. </li>
<li>You have wired and wireless networking knowledge.</li>
</ul>
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
#LI-Abbey
#LI-Hybrid
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. 
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$136,000—$204,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. 
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.You can find our Job Applicant Privacy Notice here and here (FR).

Lead AV Engineer

<h3>Job Description</h3>
Job Description
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Location: Boston Hybrid (3 days/week in office)
Why You Should Join the Flows Insights &amp; Management Team
The Flows Insights &amp; Management team is building the foundation for how Klaviyo customers create, manage, and configure their Klaviyo-powered automations. This team also owns the reporting experiences that allow our customers to understand the performance and impact of their Flows. By joining the Flows I&amp;M team, you will have the opportunity to have a direct impact on over 170,000 brands that use Klaviyo every day to engage with their customers.
As the Engineering Manager for the Flows Insights &amp; Management team, you will lead a group of fullstack engineers and collaborate with other engineering teams to build and evolve Klaviyo's Flows product as our customer's needs evolve.
You will be responsible for guiding execution on major new Flows features, including additional sending channels, intelligent personalizations, technical evolution, and scalability. This role blends technical leadership, architectural direction, and people management. 
As the Engineering Manager of one of our flagship products, this role requires excellent communication and collaboration skills. You will work closely with product managers, product designers, support, and many other engineering teams to extend and drive evolution of the Flows product.
How You Will Make a Difference
<ul>
<li>Lead a team of engineers delivering fullstack, customer-facing features used across Klaviyo's Flows product offering</li>
<li>Set technical direction for multi-channel Flows (e.g., email, SMS, push), including intelligent personalization and future channel expansion</li>
<li>Own end-to-end execution: scope initiatives, break down work, align dependencies, and deliver high-quality releases on predictable timelines</li>
<li>Drive architectural decisions that prioritize scalability, reliability, and maintainability across services, data models, and shared component systems</li>
<li>Partner closely with Product and Design to translate vision into intuitive, performant user experiences</li>
<li>Grow and mentor engineers, fostering a high-performance and inclusive team culture</li>
<li>Collaborate across Klaviyo to align roadmaps and ship cohesive, customer-delighting solutions</li>
<li>Contribute hands-on via design docs, code reviews, and technical spikes to de-risk complex bets and model engineering excellence</li>
</ul>
Who You Are
<ul>
<li>8+ years of software engineering experience with strong frontend and backend skills</li>
<li>5+ years of engineering management experience, ideally managing fullstack teams.</li>
<li>Familiarity with frontend technologies like React, TypeScript, and state management tools such as Redux</li>
<li>Comfortable contributing to backend systems using Python and Django, FastAPI (or equivalent)</li>
<li>Skilled in system design, reusable component architecture, and scalable frontend platforms</li>
<li>Familiarity with DevOps tooling, cloud infrastructure (AWS), Terraform, etc.</li>
<li>Proven track record delivering complex features in fast-paced, product-led environments</li>
<li>Clear communicator, collaborative leader, and committed to continuous team improvement</li>
<li>You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.</li>
</ul>
Technologies We Use
<ul>
<li>React, TypeScript, Redux</li>
<li>Python, Django, FastAPI</li>
<li>MySQL, Redis, RabbitMQ, Pulsar, </li>
<li>GraphQL, RESTful APIs</li>
<li>AWS, Terraform, Kubernetes</li>
</ul>
 
 
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. 
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$188,000—$282,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. 
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.You can find our Job Applicant Privacy Notice here and here (FR).

Engineering Manager, Flow Insights & Management

<h3>Job Description</h3>
Job DescriptionThe Elevator Pitch  
Evolv Technology is the global leader in AI-based weapons detection, helping to create safer public spaces for millions of people each day. Our Solutions Engineering team works directly with customers to design, test, and implement detection solutions that protect hospitals, schools, stadiums, and iconic venues across the country. 
As a Solutions Engineering Intern, you will play a key role in supporting Evolv’s initiatives for a significant large-scale rental engagement running from June through mid-July. Throughout your internship, you will assist with event operations, document operational procedures, participate in coordination meetings, and, following the tournament, develop an Evolv Technologies playbook focused on best practices for large-scale rentals. 
This position provides direct, hands-on experience with our fleet of systems, encompassing data collection and analysis, event support, procedure development and refinement, as well as the creation of a comprehensive playbook for large-scale rental deployments. You will gain valuable insight into supporting major sporting events and contribute to the development of operational resources for future large-scale engagements. 
Success in the Role: Performance Outcomes
Weeks 1–3: Learn &amp; Integrate 
<ul>
<li>Engage with the Solutions Engineering team to understand Evolv’s products, workflows, and operational cadence. </li>
<li>Complete the Professional Certification Service Course for Evolv Express and eXpedite. </li>
<li>Shadow inside Solutions Engineers to perform maintenance on demo fleet units and gain hands-on expertise. </li>
<li>Support local stadium events to observe real-world event support. </li>
<li>Participate in internal and external sync meetings. </li>
<li>Begin leading in-progress after-action reports to lead documentation efforts for early activities of installation, training and initial go-lives. </li>
<li>Collect in phase data and numbers and report them daily to the Evolv Event Support Team. </li>
</ul>
Weeks 3–4: Refinement &amp; Development
<ul>
<li>Continue in-progress after-action reporting for all activities. </li>
<li>Participate in event support for local stadiums. </li>
<li>Begin refining procedures for the Large-Scale Rental Playbook, incorporating lessons learned. </li>
<li>Start collecting after-action insights from the large-scale rental event for future improvements. </li>
<li>Maintain collaboration with mentors and teams to validate evolving processes. </li>
<li>Collect in phase data and numbers and report them daily to the Evolv Event Support Team. </li>
</ul>
Weeks 7-10: Deliver &amp; Present
<ul>
<li>Finalize after-action reports internally and externally for all major activities. </li>
<li>Complete and finalize the Large-Scale Rental Playbook, ensuring it reflects best practices and lessons learned. </li>
<li>Prepare and present the playbook and key findings to the CX organization and Sports Team at Evolv. </li>
<li>Deliver a polished summary of recommendations and improvements for future deployments. </li>
</ul>
The Work: What type of work will you be doing? 
Technical &amp; Product Support 
<ul>
<li>Perform maintenance and configuration on Evolv Express® and eXpedite demo units. </li>
</ul>
<ul>
<li>Assist with troubleshooting and investigations for deployed systems at events. </li>
</ul>
<ul>
<li>Support development and refinement of the Large-Scale Rental Playbook for major events. </li>
</ul>
Data Analysis &amp; Reporting 
<ul>
<li>Collect and analyze performance and throughput data from the large-scale rental and place it into a daily report. </li>
</ul>
<ul>
<li>Conduct after-action reports for planning, installation, training, event support and redeployment of our large-scale rental. </li>
</ul>
<ul>
<li>Validate findings and refine recommendations based on data insights. </li>
</ul>
<ul>
<li>Contribute to final deliverables such as the Large Scale rental Playbook and the final External and Internal After Action Report. </li>
</ul>
Field &amp; Customer Engagement Exposure 
<ul>
<li>Support stadium and large-scale event deployments alongside Solutions Engineers. </li>
</ul>
<ul>
<li>Observe and assist with real-world customer interactions and operational workflows. </li>
</ul>
<ul>
<li>Participate in event support activities to ensure smooth system performance. </li>
</ul>
<ul>
<li>Gather feedback from field operations to inform playbook updates. </li>
</ul>
Teamwork &amp; Communication 
<ul>
<li>Engage in internal and external sync meetings to stay aligned with project goals. </li>
</ul>
<ul>
<li>Communicate progress regularly and incorporate mentor feedback. </li>
</ul>
<ul>
<li>Present final deliverables and recommendations to CX organization and Sports &amp; Entertainment Team. </li>
</ul>
  
Problem Solving &amp; Adaptability 
<ul>
<li>Diagnose and troubleshoot technical issues in field environments under time-sensitive conditions. </li>
</ul>
<ul>
<li>Adapt to evolving priorities during large-scale event deployments and customer support scenarios. </li>
</ul>
<ul>
<li>Develop creative solutions for unexpected challenges in system performance or operational workflows. </li>
</ul>
<ul>
<li>Incorporate lessons learned from after-action reports into refined processes and playbook updates. </li>
<li>Demonstrate flexibility by taking on diverse tasks across technical support, data analysis, and event operations. </li>
</ul>
Where is the role located?  
The primary work location will be onsite at Evolv’s headquarters in Waltham, MA, with certain days dedicated to supporting events throughout the greater New England area. The position requires no more than five working days per week. 
 Compensation and Transparency Statement
The base salary range for this full-time position is $20- $27/hr. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate’s skills, experience, education, and geographic location.
In accordance with state and local pay transparency laws—including those in California, Colorado, Massachusetts, New York, New Jersey, and others—we disclose salary ranges in all job postings and provide additional information upon request.
During the hiring process, your recruiter will share:
· The specific hourly rate range
· Insights into how compensation decisions are made, including factors that influence starting pay
We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values. 
Values:
At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who:
· Do the right thing, always;
· Put people first;
· Own it;
· Win together; and continue to
· Be bold, stay curious.
Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.
Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at <a href="mailto:careers@evolvtechnology.com" target="_blank">careers@evolvtechnology.com</a>.
Evolv participates in E-verify for all employees after the completion of Form I-9.
Expectations From Applicants:
We read every application. To be considered, please ensure you: 
<ul>
<li>Currently pursuing a degree in Sports Administration, Business, Engineering, or a related discipline. </li>
</ul>
<ul>
<li>Possesses an interest in hands-on work with hardware, including the development of stadium workflows and support for large-scale events. </li>
</ul>
<ul>
<li>Demonstrates a comprehensive understanding of the Microsoft 365 platform. </li>
</ul>
<ul>
<li>Experience in preparing reports, drafting procedures, and documenting processes is advantageous. </li>
</ul>
<ul>
<li>The cover letter should clearly articulate your motivation for applying and detail why you consider yourself well-suited for this internship opportunity. </li>
</ul>

Solutions Engineering Intern (Summer 26')

<h3>Job Description</h3>
Job Description
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
About the Team
The Amplify Engineering team is responsible for building systems of efficiency and automation around the processes and problems of our fellow Klaviyos. We create tools that help Klaviyos move faster and operate at scale as the company continues to grow. Because our users are internal stakeholders, we work with a tight feedback loop and have direct visibility into how our work drives measurable impact across the organization.
This role is for builders, leaders, organizers, and problem solvers. Our team's solutions are built using state-of-the-art technologies, and they're regularly demoed for Klaviyo's most senior leadership. It's an opportunity to design and build systems that directly shape how thousands of Klaviyos work every day — with fast iteration cycles, high autonomy, and clear, visible results.
How You'll Make an Impact
As the Engineering Manager for the Amplify Engineering team, you will:
<ul>
<li>Lead a team of seven highly productive engineers, with potential to grow the team further. • Own the vision and oversee the implementation of the Klaviyo Demo Studio (KDS) — a homegrown product used by our Sales organization to demonstrate Klaviyo's value to prospective customers. • Manage a portfolio of internal tools that serve Klaviyo's Sales and R&amp;D organizations, driving efficiency and productivity through automation. • Balance hands-on technical involvement with people leadership — leading through others, setting direction, and modeling best practices. • Collaborate closely with Product, Design, and senior stakeholders to translate organizational challenges into high-quality software solutions. • Foster a culture of innovation, curiosity, and technical excellence within the team.</li>
</ul>
Who You Are
<ul>
<li>6–8+ years of software engineering experience, including 3–5+ years managing high-performing teams in a fast-paced SaaS environment. • Experienced with full-stack development and modern web architectures, typically React/TypeScript on the front end and Python/Django (or equivalent) on the back end. • Skilled at leading teams that build internal platforms, tools, or systems for automation and efficiency. • Strong communicator who can align stakeholders, manage competing priorities, and drive consensus across teams. • A natural mentor and coach who develops engineers through constructive feedback and opportunities for growth. • Comfortable navigating ambiguity and driving clarity — you set direction even when the path isn't fully defined. • Excited to experiment with AI tools to boost team productivity and innovation.</li>
</ul>
Nice to Have
<ul>
<li>Experience building internal developer tools, automation systems, or operational dashboards. • Familiarity with AWS (or other cloud providers), Terraform, and Kubernetes.</li>
</ul>
30 / 60 / 90 Days
<ul>
<li>30 Days: You're hands-on with the Klaviyo Demo Studio and its underlying tech stack, learning its architecture and facilitating technical tradeoff conversations. • 60 Days: You're assessing team roadmaps, weighing stakeholder and team input, and ensuring alignment with the vision and priorities you're setting for the team. • 90 Days: You've implemented tools that improve how your team and stakeholders work, reviewed key architectures, and led by example through proof-of-concept work to guide your engineers.</li>
</ul>
In Your First Year
By your first year, you are recognized as the point person for your team's areas of ownership. You've built a reputation for delivering impactful results quickly, learning from outcomes, and iterating effectively. You're partnering closely with your design and product counterparts to deliver against goals for the Klaviyo Demo Studio and developing tooling that enables deeper adoption of KDS across the company.
Tech Stack
Our core stack includes: • Backend: Python, Django, FastAPI • Frontend: React, TypeScript • Infrastructure: AWS, Terraform, Kubernetes • Data &amp; Messaging: MySQL, Redis, RabbitMQ, Pulsar, Kafka
 
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. 
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$188,000—$282,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. 
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.You can find our Job Applicant Privacy Notice here and here (FR).

Engineering Manager, Amplify Engineering

<h3>Job Description</h3>
Job Description
Dave's Chimney Service, LLC. in Methuen, MA is looking to hire a full-time Experienced Chimney Tech to inspect, service, and repair our clients' fireplaces and chimneys. Are you committed to doing quality work and motivated to continually improve your skills? Have you been searching for a company that will value your contributions? Do you want to work for a highly respected and stable company? If so, please read on!
This fireplace service position earns a competitive salary of $65,000 - $80,000 per year, depending on experience. We provide top-notch benefits and perks, including health, medical, dental, vacation pay, sick pay, holiday pay, birthday pay, a sign-on bonus, year-end bonus, and referral bonus. If that weren't enough, we also provide free coffee every morning and water bottles and snacks on a regular basis. Additionally, we are happy to provide our Experienced Chimney Techs company vehicles that you can take home, uniforms, paid training and certification, and company-provided safety equipment. If this sounds like the right opportunity for you, apply today!
 
ABOUT DAVE'S CHIMNEY SERVICE, LLC.
In 2008, our humble chimney services company took form, and we have been warming our customers' hearts ever since! Our company grew from a one-man crew to a team of professionals that provides chimney inspections, repairs, sweeping, cleaning, and more. Our mission is to build relationships and establish trust with our customers by providing them with education and exceptional service. We pride ourselves on providing the highest level of customer satisfaction that results in repeat customers and future referrals.
The success of our company is the direct result of our amazing team. Our employees take part in continuous training and education so that they have all the tools they need to succeed in their roles. With excellent pay and one-of-a-kind benefits and perks, our team knows they are fully supported and valued for their work.
 
A DAY IN THE LIFE OF AN EXPERIENCED CHIMNEY TECH
As a member of our fireplace service team, you are responsible for a major part of our services. You install and service the chimneys and fireplaces of our clients, making their homes a lot more comfortable. When interacting with our customers, you ensure that you are professional and prompt, especially when taking care of their concerns and finding solutions. As services are requested and completed, you complete all estimates and invoices in our software in order to maintain accurate records. Working closely with your team, you lead by example and make sure that you and your team have the required training to get the job done. When you're not at the job site, you make sure that your work truck is well maintained and stocked. You feel good about using your skills to help others and keep our operations efficient!
 
QUALIFICATIONS
<ul>
<li>Chimney Safety Institution of America (CSIA) certification</li>
<li>2+ years of chimney tech experience</li>
<li>Masonry experience</li>
<li>Knowledge of National Fireplace Institute (NFI) or National Fire Prevention Association (NFPA) codes and clearances</li>
<li>Valid driver's license and a clean driving record</li>
<li>Reliable form of transportation</li>
<li>Residency within 40 minutes of our office</li>
<li>Ability to work from heights</li>
<li>Willingness to work in all weather conditions</li>
</ul>
Do you work well as part of a team? Can you step up and lead a team? Are you a hard worker? Do you have great communication skills? Can you be personable, friendly, and helpful to others? Are you adaptable and able to work well under pressure? If yes, you might just be perfect for this position!
 
ARE YOU READY TO JOIN OUR FIREPLACE SERVICE TEAM?
If you feel that you would be right for this fireplace service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 01844
 Job Posted by ApplicantPro

Experienced Chimney Tech

<h3>Job Description</h3>
Job Description
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
The mission of the Platform Engineering team is to provide infrastructure primitives, platforms, tooling, and guidance to Klaviyo engineering. This role will specifically focus on our core platform services and developer experience.
As a Senior Platform Engineer, you'll work on crafting a paved path for product teams to manage their services and applications. You will own the design and development of foundational platform services that enable Klaviyo's engineering teams to move faster with confidence.
How you will make a difference:
<ul>
<li>Ship foundational services to enable Klaviyo engineering to move faster with confidence.</li>
<li>Build a deep understanding of engineering needs across the organization, guiding the design and development of appropriate platform primitives (Infra, Databases, Queuing, etc), that align with the platform's vision and practically empower product teams.</li>
<li>Design, develop, and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo's core platforms, helping teams to better serve customers and meet their SLOs</li>
<li>Design and develop systems and processes that enable highly available and scalable applications.</li>
<li>Leverage technology such as Python, Go, AWS, and Kubernetes to advance Klaviyo's platform.</li>
<li>Mentor and pair with other Klaviyo engineers to build better software by focusing on performance, self-healing systems, configuration as code, and defensive programming.</li>
</ul>
Who You Are:
<ul>
<li>BA or BS Degree in Computer Science, related field, or equivalent experience.</li>
<li>5+ years of responsibility operating and scaling complex distributed systems.</li>
<li>Experience working in a cloud-native environment.</li>
<li>Proven experience developing applications in Python and Go.</li>
<li>Fundamental understanding of Linux and all layers of the networking stack.</li>
<li>Experience in a subset of platform-related areas such as Kubernetes, infrastructure as code, API gateways &amp; traffic management, observability, or asynchronous processing tooling.</li>
<li>You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.</li>
</ul>
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. 
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$152,000—$228,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. 
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.You can find our Job Applicant Privacy Notice here and here (FR).

Senior Platform Engineer - Platform Engineering

<h3>Job Description</h3>
Job Description
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
The Best AI Leadership Role in Boston 
Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands to interact with their customers at a scale they have never achieved before.
Customer Agent is central to Klaviyo's vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of consumers. We are just beginning to unlock what is possible, and we are looking for a senior engineering leader who is eager to define that future.
We are seeking someone with deep experience building and scaling agentic systems and AI-enabled products. You will shape how Customer Agent evolves into a highly extensible and reliable platform. This includes setting technical direction, developing and growing the team, driving foundational architectural decisions, and keeping pace with rapid advances in the AI ecosystem. Although this is a leadership role, we value candidates with strong hands-on engineering experience who can engage deeply with complex technical problems.
In this role, you will own the team's mission, strategy, and roadmap. You will work closely with leaders across engineering, product, data science, and go-to-market functions to define requirements, set priorities, and measure success. You will guide system design, ensure platform reliability, and deliver features that significantly improve customer conversations and outcomes. You will also lead teams that apply machine learning models and LLM-based APIs to create adaptive and personalized conversational agents.
This position is ideal for a leader who wants to shape the next generation of conversational AI and redefine how brands and customers interact at global scale.
How You Will Make a Difference 
<ul>
<li>Lead and manage teams of full-stack and AI engineers and directly manage some workstreams yourself</li>
<li>Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met.</li>
<li>Actively participate in interviewing, hiring, and team leveling.</li>
<li>Develop SMART goals and career development plans for direct reports.</li>
<li>Develop and execute technical strategies aligned with Klaviyo's business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap.</li>
<li>Engage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions.</li>
<li>Advise the team on modeling, system design, experimental design, and implementation decisions.</li>
<li>Improve engineering-wide processes such as recruiting, performance development, communication, and agile development.</li>
<li>Stay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo's ecosystem.</li>
</ul>
Who You Are
<ul>
<li>Experience building AI-driven product features in a full-stack capacity and leading teams who have built scaled systems.</li>
<li>7-10 years of experience managing multiple engineering teams, including remote members and lead engineers.</li>
<li>Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value.</li>
<li>Motivated to grow the team through developing current members and attracting new talent to expand capabilities.</li>
<li>Eager to engage with code, understand the product area, and provide applicable technical mentorship.</li>
<li>In-depth understanding of common engineering architectures for highly scalable systems.</li>
<li>Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams.</li>
<li>Comfortable conducting performance reviews and mentoring team members at all levels.</li>
</ul>
Bonus Points:
<ul>
<li>We love recovering entrepreneurs. If you've ever run your own thing, you'll have company on our team.</li>
</ul>
Boston, MA - Hybrid Role
 
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. 
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$220,000—$330,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. 
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.You can find our Job Applicant Privacy Notice here and here (FR).

Senior Engineering Manager, Customer Agent

<h3>Job Description</h3>
Job Description Field Service Technician I US-MA-Dedham Job ID: 33772 Type: Full-Time # of Openings: 1 Category: Field Service MA - Dedham (Boston) About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.&nbsp; Your Impact In this position, you’ll be accountable for:
<ul>
<li>Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.</li>
<li>Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.</li>
<li>Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.</li>
<li>Showcasing strong customer communication and satisfaction skills.</li>
<li>Maintaining the performance of assigned machines.</li>
<li>Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets.</li>
</ul>
 About You: The Skills &amp; Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.&nbsp;Do you meet these requirements?&nbsp;&nbsp;- Hold a High School diploma or equivalent experience required.- Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.- Ability to travel (valid driver's license and acceptable driving record necessary).- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).&nbsp;We are providing the anticipated rate for this role: $19.00 - $26.31 hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at <a href="http://www.usa.canon.com" target="_blank">www.usa.canon.com</a> and connect with us on LinkedIn at <a href="https://www.linkedin.com/company/canonusa" target="_blank">https://www.linkedin.com/company/canonusa</a>. 
 Who We Are
 Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. 
What We Offer
 Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. 
And Even More Perks!
 -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at <a href="https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation" target="_blank">https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensat…</a> We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site <a href="https://www.usa.canon.com/about-us/life-at-canon" target="_blank">https://www.usa.canon.com/about-us/life-at-canon</a>, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at <a href="https://www.usa.canon.com/about-us/life-at-canon" target="_blank">https://www.usa.canon.com/about-us/life-at-canon</a>. #CUSA Posting Tags #LI-RH1 #PM19 
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