Job Description
Job Description
Job Title: Office Administrator
Location: Ashland, MA
About Us
Thread is a busy, high-end workroom specializing in window treatments, pillows, and cushions. We proudly partner with interior designers to bring their visions to life. Our fast-paced, detail-oriented environment is looking for an experienced Office Administrator to join our team full-time.
Position Overview
The Office Administrator plays a key role in supporting the daily operations of the business. This position requires a highly organized professional who can manage multiple priorities, communicate effectively, and support both clients and vendors with exceptional service.
Key Responsibilities
Administrative:
· Manage office email and phone inquiries.
· Oversee office supply inventory and ordering.
· Maintain and organize material and samples library.
· Calculate fabric requirements and provide details to design clients.
· Assist owner with obtaining hardware and shade quotes from suppliers.
· Support owner with proposal preparation and data entry in Design Manager.
· Set up and maintain client folders.
· Confirm client shade and hardware orders with suppliers.
Communication:
· Answer client questions regarding timelines, scheduled work, and completed projects.
· Follow up with clients after work completion.
· Communicate with vendors and suppliers as needed.
· Serve as primary contact between the office and external parties (clients, vendors, service providers).
Qualifications
· Proficiency with Microsoft Office required.
· Experience with QuickBooks, Design Manager, or Studio Designer is a plus.
· Strong organizational and communication skills.
· Detail-oriented with the ability to manage multiple priorities.
Compensation & Benefits
· Salary commensurate with experience.
· Benefits package available.